Lightroom ecosystem (Cloud-based)

I'm using Lightroom cloud-native (Mac App Store version 9.2). Across my ~43,000 photo library, random photos are displaying incorrect metadata like the wrong camera/lens combination, incorrect dates, and incorrect edits within Lightroom itself — but exported originals show the correct EXIF dates and camera information.

I have a number of images selected, some have AI edits. I click export, and select custom export. I get a message about  "AI Update Required" , so I select the box to update and export, then nothing happens.I’m using Lightroom, but the images are local, not in cloud.

Sometimes the Rest button on the mask section is not clickable; I don’t know what triggers it, closing and opening the program again fixes it.

It’s been happening for a while now. Typing the 1 thru 5 numbers on the keyboard to rate photos doesn’t work. Restarting LR CC works. It’s frustrating because I just went thru 300 photos and the ratings didn’t stick so I had to start all over again. It has happpened before and it’s random. Like I said, restarting LR works again… ☹️

im trying to load  my presets to lightroom web its been doing this for a hour now

I’ve made 54 profiles (not presets) in Camera Raw that I want to import into Lightroom (not classic).Whenever I try, the loading bar appears, the message confirming“54 profiles imported” shows for a second, then nothing. No profiles. Ive done this many many times by now, it never works.Ive checked that they arent hidden.Ive made sure to have a file from the same camera selected while looking for the profiles.Ive restarted LR many times.Ive restarted my PC many times.Ive reinstalled LR.Ive reinstalled Adobe Creative Cloud.Ive let it sit for a long time to see if that helps.Nothing I do seem to make the profiles appear.Here is a short video that shows what happens and the lack of profiles afterwards. YES I know its me filming the screen. I don’t have xbox game bar installed and I could not find it. All I needed was to show what happens anyway, so please excuse the phone video: In the video you dont see it, but im double clicking on a zip file that contains all the profiles. I made it by

Hi, I've Lightroom on my iPhone set to auto-import from my camera roll. This works well. I've purchased addidional Adobe Cloud storage so I have a copy of all my photos in iCloud Photos and also in Lightroom via Adobe Cloud. It's great to be able to access the same photo on Lightroom on my phone, iPad, and Mac, via the cloud. No problems with that and it's working very well. Except... when I get a new iPhone (typically every year, because I like new toys) the Lightroom app on the iPhone decides to auto-import EVERY photo from iCloud Photos again. It doesn't actually import them to be clear; it tries to, which means it downloads it from iCloud, works out it's already in Lightroom, and moves on to the next one. But with 60,000 photos in iCloud (and growing!) this process takes a very long time. And requires the iPhone to be left plugged in, with the screen on, for a very long time.   I gave up with my iPhone 16 Pro last September, and this issue means I'm using Lightroom l

I don’t have a question but since for some reason “Feedback” brings me to a troubleshooting page, I think you have some things confused. So, some feedback I have is that I miss the Loupe mode that Lightroom “Classic’ had where I could see image settings on my phone. Having to pull up a separate pane to see this sucks. Maybe I’m the only one that thinks this, but I’m trying to provide some feedback. Just another feature that got removed from the best version of Lightroom before Cloud BS took over. 

Bonjour lorsque je fais des réglages sur une photo puis que j’utilise l’outil crop, tous les réglages sont remis à zéro. Quelqu’un a le même problème ? Merci d’avance pour votre aide. Bonne journée. Version iPad 

System : CPU: Intel Core i9-14900K GPU: NVIDIA GeForce RTX 5070 RAM: 64GB DDR5 (2x32GB) Motherboard: Gigabyte Z790 AORUS PRO X WIFI 7 (BIOS Date: May 27, 2025) OS: Windows 11 My system experienced repeated hard freezes (requiring a physical forced reboot) exclusively when using Adobe Lightroom. The crashes occurred regardless of whether GPU acceleration was enabled or disabled, whether studio or game drivers were used, with RAM XMP enabled or not, etc…The true cause was identified via the Windows Event Viewer. Immediately preceding the critical system shutdown (Event ID 41: Kernel-Power), Windows logged the following driver failure:The driver \Driver\WUDFd failed to load, Device : Root\Display\0000 Status:: 0xC0000365This lead me to believe this was an issue arising from Lightroom interacting with display drivers and, indeed, after deleting the parsec (Remote Desktop app) virtual display driver the issue completely disappeared.

I have an old iPad that does not go higher than ios17, I would like to download lightroom mobile but I get a message that I need ios18 or higher to do that. Is there a way to install an order version of Lightroom?

I am using Lightroom Classic 15.3 and Lightroom (Cloud-based) 9.I regularly take high-resolution landscape images (Sony a6300, ARW format) and merge them into panoramas. When I try to merge many RAW images (around 80), I occasionally get the error: "Unable to merge".If I then select other adjacent images from the same photo set, the merge may succeed or fail. I'm not sure what causes the failure or what the requirements are for a successful merge.I would be happy to provide sample RAW files to help reproduce the issue.My setup:Windows 10NVIDIA RTX 409096 GB RAM  

I switched catalogs last year and have been unable to use the cloud portion of Lightroom. I haven’t sync’d my catalog because there are a lot of photos I don’t have access to any more that are sync’d currently. I found out about Adobe Lightroom Downloader and was able to see the process and get it started. Well it turns out…“Your Lightroom account contains 811,487 photos, 1 videos, 0 deleted photos, and 0 deleted videos totaling 21.0 TB. Choose a download destination that has enough free space to hold these files.” I’ve seen people complain about 870GB download speeds… Is there a best practice to this? Any tips and info would be super helpful for a download of this size.

When I go to move a slider like contrast for example, I typically click and hold somewhere on that slider that doesn’t cover the circle so I can see where it’s moving, but when I let go now the value jumps usually by around 5. So I click and drag with my finger starting on the line (not the circle), I drag my finger to let’s say +6 contrast, and when I let go it jumps to +11. Doesn’t happen when I click and hold right on the circle but is just a little annoying that how it used to be.

라이트룸 9.3 프리셋 적용시간이 심각하게 오래 걸립니다.9.2로 롤백시에 마우스만 가져다 대도 바로바로 적용이 되는 프리셋들이,9.3에서는 1분이상 걸리는거 같습니다.이는 심각한 문제입니다.A7M5의 HQ RAW 파일로 작업하기 위해서는 9.3이 필요한데, 작업이 불가능한 수준입니다.맥북(m1/m1pro/m1max/세콰이아 15.7.2)에서 동일증상 확인. Applying presets in Lightroom 9.3 takes an alarmingly long time.Presets that applied instantly just by hovering the mouse when rolling back to 9.2,seem to take over a minute in 9.3.This is a serious problem.I need 9.3 to work with the A7M5's HQ RAW files, but the current speed makes working impossible.The same issue has been confirmed on MacBooks (m1/m1pro/m1max/Sequoia 15.7.2).

Hello, I have started having error messages when using Lightroom and Acrobat. “Error 10000, unable to connect to the server” type message, when my connection is on and other apps to operate (InDesign, Illustrator, Bridge). I am using a Mac running on Sequoia 15.7.5.I am (trying) to use Lightroom 15.3Thanks you for your help solving this problem which is really blocking me professionally.

Why does images I exported from Lightroom Mobile becomes less vibrant than the edited photos on the app? Do I have to change some settings?  

I have a pixel 7 on android 16. When enabling HDR in lightroom I get HDR unavailable. My device is a supported device.

Lightroom sidan blinkar när jag redigerar och även när jag inte gör något. Det ser lite ut som om sidan ska krascha men den blinkar bara.

The app crashes.

Hello. I am having error 10000 in Adobe Lightroom. It started about 1 month ago. Basically, there is a message saying that it is not possible to check my subscription. There are two options:- Exit Lightroom- Try again. But if I try again, there is another message asking me to logoff. Important to mention that I am connected to other Adobe Applications, such as Creative Cloud and Premiere Pro.  Basically, if I logoff and login again, it is solved for a couple of days. Then, a few days later, problem happens again. I already reinstalled Lightroom.  Attached you can check messages (sorry, it is in Portuguese).  Version installed is 8.4, and I am using Windows 11. Thank you.

I must be missing something obvious. In my Lightroom CC Classic workflow, I frequently create a virtual copy of an image and then make adjustments on the virtual copy. This leaves the original alone and unedited. I've gotten used to that workflow - but now I can't find a way to do the same thing in Lightroom CC. I don't find either a duplicate or a virtual copy menu item - what am I missing?Thanks,Scott

After using the remove tool with generative AI selected a bright phantom image appears rendering the tool useless. Photo as attached as an example.

Je n’arrive pas à avoir accès aux fonctionnalités premium dans la version mobile de Lightroom alors que j’ai un abonnement creative cloud. 

Hello,I've just upgraded from an old lightroom version (6.0 back before CC).I'm happy to see that face recognition has been added, but it feels like it's a minimal version and lacking many obvious features :- force face detection on pictures that haven't been analysed : the pictures that I've migrated from lightroom 6.0 haven't been analysed by this version of lightroom. So all the album that I hadn't sorted by people yet are now doomed to stay that way. It seems to also be a problem for pictures I add from the mobile app and then sync with desktop- manually identify people in pictures : the software obviously fails to identify a human face in pictures sometimes. In Lightroom 6.0 you could draw a square and tell it there was a person to identify there. Could we do this in Lightroom desktop ?- identifying and naming people in the mobile app or web app as well. It's a rather fastidious process to validate all the faces that have been found in pictures, it would be great to be able to do