Questions

I know this is not the support channel but I want to broadcast in public.Somewhere in the last couple of months, Adobe added some new tech to try to catch people violating the license agreement.  As someone with multiple Adobe accounts who pays a lot of money, I respect and agree with enforcing licensing.  But your new tech is broken!As an individual, I am allowed to be logged into CC on 2 computers.  I have a primary Mac and a secondary MacBook.  For example, I am using Lightroom Classic on my main Mac and Lightroom or Photoshop on my secondary Mac on a regular basis.  Well, on a painfully regular basis, I am getting hit with these new “are others using your account?” nag messages.  Then, after about 10 days, I am forced to change my password and then I have to re-login on every device (including my mobile devices).Again, I appreciate the need, but your implementation is broken.  I have called support and reported this.  They concur that what I am doing (same person logged into CC on

I did not see a Creative Cloud app forum so I will post this here.For the last few weeks when I start the Creative Cloud app it has a message at the bottom that says there is a new version available and it has an Update button.  I have seen these in the past over the years and I would click it to update.  It then has a popup asking for my Creative Cloud app password and then it updates.For the last few weeks though I cannot update because it will not accept my Creative Cloud app password.  I know the password is correct and today I used it to log into my account on the Adobe website.  Any ideas?  

Hi everyoneThis error on my behance profile:Your ability to send messages has been disabledI was in the middle of talking to a client about project And the support doesn't answer meDoes anyone have a similar experience?

Which Program Files folder is the CC.exe supposed to be? My installs are going to both Program Files folders. I just need to know where the main apps are supposed to be.

For about the last 5-6 months, I have been getting the 10000 error when entering the “Creative Cloud”, “Photoshop” and “Illustrator” programs.I reinstalled the computer (Windows 10) but the problem still persists. I cannot log in in any way.The errors I keep getting;1) The libraries are not synchronized.2) 10000 error codes when I open Photoshop or Illustrator.3) It kicks me out every time I try to log in.

I cannot seem to make Lightroom recognize that I've already paid the yearly sub. I can only use the app on Iphone, doesn’t matter how hard I try but the MacBook doesn’t want to let me use it and suggests me to buy the monthly or yearly subscription again

 Is there a faster way to download all of my documents in the creative cloud at once? I've got over 200+ projects in here I really don't want to manually select 10 and waste time over this.

We use to have a the ability to turn on/off or pause library synchronisation in the past.If a user want to disable or pause synchronisation, how can a user do this today? Mac and Windows. 

Good dayI have an issue with Adobe Portfolio and Behance integration.Portfolio automatically puts my projects on homescree, however it only does so with older projects, like until 2018, since that period it's not showing any of the project, while I have a lot to show.

Hello,I’m have issues with shared CClibraries.I have an adobe account with a full subscription, and I am working with an animator that have an adobe account but not a subscritpion. I created a Library for him to have access ton brand assets and illustration, that’s is working for me but not for him : it’s loading indefinitely.Is there a way to fix this problem ?  

Ich habe im Dezember 2025 über Lizenzpate ein Jahresabo Adobe Illustrator gekauft, Installation der Creative Cloud ging problemlos. Die darin enthaltenen Applikationen konnte ich auch nutzen. Seit einigen Tagen kann ich diese aber nicht mehr öffnen, es erscheint die Meldung Zugriff anfordern. Und in meinem Profil steht plötzlich die Organisation GRN ???Neuinstallation, abmelden, wieder anmelden etc. war bisher erfolglos. Kann mir jemand helfen? 

On the Creative Cloud desktop app, when I go to the Stock & Marketplace section and then to Plugins, I can search for plugins like Motion Bro and others, but instead of an ‘Install’ button I only see ‘Learn More’. When I click on ‘Learn More’, it redirects me to the ‘Manage Plugins’ window, where the only available options are ‘Search all plugins’ or ‘Manage plugins’. There is no option to install or add any plugin at all. I’m on a Mac, using Creative Cloud 2025 and Premiere Pro 2025.Has anyone encountered this issue before or knows how to fix it? Any help would be greatly appreciated. Thanks a lot in advance!

Hi everybody,one of my students (we are on a k12 school plan and each of my students got a gmail school address linked to their adobe account) got this problem when using Adobe Color where he can’t access the LIBRARIES page on adobe color via browser to check the saved color wheels. All he gets is a white background without any room for interaction.I tried to use a different browser, even changing machine (we are on macOS) but on both machines the LIBRARIES page works flawlessly with my account logged in, doesn’t work with his. Other students haven’t got his problem. What could it be? Thanks

A second site on my account is timing out (https://hizineandprint.com/) while the main site (https://shanesakata.com/) is loading properly.    The domain is verified per the dashboard:Custom Domain Name verified–hizineandprint.com–Remove custom domain I have checked with the domain provider (Bluehost) and they say that the DNS has been properly propagated for the hizineandprint site but I get the following error: This site can’t be reachedhizineandprint.com took too long to respond.Try:Checking the connection Checking the proxy and the firewall Running Windows Network DiagnosticsERR_CONNECTION_TIMED_OUTI have checked on my iPhone, iPad and Windows laptop via Chrome browser (I have cleared my cache and CTR+F5) but can’t get the zine site to load.  How can I resolve this issue?  Thanks in advance! Shane

Instead of all CCLibs downloading to my computer - why aren’t they available as selective sync like Google Drive or Dropbox? Libraries are for differerent purposes, different projects, different clients etc - WE DO NOT NEED ALL OF THEM, ALL OF THE TIME, TAKING UP LOCAL HARD DRIVE SPACE!!! What is the point of a cloud service if it always dumps everything on your local drive??  I’ve seen numerous queries on this and they always seem to get shut down by Adobe….

Bonjour, Je suis en train de créer mon portfolio via Adobe Portfolio.Je suis vidéaste ayant deux spécialisations : l’immobilier et l’évènementiel. Je veux créer un onglet pour chacune de ces deux catégories, afin de ne pas mélanger les projets.Pour l’onglet immobilier, je veux un thème général clair : arrière-plan blanc, titres noirs.Pour l’onglet évènementiel je veux l’inverse, donc un thème général sombre : arrière-plan noir, titres blancs.Mon problème est le suivant : le conteneur de navigation, tout en haut, incluant les onglets, le titre du site et la bordure inférieure. Les modifications que j’apporte à ces éléments s’appliquent au site entier, et je n’ai pas l’impression de pouvoir désactiver les modifications globales sur ce conteneur.Voici le message qui s’affiche dans leur panneau de modification :“Avertissement : Vous modifiez les styles globaux de toutes les pages.”  Sur les autres conteneurs (bannière, etc.), je peux choisir d’appliquer les personnalisations uniquement à l

Adobe seems to have too many ways to refer to versions. For example, looking at https://helpx.adobe.com/indesign/kb/pantone-color-books-indesign.htmlabout the Pantone change, I see:"Standardized pre-loaded color libraries, also known as Pantone Color books, have begun to be phased out of Illustrator, InDesign, and Photoshop in software updates released as of August 16, 2022.After the November 2022 release, the only Pantone Color books that will remain are:Pantone + CMYK CoatedPantone + CMYK UncoatedPantone + Metallic Coated"If some of us get Adobe 2022 is that the August 16 release? Or the November 2022 release? In the CC app, there is yet another set of numbers:  e.g. InDesign 17.4.1.  I think that's Adobe 2022, but I don't know if it's the August or November release. I can't seem to find a page, a list, a cross-reference, etc. on the Adobe site that pulls these references all together with release dates so our team can determine when and how we

When i place an image (originally vector art from Adobe Illustrator)  from CC libraries into Powerpoint, the image has a very bad resolution (blurry). Please can this be fixed also? I was so happy that after 2 years the add-in finally was working after an update. ps i am working on an iMac

I am able so see my CC Libraries in my browser, but when I open the CC Desktop app, they won't sync. Therefor, they don't sync in the design applications either. I've uninstalled, reinstalled, ran CC Cleaner, cleared cache, restarted, etc. No luck. I'm running Sequoia 15.4.1 and the latest CC Desktop app version. I have Admin rights and am the owner of multiple libraries, so I'm getting pretty desperate. Any advice that I haven't already tried?

I’ve just finished building a project on behance and when i went to tag a friend as a co-owner i simply cannot find them on the list, i’m using their behance username to search, no emails or adobe ID but still their name doesn’t show up. I can still tag other people i follow and other friends, but this person in specific i cannot.

3 Stunden mit Support und Fernzugriff, am Ende hilft leider nur die Drohung mit Presse und Öffentlichkeit, dann war das Konto in 3 Minuten wieder aktiv.

 Currently I'm on two plans - 1) adobe creative cloud pro ($79.99) and 2) adobe stock - 25 credits ($49.99) a month. I don't need images frequently and want to cancel. When I tried, adobe offered a promo for $29.99 for an adobe cc. That's obviously a create deal but it's being offered through a different "plan". What happens if I take advantage of this offer? Does my other plan automatically join with this one or will I end up with 2 adobe cc pro plans?

What's the secret to lowering your Cloud Storage with Adobe?I have deleted so much & yet it says I have 9.4 GB of storage.All suggestions welcome. Thanks!

La Synchronisation des Bibliothèques CreativeCloud ne se fait pas régulièrement, si je clique sur le bouton Mise à jour, rien ne se passe et l’erreur suivante s’affiche en continu. Idem si je me déconnecte de CreativeCloud et relance cette application.iMac M1, Tahoe 26.3 CC 6.8.1865 version française. Ceci presque chaque jour !

The installed fonts from Adobe Fonts are not syncing properly. The issue is more persistent with variable fonts. I need to restart the computer and log in and out of Creative Cloud to temporarily resolve the problem. Additionally, the circle icon that indicates font loading progress does not advance and remains stuck at “0 fonts loading.”