Questions

Hi,I have a Fotolia account that I transfered over to Adobe years ago, keep getting notices about image sales from time to time and can't access my account.  My username is Devolution.  It is tied to my personal email address which I used here to log in but there is no content in my account, and I can't find a way to speak to Adobe about resolving this issue.  I have content online, you can see it and I get sales notices to my email but can't use my username to login, reset passwords, or see this account.  How do I get someone from Adobe to help me with this?Garth

Hi everyone,I recently submitted a vector illustration titled “Happy New Year Reach New Heights Business Vision Illustration” and it was rejected with the reason “Similar content in our collection.”The message says that my submission resembles content already available on Adobe Stock and that I need to provide more noticeable differentiation in composition, color, expression, or scenario.I understand the guideline about avoiding repetitive or very similar content, but I would really appreciate some specific feedback from experienced contributors on what kind of changes would make a design like this acceptable.Before I redo or delete the file, I would appreciate some guidance from those who have successfully passed similar New Year / business-themed vectors without rejection.Thank you in advance for your help and time!

its a week already over and in review there is no file. Submit file option is gray right now. what problem here? when it will visible. ? need help from @1024427 of this stock.

Brain trust feed back for quality issues. Thanks so much for comments

I am sure some kind person can tell my why this image fails on quality

Not sure of the intellectual property issue. Are swans protected by intellectual property? Honestly, I don't know. (well I heard something about them being royal or something)There are no people, no buildings, nothing except a swan swimming in a river with it's head going under water to get something to eat.A screenshot of part of the video.   CheersNate

There are many videos of the Rialto Bridge in Venice online,  yet my video files keep getting rejected as intellectual property refusal. There used to be a list id which "Landmarks" are accepatable or not . I cannot find this anymore ????

Respected Experts, If multiple contributors use their own computers under the same Internet IP address. If each has a separate contributor account. Each of which has its own and separate information. If they manage them from separate computers. Can their contributor accounts ever be closed for having the same internet IP address? Many people say this. Please help by saying the correct one. Thanks in advance

My photo has a quality issue and was rejected from the stock collection. I don't know how to fix this problemSomeone, please give me some advice  

Hi everyone, I'm new to contributing and recently submitted a few images. However, I noticed today that they were rejected, and I’m not entirely sure why. All the images I submitted are AI-generated, and I made sure to label them accordingly during the upload process. Could someone please help me understand the reason for the rejection? I’ve attached a couple of samples for reference. Any guidance would be greatly appreciated. Best regards,Jkin

Hello Community, does anyone know why the Load csv button fails to load the csv file? The csv file is fine, with all the field properly fullfiled. Thnk you for your support

This Halloween, we invite you to explore the eerie, the whimsical, and the mysterious, but without the usual pumpkin clichés. Let your imagination wander through foggy forests, moonlit rooftops, and curious corners where shadows dance and stories unfold. Whether you're channeling vintage masquerades or crafting surreal haunted dreamscapes, this is your chance to celebrate the season with style and subtle spookiness.     Here are a few ideas to get you started:• Stylized portraits with retro costumes in atmospheric, twilight settings• Illustrations of friendly or mysterious monsters: think quirky, not terrifying• Dreamlike scenes with floating lanterns, enchanted objects, or secret passageways• Use color palettes like deep indigos, smoky grays, and candlelight golds     Creative Challenge Rules:• Publish your images on the Creative Challenge in the Discord server.• No pumpkins allowed—get creative with other symbols of the season• Keep it PG: no extreme gore or d

For the past three to four days, my sales have decreased, but my position is stable. The ranking this week is almost the same as last week, but downloads are much lower — around twenty this week compared to about eighty at the same time last week. Is everyone’s sales down, or is it just me?

Hello,I have an Adobe Stock account, and until recently, I used to find Adobe Stock files easily by doing reverse image searches on sites like TinEye or Google Lens.For example, whenever I saw an image on other stock websites like Shutterstock or iStock, I could search the same image via these tools and find its match on Adobe Stock.However, starting two days ago, Adobe Stock seems to have completely disappeared from all major reverse image search engines. Even if I take an image from Adobe Stock itself and search it on TinEye or Google Lens, it doesn’t appear in the results at all.Unfortunately, the built-in Similar Search feature on Adobe Stock also doesn’t return the exact same image. it only shows related ones. Even typing the exact file title often doesn’t bring up the image, even though it clearly exists on Adobe Stock.This situation is creating a serious issue for me as a customer because I can no longer find and purchase the specific files I need from Adobe Stock. It may also r

Hi,May i know any rules for this so-called "similar contents" ?I do not post same design (illustration), but i keeps getting this "similar contents" rejection.I tried to search on Adobe Stock and could not find any design similar. Anyone can give me hint on how to get away with this rejection ?Adobe should at least give a sample link or what for this rejection.These few months, 100% of the rejection are all because of this reason, i find that it's wasting my time to even upload in this platform.... Let say i draw an illustration of horse gallopping.Does that means that i cant even draw this if there is already an illustration of horse gallopping ??The style, the drawing, the design are totally different.  Thank you.  

After my Adobe Stock account got deactivated I filed an appeal with the copyright team but the copyright team could not do anything. The mail was forwarded to the relationship team but I did not get any reply from the relationship team. I mailed twice and they are not responding. Please give me proper advice.

Hello everyone,I have a complaint regarding a payment request I made. I submitted a payout request to my Payoneer account on October 13, 2025 but I haven't received it yet. Previously, I received it on the seventh day after the request. Could anyone please tell me if this is a problem? If not, how long should I wait?Thank you.

I posted this in The Lounge, and I'm cross posting here b/c I know many Stock Contributors use Canva to create content.  https://community.adobe.com/t5/the-lounge-discussions/watch-out-for-canva-amp-copyright-issues/m-p/15557359   I can't emphasize this enough. Read all TERMS of agreements carefully. If you don't understand them, consult a legal expert for advice. Ignorance is no excuse for violating copyright laws.  

Could I have some feedback on these images?Thank you in advance

Hello Adobe Stock Team and Community,I’m reaching out for clarification and support regarding my contributor account, which was recently blocked for violating Generative AI content requirements. I believe this happened due to a misunderstanding, so I’d like to explain the situation clearly.About a week ago, I submitted a UI animation titled “Generating Button” — it was a short loading/progress animation designed entirely in Adobe After Effects, created from scratch using shape layers and keyframes. The concept was inspired by the loading buttons that appear in many AI image-generation tools, which is why I included the keywords “AI” and “Artificial Intelligence” in the title and tags.Initially, the video was rejected with the note that it was “AI generated.” To clarify the context, I resubmitted the same animation but properly labeled it as AI-generated, assuming that might have been the issue — and it was accepted afterward. However, a few days later, my account was suddenly suspended

I've just noticed highly suspicious download activity on my contributor account that appears to be automated bot activity .how to contact support team ? 

Hallo, manchmal passiert es dass Bilder in der Prüfung "hängenbleiben". Ich habe 7 Bilder die seit 7 Monaten weder akzeptiert noch abgelehnt wurden. 1 Bild vor 5 Monaten hochgeladen und 1 Bild vor 3 Monaten. Ich habe schon probiert diese Bilder nochmal einzureichen und sie werden trotzdem nicht geprüft. Andere die ich zur selben Zeit hochgeladen habe, allerdings schon. Jetzt aktuell 3 Vektordateien, 2 davon schon akzeptiert (selbes Thema Tiere), das dritte wieder nicht. Woran liegt das und wie soll ich mit den 7 Monaten alten Fotos umgehen? 

My total downloads are 11 and total earnings are 11.87. But in the past few days, I’ve noticed that the downloads and earnings are decreasing. What could be the reason for this?

I have made a design of a star with glowing golden lines I uploaded as a PNG file, but the reviewer rejected it. They say that my asset is generated by AI, but I have made it in CorelDRAW., What should I do if this problem causes issues in future uploads? Please help.