Download & Install

Mon fils avait installé Creative Cloud sur mon PC. La licence est arrivée à échéance. J'ai souhaité renouveller l'abonnement sur le même PC mais cette fois à mon nom. Il est manifestement impossible de passer d'un compte périmé à un nouveau compte sans une intervention que je ne connais pas. Merci de m'indiquer une solution pour sortir de cette galère.

Dear Sirs!In April 2018 I ordered a 1 month subscription for InDesign (subscription nr ADB030105020RU), I really needed it for just 1 month, not more, thus I was very careful choosing the proper subscription stating "Subsription for one application of Creative Cloud - InDesign (one month)". But automatically the payment was prolonged and I found out only now that it went every month till now, as if I ordered a monthly subscription. Even I can say that the software (InDesign) did not work after the first month, I tried it on purspose. so I was sure that the subscription was just for one month as I desired.Now i cancelled the subscription but I kindly ask you if there is a way to ask for the money back for the months that I didn't even intend to have it, May-August?This is quite unfair, the names of subsrciption should sound more clear to the customers. I didn't even receive any message after the end of this first month about the subscription going further, no question, nothing. Just the

How do I know my Photoshop Elements 2023 is finished installing on my mac pro M1 laptop, and where do I go to find the icon of the installed software program?

I cant start my subscription for flash CS5. It just says "Whoops! We were unable to start your trial of Adobe flash CS5 Subscription Editon." Running it as administrator won`t help either. Can someone please hep me?

I have Adobe CS6 (Photoshop, Illustrator, Indesign) installed and working on my Macbook Pro running macOS Yosemite.  I would like to upgrade to macOS High Sierra but am afraid that my Adobe CS6 applications won't work after the update.  Can someone confirm for me that they will work properly if I upgrade to High Sierra?I know that there are discussions on this forum about new installations of CS6 on computers running High Sierra, and references to this link: Installing Creative Suite on macOS 10.12 (Sierra).  But I currently have CS6 installed on my computer and want to update my software, which may be a different situation.Can an Adobe staff member help confirm for me whether my currently installed CS6 Suite will work if I do a software update to High Sierra from Yosemite?Thank you

I just re-install my sing purchased lightroom 6 to my new desktop.Creative cloud doesn't work for new lightroom cc or classic, doesn't any any serial number.and download links below don't have the exact application.Download Photoshop Lightroom Adobe Support Policies: Supported Product Versions

How can I install Creative Cloud All Apps on E: drive instead of C: drive?

Je viens de prendre un abonnement, je télécharge Creative Cloud et impossible de télécharger les applications.Je suis sur iMac 2019 OS 10.14.6Voici la phrase que me donne Creative Cloud :Vous n’avez pas accès aux fonctionnalités de gestion des applications.Pour gérer les applications, une autorisation de votre administrateur informatique est peut-être requise.Et sur la page de mon compte :- Applications connectées :Voici les applications connectées à votre compte et votre profil Adobe.Vous n’avez accordé l’accès à aucune application.??????D’après Apple cela vient de chez Adobe et d’un bug sur mon compte ?

Please Reply Staff Members.

Hello.My windows 10 are in Portuguese, but i want instal Adobe Fresco in English.I try change language preferences to English and reinstal Adobe Fresco but still install in Portuguese language..Cant even change creative Cloud to English.

I bought the program and have been using it since 2013. I recently got a new laptop and still want to use these programs, but I can't find any link to download them from? Only links to use creative cloud, I have my Serial number, just want to be able to use the products that I paid for.    Any advice would be helpful, Thanks 

I had the same problem on a PC. After a couple hours with Adobe TS I called Dell TS support and we solved the problem. Had a rouge program in Firefox that was trying to reconfigure my proxy settings. Deleted it. Went into my control panel and deleted some programs that were downloaded in the last couple days. Downloaded Malwarebytes Anti-malware software, ran it to double check my Microsoft Security essentials and all is well.

Hi,    I was asked to fill details to get into Strip but they ask for a US residential address. I tried to find my country but it wasn't there. US was the only option. 

I have no idea why but every time I try to download Indesign it says it has failed. If you have any suggestions please contact me.

adquiri recentemente o pacote adobe porém quando vou instalar os aplicativos que precisso (Photoshop, Ilustration, Premiere) conta erro de firewall assim como na imagem em anexo.Ja desativei o antivirus como suger

I'm trying to update the my software on the Creative Cloud Installer, but it wants me to type in my password. Is this my Mac password or my Adobe ID password? It won't take either of my passwords, and I've had issues in the past with my keychain

I am using all apps in English, because its easier to follow along in various online tutorials. However having a german keyboard layout at the same time, causes me a lot of trouble. All shortcuts are wrongly listed in Photoshop, Lightroom and Premiere Pro and therefore I can't use them.For Premiere Pro I found a fix by copying the Keyboard Shortcut File (*.kys) from the German into the English folder. So when the language is English I can use the shortcuts made for the German layout. I cannot imagine, that I am the only one with that problem. I suppose I am missing something, an addtitional way to change keyboard language settings separately. My search attempts were not sucessful, because there are to many other threads about changing language settings and keyboard shortcuts. Hope someone might help me.Sincerely  yours,Ben

I have a Macbook Pro with the new Catalina OS, and the recent 10.15 update.  Since updating to this new OS, I purchase a Creative Cloud subscription and tried installing for the FIRST TIME.  However, the installer keeps getting stuck at 21.5 %.  I have spoken with Adobe on the phone, and they seem to think Apple needs to come out with an update.  And people on the Apple forums think that Adobe needs to come out with an update to their installer.  I have tried installing in Safe Mode, I have tried using the alternative download links provided by Adobe, I've also gone to both Libraries (User and System) to rename Adobe application support folders as "-old" in order to allow the Adobe installer to create new support folders, but nothing works.  Is there a solution to this yet?  

                       Welcome to Adobe MAX 2023!                                                           [October 10-12, 2023]   We are excited to come together both virtually and live in Los Angeles for Adobe MAX 2023. We hope you're ready for an immersive and engaging week with three days packed with captivating keynotes, luminary speakers, celebrity appearances, musical performances, 200+ sessions live and online, and much more.   Check out all the amazing new features and bug fixes for different Creative Cloud apps here: Lightroom Illustrator InDesign After Effects Premiere Pro Character Animator   Adobe MAX is dedicated to providing a fun and harassment-free event for everyone. We expect all participants to help create

Hallo zusammen. Ich habe eine ältere Lizenz für Master Collection CS6 gekauft und diese hat auch funktioniert auf meinem Rechner. Jetzt musste er zur Reparatur und hat ein neues Mainboard bekommen. Seitdem ist meine CS6-Version auf Testversion zurück gestuft und meine Seriennummer funktioniert nicht. Es kommt eine Meldung, dass diese gesperrt wurde. Kann ich das irgendwie wieder einrichten, dass es funktioniert?Ratlose Grüße Stefanie

I have installed AE in my mechine and I shared the installed directory, Is people can launch AE from my mechine,is It possible to do this?

Hello!I pay for an Adobe plan for more than 2 years, I use it on my iMac.Few days ago I bought a MacBook and I wanted to download Creative Cloud so I can use all the apps in my subscription on new laptop also.But (I suppose) because I live in russia — the website won't let me download Creative Cloud or ANY programs from my plan. It just won't open the download page, even with VPN (before it worked with VPN)…Is there any chance u can help me?Or should I travel to another country just to download Creative Cloud? 😉P. S.I tried to airdrop Creative Cloud or other app-files from iMac to MacBook, but it won't open on MacBook (smart move Adobe haha)Thanks a lot!

    The count down begins. Adobe MAX is back!   Are you ready for the innovative speakers, sessions, and inspiration? If yes, register for it here.   PreConference: October 8-9, 2023 Conference: October 10-12, 2023   What's new this year?  From the new Creativity Super Sessions for Graphic Design and Video, to first-time attendee networking sessions to track focus badges, there are so many things that are brand new to MAX this year.   You can also read more about MAX’s new Creative Park and who will be setting up shop at MAX Marketplace onsite.   Visit the MAX website for your front-row seat. It’s where you’ll see the latest Adobe products, features, and innovations. You can also check all the amazing sessions from last year Adobe MAX 2022 here.  In case you have any questions, please contact event support.     See you there!  

hi, i need download version 2022 to work with my company, i do not see it in creative cloud,Who can give me the download link?

Hi! Last year I got the redeem code for Substance 3D. I need to renew my code but I can not get the code because on the website, it says "UniqueID already exists". How can I get the new code?  I cannot find any solution for this. Does anyone have the same problem? Help please.