Bug Reports

BonjourJe rencontre des soucis avec Adobe Express sur Windows (tests sur Firefox, Chrome et Edge, tout pareil)Déjà que les nouvelles mises à jour d'interface (montage, navigation entre pages) sont absolument terribles et pas du tout pratiques par rapport à il y a quelques mois ou c'était parfait, voici que plein de bugs s'accumulent :  - Je ne peux toujours pas copier / coller au même endroit entre plusieurs pages, ce qui est indispensable pour la tâche que je fais actuellement. Il y a toujours un décalage- Les sélecteurs d'images sont décalés par rapport à l'image initiale, quand je bouge l'image elle ne se remet plus à sa position initiale avec CTRL Z, j'ai cassé tout mes templates à cause de ça !!- L'image se met parfois hors de la zone de travail et elle est impossible à remettre dessus- Impossible de copier / coller du texte et de le placer dans le champ de nom d'une page, quand on est sur la page d'aperçu de toutes les pages.  J'abandonne l'utilisation d'Adobe

i was animating a video for my dad's birthday ,completed it and when i tried to download it ....it gets stuck at 5%i tried to share it on google drive it gets stuck at 96%it a fking joke jackarse made me waste half a day just trying to download a 2 minute video im tired of this fking appi even tried on pc ,it shows the same 

YouTube動画作成しようとした時に、左の欄に出て来るはずのツール（メディア、テキスト等）が真っ白で、一切、表示されない状態になってます。 改善対応お願いします。

Ya he mencionado repetidas veces que las imágenes no siempre cargan correctamente. Es una pena pagar una cuota mensual que no sirve para nada y no se solucionan los problemas. He intentado diferentes navegadores, tipos de imágenes y comprobado mi red.

Hi everyone,a file that I started to create last week can not be loaded today.Does anybody know the problem and knows what to do or knows this problem? Thank you in adcanve.

Estoy intentando traducir un video de español a inglés y me devuelve un error de que alguna palabra infringe las reglas, y aunque reviso el texto no veo ninguna palabra inadecuada. Que puedo hacer?

I have multiple projects that when I open them the photos I uploaded or even the photos I selected from your files will change to what looks like an AI generated image. Even though I did not change them myself. The weirder thing is that the pictures will show up at first and them suddenly change to something else. Even the preview icon under "recent" projects will show it the way I created it and then change upon clicking on it.

Betr.: Regenerative KIBeitrag auf Deutsch, da in dieser Sprache das Problem auftrat.Fehlermeldung: "Ein Wort oder mehrere Wörter verletzen die Richtlinien zu „Vorlage generieren“. Nimm Bearbeitungen vor und versuche es erneut."Folgendes sollte generiert werden: - Weihnachtsmann mit Badminton-Schläger. Der Nikolaus bringt uns eine neue Website. Start am 6. Dezember 2024.Ich habe anschließend folgende Umformulierungen probiert, mit selbigem Ergebnis:- Badminton Weihnachtsmann Ankündiung relaunch Website am 6. Dezember 2023.- Badminton Weihnachtsmann Ankündiung Neue Website am 6. Dezember 2023. Ich bitte um Klärung / Hinweise, welches Wort oder welcher Zusammenhang gegen irgend eine policy verstoßen könnte ... 

Wher's that option to add GIFs in my posts??vant find it in this new version?

On Friday, students were able to download pngs to their chromebooks without issue. Today they are unable to. I am also unable to download them from my teacher page. I've done the troubleshooting tips of emptying the cache and cookies and still no luck. 

I am having an issue uploading an audio clip which is coming from my pc (windows) into Adobe Express (being used via webtop within Chrome), the file size is 8,162 KB, and the file extension is mp4. The error is not stating any specifics as to why it cannot upload (see screenshot below).

The video I created cannot be downloaded and cannot be shared on WhatsApp, instead it displays an error message, "You can't share this video, try a different video". What could be wrong with the video that I created?Kindly advise and assist.Frustrated.Esquire Molefe Makgale Email: esquire.makgale@gmail.com 

When creating a line graph on Adobe Express, I can only create a single line. By editing the data, I can change the bullets on the line. However, I would like to be able to have two separate lines to show the relation of data from different sources. 

Hallo, ich habe das problem, dass ich ein Video nicht herunterladen kann, da es mir eine fehleremeldung gibt, jedoch werden mir die Fehler nicht angezeitg. Ich sehe kein Rotes ! noch ist die audiospuur mit einem grauen balcken gekenzeichnet.woran liegt das?

Unfortunately the magic alignment tool is not on my adobe express

I am getting this error when trying to download the flyer in PDF format: 1 asset failed to upload. Please delete the asset marked with the failed icon and re-upload it or try a different asset. (Failed audio asset will have a gray bar.)

I tried uploading an image to my web page that I was building and it gave me an error. No big deal. I continued on with my project and got it almost all the way done. I tried updating other pictures and it didn't work even with stock images so I decided to refresh the page figuring that all the text that I had put into it would have saved. Nope. When it refreshed everything was gone. Shaking mad.

1. Adobe Express Web App (so I presume the newest version)2. Microsoft Edge Browser Running On Windows 103. After I duplicate a text box, I attempt to type or delete multiple characters4. I can only type or delete one character at a time (the cursor then remains idle), to fix this I currently have to refresh the browser on every text duplication Know you guys are very busy, but just thought I'd put this forward as I don't see a thread related to this exact issue in the search (lots of other text related stuff). Thanks 

We're wanting to move our social media workflow over from Canva to Adobe Express but I'm coming up against some annoying aspects. One being that when I've created a brand kit within Adobe Express and there is a project open, there is no scroll bar to scroll through your assets/fonts/logos etc. its just stuck stationary. So half of your assets are just unreachable. Why is this the case?

I've just gone to use a template and just replace a standard animated graphic... but the 'Replace' option is simply not appearing in the left side bar when I select the graphic in question... or any other graphic. I've used the replace function many times before. Anyone else experiencing the same issue?

I've been using Express to creat social media posts for a few months. I have a usual routine where I duplicate an older document and then swap in some new images into a grid of images. In the past, each time I swap in a new image to replace an old one Express would automatically size the new image to fit the bounding box of the frame. (It would be great if it gave me an option to honor the size of the previous image). I always need to resize the new image to be 200% the size of the frame so it's cropping in on it. To do this I double-click on the image and click freeform and type in 200% in the scale value. In the past this worked fine, but today instead of scalling the currenly selected image, it scales and recenteres the first image I select after opening the document. (see attached video).

I'm trying to start a new document from a template that I created, but I'm getting the error "can't access document."  I am the document owner!!  (See second screenshot.) Also, refreshing does not help me contact the document owner (me). I am logged into my enterprise account, the same account that created the original template.   

Hello I am new to Adobe Express, I have created a simple animation for a social post. Every time I try to download it it gives me this error. "An error occurred while downloading your file. Please try again." I have tried clearing my cash, restarting, tried it in a different browser, I even tried deleting all the layers out of it just to troubleshoot it... it still gave me the same error. Is there anything else I should try? 

I am currently having an issue with Adobe Express where I am unable to republish a webpage because it says my storage is too full, but when I go to delete files in my creative cloud it only shows my two webpages that are both 182mb and 426mb. There also isn't anything in my trashcan that I can permanently delete to solve this issue. It also says I am using 144 gb out of 102gb which doesn't make sense to me. I just want to be able to fix this issue to republish the webpage, thanks!

Turned off VPN? - Check.Confirmed file size met parameters? - Check.Cleared cache? - Check.Tried multiple browsers? - Check.Tried incognito mode? - Check.Tried Windows App? - Check.Moved video from OneDrive to local HDD? - Check. Every attempt to load a video to Adobe Express fails and says, "Try again later." NO error code. NO reason for the failure, just go away and come back later.  Please advise ASAP!  Roger