Bug Reports

[Subject line updated by moderator]   Using the latest version of PP (25.3.0) I was working on a project containing MTS video files, and all of a sudden the next day I opened up the project, and all of the audio tracks of the clips had max volume static (and nothing else). It had been working for several days. In the audio track timeline, it displays as just a solid bar, rather than a typical bar with variying levels as you'd expect (see attached). It is like this in the editor, and also if you export the video.   I messed with this for hours, including contacting Adobe Support Chat for about an hour. They weren't able to help. They left me with suggesting that I make sure all of my Windows updates were in place. I did that and still nothing. I messed with my video card drivers - making sure they were on the latest version, etc. I downloaded the AC3/AC4 codecs from the other Adobe post talking about MTS files not working in the latest version of Windows - that didn't help. I

Hi everyone, I’m trying to render my video in Premiere Pro and no matter what I try, the render keeps failing. I’ve tried every fix I could think of: • Cleared cache files• Deleted all previous render files• Restarted my computer• Reset preferences• Tried different codecs• Imported the entire project into a new, blank project• Export using Media Encoder I still can’t get my video to render, and I’m completely lost. I have a system with an RTX 3070 and 32GB of RAM and an intel i9 11900 8/16. 1tb NVME 5.000mb/s, 1tb SSD, 4tb HDD. I’ve tried both software and hardware rendering, but nothing seems to work. I know the main reason is that I’m using third-party motion graphics (Premiere Composer, some downloaded from Envato, etc.). But no matter what I try, it doesn’t work. When I right-click on a motion graphics element and choose Render and Replace, it just keeps loading forever, even though my machine is relatively powerful. On the editing side, inside Pr

When using two Transform effects on a clip, and changing both rotations, it doesn't rotate around the anchor point and have a weird behavior.Here is how to replicate :1. Apply two Transform effects on a single video or image clip.2. Change the rotation of the first and second Transform effect to a value other than 0° or 360°.3. Modifying the first or second Tranfsorm's rotation.What should have happened :Normally, and given that I have not modified the anchor point, the first Transform effect should rotate the clip in its center (where the anchor point is), and the same for the second effect.What happened :When modifying the first Tranfsorm's rotation, it's rotating and bouncing, as if the anchor point was moving. When modifying the second Tranfsorm's rotation, it's rotating around a point that isn't the anchor point.(See the video attached)I have Premiere Pro Version 25.3.0 (Build 84)I started Premiere Pro with the reset option (Shift + Clic) and disabled third-party plugins.OS : Wind

I recall tracking working at some point, and I'm not sure what might have triggered this behavior to happen but now whenever I try to do mask tracking, progress bar does not move at all. Specifically I'm trying to make a gaussian blur mask to follow a face in my video. Steps:1. click on the Mask path and click on Track selected mask forward 2. Progress bar does not move, just gets stuck with this: 3. I press Stop because nothing is happening4. Mask path buttons are now disabled. 5. Upon creation of new Mask, buttons become reenabled.   This has happened to all my recent projects. Haven't seen it work in a long time and I've had to do things manually which is a massive pain in the ass.  Other metadata:Premiere version: 25.1Machine info: Mac studio 2023 M2 Max 64GB ram, Sequoia 15.3    

When exporting an MCC file with 608 and 708 tracks, when brought back into Premiere (for the editor), the alignment on the 608 track shifts from left to center randomly throughout. Part of our process from this bug is to select all the captions in the 608 track and slect the left align paragraph text, and it seems to fix it. Clicking the bottom left box in the align grid would zero out the vertical adjustments (we move the captions up when lower third graphics come in). I can't tell if it's how Premiere Pro is writing the details in the MCC file, or how the MCC file is being interpreted. This has been an issue as long as I remember, but we are currently in 25.4.1 708 doesn't seem to have this issue. All the other issues we've had with captions in Premiere Pro seem to be all resolved, with a handful of annoyances like this.

Similar to https://community.adobe.com/t5/premiere-pro-discussions/stuck-in-full-screen-playback/m-p/9045492#M79229 and https://community.adobe.com/t5/premiere-pro-discussions/can-t-exit-fullscreen/m-p/9846331#M149489On MacOS I activated fullscreen mode with control+ù on my second display plugged through HDMIThe laptop went to sleep mode, the second monitor turned automatically offWhen the laptop went back on (using it) fullscreen mode was now on the main macbook pro display as the second monitor was turning back on too (delay)After the second montor was up fullscreen appeared on both screened and pressing esc only exited on the second monitor, leaving it stuck in fullscreen on the main. I had to quit the app to get the interface back working

Here's an annoying one for anyone working with hotkeys and plowing through a sequence to clean-up or move stuff around...    Open your favorite Production-based project (FWIW: I have one panel laid out for the production itself, and another panel set for the projects)  Open a sequence  Select a clip or series of clips, either by selecting them or marking them in/out  Cut, copy or extract the clips  Move your cursor in the sequence where you want to paste or paste-insert them   OUTCOME: Once pasted in place, notice your sequence no longer has the blue outline: it's now on the Project panel...EXPECTED: The focus should stay on the sequence.   TESTED: - Everything works as expected in a non-Production based project - Tried the default Premiere Pro hotkeys   Premiere Pro 2025.2.1 Build 2 Windows 11 Pro for WS Version 10.0.26100  Lenovo P920 2x Intel Xeon Proc Gold 6136 3GHz, 12 Cores, 24 Logical Procs 192 GB RAM SSD system disk storage NV

I have been having very poor performance on my Premiere. Specially after the update. My PC specs are:MB: Gigabyte B760M AORUS ELITEVideo: EVGA RTX 3070 Ti FTW3CPU: Intel i7 14700KWater Cooler: C3Tech FC-W360RGBRAM: 64 GB DDR5 Kingston Fury RGB 5600 mhzM2: XPG S70 Blade 1TBSSD: WD Green 120 GBSSD: WD Green 240 GBPSU: Gamemax GX1050 PROGabinete: Gamemax LucentCoolers: 6 ARGB Rise Mode Laser 120mm I have some projects that keep crashing every 5 minutes. It's very annoying problem and I don't know what to do. I clear my cache everyday, already using proxyes to make it more smooth, but it's not working

One tv company I work with sends me a lot of MXF footage (59.94fps) and a handful of them play smooth on my 23.98 timeline but then a handful of them play really jittery on a 23.98 timeline, so when I match back to the jittery footage, it looks smooth in the source window. So why do some clips look jittery on the timeline and others dont? The company who is sending me the footage is using a proprietary software to restore footage from an archive. And I've brought this up with them before and they said sometimes restoring as xdcam can fix the issue. Wanted to see if there was some kind of pending update on Adobe's part to fix the jittery playback on the timeline?  When I pull up the "codec" column in premiere associated with the jittery clips it says xd59, Mpeg and dvn7.I can't publically share the footage but I can send a private link to Adobe folk in the background.I end up avoiding the jitter by nesting the 23.98 timeline and the problematic shots in a 59.94 sequence upon export

I've been using the same colour correction workflow for years without issue. I switch to a colour correction layout, turn on selection follows playhead, then use up/down to quickly advance through the timeline to colour correct. Typically I copy Lumetri from one clip, advance to the next, paste Lumetri, make any minor adjustments required, then advance to the next and repeat. Lately, when the Lumetri color panel is active, copied effects paste onto the source clips, instead of the selected timeline clips. The only way to avoid it is by clicking into either the effects controls or timeline panel before pasting. I edit hundreds of clips every day, it's a very annoying extra step to have to take now and seems very clearly to be a bug. The bug also occurs when the program monitor panel is active, and happens with any copy-pasted effect, not just lumetri. It also occurs in any window layout, not just colour correction. See the attached screenshots. First screenshot before pasting

Bonjour,Je viens tout juste de passer à Premiere Pro 2025 (v25.5) car j'étais précédemment rester sur la 2023. Pourtant depuis que je suis passé dessus, lorsque je veux glisser un rush dans mes séquences de n'importe quel projet, et ce même des vierges, il n'y a qu'uniquement le son qui s'ajoute à la séquence mais pas l'image. Les 2 premiers rush fonctionnent mais à partir du 3e je ne peux plus rien mettre, même pas ceux qui venaient de fonctionner juste avant.J'ai déjà essayé énormément de choses, comme vider mon cache, faire mes mises à jours de mes pilotes graphiques, de mon windows, réinstaller PP, changer le format de mes rushs, ... . D'autant plus que lorsque je retourne sur ma version de 2023, tout fonctionne toujours.A titre d'informations, je tourne sous une Nvidia RTX 3060 Ti et je suis sur windows.Donc voilà je ne comprends pas ce que je pourrais faire de plus.Merci d'avance pour vos réponses.

hola necesito instalar premier pro que tenga una versión que sea compatible con AVX2. muchas gracias

In older versions of Premiere, you could take a ProRes file which you knew was incorrectly flagged as interlaced or progressive, interpret the footage to the actual frame structure, and export to a new, correctly flagged ProRes file, WITHOUT re-encoding it.On more recent versions, for some reason when exporting, the Premiere and ME completion time just rises to many times the duration of the material, making it unusable.

Hi,I have this problem already for almost 2 years and I cannot seem to find a solution for it. And I am not the only one: https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/33849352-save-thumbnails-cache-for-project-panel-thumbnailThe generating of thumbnails in the project window is annoyingly slow. It really is the only thing in Premiere that slows the whole editing process down. Example: https://www.youtube.com/watch?v=UbCvkeJvLv4&feature=youtu.beIt is not really the generation of thumbnails itself I believe. The thumbnails can generate quite fast, but Premiere only generates the ones that are visible in the project window at that moment. So the moment I scroll down it has to generate those that become visible...than I have to wait...scroll down...etc. Only this way I can make all the thumbnails instantly available when needed. But once I close Premiere...and start up the project a next time it all starts over again. The thumbnails don't seem to be generate

Whenever I try to send anything to media encoder without doing it through the export menue it exports the entire timeline. If I use the shortcut ALT+SHIFT+M or FILE>EXPORT>SEND TO ADOBE MEDIA ENCODER my in and out points will be ignored. The Export Range is set to SOURCE IN/OUT. I've had this issue a couple of times in the last year and can't figure out the cause of it. 

I've never had this before but when I apply a saved style to a load of subtitles, it usually takes on the style perfectly, but at the moment it's enlarging my captions by about 5 times. My client has very specific needs for the style, size etc and when I set the subtitles to the correct size manually, it doesn't correspond with the actual size that text usually goes to when using that size. This is really difficult to explain. Basically the captions will not allign with the specific styles I've created for them.I'm in version 25.4.0 of Premiere and I'm using Sequoia 15.3.2

Because we have so many reports and bugs of the playback lag since 23 point something.  Can we get a stable version, even a light version, something.  Something that turns all of this extra stuff off that keeps lagging and bugging things down so we can actually use the program?  Paying so much for a program that's industry standard, that you can't use, is just silliness.  I don't have time to learn resolve, I just want to get these projects out, and not be up til 2-5am trying to get the thing to play.  Or at least leave a working stable version that is known to work up so we can download it until you fix whats going on.25.4, 24.6.8, Windows 64Processor Intel(R) Core(TM) Ultra 7 265KF (3.90 GHz)Installed RAM 32.0 GB (31.5 GB usable)System type 64-bit operating system, x64-based processorNvida 5070 580.97 Studio Driver

I have brought in a clip that is 24fps. I modify that clip to playback at 23.976. Everything works fine. I close PPro. Let's say I had to move that clip to a different Hard Drive. I re-open PPro, it then asks where the clip is. I point it to the new location, but it now changes the frame rate back to 24 upon re-linking even though I had the clip set to 23.976.I feel that this is a bug as we should not have to re-modify clips that we re-link that have previously been modified.

Hi,,I am editing on a mac, with Premiere 2025 and clips that I had carefully edited the day before, are no longer there or have moved when I open up the next day.I have never had this problem before.Anyone else experience this? What is causing it?Thanks!

I own a  a drone business and all of a sudden adobe cannot handle or recognise drone footgae from a DJI Matrice 4 , a Mavic3 or a Minpro 3. When we try and convet using third party softwware ( wasting time) results are very poor and unusable. We have just lost a client thanks to teh problem. What is going on. We have not had issues like this in 25 years of being a professional adobe user. This needs sorting asap or we will move software providers. Our PC is powerful with a good graphics card and 64MB Ram 

Mogrts won't show opacity lines. Check attached image for visual reference, the mogrt is the clip tagged as green. How I encounter the bug?1. Drag and drop the mogrt from Graphics Template to timelineWhat should have happened?Show opacity lines like other clips as it does in previews versions of Premiere Pro (eg: 25.0) What actually happened?Clip (mogrt) doesn't show a line to quickly add a keyframe. Tried other fx such as speed and the same happens. Like if the line was disabled. Specs:Processor AMD Ryzen 5 1600 Six-Core Processor 3.20 GHzInstalled RAM 24.0 GB DDR4System type 64-bit operating system, x64-based processorGPU AMD RX6600 8GB

All third party mogrt's and after affect video template's cause immediate crash on both Premiere Pro and After Effects. Specs:-M2 Ultra Mac Studio, 15.3.1 -Premiere Pro .v25.1 and all v.24's-After Effects v.25.1Here is what happens:After installing mogrt's, just afterputting it onto timeline, Premiere Pro crashes and closes itself. As for AE template, all aep files or project files that have been created by video template developers wont work. The project wont load up, crashes or if I drag the aep's to the project itself, it crashes as well and shut itself down. What I have tried so far:-I viped out/deleted all of the graphic template files alongside with both programs wit their preferences and install again. I used cleaner tool as well.-I tried to add mogrt's in all possible ways. I dragged them into graphic templates panel, manually copied pasted to the mac's path (.../Application support/Adobe/Common/Motion.../). The motion graphic panel shows their thumbnai

Hi,I have a number of sequnces, each a rushes roll. I want to export to a small H.264 file with burned-in timecode. I have added the Metadata and Timecode burn-in Effect (I only need timecode) and it works fine prividing the sequence is playing or is scrubbed through. But when the sequence is paused, it disappears. If I export it also doesn't feature on the exported file, even after rendering.. I have used this feature many times in the past but doesn't seem to work now with Premiere Pro 2024   24.1.0 Any ideas?Thanks,Steve

This has been happening more and more over the last few months. The Premiere *interface* (not playback) has become unusable with input lag. For example, when hovering over the ends of a clip to trim them, it can take anywhere from half a second to three full seconds before the cursor changes to the trim tool. This same thing happens when trying to drag clips around the timeline or doing things like dragging clips from one timeline to another. Even something as simple as clicking a clip can take several seconds just for the clip to become highlighted! I've tried every solution I've seen posted on these forums, reddit, youtube, etc including cleaning cache, resetting the workspace, setting audio input to none, clean installing the program, updating GPU drivers, etc. I'm working with mostly .MXL files but started to notice these issues with .mp4 as well. I'm on a Windows 11 machine using Premiere 25.3.0 and will note specs below: 12th Gen Intel(R) Core(TM) i9-12900KNVI

I use enable transmit to get as full screen preview on my second monitor. Sometimes if Premiere needs to launch a dialogue box, like to import footage or relink media, it will pop up BEHIND the full screen preview. I then can't exit out of it because I can't see it, and Premiere is totally bricked. The ONLY thing to do is go into Task Manager and end task, losing work and having to restart Premiere. How is this still an issue in 2025????