Bug Reports

This has been a bug in Premiere for years (for Mac at least).The majority of the time, if my timeline is as thin as it can be vertically (visually), when I copy a clip I cannot paste it. Not sure if the clip gets copied at all, but I select it in the timeline, press ⌘-C, go to another timeline/further in the same timeline, press ⌘-P, and nothing happens.If I expand the timeline to take up more vertical space with ⌘-mouse scroll, now I can copy-paste clips.

At this time we have been having this issue with Media Encoder for over 20 months.  Our files are HD 1080i 16x9 HD XDCAM (50) in an MXF Container with embedded 608/708 captions.  Versions:Premiere PRO - 25.6.3 (Build 2)Media Encoder - 25.6 (Build 98)Windows 11 Pro - latest version.  We do not have issues with this on older versions of Media Encoder 15.4 (Build 42). Hope we can resolve this soon. 

Frame.io v4 panel opens and I when I select “Get Started” to login into my Frame.io account. It just gets stuck at “Authenticating... Please continue in browser”. It would normally open up my broswer to authenicate, but it is not doing that now. It was working like normal in Premiere 2025 or the previous version. Is anyone else having this problem and is there a solution to this?

Bug report:Premiere Pro becomes unstable when Creative Cloud Desktop is enabled as a Windows startup app.Environment:- Windows 11 Home, clean installation- CPU: AMD Ryzen 9 9950X- GPU: NVIDIA GeForce RTX 5070 Ti- Motherboard: ASUS TUF GAMING B650-PLUS WIFI- NVIDIA Studio Driver tested: 595.79 and 591.74- Premiere Pro 2026 and 2025 tested- Adobe Creative Cloud Diagnostics: No issues found- Premiere Pro System Compatibility Report: No reportable conflicts- Visual C++ 2015-2022 x64 / x86 repaired- Adobe Log Collector uploaded:  AdobeLogs_20260416_034418_158-win-GS.zxpSymptoms:- Premiere Pro freezes when exiting via File > Exit or the window close button.- Empty new projects can be created and saved, but reopening them sometimes hangs at “Initializing”.- Premiere Pro sometimes hangs when opening Preferences.- Media Encoder 25 was also unstable.- After manually opening Creative Cloud Desktop to install After Effects, Premiere Pro failed to launch again.Troubleshooting already done:- Clea

Bug in Premiere Pro 25.2 — Alpha Channel Not Displaying and Settings Unavailable Dear Adobe Support Team, I am writing to report a technical issue in Adobe Premiere Pro version 25.2 (updated on April 2, 2025). The alpha channel is not being displayed for files with transparency, and several critical settings are unavailable, which prevents me from working effectively. I would like to understand the cause of this issue, how it can be resolved, and whether the program’s new AI features can be tested under these conditions to evaluate its overall utility for my workflow. Issue Description: Alpha Channel Not Displaying:I imported a PNG file with a transparent background into Premiere Pro, but the transparency is not displayed (the background appears black). The same issue occurs with MOV files exported from After Effects with an alpha channel (ProRes 4444, "RGB + Alpha" settings). In DaVinci Resolve, the alpha channel in these files is displayed correctly, confirming that the issue is

Mask edges are not visible while rulers are enabled within Premiere Pro 2026. After creating a simple rectangle mask using the new mask tool, the edges are not visible unless you have “Show Rulers” turned off in the View settings. I’m not sure why there would be this correlation so it must be a bug.Show Rulers turned onShow Rulers turned off 

Title just about sums up the issue I'm having. I can't scrub, drop videos into, play, or do just about anything in Premiere Pro without the screen going completely black for a few seconds.I've tried the following fixes- Updating Premiere Pro- Rolling Back Drivers- Updating Windows- Turning on GPU Acceleration I'm stumped, and seriously need to get back to work on a few projects. Here are my PC's specs:GPU: Nvidia GeForce RTX 3090CPU: 12th Gen Intel Core i9-12900KRAM: 64GB DDR4 at 2400mhz

When ever I try to speed ramp anything (high res, low res) I get unusable playback and have to keep re-rendering ‘in to out’ every time i make an adjustment to the speed ramp.I feel like many years ago I found a work around for this bug but I am unable to find anyone with a similar issue now.There are so many consistent bugs in the software that I’ve never seen addressed in the last decade and it’s no wonder people are moving to alternative software.

I commonly record R3D footage with 4 audio channels, and then before editing in the project panel, I isolate channels 3 and 4 (which contain the lav or boom feeds) by right clicking a clip and selecting “modify-->audio channels”. In 26.0.2, this feature has no factor, the audio I hear is always from source channel 1 and 2 (built in scratch mics), I never hear anything from Channels 3 or 4. This is true with new empty projects created within PP26 and with projects migrated forward from PP25.I luckily noticed this early on during a big project, reverted back to PP25.6.4 and where this is not an issue (I can hear all audio channels as expected, and remap the source clips channels when I want to).Mac Studio M4Max 64gb running Sequoia.

Premiere Pro takes a very long time to relink all medias when opening a project over a NAS.  It's in background but you can't really work on the project when medias are pending.  On smaller projects it's managable, but on feature lenght documentaries, it can take from 30 minutes to an hour to be ready. The NAS is a QNAP TS-h1886XU, all the network is on 10gb, the NAS is connected to it's switch over a 20gb fiber link.  I'm working on a Mac Studio M2 Max.  I did a LAN test and I reach 5gbits in reading so it's fast.  The network dosen't seems to be the problem. I also tried to copy all the project on a good old 4TB Hd, which is WAY slower than the network, and the project open fine. I really seems that something in premiere is not working correctly when the files are over a network volume.  Is there something I can do on my side to speed up things? By the way the volume is mounted on the mac via SMB. Thanks for your help! 

I was trying to edit graphic templates and its text on the timeline, but I can not move it, or enlarge it or click it etc. I have to restart it over and over again. It is so laggy that I have to do this every time when I attempt to change the text. This is so frustrating. 

I have recently updated Premiere to its latest version, and since then I can’t seem to be able to export my timeline as an XML file (I need it to transfer it on Da Vinci). The Errors I get from the report are the following (they are in italian, so sorry for the inconvenience): Problema di conversione:     Elemento sintetico (Video nero) non convertito, al suo posto viene utilizzato Slug. Problema di conversione:     Sequenza <Colore Final + Audio> a , traccia video 1: Effetto <Correzione gamma> sulla clip <S20250727_1118.MP4> non convertito. Problema di conversione:     Sequenza <Colore Final + Audio> a , traccia video 1: Effetto <Non a fuoco> sulla clip <S20250727_1118.MP4> non convertito. Problema di conversione:     Sequenza <Colore Final + Audio> a , traccia video 1: Effetto <Sfocatura direzione> sulla clip <S20250727_1081.MP4> non convertito. Problema di conversione:     Sequenza <Colore Final + Audio> a 00:03:17:01, trac

Bonjour, Votre dernière mise à jour ( version 26.2 ) est une catastrophe. Plusieurs effets déjà ont disparu comme Travel Motion que j’avais l’habitude d’utiliser, et la transcription est une catastrophe. En clair, elle ne détecte plus rien du tout donc plus de textes ni de sous titres… je suis donc repassé à la version 26.0.2.A vous de faire les corrections nécessaires à la prochaine, je ne vois aucune utilité à celle là…Damien

If I ALT left mouse to duplicate and move an object on the timeline in Premiere 26.2, it crashes every time I try.

Since updating to 26.2.0 I have an issue where the anchor point will no longer appear on any clip in the program monitor and I have to restart the application to see it again. It happens repeatedly, but I’m unsure what triggers it. I am on Windows 11, using the NVIDIA Studio Driver version 595.79 A fix would be greatly appreciated!

I just updated to premiere version 26.2.0 (from 26.0.2). Everything was working fine before the update. NOW.... when I move any type of clip on my timeline (by dragging the clip), premiere crashes EVERY time. I did the preferences reset. Did not make a difference. This happens when I open an existing project OR when I create a new project.In the meantime, I downgraded back to 26.0.2 and everything works 

Hi everyone,I hope someone can help me, because I'm going crazy...I have the latest version of Premiere Pro, 26.2.0 (build 65)My computer is a Ryzen 7 3800X with 32 GB of RAM and an RTX 5070 Studio 595.79, with SSDs, all running Windows 11 Pro 10.0.26200. In theory, based on all the benchmarks I’ve run, the system should be more than capable of handling Premiere Pro quite well. Well, with any video, even at 1080p, I experience constant frame drops in the preview when I import it into my project. This makes it impossible for me to edit any video. I’ve tried everything—using proxies, clearing the media cache, reinstalling Premiere, reinstalling the NVIDIA drivers—nothing fixes it... What could be causing this? I don’t know what else to do... By the way, I’m a bit of a newbie at this, but I’m a computer scientist and I can handle complex tasks.Thanks in advance to everyone... 

I am editing a documentary series and have a few thousand media assets in the project.Premiere used to start and then do a quick relink of media (maybe 5 minutes) - now it takes a few hours. I’m on Version 26.01 right now - and I think I’ve tried every update through to 26.2 and they all do it.I can’t try it on any of the Pr 25 versions because it won’t open the project file since it was most recently saved in 26.All the files are on an external drive, and this worked fine until now.I don’t even understand why it has to check the media at the start - why not just assume it is all there - and if it isn’t then that’s on the user to sort out and relink. Or at least give the option to bypass relinking at boot up.This essentially makes Premiere unusable for me, and if there isn’t a quick solution there’s no point continuing to pay for this programme.Has anyone solved this problem?

On opening Premiere, I get a normal screen showing my recent projects, but behind is it another screen with just the title and menu bars. Trying to open a recent project on the front screen takes a long time - over one minute (used to be seconds) or longer. I get no feedback after this click. Double-clicking the selected project does not change things. Windows Resource Monitor shows very little CPU activity or memory use, but a lot of Disk activity.  If I then close the front window and open a recent project from the rear window, the project opens, but is slow, particularly on timeline play head movement. Export is unresponsive. I am unable to do my editing work as a result.

The problem appeared in the public version 26.2.0 after the last update: each timeline zoom (and sometimes selecting several clips on the timeline) causes the program to freeze for several minutes. More than that, during this freeze, the whole system stacks up, and we have to wait until Premiere starts working again. I saw this problem during the last months in Premiere Pro Beta, but now it’s in a public Premiere as well. What could be done to solve it?

Unbelievably frustrating to have to troubleshoot which tracks randomly mute themselves in the edit and having to rebuild the timeline in a different sequence to fix it.

Premiere is open, I click the icon in the Dock or CMD-TAB to it, and it doesn't become active. Premiere stays in front while the menu bar reflects that Finder is active. This doesn't happen when I use third party file viewers like Pathfinder. MacOS 13.6.9

Windows 11 PRO 25h2Premiere 25.6.5File search is not working in the Project section, Graphics Templates, and the Premiere Composer plugin. It can't find footage, sounds, or images. Even if the filename contains only a number, such as 2. I know there's a file named 2 in the project, but the search can't find it. The same goes for all the other files. How can I find the files I need in a project when there are hundreds of them? I just updated to the new version of the program today, and nothing has changed. Searching for these files works in DaVinci Resolve, so there's nothing wrong with the files. And since the files are in different languages, language can also be ruled out as a potential issue