Questions

Hello,  I am setting up a MacBook Pro. I have a Creative Cloud subscription which includes Adobe Acrobat Pro. Based upon the research that I have done online, I believe that Distiller should be somewhere within the Acrobat Pro app. If anyone knows how I can open Distiller please provide very specific instructions (screen shots would be appreciated). I need to convert a postscript into a pdf. Thanks.

 I posted this question but tried to edit the title which meant I had write the question all over again. I changed to a new computer. Installed Acrobat but and deactivated my old copy I received message that the serial number was already in use and I must deactivate it (which I had already done)So trying again, can someone reactivate my copy of Acrobat please.  Martin Briscoemartin@mbriscoe.me.uk          

Hi Folks,sorry, I posted this concern before but without any results. That’s why I'm trying again since I need Acrobat and diminishes my workflow and, after all, paying for it. This happens for about the last half year.Here is a description again:Acrobat stalls when starting a job - stops completely - clicking on anything makes it gray out -(program not responding) difficulty to even close it (gray window - program not responding - closing?)After a repair, it is responsive/fast for a day / a session ... then same problem againHere is what I did:applied Acrobat cleaner tool, uninstalled also with Revo and removed all traces, reinstalled from online source (as suggested previously), unchecked “Protected Mode” in enhanced security (as some suggested) … works fine for a day, then reoccures.Everything in this system is top notch and works fine, always updated, Intel i9, 32GB Ram, all SSD, GForce RTX 4070 Help Please!!

I am experiencing different behaviour with a standard PDF dropdown field when using Adobe Acrobat Reader on Windows and Android.The dropdown is configured as follows:• Standard PDF choice/dropdown field• Combo option enabled• “Allow user to enter custom text” disabled• No JavaScript• Predefined values arranged alphabetically from “A - Alpha” to “Z - Zulu”Steps to reproduce:1. Open the attached PDF in Adobe Acrobat Reader.2. Open or focus the dropdown list.3. Press the letter R using the keyboard.4. Compare the result on Windows and Android. Results:• Windows laptop:Pressing R selects “R - Romeo” as expected.• Android device:Pressing R does nothing. The user must manually scroll through the dropdown list to find “R - Romeo”.The same PDF and field configuration were used for both tests. The dropdown works correctly on Windows, which suggests that the PDF field itself is configured correctly. Environment:• Android device model: Samsung Galaxy Tab S10 FE 5G• Android version: Version 16• Ac

A few updates ago Acrobat Pro changed the “fonts” dialogue when editing text to a new format. This has rendered it totally useless for my purposes. On my computer (Windows 11), I have installed several fonts I need to use such as the “Audi Type” and “BritishRail” and several others. These were selectable in the past and worked fine. With the “new” useless dialogue these fonts cannot be found anywhere and cannot therefore be used. Why oh why!!! ...and can the simple and effective dialogue way be brought back?? (or enabled by choice via a regkey)??.I have found that if I enable the “Old Acrobat Interface” they come back fine and are usuable. But I have paid for and wish to use the “New Acrobat Interface” what on earth is happening here. Please advise... 

On a work computer windows 10 I was working on a school paper, the only way it would let me print the documents was to if save  PDF files to desktop. There are three that I cannot delete. They all three have a long folder name. When I try to open the file acrobat opens and says path not found or doesnt exist. I have tried to edit the name but no luck. Any help much appreciated.

When I select “Edit PDF” option, the “All Tools” pane disappears.This issue seems persistent.I’ve tried looking at the view/show settings.Running a repair on the installation.Uninstalling and Reinstalling Adobe Acrobat. Can someone please help or provide some suggestions? Thank you, 

I am trying to correct recognized text as part of this scanned PDF. The “correct recognized text” function has indicated a series of dots as grammar, when it is in fact shading done in a diagram image. When I try to clear the field, it won’t let me accept. There is no box saying “not text” This is 26.1

Hi, When I create a PDF document from word, the font Times New Roman is getting changed to Times Roman. Here I use the Acrobat Pro Dc for my conversion of word to PDF.   I found a similar blog Times New Roman in Word documents changes to TimesNewRomanPSMT in PDF documents (Create PDF)  explaining the problem.   Is there any solution to overcome this problem?   Can someone please help?

Can you help in solving such issue ?How to disable access to web account 

Acrobat Reader is my default program for reading PDFs - I don’t need to edit, I just need to be able to read them.When I open a PDF, there is another Window with a thin gradient title bar that only shows “Adobe Acrobat Reader (32-bit)” and I have to click the X to close it three times in a row. Only then can I use Acrobat Reader. It happens every time I open a PDF document. If I want to open another PDF, it works, but the first PDF I open always makes me close this blank window three times. Below is what it looks like - as you can see the window completely covers the document and I have to close 3 times before I can see my document. 

You are not paying any attention to the Arabic language, and this bothers me greatly, because I have been demanding this for several years and there has been no response from you, so please provide the Arabic language package, especially for the OCR function, which is very important to us.

When trying to open a pdf document, the acrobat app won’t open.  I am on MAC OS Ventura 13.0 and tried the clean up tool and uninstall tool, restarted the computer , re-dowloaded the app, and the app simply does not open. Don’t know how to solve this. Need Help ? 

Hi everyone,I am using a licensed standalone version of Adobe Acrobat Pro 2017 (Classic Release - Version 2017.012.30262) installed on my company workstation.Recently, I noticed that the Adobe Acrobat Chrome extension (web extension) is not functioning properly with my installed desktop license. When I try to use features within Google Chrome (such as converting web pages to PDF or editing/combining files), the extension asks me to sign in or claims that a paid subscription (Acrobat Pro DC / Document Cloud) is required.Since I already have a fully licensed Acrobat Pro 2017 desktop application, I expected the Chrome extension to work in integration with my local desktop installation.Could someone clarify the following? Does the current Adobe Acrobat Chrome extension support integration with classic perpetual desktop licenses like Acrobat Pro 2017, or does it exclusively require a subscription-based Document Cloud / Acrobat Pro plan? Is there a specific setting or legacy extension vers

Summary of Issue: Random PDF Print Corruption on Windows 11 with Ricoh CopiersSince upgrading to Windows 11, we’ve encountered intermittent issues when printing PDFs directly to Ricoh copiers. The issue affects at least two users who print large volumes of PDF files daily (approximately 1,000 PDFs per day). Both users print directly to Ricoh copiers using IP-based connections rather than through a print server.EnvironmentCopier Models: Ricoh IM C6000 series and IM C6010 seriesConnection Type: Direct IP printing (no print server)Driver Used: Ricoh PCL 6 Universal Driver, version 4.32Operating System: Windows 11 (24H2 Build 26100.6584)Hardware: Tested on multiple newly imaged and brand-new Windows 11 computersPDF Application: Adobe Acrobat Pro (fully up to date)Printing Method: Users right-click on PDF files in File Explorer and select Print (batch printing)SymptomsWhen printing large batches of PDFs, some files randomly print corrupted.Corruption appears as text, stamps, or images repla

I’m currently unable to download anything from my App Store to my phone. I also don’t have access to a desk top. Is there any other option? 

My computer crashed and had to reboot. When I rebooted, I opened Adobe Acrobat only to get the message that the 'root folder' could not be located. The file I was working on seems to be completely lost. I went to: C:\Users\username\AppData\Roaming\Adobe\Acrobat\DC but the AutoSave folder is empty. Any suggestions where my file might be or am I out of luck? My autosave preference is every 5 minutes. Thank you

Adobe’s garbage early cancellation fees are just that.  Anyone who’s product was worth a spit wouldn’t need to have cancellation fees.  Adobe is unavailable for support and lets the community figure it out.  Their Acrobat Pro product has turned into garbage and constantly crashes when dealing with large files.  I need to cancel because you guys’ Acrobat has been turned into a trainwreck.  I’ll be cancelling my card and you guys can pound sand.  BlueBeam is a much better product in almost every way.

I don’t want creative cloud at all ever.  If I uninstall it, will it adversely affect my Acrobat functionality?

Guten Tag,ich habe seit einiger Zeit ein reproduzierbares Problem mit Adobe Acrobat unter Windows 11.Nach der Nutzung von Acrobat verhindert ein von Acrobat gestarteter Microsoft-Edge-WebView2-Prozess teilweise dauerhaft den Windows-Bildschirmschoner sowie das automatische Abschalten des Monitors.powercfg /requests zeigt in diesem Zustand:DISPLAY:[PROCESS] \Device\HarddiskVolume3\Program Files (x86)\Microsoft\EdgeWebView\Application\153.0.4234.48\msedgewebview2.exeVideo Wake LockIch konnte den verursachenden WebView2-Prozess eindeutig Acrobat zuordnen. Die Prozessparameter enthalten unter anderem:--webview-exe-name=Acrobat.exe--webview-exe-version=26.2.21931.0sowie das Acrobat-spezifische WebView2-Profil:...\Adobe\Acrobat\AVWebview2\DC\EBWebViewDas Problem lässt sich reproduzieren: Sobald der Fehler auftritt, bleibt der Video Wake Lock bestehen. Nach vollständigem Beenden von Acrobat verschwindet die DISPLAY-Anforderung wieder und der Windows-Bildschirmschoner funktioniert.Das Problem

Da Arial als geschlossener Systemfont in MacOS 26.6.2 (25G83) verfügbar ist, kann eine zusätzliche Arial (z. B. über die Fonts der Creative Cloud) nicht installiert werden.Wird das Dokument in der Webversion von Acrobat geöffnet, ist die Fontdarstellung korrekt.Bei der eigenen Suche nach einer Lösung wurde dieses Problem hier häufig berichtet, auch mit anderen Fonts.   In “Dokumenteigenschaften” wird Arial+000016 als Type 1 Schrift aufgelistet, vielleicht ist es das Problem.Bereits erfolglos getestete Lösungsversuche:Creative Cloud App neu gestartet, auch CoreSync beendet Rechner neu gestartet Font-Caches gelöscht mit sudo-Befehl Validierung der Schrift im Fontbook Suche von versteckt liegenden Arial-Fonts mit der App “Find my file” Acrobat deinstalliert, mit CC Cleaner bereinigt, neu installiert neuer Benutzer im MacOS angelegt clean install des gesamten Systems und Neuinstallation von Acrobat 2 remote sessions mit dem technischen Support von Adobe Testen des PDF-Dokuments auf den Rec

I work in IT support and I'm assisting a user with an irregular issue with her Adobe Pro. When she redacts or edits a PDF document and tries to save they get the below error messages despite being the only one who has access to the document. we have tried saving it in other locations. It will then only save the PDF if they rename the file, the PDF is not protected and protected mode is switched off. it wont let them save over the original and they have tried with several documents.i have checked the settings and also reinstalled Adobe and still getting the same error message.  Thanks 

prev i studied for my mid term exams using the adobe student space, now as my semester exams are near i tried using it againbut now when i try to upload pdfs into the space, it is showing something went wrong!! i tried closing the webapp, and tried it many times it is showing the same result...

I've been working on a document with some colleagues, where we would add comments to a PDF uploaded to Acrobat. It had been working fine until this morning, when I tried to open it, the whole page is blank and says “Something went wrong. Please try again later."I've tried opening it using the sharing link across multiple devices, and even used different accounts. But the same message pops up. If it matters, one of my colleagues edited it last night as a guest. I had been getting emails about each comment he leaves, but I stopped receiving these updates halfway through when he was working on it.When I try to access it from my Recent files, it just loads forever and none of my files pop up. Sometimes a message in red pops up saying “Unable to display Recent files. Please check later."Thank you so much!