Bug Reports

This is the first time I am using this app on my android and every time I try to upload a picture to edit it it just keeps reloading.

Hi, Adobe Express is unable to display INR Symbol ( ₹ ). Please fix this ASAP !!

Hi, I'm trying to access my Lightroom edits in my Adobe Express account, but the 'Lightroom Photos' tab is not showing in 'Your Stuff'. - I have the latest Versions of both apps- this isn't working in browser or on iOS 18.6.2 mobile either I would like to access all my Lightroom edits in Express to avoide the need to upload individual pieces of content when needed.  Any advice from anyone?   

Whenever i try to download my design it keeps getting the message "Download failed" i tried different device, different browser, same issue!

Why when I do a 960x1200 size and attempt to download as a mp4 I get a black screen of my deliverable? deliverable 

Bonjour, un fichier entier s'est supprimé sur mon espace Adobe Express, j'ai perdu tout mon travail que s'est-il-passé ? Comment puis-je le récupérer ? 

Trying to acess your logo maker/creator was using it yesterday but cant seem to get the page to load even created an account but doesn't seem to have the logo generator/creator option. I have attached a screenshot of the message I get.

The Adobe Express app became unusable on 7 September. Opening projects takes a long time. Not all project elements load. I even had two projects load on my device at once.

-Have the latest version of the app-Using Windows and Apple-Nothing is loading. -None of my files are available. 

Not opening anything I already made. It just refuses to work properly.

Estoy trabajando desde ayer con Adobe Express y funcionaba bien pero de repente no me dejó cargar imagenes, no me deja subir desde mi pc ni cargar las de stock. Me sale el cartel de "Your media didn´t import, please re-upload it"  

Hi everyone, I used to see my logo during the loading step here https://new.express.adobe.com/webpage/w50rNjPKydZUL (as well as a "Loading" message). The last time was some days ago. But now I can't see the logo nor the "Loading" message anymore (not on mobile nor on desktop/laptop, not in portrait nor in landscape mode). However, the Header/Footer option has been checked in the Publish section of my Adobe Express file  (when I click on "Share" then "Publish to Web", I do have the Header/Footer option turned on).I tried to "reset" by deleting the logo, by putting a larger or smaller one (in pixels), by switching between themes before coming back to the initial one, etc. but nothing worked 😞Would you know the reason for this bug to happen? Thank you a lot for reading.Best regards,

Is there a Problem with my team badge in https://fantasy.premierleague.com/my-team  function ?It takes forever generating anything here: 

Hello, A teacher in my school asked for my help, but I do not have an answer for her. Does anyone have any suggestions?The problem in our district subscribed Adobe Express on Chrome, Windows 11 Dell 3310 2-1."I am trying to have them create videos. I went through, set up my class, and tried to add the assignment. I put in the directions, gave a title, set the due date, selected a template, and provided instructions. But when I go to assign the video it says "an unexpected error occurred. Try again." I can't find any other reason for why the assignment can't be created. Am I missing something in the steps?" Thank you so much!

I am trying to get an image made that has a class president with the words "vote for me" in English on it. It absolutely will NOT give me those words in English and I'm very confused on why. I have been very specific and have re-written the prompt many ways and it hasn't changed anything. I don't see any settings showing that I have any other language being used. See below...  

Hi, using Adobe Express in school. No teaching staff or children can access my stuff or recent files. Is this a bug and how can it be fixed? Thanks.

Hello! When using the Translate feature on any of the charts, it started by telling me that Kurdish was the native language it detected, even though it's English. Then it couldn't translate it at all. Now, when I click on any of the different charts, it doesn't allow me to translate anything at all. Translating charts would be great for the future when needing to translate budget sheets. I'm not sure if this is just me or a general problem but thank you so much for looking into it!

The text outline has not been present on the Android app for like a long time now, multiple weeks, and I've cleared the cache and I have restarted the app and installed it and so forth and now I need to know what the hell is going on because it's unusable if the text is not readable and I'm sick of not seeing any solution. One has to eventually just unsubscribe and find something else.

I translated a short document in AE.  The 2nd short document kept prompting me to select pages; the first didn't, and there is no way to do so except at the bottom and I did that.  Glitch.

I've been trying to edit a project by splitting and rearranging the voiceover audio, but all of a sudden it stopped working and is not letting me make any audio edits at all. Then I try to download the video project, but I get the pop-up that says it's still autosaving (it has been for the past day, so I know something is wrong). I edited at first on the browser version, then cleared the cache and cookies, restarted it, and made a copy of the project, but the same pop-ups still show, I still can't edit properly, and I'm unable to download the video project.  Browser on mac: ChromeOS: macOS

I have tried clearing my browser cache, going icognito, trying multiple devices and nothing is allowing me to reconnect my previously connected business account to my adobe express. Can someone help here on what I should do next?

Could we make it possible to drag the canvas further to the left in the viewport? Currently, when zoomed in any further than "fit", the right-side canvas edge gets obscured by the Layers menu/overlay, and makes it impossible to select any elements on that edge since clicking the edge interacts with the Layers menu. Allowing the ability to drag the canvas just a few more pixels to the left would provide access to the right edge without having to close the Layers overlay. Hope that makes sense. This would help alleviate some frustration when working on designs. Thanks!!

Hi Is anyone else experiencing errors when auto-publishing on Instagram through Adobe Express? I tried to reconnect the account, but that hasn't fixed it 

Hello, I just wanted to try 14 days free trial of photoshop express, but you took money immediately, why? Why I don't have 14 days? Is this possible yo return? I don't want to pay beforehand.

The "Bulk Create and Generate" option in Adobe Express is not working. Its stuck in the reading your layers. Any suggestions?