Download & Install

I updated PSE for Mac through Adobe and installed the app. Now, I just noticed that it does not appear in my list of products in my Adobe acccount. I can't go back and register it now, because I don't know and can't find the serial number. Is there any way now to register the product?

With the price of this program, the lack of ability to get in touch with someone who can deactivate on a crashed computer is pathetic... the worst ever. You SHOULD be able to deactivate it from your account!!! Anyone who can help, it would be appreciated. Thanks.

Built a new computer (Win11 Pro).  I have the photography tools package in Creative Cloud.  I went to my account on the CC site and logged out all active sessions, and deactivated CC on my old computer.  I went over to my apps page on CC it never seems to load.  It just sets there "sweeping".  I cannot access my apps so that I can download them to my new computer.  I tried logging in and out and checking every setting.  It just will not show me my apps page.  I'm a little bit frustrated by the fact that I can't get any real support for this issue, it just directs me to the forum.

I have a Mac with macOS Mojave and an updated browser.I'm getting this error that I can't solve, and I'm unable to download Adobe on my computer:https://www.adobe.com/home/errors/unsupportedBrowser.html?locale=esThe browser is not supported.Please update to the latest version or try again with a different browser. I have been paying for three months, and i have used the soft cero times..... 

Estando suscrito, no consigo descargar Acrobat Pro en mi 2º ordenador (portátil) con Windows 11. Comienza la descarga pero se bloquea y no temina.

Hola, mi Mac tiene macOS 12.7.6 y 8 GB de RAM. No puedo instalar la versión actual de InDesign. Por favor, ¿pueden proporcionarme el instalador de InDesign 17.4 o una versión compatible con macOS Monterey? Tengo una suscripción activa. Gracias.

Cloud CC refuses to instal apps : Exit Code: 176-------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 0 warnings(s) FATAL: Can't install to a network locationFATAL: Error occurred in install product workflow with error code 176 error message -----------------------------------------------------------------------------------I have no idea why, I have Premiere/AE/... already installed at the same location, which ISN'T a network location, but a harddrive. Cloud CC does not recognise my already instaled app now, thanks god I still can use them somehow.

Hello,I have a valid perpetual license for a windows version of Adobe Photoshop CS6 and need help deactivating it from an old device that got distroyed by a lightning strike.  I cannot open the program on that machine to manually deactivate it.I need to activate it on my new computer, but I’m blocked because the two activations are already in use.I tried contacting Adobe support via chat, but the bot did not understand my request and would not connect me to a human.Could someone from Adobe help reset my activation count to 1 so I can use it again? I have my serial numbers and Adobe ID ready.  I truly appreciate the help.   John

There are hundreds of Adobe files on my computer that I want to get off and it's taking me hours to figure out how to get them off and I can't get them all off. Does anybody else have as much trouble as I am, it's taking me hours and Adobe is no help. The files just keep coming back and there's more and there's more and there's more Jesus what what is it? It's driving me crazy I tell you Adobe is a very terrible company to get away with this. It's just ridiculous. shut, Adobe down

I purchased 2024 Photoshop Elements and Premier Elements installed with computer purchase. I then downloaded Adobe Acrobat Reader.  I am never asked for account verification code when using Photoshop or Premier Elements, but whenever I try to use the free Reader, I am asked for account verification code. My email is being flodded with Adobe verification codes. How can I stop this?

Hello, I bought a new macbook and want to move an Acrobat Pro 2020 license from the old macbook to a the new one.  So I deactivate the license on the old and tried to activate it on the new one, but it does not work. If I put the serial I get the pop-up message "Installation Failed Installer encountered an error that prevented installation. Contact the software manufacturer for assistance." If I put the email and pw, I get the pop-up window asking me if I want to start the trial period or buy it. Moreover I tried to re-activate Acrobat Pro 2020 on the old macbook but it asks for email and pw and then the window disappears and nothing happens. So now Acrobat Pro 2020 no longer works on either macbook!!!Can anybody help me? thanks a lot! Filippo

Hey Leute,ich bin neu hier. Ich suche hier nach einer Möglichkeit, mir meine monatlichen Rechnungen von Adobe an meine private E-Mail-Adresse senden zu lassen. Könnt ihr mir sagen, wo ich das wie einstelle?  Besten Dank schon mal! 

Hi, So .. I'm pretty frustrated with Adobe at the moment.I purchased CS6 in 2013, October. I have the Serial Number on my account.I can't remember WHEN they started their bs claim about "Misuse Serial Numbers" and then start to take them away from clients who paid for them. I tried going thru Customer Support, spoke with someone named Kajal who was no help. They transferred me to some person named Renchin who immediately closed the chat out and said nothing whatsoever. So, why is Adobe claiming my Serial Number was Misused in some way when I've only used it strictly for my own artwork and nothing more? Why are they taking it away? I feel like it's just a tactic to force people into purchasing their memberships. I paid for CS6. Now they're taking it away. Are they going to give me my money back from 2013 then??? This is very frustrating and annoying to deal with.

Tried to cancel products within 24 hours of purchasing two 7 day trial subscriptions but it won't cancel or refund neither products. Order# P20250628US70386271And Order# P20250628US70386521Adobe acrobat premium Adobe acrobat AiThrough the galaxy storeTheirs no one to help me. I've tried everything 

Hello. I have a "Non-subscription (stand-alone) version" of Acrobat Pro. I don't have access ot the old computer any more., hence I'm unable to deactivate. Is there anything else I could do? Please advise. Thank you.

  Hi, I’m planning to purchase a laptop that runs Windows 11, but I’ve read that Adobe Creative Cloud applications have been experiencing compatibility issues, including display problems and crashes. I primarily use Photoshop, InDesign, and Lightroom, and I need them to function efficiently without major disruptions.   Can you confirm whether these issues have been resolved or if Adobe is actively working on fixes? Would you recommend purchasing a Windows 11 laptop now, or is it better to wait for further optimisations?   Thanks for your help!

Necesito una solución por un bug que aparece en mis instalaciones de Adobe, las tengo instaladas hace tiempo ya en un disco duro adicional, no del sistema, (en un disco E:, en vez del C:) pero luego de una actualización me aparece ahora el error "Código de error 191", luego busqué en el archivo (en "C:\Program Files (x86)\Common Files\Adobe\Installers"): install.log y encuentro el siguiente error: "#@#OS_Error_Code: 0x80070032#@#OS_Error_String: Windows can't provision the package AdobeNotificationClient_7.0.2.14_x64__enpm4xejd91yc because it is not installed on a system volume. "  Este error no está en la lista de errores comunes indicado en errores comunes de windows.Quiero mantener mi unidad C, sin las aplicaciones de Adobe que son muy pesada, y mi disco C está saturado. como puedo arreglar este error y seguir actualizando mis aplicaciones sin usar el C?

BonjourDans un cadre pro, nous avons une version "boite" d'Adobe Acrobat 2017.Au changement de PC de l'utilisateur, impossible de réactiver la licence : "Ce numéro de série xxxxxx est déjà utilisé par le nombre maximum d'ordinateurs autorisés. ..."Or le PC d'origine a déjà été formaté et était le seul à utiliser ce numéro de série.Comment procéder sachant que dans le compte Adobe ID, il est noté "aucun appareil connecté" et que j'ai purgé toutes les connexions actives dans "connexion et sécurité"Merci pour l'aide

I just purchased a new Macbook Pro and purchased photoshop lightroom monthly subscription and when I try to download the apps I get this message from Apple:“Photoshop Installer” can’t be opened because Apple cannot check it for malicious software.What do I do? 

Hi, I bought the Photoshop Elements 2022 (never installed it before due to personal movement), and want to install it on my PC now, and am asking for a serial number or redemption code. But I lost the serial number and redemption code. How can I find the Serial number or redemption code of Photoshop? I just keep the DVD, and there is no number or redemption code on it! What should I do now? Need help.

Hello,I have an official perpetual license for Acrobat X Pro (serial number available upon request), but I can no longer activate it because my previous computers (where it was installed) are lost, damaged, or no longer accessible. I have reached the activation limit and cannot deactivate the software from those machines.Adobe support has informed me that official support for Acrobat X Pro has ended, and they are unable to reset the activation limit or provide a replacement key.I am the original purchaser and can provide proof of purchase.Is there any way to reset my activation counter, receive a replacement key, or otherwise regain access to my Acrobat X Pro license so I can use it on my current computer?Any help or guidance from the community or Adobe staff would be greatly appreciated.Thank you,

Hallo,heute wollte ich das neue Update über Play Store runterladen was bis letztes Mal hervorragend klappte aber heute habe ich ein gelbes mit dem Satz,, Problem beim Update " gezeigt bekommen und egal was ich versucht habe,es hat nicht funktioniert 😕😕.Was kann ich machen oder wird Adobe sich selbst darum kümmern ??? Ich bin da Ratlos.Danke für Euer Ohr bzw Hilfe im voraus.Gruß Maik  

I never intended to discuss this matter in public but i am retired emergency manager and for 18 months the government issuer of root certificates has been in violation of the implemented EU digital signature and identification laws  that clearly stated that authorities in member country's  must provide its private citizens  with a way to securely identify them selfs on line specifically in countrys that already made identity check a legal requirement like in my case  and the root certificate issuer uses the same argument that years ago was stated as a manipulative reasoning by the European courts of law. so due to my government illegitimate decision to change the laws in the favor of private companies that are not even certified trust service providers and by denying  to issue me with the digital identification  i have not been able to use the services im paying for and all though 5 years ago the European union court ordered my government to buy back the d

My PC crashed so I could not deactivate CS5.5 Master Collection. Adobe software is requesting that I deactivate the other activated copy. I am having trouble contacting Adobe. Adobe Virtual Assistant isn't helpful. Can someone help me? Thank you,Tulane91

adobe abused me with acrobate 2020 key. I bought the product for almost $500 and now I have lost my VMs and it refuses to run on another VM and Adobe say they are sorryI need a solution for acrobat to run on a new VM