Questions

I'm getting billed however I can't get the option to unsubscribe because I never made use of this service 

I have been using the Pencil alot these days usually for editting and marking. However I have started encountering this bug where I scroll or zoom. My markings move from where it supposed to be. And not just some of them, All of them move and exactly in the same manner. For eg if it moves upwards, All of the markings move upwards. One work around of it is to keep switching between the writing mode to the scroll everytike I write something. But sometimes this doesn't work as We'll , this method also moves the all of the markings.I have tried replicating the issue but it happens randomly.

I cannot download documents from my adobe cloud storage on Android. I always get the error "Waiting for network connection" even when I am connected to the Internet. Already reinstalled the app.

I have created a fillable PDF form that has a button for images to be uploaded.  It works great on a laptop but does not seem to be working on an iPad.  Is there a version of an IOS app that allows for users to upload an image into a fillable form?  

I keep getting this message when I try to covert a PDF or use AI features . I purchased the premium membership. 

Few days ago almost all files which was uploaded in my Adobe account through Adobe reader and adobe scane is now missing all  folder is  empty 🥲 This happened when id updating Adobe scan through Google play but it not updating  its only show installing  tha I cancel that  and re update after that my all files are missing.   Help me regarding this because there is no backup of that files .

Since 5/1/2023 every time I try to save a pdf to iCloud I receive a message that I cannot save to iCloud and a duplicate file is saved with (recovered) at the end of the name.  What is that?  Im on an ipad on acrobat version 23.04.01

Assinei a IA para Adobe, mas a mesma não é liberada no app. Fica solicitando compra novamente. Mesmo clicando para comprar novamente aparece que a compra já foi feita. 

How do I cancel my free trail i keep watching videos on how to do so but I do not have the option to.manage subscriptionsand I did not go thru a 3rd party app to subscribe to it I dont want to be charged for something I keep trying to cancel  

I'm interested in getting in on  Adobe's Acrobat iOS Beta TestFlight Program. Can someone from Adobe Labs kindly send me a TestFlight invitation or redemption code? I'm a fully subscribed and paying customer of Adobe Acrobat Pro (amongst other Adobe apps). 

Gostaria de solicitar o reembolso, se possível. Não estou utilizando o programa e cancelei a assinatura no mesmo dia do vencimento do período grátis. 

My mail is [P.I removed by moderator] lost please change my mail address this mail account  My new mail address is [P.I removed by moderator]

I use pdf reader on my iPad to fill out forms. Often, the text I enter does not save. I click "Done", get no error message, re-open the document, and some or all of what I entered is no longer there. It's absolutely maddening. I've updated the app, google searched solutions and I can't find a fix.

I used to read novel with long name probably, but when I started using Adobe I noticed that the names of pdfs are not wrapped. Please I don't know how to preview pdfs with long names on Adobe and please also if it needs to be updated to wrap long names or maybe viewing names in preview would also not be bad.Thanks in advance, you guys are the best

Hello, my subscription is not visible in Google Play Store, so I cannot cancel it. I need help canceling my subscription.

Pdf reader doesn't work

I purchased my premium suscription from the Adobe Acrobat app. My suscription doesn't appear on Google Play and only appear on the Adobe Acrobat app. I tried cancelling but I cant cause it states that i dont have a suscription in google play. How can I cancel it? I keep contacting virtual help but they told me to contact google play. However BOTH could not help me cancel it! I just want to cancel my trial and not get billed!   

J'aimerais que mon abonnement commence immédiatement comment faire ?

So the book that I am producing is an adult coloring book I drew all of the coloring book pages by hand then I vectorized them in Adobe illustrator and then I turned them into PDFs so now I need to upload my book to KP, but I don't know how to format all these PDFs Plus do my title page my copyright page, etc. to get it all uploaded for Kdp so I'm having a really hard time finding this online ... I don't need to edit my PDFs. They're already done so anybody that can assist me in how to format this that would be terrific. The only step that I've done so far as I pulled all of my PDFs into a file in Adobe acrobat standard. I'm not sure if my topic is correct.

Dear Adobe Support Team, I am experiencing an issue with the AI Assistant button in Adobe Acrobat on my iPad (10th Gen). Despite disabling the feature from the Preferences menu, the AI button continues to appear and hovers over the document, obstructing the content. Additionally, when switching to full-screen mode, the AI Assistant button remains on top of the document, making it difficult to read or annotate properly. This issue persists even after restarting the app, making it quite frustrating to work with. I would appreciate any guidance on how to permanently remove or hide the AI Assistant button. Is this a known issue, and are there any planned fixes for this? Looking forward to your response. Best regards,Bhaskar

Please help me completely disable the Generative Summary banner in Acrobat on my iPad. I use Acrobat for lyrics/chord charts and this feature is just an obstacle! Thank you, Steve

I've finally reached my limit and am now asking for any help for the following issue. If my memory is correct, this issue was a problem before, but I do not know how I solved it. I have a report that I fill out for work, it's an editable document with text fields highlighted in blue. If there is text in the fields from a previous day, it remains visible when I delete it or type over it. It's not until I close the keyboard and deselect the text field that it "updates" what I've just written. I have attached screenshots of the issue. It happens inside any selectable field if text is present. 

Porque será que en el Acrobat PDF se me ve en la letra mezclada y borrosa

Je n arrive plus à télécharger certains fichiers donc on me dit de faire réparation de l' installation mais je ne sais pas comment faire merci pour vos réponses 

Hello Adobe Community,Since a couple of weeks I cannot get rid of the tab on the upper part of every page of my Adobe pages, saying "Résumé génératif". In French, my user language.In the setup section I have selected to not use AI. I have restarted my Ipad several times. I am using Adobe to read music scores. This "service" is completely unnesserary and not asked for. It also distracts my eyes and it seems impossible to remove.Any solutions that could work?ThanksDaniel