Questions

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Hi When I try to convert a word document to pdf two problems arise: 1) The page numbers change (it's different from the original word document) 2) That tables that exist at the end of the word document aren't rendered properly when converted to a pdf as can be seen from the picture below. Originally it looks like this (in the word document) : You'll notice that the page number changed in the pdf and it caused the table to be messed up! I've tried the following: The document has hyperlinks 1) converting the word to a pdf (best for printing) the pages are the same and it's the exact same copy but the hyperlinks and the hyper table of contents doesn't work at all. 2) When I convert it for a pdf (best for electronic distribution) it keeps the links working but the problems above appear (with the tables and the page numbers). I want the pdf to be exactly like the original word document with working hyperlinks. Please, I really need help with this, I've been trying for weeks to make it work

We have a user that want to export all of their Acrobat files from their Acrobat account and then import it into another Acrobat account.  There are hundreds of documents.  Is there a way to bulk export the data?

Hi,We recently ordered number of Acrobat Pro licenses for our team, but a few are having a problem when editing documents; whenever they try to change a letter or number with another number it shows as a symbol (doesn't happen with alphabetical inputs). The latest updates have been installed and noteably they are running on the 64bit version; my 32bit installation does not have this problem (each time i try to update to 64bit it says the "operation failed"). Is there a known issue with this for 64bit versions or is it something else (settings between us look the same). If it is 64bit related, is there a way of downgrading to 32bit to see if that changes anything?  

When I have a PDF file open, most of the time I can't open another PDF file. Only when I closed the alraedy opened PDF file, I can open another PDF file.

I work predominatly with technical drawings and blue prints.  I need to highlight areas NOT just text.  Both Foxit and Revo Bluebeam have area highlight tools.....Adobe does not???  Can't find anything but the mostly useless text line highlighter.   No point in paying for this software if it doesn't have a feature I use every day.  What kind of Idiot designs a PDF editor without this feature???  Searched the community and the web...only relvant answer I found states Adobe doesn't have an area highlighter.  Thanks in advance if you have an answer! 

                                   Is it possible to tag the content of a pdf converted from a word document, that shows track changes in the pdf, so that screen reader users can be notified that the chunk of text has a strike through/has been deleted and that a chunk of text is a different color and was inserted?           When I use the Adobe Plug-in in Word to convert to pdf I noticed that the chunks of text that have strike through to indicate deletions, and the text that is a different color to indicate an insertion, are tagged as <span> but is there any way to make it more clear to the end-user that the text was marked for deletion or insertion?

New Windows 11 PC - Acrobat Pro 2020 has not been installed yet.Yesterday I tried to install Acrobat, but the sign window kept on popping up. There was no way to get Acrobat installed - it would start and showed up in a split second and then showed the sign in window again.I restored a Windows image that I created just before starting installing Acrobat.So I start of with clean slate.In some post a link was provided to the last 2020 versions.https://helpx.adobe.com/download-install/kb/acrobat-2020-downloads.htmlI downloaded the pro version. Went thru the setup, entered the license key, etc.Then signed in. Okay, so far so good.Launched Acrobat, a pop up showed up(Freely translated)“Serial number upgradeThe serial number you entered is valid, but no eligible product can be found on this computer.If you want to use the serial number you entered, you must have one of these eligible products.Select the product you own and enter the corresponding serial number.“The key I have is valid for th

I've attached a video of the Adobe PDF not being able to save pages  when rotated. At first,  it looks like it's saved but it's not. Watch the whole video please.   Please see attached.   

This issue is more than a decade old, and yet Adobe is unable to solve it.  It is not possible to stop the Bookmark menu from opening up in every pdf, and it is more than annoying, it is unproductive.  I have tried all the fixes including deleting the files here: C:\Users\YOUR USER NAME\AppData\LocalLow\Adobe\Acrobat\DCNow I open all pdf’s with Edge or Chrome and I realized, why am I wasting money on the creative suite when I have to use non-Adobe programs to work with adobe documents?This is a deal breaker.  I am actually closing my adobe account because I cannot handle not being able to prevent the bookmarks menu from appearing on every single pdf I open.  It is a big time waster and it is ridiculous this cannot be stopped.I am just one customer loss, but Adobe has lost its way.

When I open a PDF with Acrobat desktop or web app, almost all pages appear blank or background colors don’t render properly. I’ve ensured I have the latest Acrobat version, checked for updates, disabled online storage options, and even re-installed the app. None of these steps resolved the issue. However, I can view the PDF pages clearly in Preview on my MacBook Pro.Thank you to anyone with a suggestion or solution.

Hi,I'm exporting from Figma as PDF and importing into Acrobat DC to add links.it's doing two things, 1 adding loads of vertical lines (please see attached screen shots when mounsing over / clicking to try to remove sections of the document turn white)  And 2 - making text edges a bit rough on export (perhaps rasterising?) I suspect it's related to point 1... Please can you advise to a solution?it's only happening when passing through acrobat so I guess it's a settings issue...many thanks,Aidan

I am experiencing an inconsistency between the Adobe Acrobat desktop application and the web interface. While the "Request E-signatures" feature works perfectly on the desktop app, I frequently encounter the error message "Please contact your admin to access this feature" when attempting the same action via the web browser.Since the feature works on my desktop, my permissions should be active. Could you please investigate why the web portal is intermittently failing to recognize my access rights and advise on a fix? 

We have noticed that when we try to update Adobe Acrobat manually by: Clicking hamburger menu, clicking help, clicking check for updates; that it is always prompting for Administrator credentials. This used to not be an issue but it has become a company wide issue. We have some users with Adobe Acrobat Reader and the rest with Adobe Acrobat through Creative Cloud. Does anyone have advice or a fix for this? 

Does Acrobat Reader use Simple Mapi or Extended Mapi?Were there any changes in the in the last 2 Years?

Trying to create a Tshirt Order Form (attached) with option to choose quantity of a specific size using a dropdown field. Cannot get the Totals field to calculate. HELP!

Is there a way to customize the format of a field to format like an ontario drivers license with the dashes automatically inserted - similar to how they have the option for the US social security number, but in the format of ontario drivers license so XXXXX-XXXXX-XXX Thanks

Open a PDF file.Save it under a different nameTry to delete a pageYou'll get this error:"One or more pages are in use and could not be deleted"I've had this billions of times now and the only solution that works 100% of the time is closing and re-opening the file. This leads me to believe it's something with "locking" the file while saving, but not unlocking it after done saving.GET THIS FIXED PLEASE because it's annoying LOADS and LOADS of people.As evident by the 7000+ search results for the exact phrase "One or more pages are in use and could not be deleted".And that's just the part of the userbase that actually reports the problem.There are several topics about this issue, some marked as "solved" erroneously.Note, I'm a paying customer, use Photoshop/Illustrator/Dreamweaver/Fireworks and Bridge during my daily work, and have had this issue for months and months across several different computers (two different workplaces, and at home) and have ran into this time and again, when all

Hi!I have installed the font Open Sans on my computer. Everything appeared to be fine when I used Open Sans in Word, but after exporting to PDF the font appears uneven in PDF. When opening the PDF in a browser it looks fine, but when I open it through Acrobat it looks odd.You can see an example here of how it looks:I have tried to delete and reinstall the font, I have tried variable and static version of the font. It simply does not seem to work. Hope someone can help!Thanks in advance! Best regards,Susanne

I had Adobe Acrobat 10.0 Standard (purchased and licensed) installed and fully working on my Windows11 Pro PC.Recently, I replaced the motherboard due to a hardware problem with the old motherboard.After this hardware change, the software Adobe Acrobat 10.0 Standard refuses to work. I keep getting a pop-up asking for the license key.When the license key is entered it results in a message stating license key not valid!Whereas this is a genuine license key with software license certificate 8837856.How can I make the software to install and work normally as before the motherboard change?Thank you in advance for any help in this regard.

Since about a month my, and my colleges Acrobat Pro (64-bit) version keeps crashing/hanging for some reason. The program is up to date. Last week I found a another new update, but it still very unresponsive. 😞Is there an easy fix or do we need to go back and install and old version?Thanks.

Hi all,in a PDF module I entered a drop-down menu field.This field contains a great amount of items, so it would be very useful (instead of scrolling down till to the 1000-th item of the list) if I could start digiting first letters so that only items beginning with that letters will appear.Is it possible in some way?Thank you, P.T.

Eine Mitarbeiterin kann nicht mehr die Schnelldruck Funktion in Outlook benutzen. Wenn sie auf Schnelldruck klickt, passiert nichts.Wenn ich ein anderes Programm als Standard für PDF hinterlege z.B. Edge, dann funktioniert es.Mit Adobe geht es nicht. Problem besteht nur bei einer Benutzerin auf dem Terminalserver (RDS).Ich habe Adobe Reader neu installiert, repariert, aktualisiert. Nichts hat geholfen.Der Kunde hat parallel auch die Adobe Pro Version auf dem Terminalserver. Ich weiß nicht, ob es damit zu tun hat. Die Benutzerin ist aber nicht berechtigt die Pro Version zu benutzen und benutzt die kostenlose Version. Außerdem habe ich den folgenden Workaround ausprobiert:Workaround Registry: Erstellen Sie unter HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Options einen neuen Schlüssel Anlagen und darin einen DWORD(32-Bit) Wert namens FileTrackIdle mit dem Wert 15000Hat jemand eine Idee?Vielen Dank! 

Acrobat- Trying to convert a 200-page PDF story to a continuous plain text or RTF (Text Edit) results in a blank page. I don’t need special formatting. I’m on a deadline- please help!

How do I disable the windows 11 notifications like “Fill and sign PDFs for free”? I know I can go into Settings and manually disable any Adobe apps in notifications, but how do I do this for all users preferably with a registry FeatureLockDown of some kind. I’m unsure if its only happening during updates or not, as I have autoupdates turned off. I update the app through intune.I have Upsell and other similar features turned off, so its not that.