Bug Reports

Since updating apps last week, any Illustrator files imported to After Effects include duplicates of each layer that are blank 1x1px. As they also duplicate the layer names, this leads to layers "disappearing" later when reopening/editing files as they've re-linked layers to these "blank" layers.

Every time I start up After Effects I'm getting the 'disc cache full' pop-up box (see screenshot) - yet my cache is empty and my hard drive has space on it. Screenshots showing that my disc cache is set to 92GB and my hard drive has 220GB of free space.

When you use * or / operators to change a locked scale property, it only changes both dimensions if you type after the current value. It changes only the dimension you're editing if you type it in place of the value. so: [100*2,100] = [200,200]but: [*2,100] = [200,100] If this is an intentional feature, it's confusing because it only does this for * or / , not + or - . (ie. [+2,100] = [102,102])Common Use Case: When working in a resolution different from source artwork (eg. 4k vs 1080p) it can be useful to tab through properties to affect both position and scale of a layer, like selecting X Position and then typing  *2 [tab] *2 [tab] *2. When attempting this workflow, this bug causes the resulting scale property to be [200,100] vs the intended [200,200]. Recommended Fix: When locked, all mathematical operators should affect both dimensions of a scale property.

The latest version of After Effects freezes up my intel iMac. I have to switch off and restart the computer as everything - even the mouse - freezes. I've never had any issues at running AE on this machine before nor in the many, many years I've been using it. It's driving me crazy as I can't do any work with AE. I don't have any 3rd party plug-ins installed so that's not the issues. I don't have any issues with any other software.My iMac spec is 3.8Ghz 8-Core i7, with 128GB RAMI'd be grateful for any solution to this? 

I recently updated my Premiere & After Effects to 25.6. I would normally duplicate my footage in my sequence on the above layer, then right click and click "Replace to After Effects Composition." Normally, it would place the footage in the After Effects software, but now it doesn't show it at all. Is there a fix to this?Photos included.  

I am facing a serious issue with Adobe After Effects. As soon as I open my project, After Effects starts hanging and becomes completely unresponsive. Along with the software, my entire PC also starts hanging and I am unable to do any work. Please help me resolve this problem as soon as possible.

Hi,Just upgraded to 25.2.2 and I am having a strange issue with adding layers its like it randomly clips or switches color space from one frame to the next. Only started happening after upgrading AE and NVIDIA.The screenshots are from the same project just different frames, as you will see it also affects the scopes. Only effect used is 'Fast Box Blur'Switching to 'Software Only' fixes the issue

Hey everyone,Since this morning I’ve been encountering very unusual problems with my After Effects, Premiere Pro and parts of the Illustrator UI (haven’t tested any other apps).Whenever I select a panel it immediately looses focus and deselects itself. Trying to rename any type of item or clicking on any type of value immediately looses focus as well.I’ve tried the following to fix it and was wondering if anyone else here encountered the same issue and might know how to fix it.• AE Reboot + System Reboot• Safe mode• Reset all preferences• Remove plugins and extensions• Changing to AE 25.5, 25.6, 25.1• Deleted everything in ‘/Users/username/Library/Application Support/Adobe/Common’ (Fixed lots of cache problems in the past)• Turning off PC for a longer period of time & unplugging power• Updating MacOs 15.7.1 => 15.7.2• Changing Keyboard & Mouse• Checked and toggled all kinds of security, accessibility and after effects settings• Full AE Uninstall and Install• Full uninstall o

Unable to search or input values on layer properties within the current build of After Effects. Every time I try to select an input text bar (i.e. search bars, input value boxes, etc.) it immediately cancels out, not allowing to type. Search bars and input text bars work when panels are un-docked but within the workspace. I've tried:RestartingReseting PreferencesRe-installing After EffectsReseting WorkspacesUn-installing pluginsUnfortunately the problem still presists, has anyone found a fix for this?

issue with aftereffects UI displaying on a pc, 2024 works fine, installed 2025 and this is ewhat i see, the preview screen works fine, the rest of the UI is doing this, if you randomly click in the screen you can see that everything is there you just cant see it.   

I cannot activate any numeric fields by clicking on them (Position, Rotate, Opacity, Scale, etc.), to type in numbers — only scrubbing changes the numbers. This issue happens in all projects, in new comps, and even in a fresh user account on macOS.Prefs reset, workspace reset, Safe Mode (no plugins), and rolling back AE don’t fix the problem. Both trackpad and external mouse are affected.System Info:macOS: Sonoma 14.6.1After Effects: 25.6 (tested with older 25.2 also)Keyboard Input: English (“A” in menu bar) Steps to Reproduce:Open AE, create or open a comp.Try clicking a numeric field (e.g. Position, Scale, Rotation, etc.) for any object.The field does not activate for typing.Try resetting prefs / workspace / switching users — issue persists.Impact:Makes precise numeric input impossible; critical for motion design work. Request:Please investigate this as a potential bug in AE 25.6’s UI interaction with macOS Sonoma 14.6.1 — it needs a fix in a future update.

When using After Effects I'm unable to use dropdown menus to change things like quality, size of my composition on screen, and other dropdown menus I have from scripts. The dropdowns are still there but when I click on them nothing happens. I do have third-party plugins/panels installed and I am on Windows 11 24H2 with a Ryzen 5 5600, RX 6600, and 24gb of RAM.

Meu After e meu Photoshop estão com esse bug, ao clicar com o mouse em algumas áreas, simplesmente não abre e fica bugando o clique. O bug acontece apenas nos aplicativos, no computador, navegador e outros problemas não acontece, estão normais. Tenho todos os drivers atualizados, tudo atualizado.

Hello Adobe Support Team,I am experiencing an issue in After Effects 25.6 when working with 3D layers and multiple screen views (Active Camera + Custom View). When I enable dual views, the preview panels freeze and do not update, although the main program remains responsive.Note: I do not encounter this issue in After Effects 2024.I have tried:Reducing resolution and enabling Adaptive ResolutionPurging memory and disk cacheResetting preferencesUpdating GPU driversDespite these steps, the issue persists.Could you please advise if this is a known bug and suggest a solution or workaround?Thank you for your support.Best regards,

Have seperated all my files in illustrator but when I import into after effects, only some of the layers are imported from the artwork. There is no error message they just will not be added for some reason?

Hello, I have a bug on: 1. After Effects V 25.3.2 (with Neat Video plug-in)2. on Mac Studio 2022 (M1 and Sequoia 15.5) and MacBook 2019 (Sequoia 15.6).3. DNG Sony FS7 camera RAWs, which I open in AE in: All Files/Camera Raw//Camera Raw Sequence.4. The expected result is colorimetric conformity between Camera Raw and After Effects (a workflow I've been using for 8 years without any issues until now, but stopped using for at least several months). The actual result is a completely different colorimetry in After Effects (see visual 2) compared to the desired colorimetry set in Camera Raw (see visual 1). This either manifests itself immediately in the case of the Mac Studio, or for the MacBook Pro after changing the frame rate, for example, in Interpret Footage/Frame Rate/Conform To. I wanted to attach three DNG files to simulate the sequence, as well as the XML file for the RAW camera settings, but I got a site error: The content type clip0000132_0000000.dng in the attachme

Hi. I’ve encountered an annoying parenting bug in my project. I created a simple position animation on the parent layer, and when I try to adjust the keyframes on the timeline, the child layers behave as if I never changed the keyframes. Even when I try to unparent them, they still move as if they’re still linked to the parent layer. 

I am unable to change the brush settings when using the RotoBrush or the Clone Stamp tool. All Brush options are completely greyed out. This is a consistent and repeatable bug for me. This bug exists when operating in Safe Mode.   There is a workaround – if I select the Paint Brush tool, adjust the brush size, and then switch back to RotoBrush or Clone Stamp, the brush options become adjustable again. It's annoying, but I could live with it, except sometimes switching between the two will cause AE to crash (the crash is not consistent, nor am I able to predictably repeat it).  It's a small bug, but a bug nonetheless.  I am using AE 25.5.0 build 4 on a M1 Max Macbook Pro with 64GB RAM running macOS 15.6 (Sequoia). 

AE, PP and Media Encoder are often eating all of my 128gb of RAM. I'm not doing anything special to make this happen, just using them as I have for 15 years. Just opening Media Encoder and it sitting idle is currently consuming 25gb of RAM. I will put this down to generally appalling performance I'm getting on this release across all of the video apps. I have never, ever seen any software perform so sluggishly. Black frames, glitches, random upside down frames. It's absurd. What is going on at Adobe? 

In previous versions of After Effects, when using the Rotate Tool (W), holding Shift would constrain rotation in fixed increments (by default, 45°). In the latest versions, this “angle snap” behavior seems to have been removed, and holding Shift no longer locks rotation to specific angles.This feature was extremely useful for precise alignment and fast workflow. Could you confirm if this change was intentional? If so, is there any way to re-enable it, or could it be added back in future updates? Also, is there any keyboard shortcut or alternative method that replicates the old behavior?

Básicamente me pasa con un cliente para quien edito videos.Al principio el archivo va bien y se ve perfecto pero según pasa el tiempo y voy editando no se porque el video empieza a traerme fallos y a romperse lo cual es rarisimo. No se como solucionar este problema.  El video crudo se ve perfecto no tiene esos destellos de luz.  Tampoco tengo alguna capa superior que moleste o provoque ese tipo de flash raro. 

Okay, so I have a huge problem that I've been trying to fix for days, whenever I click on anything inside of my project the whole screen just flickers and when I use effects, it flickers, basically just when I do anything, it flickers like crazy, even when I'm previewing. There's a video attached to this post where you can see the problem, I really hope someone can help me🙏

After opening windows, they always position themselves in the middle of the application on the main monitor (I work on two monitors).The attached video shows exactly what is going on. It does not only concern the color palette. It is a general problem.

1. After Effects Version 25.0 2. Windows 11, version 24H2 3. Audio error such as jumps, muted, and glitch. Played the original audio file in the explorer and it's all good but in the AE the audio experiencing errors both on the previews and rendered. Tried to clear cache, reset preferences and even reinstalling but still doesn't work. 4. Please fix this bug. I've attached the rendered audio.   Title edited by Mod.

Hi Adobe Community,I’m experiencing an issue with Adobe Media Encoder where Hardware Encoding is not available, even though I have an NVIDIA RTX 3080 Ti installed.When I try to switch to Hardware Encoding in the H.264 export settings, I receive this error message:“Your system's hardware does not support hardware acceleration for the current settings.”