Questions

Our entire ORG has the same issue: All Tools is blank. 

While in a document, the All tools menu on the left shows all the options when the document first opens, but when you click on Edit or any other tab, all the options disappear and the column becomes blank for all tabs, even the All tools menu. This is happening for multiple users in our departments. The application will work normally at first, then will start having the issue randomly. Repairing or reinstalling does not fix the issue. Disabling the ‘new’ acrobat will allow the tools to be used, but this is only a workaround and not a solution to the problem. 

One of my users is having problems were ever time they hit redact this document it completely gets rid of the tool bar options.  I have repaired the installed and updated to the latest version.  Plus I also reset the view panes and still have the issue.  

The side menu that opens on the right side when you edit/esign a document is blank. This has been reported by multiple people as starting yesterday 6/17/2026 around 4pm central time. 

MacOS Tahoe 26.2 using Acrobat Pro, anyone noticing the newest Adobe Acrobat update Build: 26.1.21662.0 when you select Accessibilty tool the next window is blank, suggested solution is to disable New Acrobat, is this going to be fixed soon

Hi All, I have had a few colleagues, including myself who have faced issues with editing a PDF on Acrobat. The Edit panel on the left-hand side has disappeared. We have done a restart, Force close, uninstalled and re-installed the application and still no luck.Is this a global outage for Adobe or just a glitch in the system

Running on macOS Tahoe, anytime I try to fill and sign, or edit a document, the tools vanish, panel goes blank and will not return.

I have this version of adobe. How can I create a text box with an arrow pointing at an object in a drawing or photo? Please use pictures in your response. Thank you 

This latest update has broken the Toolbar. If you select anything in your toolbar, it will go black and stop being interactive. The only way to bring it back is to close the file. Workaround is to Disable new Acrobat. What is the actual problem with this company? Multiple times a year they just push updates that break things. Do you have a Q&A department?  

edit bar missing after clicking. version 2026.001.21662Licenses: acrobat Pro

Hi,Yesterday I subscribed to Adobe Acrobat Pro. I downloaded and installed it using the Creative Cloud Desktop app.When starting the app it just hangs: it starts with the Home screen as expected, but after about 3 seconds the whole screen is filled with a semitransparent black overlay and a blank (white) square is displayed in the center (see screen dump). The whole app freezes. It becomes completely unusable and the only way to close it is to kill the task/process.I have tried:-Uninstalling and reinstalling-Ending Task in task manager, for just Acrobat as well as all adobe related software-Restarting my computerI have tried all these options multiple times in various orders and combinations.All other apps work fine (Photoshop, Bridge, Lightroom Classic, InDesign, Topaz Gigapixel, Affinity Studio, Microsoft Office etc.).---------------System details:Adobe Acrobat Pro Version: 26.1 (latest)Windows: Windows 11 Pro 64-bitVersion: 25H2OS build: 26200.8655NVIDIA GeForce RTX 2060NVIDIA Studi

Hello,I have an Adobe Acrobat Pro subscription and I typically use it through the desktop app on PC. I routinely use the request E-signatures tool to sign contracts with clients and have never had any problems until today. Today when I use the e-signature and begin to type in the recipient’s email address, suddenly the program goes inactive and all I can see/access is a vertical toolbar. It’s very strange. The only solution to even close the program at that point is to restart. I have tried restarts, uninstalling/reinstalling, removing caches, selecting the legacy version of e-sigs (per troubleshooting). Nothing solves the issue. Can anyone help? 

Bonjour,Je souhaite annuler mon abonnement. Que puis je faire ? je ne retrouve pas une rubrique pour l'annulation.Bonne Journée 

Why does Acrobat sometimes increase PDF file size after editing?I've noticed that some PDFs become significantly larger after making only minor edits in Acrobat, such as updating text or adding comments.Is this expected behavior, and are there any recommended settings to keep file sizes smaller without affecting document quality?I'd be interested to hear how other users manage this.

If I create a PDF from Illustrator and InDesign and the file uses a Variable Concept font, that text is not legible in the resulting PDF. It looks ok visually but copy/paste or text extraction by other means is no long possible. Will Adobe see that as a bug or is this just how it is with those types of fonts.I also haven’t seen a workaround to disable the fonts to prevent accidental usage. I have added a simple test just to show the issue (you can try to copy/paste “06”, it won’t work)Thankful for any input,Johan

Hi I'm having a reoccuring problem using Adobe Acrobat DC to read PDFs produced using AutoCAD 2022 LT. The files sizes are between 1-5mb and include multiple layers (standard for AutoCAD drawings). When I open on the files the program lags and in some cases freezes to the point where it is non-functioning. Has something changed with Adobe Acrobat? I've been using Acrobat for years to read large pdfs without any lag or slow down. Is there a solution to this problem? Thanks 

I'm using Adobe Acrobat Version 2026.001.21662 and I'm trying to add form fields to a document. When I add and try to edit the size of a new form field, I get the clock and spinning wheel and the application does not respond.

Bonjour, j’ai souscrit à un abonnement adobe Acrobat premium le 01/04/2026 tout fonctionnait correctement. Je pouvais convertir un fichier en pdf, fusionner des fichiers et même les classer dans l’ordre que je souhaitais. Malheureusement, depuis le 24/06, il m’est impossible de convertir un fichier PDF ou d’utiliser les différentes fonctionnalités des outils. Pourtant mon abonnement est bien actif dans les paramètres mais lorsque je me connecte à mon compte, il est précisé que je suis une utilisatrice sans abonnement alors que ce n’est pas le cas. Je souhaiterais de l’aide et être recontacter par téléphone. J’ai déjà essayé de résoudre le problème via la FAQ mais rien. Merci 

My Acrobat Reader on a MacBook suddenly started printing documents in RED. Other apps such as Word will print a black document in black, so I know it isn’t the printer, but previous PDF files that used to print in black, and that appear on screen in black, print in red. I've tried re-booting everything but nothing works.Suggestions?

I’m currently using Adobe Acrobat Pro Enterprise (Version 2026) and have a few questions about the New Acrobat interface and its long‑term availability. Does Adobe plan to remove the option to enable/disable the New Acrobat interface? If so, is there any timeline for when this toggle will be removed? I’m teaching a class on Acrobat basics and want to make sure I’m preparing students correctly if the classic interface is only temporary. Quick Actions Toolbar: In the New Acrobat interface, is it possible to dock the Quick Actions toolbar at the top and customize it the way we could in the previous version? Navigation Bar Placement: Can the Navigation Bar be moved to the top in New Acrobat, or is that only possible if the new interface is disabled? Any guidance or official information would be greatly appreciated. I want to make sure I’m teaching the most future‑proof workflow.Thank you!

When I move .pdf files from my email into a Windows Explorer folder they are always blocked from view until I unblock them.  This used to not be the case.  How can I fix this?

  ▎ What happens: I open a standard fillable AcroForm PDF (89 form fields: 66 text + 23 checkbox), add one text field via Prepare a Form, and Save. On save, Acrobat silently drops ~20 of the 89 fields — specifically all the checkbox/radio (button) fields (e.g.   ▎ agency-type checkboxes, AM/PM toggles, accept/reject options). The text fields survive; the buttons vanish. There is no warning. The resulting file is broken for downstream automated form-filling.  ▎ The form is clean — I verified at the PDF level:  ▎ - Not an XFA/hybrid form (no /XFA).  ▎ - No security, encryption, or certification (no /Encrypt, /Perms).  ▎ - All 89 fields are well-formed (each has a proper /FT, /T, and /Rect).  ▎ - NeedAppearances = true in the AcroForm dictionary.   ▎ My theory: on save, Acrobat regenerates field appearance streams (because NeedAppearances is set), and the appearance regeneration for the checkbox/radio fields fails — and instead of erroring, it drops those fields. 

Hello,I'm getting pretty frustrated because I just can't seem to find a way to save my Word file as a PDF for a book without losing any quality.When I save directly in Word, the file gets heavily compressed, even though I've selected “High Fidelity” and “Do Not Compress” in the options.It doesn’t work with Adobe Acrobat Pro either. Since my file is over 100 MB, I always get an error message saying that conversion to PDF only works with files up to 100 MB. But even if I reduce the file to under 100 MB beforehand, it still gets heavily compressed with Adobe Acrobat Pro—even worse than when I save it directly as a PDF in Word.What am I doing wrong here? I just want to convert my Word file to a PDF without any loss of quality.

Hi Dear Supporter, i am using Adobe Acrobat Pro, i am trying to edit some files always getting stuck my software, can you pls help me to solve this issue