Questions

I would appreciate feedback on the attached photos as they were not accepted, so that I can enhance my future uploads

Hello everyone! Please help me figure this out. I created an image in Illustrator. Everything was fine for a year. Then I received the message "Reason for rejection: Intellectual property infringement." How should I respond if it's my own work? Thank you.

I bought some pictures on Fotolia in 2014 or 2015. Now the author is asking to me royalties. I can't access to my Fotolia account to download evidences of my purchase. Can you help me?

I was being charged for 62€ Adobe Stock that i never applied for. Can i get refund?

This photo was recently denied for similar content in Adobe stock. Can anyone provide any insight as to what I can change to get shots like these approved in the future? 

I need to edit tiile and tags on two photos submited but not yet approved. I can’t find any edit or delete button, can’t even open the photo.

Hello everyone,I wanted to ask if anyone else has experienced this situation on Adobe Stock Contributor.I recently updated my W-8BEN tax information, and the form status now shows as “Validated” until December 31, 2029. However, shortly after updating it, my downloads and earnings suddenly dropped to zero.My account otherwise seems normal: Portfolio is publicly visible Files are searchable No warning or suspension emails No account restriction messages I’m trying to understand whether this is just a temporary sales fluctuation/search ranking issue, or if tax updates can sometimes trigger temporary review or delayed reporting.Has anyone experienced something similar after updating tax information? If so, how long did it take for downloads to return to normal?Thank you.

I wanted to update and edit the keywords on many photo I have.  However you guys make us edit or add one buy one on the edit keyword window instead of letting us enter or paste a large amount of of keywords at once.  This makes the job very long and difficult.

Dear Adobe Stock Contributor Support Team,I am writing to report a recent issue with my payment.According to my contributor account, the payment status has changed to "Payment Completed." However, I have not received the funds in my PayPal account, nor have I received any email notification regarding the transaction.Previously, the payment process typically went through the "Pending" → "Awaiting Payment" → "Payment Completed" stages. In this case, the status changed immediately, and the funds have not yet been reflected in my PayPal balance.Here are my details:Payout Date (as stated): April 18, 2026. The royalties have not yet been credited to my PayPal account.I would greatly appreciate it if you could check the status of this payment and let me know if there are any issues or delays.Thank you for your help.Regards,Diki Fajar Fadilah

This photo was recently denied for quality issues despite it being one of my sharpest and most detailed submissions (had to reduce size for this post, the original size is 16.1mb). Can anyone provide any insight as to what I can change to get shots like these approved in the future?

There are many videos of the Rialto Bridge in Venice online,  yet my video files keep getting rejected as intellectual property refusal. There used to be a list id which "Landmarks" are accepatable or not . I cannot find this anymore ????

It is our first time using Skrill. What about adobe helping me roll-back my balance in Skrill, back into our accounts? because they restrict us before withdraw to our local-bank account of Indonesia.It got balance after withdrawal from adobe contributor earnings.My email account on contributor.stock.adobe,com is Skrill account we use to withdrawal is  Need your help, and will wait from finance customer services of Adobe. Thank you.

Hello, my account was recently banned. I would like to know if creating a new account on the same WiFi and device could cause any issues with Adobe Stock.Explain your answer with yes or no 

I’m seeing that many creators’ accounts are being blocked due to “suspicious activity.” Isn’t this an issue on Adobe’s side? Creators simply upload their work and hope for more sales.I have over 10,000 files, and once, when one person downloaded many of my videos, my account was blocked. I appealed, and they restored it. Now, I’ve sold four videos worth over $100, and after 10 days, I still haven’t been paid. I’m worried they might use the same excuse again to block my account.If Adobe continues with this policy for contributors, they will lose more and more creators. There are many other platforms where we can sell our work, so they may end up losing more money than us we can simply move elsewhere.Adobe management really needs to change this policy of immediately blocking creator accounts whenever something unusual happens. I have over 50,000 video clips on another platform and earn over $20,000 every month. Imagine if that were on Adobe they might block me every time because of high

Hello Adobe Contributor Support,I recently received a notification that my account has been suspended. I would like to respectfully request a review of my account.I always try to follow Adobe Stock Contributor guidelines and did not intentionally violate any policies. If there were any mistakes or misunderstandings, I sincerely apologize.I am fully committed to complying with all Adobe Stock rules, including content quality, intellectual property, and submission guidelines. I am also willing to remove or correct any content that may have caused issues.Please kindly review my account again. I would greatly appreciate another opportunity to continue contributing.Thank you for your time and consideration.Best regards,[Rosih rosidah]

foto scartata: mi sono state scartate foto con motivazione "problemi di qualità" genericamente, senza specificare oltre. come posso capire nello specifico cosa non va? Grazie

Hello,My Adobe Stock contributor account was deactivated on May 23, 2025 due to AI-generated content, and I submitted an appeal on the same day.Since then, I have sent multiple follow-up requests, including on February 1, 2026 and March 1, 2026, and I also submitted a new support ticket recently. However, I still have not received any response.It has been a very long time without any update regarding my appeal.Could a moderator or Adobe staff please advise me on how to proceed or help escalate my case?I also had a remaining balance in my contributor account and would appreciate clarification on whether it is eligible for payout.Thank you.

Adobe Stockに提出した複数のイラストが「アドビの品質基準を満たしていない」と言う理由で立て続けに却下されました。解像度やファイル形式や品質は、以前採用された作品たちとほとんど変わらないと思います。却下された理由を知りたいです。  

Hello, I found out that my account was blocked this morning. However, I have no idea why it was blocked. All of my prepared content has separate working files. I can share these with you. Also, I requested a payment on April 23rd. This payment had been pending until yesterday. Could this be related to the blocking of my account? I would appreciate it if you could provide some information. Note: Since I cannot log into my account, I wasn't able to send my ID, unfortunately.

First time asking for feedback.  I have read the suggested posts regarding common “Quality Issues.”  I reduced the size of the photo to 75% to make it fit the upload limit, but original was 5184x3456 (14.8MB).  I realize I should have cropped out the leaning sign post on the left.  Any other feedback on why it got rejected for Quality Issues?  Thanks much.

Hello everyone,I am seeking guidance regarding my Adobe Stock contributor account, which was recently deactivated due to suspected unusual activity.I have already contacted Adobe Contributor Support and submitted two requests: Case ID: 00486702 Case ID: 00506551 It has now been over a week, and I have not yet received any update regarding my account status.All my uploaded content consists of original vector designs, and there was no intention to violate any guidelines. I believe my recent increase in upload activity may have unintentionally triggered the system.I would greatly appreciate any advice from the community or if someone from the Adobe team could kindly review my case.Thank you for your time and support.

This is the first picture I ever submitted to Adobe Stock and it got rejected due to “Quality Issues”. Can someone help me figure out what exactly is wrong with it? I made sure not to have too much noise in it (it isn’t even low light), not to go too crazy with the color sliders, etc. I made very slight adjustments to it in Lightroom. Still, it got rejected. Why is that? Thank you in advance. 

Dear Adobe Stock Team,I would like to kindly request your assistance regarding my contributor account, which has been deactivated for over one month.I have already submitted an appeal form and contacted support multiple times, but unfortunately, I have not received any response or clarification about the reason for the deactivation.I am a contributor who mainly uploads original works (such as patterns and design assets), and I always aim to comply with Adobe Stock guidelines. If there has been any unintentional mistake (such as metadata, similarity, or policy misunderstanding), I am fully willing to review and correct my submissions accordingly.At this moment, I am not sure what caused the issue, and I would sincerely appreciate it if you could provide more details or kindly arrange a manual review of my account.Thank you very much for your time and support. I look forward to your response.Best regards,[Personal information removed by moderator.]

I have recently downloaded several files that claim to be vector and either aren’t, or are clearly generated with image trace, which makes them unusable to me. I am also unable to tell the poor quality of the vector art from the image preview. How do I report these? I found one answer toReport in Stock Community Forum: Post the file numbers in the Adobe Stock Community forum, where staff and volunteers review complaints.This does not seem like a helpful idea or place for solutions to happen.

Hallo,ich hab in den letzten Tagen von Adobe meine erste Mission bekommen. Dachte kann man ja mal machen, vllt. bekommt man dann ja weitere.Die Aufgabe hieß wie folgt:“Use AI tools to generate an image of a scene, then remove one object using AI editing tools. Both images in the pair are AI-generated - no real photos. When flipping between the two images, the only visible difference should be the removed object. Everything else - lighting, colors, background, all other objects - must remain the same.Assets for this Mission do not require releases, metadata or post-processing.Volume: Upload 10 to 10 assets per submission. Up to 1 submissions | Used: 1” Jetzt habe ich ja 5 Szenen a 2 Bilder hochgeladen (siehe Beispiel) und als ich heute reinschaute steht dort “Abgelehnt” aufgrund “Technischer Qualität”. Ich weiß nicht was ich hätte anders machen sollen… Danke im Vorraus!