Download & Install

I am a schoolboy, I want to buy a subscription, but I have no email ....EDU... To prove that I am a student, I can provide documents for payment, but where and to whom can I send it?

I have installed CC to my iMac computer.  I want to install CC on an external hard drive.  When I try to change the default location i get the message: cannot install to a root path.[Title edited for clarity... Mod]

Hallo, ich muss nach einem Systemabsturz das Programm PSE 2019 neu installieren. Die Installation verlagt immer wider Updates für Browsewr bzw. Betrienbssystem. Angeblich wären sie nicht mehr aktuell, sind aber auf dem neusten Stand. Was kann ich tun, um das Programm zu installieren? 

Hi,I am getting this message when I try to open some Adobe programs, Dreamweaver and Illustrator (latest versions). "The program can't start because MSVCR110.dll is missing from your computer. Try reinstalling the program to fix this problem"Here is what I have done to try and fix the issue:Reinstall DW and AI - didn't fix itI tried this Resolve "missing msvcp110.dll file" error but it didn't work either.  This article is old and the files that it was talking about no longer exist.The issue started after I updated Java. Any help would be great. ThanksJoe

  I have reinstall my Photoshop CS6 for Mac, which is registered in Adobe since 2013. I´ve used my serial number to activate it, but when I opened the software, a window pops up: " You trial version expires in 29 days" (image_1 attached). When I tried to use the serial number and start my Adobe session (image_2), even using the activation code that Adobe send to my phone, a pop up window for the starting session has appear once again (image_3).    The technical assistant from the Contact Center told me there are no longer Adobe validation and activation servers for so old products, therefore they can't recognise my serial number after the reinstallation. They refer me to this Adobe Support Community to find help of specialised technicians.   I have a licenced software, which works perfectly but that will expire in 29 days. I hope you could help me. Thanks in advance. (Sorry for my English mistakes, I hope you could understandme anyway).   Carolina

Hello, I'm running 12.0.1 Mac OS Monterey and I'm having trouble installing the creative cloud. I'm on a Macbook Pro with a M1 Pro chip.  When I download the .dmg and double click to install, nothing happens. Any suggestions?

Hallo und guten Tag.Ich habe meine Adobe Creative Suite CS6 vom IMac auf mein MacBookPro migriert.Dabei ist die Aktivierung nicht übernommen worden.Ich bekomme über den Adobe Application Manager keine Verbindung.Nun möchte ich versuchen eine Offline Aktivierung aus dem Programm heraus zu veranlassen.Nur finde ich dort keinen Button um diese einzuleitenDer Support von Adobe kann mir nicht helfen.Dieses Forum ist meine allerletzte Hoffnung auf Jemanden zu treffen, der sich mit der Materie und ausgerechnet diesem speziellen Problem auskennt.Was kann ich tun?Ich brauche die Software unbedingt.Vielen Dank für eure Unterstützung und viele Grüße von der Elbe

Quand je réinstalle avec mon CD LR 6 et que ensuite je le lance et fait "mise à jour" je reste à la ver 6.0 et non comme j'avais 6.4 que j'ai besoin pour mon nouvel appareil Alpha 7 III. Pas moyen de trouver cette mise à jour sur le site Adobe ?! Quelqu'un à la solution ?

I need to re-install Lightroom v. 6 on my new Macbook. Can anybody tell me where to find the software dwonload-link

Hola a todos.Mi plan de Adobe Photoshop, Lightroom, etc. me permite tener sus apps en dos computadoras.Así lo tengo.El punto es que quiero deshacerme de una de ellas y cambiar para otra nueva.De ésta manera, también seguiría teniendo las apps en dos computadoras.Cómo puedo hacerlo?Si alguien me puede ayudar, estaría muy agradecido.Saludos.

Why can't I download Illustrator to my Mac?  

When I try to download the creative cloud desktop app the download bar goes to a very low percentage then I am greeted with error code 207 (can not connect to the servers) Does anybody here know how to fix this?

hi! i heard the Flash MX 2004 is free legaly because adobe posted serial keys for it https://helpx.adobe.com/x-productkb/policy-pricing/macromedia-legacy-activation-error.html So im just wondering is it legal or not?

I get an error code 306 when updating PS version 22.5.1 after installing Windows 11.

Hi Jeff   I went to https://account.adobe.com/products but could see nowhere listing older or "non subscription" versions  I just see a list of my registered SW and nothing to click   Please can you point me / us in the right direction?   neil barstow, colourmanagement net :: adobe forum volunteer

Hey guys,  I am trying to install my CS6 Suite. I did a huge mistake by updating my Mac Book to Big Sur. I could't use my CS6 Suite any more and my laptop made very loud noises. So I installed High Sierra on my laptop and wanted to install CS6 again. I logged in my Adobe account and downloaded the file in my "product" section. When I open the download, I receive following note (see attachment): "installer couldn't initialize. Maybe data is missing. Please download Adobe Support Advisor to identify the problem." If I click on the link, I am send to this website: https://helpx.adobe.com/support.html#/top_productsUnfortunately I couldn't find any help there ... Did anyone manage to install his/her CS6 suite? All the advices I found and followed were from 2016/2017 and didn't work for me. Or I didn't do them right ...  I am more than thankful, if anyone could help me on this!! Thank you so, so much ❤️ Cheers, Elena

Hi, I know this discussion has already taken place.  I believe my issue is a little different.  The creative cloud icon is missing from my toolbar but I am still able to use photoshop and it launches without a problem.  The problem is that I know there are 2 new updates to Creative Cloud, but I can't update.  I don't want to uninstall and reinstall as I will then have to contact all reinstall all my plug-ins again.

I purchased update for Adobe photoshop but when the instalations options come up I can't enlarge it so cannot choose language or location which means I cannot update?  Any help with this please.

I bought my Lightroom licence in 2014 for my Windows laptop. I have now changed to a MacBook Air and am trying to put Lightroom on it. On my Adobe account page I have only the option to try or buy. I already own the licence. How do I sort this please? I have spent quite some time with an online chat agent who said I should ask the forum! 

I´m in a tricky situation. My Adobe CC 2017 suite, which was purchased by my former employer in 2017 suddenly stopped running after 4 years. It is installed on a6 years old Dell PC with a win 7 professional. The apps has worked perfectly until now. But yesterday it stopped and I need to sign in with the company ID  which I don´t have. Is it possible to "restart" my CC 2017 in some way? The help desk could not help me - they ask for information I dont have - like a 24 digit code or something?I restarted the PS app in a 7 dag trial period and it still works. So there is nothing wrong with the apps or the installation... What do I do?I know the easy answer is: uninstall and buy a new plan... But that holds some challenges - as I want to continue on win 7 pro and I am not sure my PC can manage the system requirements for the new versions... 

Need authorization code.

Hi Guys,it´s so long a go.... where do I find my stuff (presets, personal datas, lightroom settings, Photoshop settings) I need to migrate on to a new Macbook?There must be a place where all these datas are, but I can´t find them. I am using Lightroom Classic and want to keep it. Other apps are Photoshop, Illustrator, In Design etc....Thanks in advance, Ro

Hi all.I have PSE14 installed in 2 computers. Unfortunately one of my computer died and I was unable to salvage its HD to uninstall the installed PSE14.I install PSE14 in a new computer. Now whenever I run Adobe Elements in the new computer, the following error occurred: The serial# is used in max. allowed computers.I use https://helpx.adobe.com/contact.html  provided by the community to contact customer support. But there is no link for customer support in the page. I use https://helpx.adobe.com/download-install.html to contact customer support but clicking on the 'Contact us' link in the page does nothing. Not sure what to do next... btw I login to adobe.com when I tried to contact customer support. Thanking you in advance. 

Bonjour, Depuis la dernière mise à jour sur Monterey, j'ai de nombreux soucis sur Illustrator, Indesign et Photoshop. Je n'arrive notamment plus à enregistrer les fichiers sur mon ordinateurs (je ne peux le faire que en ligne), j'ai des soucis de sauvegardes (pomme S ne marche pas), et Adobefont ne semble pas être activé (alors qu'il l'es, mais ne trouve pas les polices activée). Voici ce que m'affiche l'option "enregistrer sur votre ordinateur " : Pour photoshop et illustrateur, c'est surtout des crash ou l'appli quitte d'un coup. Merci pour votre aide,

Since I seem to be unable to edit my own post, a quick addendum: The trial window offers three options, "Join Now," "License this Software," and "Continue Trial".   "Join Now," takes me to my CC account (it can't tell that I have already joined, even after my signed-in account page loads!)   "License this Software" yields a gray box and "Internet Connection Required for Subscriptions" despite being signed in on the CC helper app which I used to open the app in the first place!   "Continue Trial" changes nothing and continues the trail.   Chris   [Mod note: moved to perhaps more appropriate forum]