Adobe Scan

I have been trying to save a scan since yesterday evening. The Adobe Scan app either crashes or the error message "This file does not exist" appears. How can I somehow save the scan before it just disappears (as has happened many times in the past)? I just updated the app to the newest version yesterday. I also can't delete other saved files without discarding the scan before saving it.

Today I used Adobe Scan to scan a copy of a contract. It worked perfectly however it scanned the document in Black and White. I needed to scan the document in color and show that the signature was in fact singed using Blue ink. I could not figure how how to make Adobe Scan a document in color insted of Black and White. Is this possible. 

I have been using Adobe Scan on my Samsung Note 10+ for a couple weeks. I had set up about a dozen folders and scanned in receipts, business cards, documents, etc. all without any problems. I was really enjoying the app. Then today I just opened the app and EVERYTHING was gone including all my scans and folders. Poof! Just disappeared. I immediately checked my cloud account and everything was deleted from there as well! It was as if my account was reset and I was starting with a brand new account. I have never had such a total failure occur with ANY app EVER in all my years of using apps and cell phones. Can someone at Adobe get my files back and tell me what happened???

How to scan business card both sides in adobe business card scanner thanks

Hello , I used to share the pdf via WhatsApp earlier in my Adobe scan iOS, , but in the last 2 months, I couldn't see the WhatsApp in the share section. Could someone help how to share via WhatsApp again please. Thanks 

Hi, I'm new to adobe scan so if I'm missing something bear with me. I have scanned about 30 documents of drawings into the app however, when I go to modify each scan, within the "adjust tab" the contrast it automatically all the way down (-153) leaving the page completely blank. It would be alright if I just had to adjust the contrast back to half way for each document, but when I bring it up and click out of the "adjust tab" it automatically goes back to -153. This happens with every document. Any ideas? Thanks.

I was scanning all my documents with the app for iphone. Suddenly all my files disappeared. How can I recover it. I already try the cloud but is empty too. PLEASEEE HELP

This is starting to happen more and more frequently. I have scanned in a document and at the very end when I go to save it, it says 'an unexpected error occured. The file doesn't exist.' It is so frustrating as I then have to scan it all over again. There seems to be no pattern to it, it just happens every so often. I can then scan the same document again and it will save. It's really annoying!

The app worked flawlessly for a long time. Now no matter what I do I can not export any of my scans. Please help

Hey there. Im concerned because I use Adobe scan as my prime image source to save images of important documents, invoices, etc. Today I added one new image to a file, and all the previous images in that file went grey. The only image available to see is my last one!How can I retrieve my previous file, before the last added image?Can I still trust adobe scan?thank You!

I love your app but I have no longer interested on the subscription. I Resubscribe today dec. 7, 2022 but I dont want to. I just want to have a refund because I needed the money for emergency. I also canceled the subscription today Dec.7, 2022 because I just know that I have a subscription on this app. Pls send me a feedback on this I currently needing this money.

I purchased and installed Adobe Acrobat Premium for $70/year on my iPad which allows me to edit and organize my files.  I've signed into my account via my iphone, but the app is requiring me to pay another $70 sonI can have the edit features on the phone.  Why am I'm prompted to buy again?

Adobe is supposed to save everything online but it seems to take up alot of my iphone memory (3.22GB). Why is that and how can i fix it. I keep deleting scanned documents but it doesnt seem to help. Using Iphone 7 with version 15.7.1. Would be glad for help. Thanks! 

I used Adobe Scan to scan a document. I emailed it to myself and downloaded it on my computer. I noticed the "created on" field in the properties of the file on my desktop is blank. Is there any way to show the time a file was scanned using the Adobe Scan free version? Thank you.

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In a previous version of Acrobat Pro (or Adobe Scan) the files from the Adobe Scan folder in the cloud were visible in Acrobat Pro's Home tab. How do I access that feature again? Has it been removed? I can find the folder in the browser version of Acrobat, but I would really prefer the files to be visible in the desktop app.   

I just scanned a bunch of work and I can't compress it or do anything because it says its password locked. I NEVER password locked it. I don't even remember what password i used for this app .I pay for this app and if it's gonna lock up on me then I can't use it. I will have to find a better scanner app. 

I've been using the app with a subscription for several months now with only occasional crashes, but during the past few weeks the crashes have been more and more frequent to the point now where I can't make it more than 25 pages without the app crashing (I usually do scans of 100 pages, and again have been mostly fine until now.) The crashes happen while I'm scanning documents, usually after I finish cropping an image.  I've freed up space on my iPhone (there's 20GB of free space), I make sure there are no other apps open while I'm scanning, I've tried redownloading the app, offloading the app, restarting the phone, and not sure what to do at this point. 

Hey there, My phone's camera system features 2 lenses and sensors, one wide angle and the other telephoto. The telephoto lens is better for scanning documents because it has less peripheral optical distortion. However, the camera scan interface lacks the zoom multiplier buttons that quickly switch between lenses, which are featured in the native camera app interface. So in order to ensure I'm getting the best possible scan, I have to fire up the camera app, switch to 2x zoom, snap the picture and then finally share it to Adobe Scan. An integrated experience within Adobe Scan would of course be more efficient. Could you add zoom buttons, or a setting to choose the preferred lens in multi-camera arrays?

Is there a way to see the angles for each corner right after taking the pic - before being approved to save?  No matter how many times I've tried to adjust the paper position, lighting, portrait/landscape, using a tripod (that I bought just to keep the phone steady)... and Still the dots & borders are skewed. I just can't figure out how to not spend so much time "fixing" the page dimensions afterwards when it's right there on my screen now. Maybe there's a specific method people have that will actually scan a hard copy page as an 8.5"x11" and not have each corner at different angles I have to take extra time later. I would welcome that technique very much!🙏

Perhaps(!) a silly question, but is there still any support available for Adobe Acrobat Capture 3.0? I have a hospital still using it and it is suddenly scanning every page into its own file, instead of combining pages into 1 file.

Hey all!I am using Adobe Scan on my iPhone. Recently I have been doing some cleaning and went to Adobe Scan folder (via files app), where I found lone Data file called "evaluated_files". It is pretty small (5KB) and old (it was created and edited in 2019 - more or less the time I installed Adobe Scan on my iPhone).My question: What is that file? What is its purpose and contents? Can I safely delete it?Thanks in advance for Your help!

While I am scanning pages, scanned images compressed every time. Actual size of A4 is not showing in output

Adobe scans have not been transferred using Samsung Smart Switch from one device to another. Any way to select all files and transfer them to another device directly?