Questions

Hi, Is there a way to allow the signatory to sign and return one document where there are several options, and not all documents require a signature.For example, sending 3 separate documents for different product options, but as only one product can be selected, requiring only one document to be signed (with a signature field on each document for the signatory to make a choice of which one they wish to sign.)Thanks.

Using the Adobe Sign API how to make all the recipients receive the document at the same time and can sign in any order ?

Adobe Sign is not functioning - I am receiving this error when I try to send something through.  Any ideas when this will be resolved? 

I have created an Agreement and added an Approver and Certified Recipient as myself, After this I got the email notification, clicked on the link to open the agreement and it is opening directly even without Signing in. Is there any setting that should be enabled to not open the agreement without signing in. Appreciate your help.Thank you!

At one time you could but it seems no longer.  I have Acrobat DC Standard and it is forcing some of my users to download the PDF file when it has not did so in the past.   

HI! Issue: I would like to create in exception from the beginning of the workflow. If the submitter/form filler is not "user1" account ----> an additional approver is added to the receipents routing workflow. If "user1"is form filler/submitter ---> receipents routing stays the same. Is this possible?

When i am sending a document to be E-signed, one of the email addresses appears with a name. The name is not the right person and i don't know how to change/edit this? 

I have created an interaktiv PDF form with check boxes and calculation fields in adobe acrobat DC Pro. When the PDF is signed and send with adobe sign, all checkboxes that were checked are no longer checked. The check boxes appear correctly checked in adobe sign until the document is signed and uploaded. All other textfields / calculationfields already appear correctly, it's just the check boxes that remain falsely unchecked. I noticed that in the settings for appearance of the checkboxes in acrobat, the font is "adobe pi" (standard, can't be changed from what I understand) … the font list for a check boxes generated directly within the adobe sign app itself, doesn't include "adobe pi" … could that be part of the problem? What can I do to have checked boxes remaining checked after the PDF form has been signed with adobe sign?following is the workflow and its results I'am currently trying to achieve:— having the client fill in any information in the interactive PDF form with its custome

Can anyone help with a method of enabling a document to be prefilled and signed first, and then sent to others who can sign using 'Complete in ANY order'?When I try to do this and tick the 'Preview and add signatures' option, all recipients get the document before the prefilling or signature is done!Putting my email address first, or using  'Add Me' only seems to work if the 'Complete In Order' option is selected.My thanks in anticipation of guidance.

I've seen this posted a few different ways. And the work-around mentioned under 'Separate documents renamed on signature' no longer exists, as far as I can tell. Are there any plans to address this issue in one of any upcoming releases? The issue is when a set of docs is sent out for signing like this:   …they come back with their original file names changed to ‘[name of the 1st document](part n).PDF’:   This is not good.  We need the docs to retain their original names! I'm sure this is a showstopper for many enterprises. Is there any way around this that I'm just missing? Please advise.

Client wants to send a completed signed document to an email address who was not an approver or signer.  However they don't want that email to be included as a CC as they will see the email along the signature process. --There is the option for "Limited Document Visibility."  This seems to be more around limiting the files a user can see during the process.  --There is a External archive option, but thats not really the use case either.Use Case: Employee And Manager have review. Review goes out for signature by employee and manager. Upon completion of signatures, a copy of the signed review should be emailed to the manager's manager.  

receipeint is still receiving reminders on document signed or document cancelled.  How do you cancel the reminder

Hi,We have an enterprise account and a previous user our organization shared with us document templates that we would like to no longer appear in our list of templates.  The user has been deactivated but the documents they created still appear, unless we filter them out of course.  We would like a permanent solution to avoid having her documents clutter our list by default, thanks!

Am I blind? I don't find my "Adobe Sign" dashboard / homepage.https://acrobat.adobe.com/de/de/sign.htmlIf I google for "adobe sign login", I get this page:https://acrobat.adobe.com/de/de/sign.htmlhttps://acrobat.adobe.com/de/de/sign.htmlIt's in German as I am in Germany, but the U.S. site looks similar:https://acrobat.adobe.com/us/en/sign.htmlo.k., I may login into my account on the upper right side, but where is the "Adobe Sign" dashboard?Other pages I don't find.BTW: I don't like the Adobe interface design. It's to cluttered.Best regards from Germany,Rembert

I am working on a project to dynamically populate Adobe sign template  with SharePoint Online list using Microsoft Flow. I have done quite a bit a research myself, I cant find anything, Have you done any similar project and can you share any documentation on how to set that up.Thank You

Is there any way to set as default to automatically put a check in the box before the "Preview and Add Signature Fields"? We never send anything through Adobe Sign that does not require a signature and if we forget to check this, we have to start over.

I have a Adobe DC account to sign documents but i cannot change the primary email.Every time i send a sign request it sends me a message that a copy has been send to a old@email adres (that is not used anymore).I removed my account fully and after a few days i create a new account with the new@email adres.But still i get the message that a copy has been send to my old@email adres. Does anyone now where i can change that email adress?It's the adress that is used to send copy's to, like the primary admin account. 

My case that I am trying to do is sending 25 different documents, separately, to 2 signers via a bulk type upload similar to what you can do with sending the same document to several different people via the bulk upload. Is there anything like this to send multiple documents to the same or even different signers in bulk?  I have some files that have 15-50 different files that need to be sent out to the field and have been doing 1 at a time over and over and over again, which is very time consuming of course.

I am trying to sign document in adobe and everytime I click fill and sign the screen goes black and freezes up

I use the template Update Dynamics Agreement record on agreement state change in Adobe sign but it seems like I still need to open the agreement record and refresh to update the record depending on the recipients action. Any thoughts about this issue?

Hi - I try to log in to Adobe Sign to check the status of my documents. Every time I get the following error: "We have encountered an issue due to possible Adobe Id change. Please contact your IT administrator or Adobe support." Yes, I have changed my ID a couple of years ago (after the security breach), but somehow the system doesn't recognize the "new" ID... (already checked the old ID which results in a "user unknown" message. Can anyone help to resolve this issue? Thanks. Oliver

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I'm getting an error message when attempting to use adobe fill and sign . When trying to add text to a given area on a PDF. It's ssaying " The operation failed because adobe Acrobat encountered an unknown error."

I have created a PDF and got signings from the wanted 6 persons and the doc is now complete. Now I want to forward that fully signed document to 2 other individuals for their signings. Can I do that?Thx.  

I have spent hours trying to troubleshoot this issue and I cannot believe that I am the only one having this issue. I have a form that my office used for years by printing and having staff sign. I added one of each Text, Date, and Digital Signature fields so that we could start having staff sign the form electronically since we are all teleworking. No matter what we do some staff inevitably use the Fill & Sign option instead of the digital signature field. Is there no setting to prevent this?