Download & Install

I don't receive any payment confirmation email any more for my monthly cc payment. My email address did not change. As much as I can see, the last mail I received is from March this year.Can I do something to receive the mails again?

I am considering buying a Photoshop subscription - I am currently still a CS6 user (an offline user - so not a cloud user!).Since I don't know if the cloud version is worth the price of the subscription, I would like to leave it open whether I will cancel the contract within 14 days (as it is offered on the Adobe homepage).Therefore my question: do I have to uninstall the currently installed CS6 before downloading the cloud version or can the programme remain on the computer parallel to the trial version?PeterTranslated with www.DeepL.com/Translator (free version)

Hi we bought PE7 a while ago and the machine it was on has died. We would like to reinstall, where can we download the program from?

Any ideas for creating a 'Recently Updated' widget in Portfolio?

salve a tutti , ho un abbonamento CC Photoshop e Lightroom con rinnovo mensile da ormai più di un anno.. se annullassi il mio abbonamento in previsione di un periodo di inutilizzo, cosa succederebbe se tra un anno riattivassi l'abbonamento? alla riattivazione dovrei pagare l'anno di inutilizzo? le app diventerebbero inutilizzabili? grazie

Recently reinstalled PSE 14 on new computer after fatal crash of old. Photoshop Elements runs fine, but am getting serial number error on Editor as shown: 

Hello,  Whenever I try to update Creative Cloud I get the this error: "Encountered issue in updating Creative Cloud. Error code 507"I googled the error and it says that its caused by the volume being offline. But my volume is perfectly fine, I also tried to change the install location of CC to see if it would fix but it didn't. What can I do to fix this? Thank you.

Hello We are trying to install Adobe CS6 Design and Web Premium on an iMac with MacOS 10.13.6.However when we try to activated it says no internet Thanks Cliff

Hello Friends,I know Adobe is the best choice for editing photos and videos. Now i want to know the best product for making trailer video for my short film.Thank You.[Moved from the Forum Comments forum (which is for issues with these forums themselves) and into a Creative Cloud forum - moderator]

I was recentlry told to upgrade my iMAC OS from Sierra 10.12 to Monterey and find that my existing Photoshop elements 14 no longer works; what do I need to do??

Hello all, I had an old computer build die on me and go corrupt therefore making it impossible for me to deactivate CS6 on that PC before reinstalling it on the new computer I have now. I have the Photoshop CS6 serial number here, and it tells me I have two active devices it's installed on which is no longer true. I was wondering if there is a way around this or am I just doomed to get all the new stuff from the creative cloud? I'd like to avoid that due to the fact I don't get to go out and take photos as I used to nor mess around in photoshop as I used to either, I can't justify paying a subscription. If it boils down to it, I'll have to bite the bullet on the Photography Plan on creative cloud. Thanks for any help!

It says on the Adobe site and on Creative Cloud that you can chose an earlier version of CC software to install. I have recently had to wipe my mac, which is running High Sierra (mid 2011 iMac), and I am trying to reinstall the software, but it is saying it is not compatible. How do I load 2020 versions of Photoshop, InDesgin, etc? These are the latest versions that will run.

I am having trouble with activation of Adobe Photoshop Elements 15. The serial number is valid as I have had it verified by Adobe's customer service team. When I input the serial number it states it is invalid. Not sure what I need to do to rectify the issue. Customer service said they no longer suppoert older version or discountined software products. 

現在aftereffects単体のプランをクレジットカード月々払いで利用しているのですが、今月でクレジットカードの期限が切れるのでそれに合わせて年間一括払い(コンビニ支払い)にしたいと思っています。自分で調べた限り変更できなさそうなので一度解約してからまた契約しなおそうと思ったのですが、解約料が結構かかるので、他に方法はないか質問させていただいた次第です。一度解約するしかないのでしょうか？また、クレジットカードの期限が4月末で今月の引き落とし日が過ぎているため、来月の引き落としができないのですが現在使用できている分の請求はどういった形になりますでしょうか？どなたか回答いただけると幸いです。

I created a site in prtfolio and published it the site is on the web but now when i go to portfolio it doesnt show that ive built a site

А что? В России Adobe Account теперь подписка не продлевается? Я обновил данные карты, тк просила система

I have a problem here: i simply hate Bridge and don't want to use it. However sometimes I misclick "Open in Bridge" in Photoshop or Illustrator and Bridge began being installed automatically, CC not even asking me if I really want to install it. After I removed the context menu option on PS and AI to install Bridge, I think a shortcut or something else was left and I misclicked it, meaning this damn app installed once again automatically. My question is simple: there is any way to set up the Creative Cloud app to NOT install things automatically, or at least asks if I really want to before installing things?

Updates are not displayed in the Creative Cloud app. I do not get any kind of error. However, if I uninstall any Adobe application and then reinstall it, the latest version is installed. So I have to do this periodically with all the apps installed. I have tried all the solutions proposed by Adobe but have not been able to solve them. I use a late 2014 iMac with BigSur 11.6.5. How can I solve this?

Hi there,I just started a one-woman business. Because I don't need all of the Creatvie Cloud apps, my best option is to pay for a couple individual plans rather than the all-encompassing business plan. Am I, as a very small business, allowed to use idividual plans commercially? Or are only those people who pay for the business plan allowed to sell their products?Thank you,Ambria 

Hi all, I have purchased Adobe Creative Cloud all apps package (student discounted cost). For the first seven days that I was using the software (Illustrator) it said I was operating under a free-trial. I assumed this would dissapear after the 7 days were up, and that my payed-for subscription would kick in. Unfortunatley this was not the case, and when I open Illustrator or InDesign a message comes up saying I need to purchase a subscription. The first payment has already been withdrawn from my bank account, and when I log into adobe creatuive cloud it states that I have a subscription. Any help ASAP would be much appreciated as this software is essential for completing my uni assignment! Thanks.

"The program can't start because MSVCP100.dll is missing from your cmputer. Try reinstalling the program to fix this problem." I can't find the program on my computer, or on the Adobe website. Having trouble tracking down a solution. Any advice?Thanks for the help.Jim

Hi, I urgently need to use Illustrator CC 2017 on  my work computer and the PDapp that now kicks in when I try to open the programme isn't launching  Illustrator CC 2017. The PDapp allows easy automatic sign in (it automatically shows my login email and doesn't require me to put in my password) the next page then says 'thank you' and then asks me to press continue to start using the programmes. When I click 'continue' it simply takes me back to the sign-in page. It's like it is stuck on a loop. Do I need to uninstall anything / change preferences, etc? I am using a macOS Sierra 10.12.6. Thank you for your urtgent help.

https://helpx.adobe.com/download-install/using/change-install-location.html#:~:text=Select%20the%20Account%20icon%20in,right%2C%20and%20then%20select%20Preferences.&text=Select%20Apps%20in%20the%20sidebar,Done%20to%20apply%20the%20changes. This information doesn't works. keeps installing it on C instead of D

I want to talk to someone.  

I used to have 2 illustrators: Desktop 2022 and CC 2022. I removed the CC in favor of the desktop. Now I want CC back. Not sure how to do that since CC is no longer in my list of apps.