Solved

오늘 애플 계정으로 로그인을 시도하니 '기존 Adobe 계정을 보유하고 계십니까?' 라고 떠서 예를 누르고 제 애플 계정 이메일을 적고 올리니 오류가 생겼다며 로그인이 안되고 있습니다. 어도비에서 쓰는 애플 계정 이메일은 나의 이메일 가리기 기능을 이용하기 때문에 애플에서 주는 이메일과 제가 만든 애플 계정 이메일 둘 다 입력해도 로그인이 안되서 의문입니다.

최근 2년 동안 Adobe 서비스를 거의 사용하지 않았습니다.그동안 구독료가 계속 결제되고 있었던 사실도 최근에서야 알게 되었습니다.   사용하지 않은 기간에 대해 환불 요청드립니다.   첨부한 스크린샷은 Adobe 계정의 '활성화된 디바이스' 내역이며,2025년 3월 5일 이전까지는 어떤 장치에서도 Adobe 앱이 활성화된 기록이 없습니다.   이 점을 참고하여 사용하지 않은 기간에 대한 환불을 요청드립니다.   * 모더레이터에 의해 개인정보가 삭제 되었습니다. 

이미 무료 체험판 기간은 끝났고2달간 돈은 빠져나갔는데 한 번도 안 써서환불 받으려고 플랜을 취소하려하니까무료체험 중이라고 오히려 수수료를 내라고 하는데왜 돈을 냈는데 무료체험인건데요환불해주세요 

Hello... I have my CS2 that I purchased from Adobe that was a download upgrade many years ago.. I have a new laptop computer now but I'm unable to complete the download from the disc that I used to download the CS2 program from the Adobe website many years ago...  I would like to use my CS2 on my new laptop but do not have the serial number,  I was told by Adobe help to place the message here in the forums and somebody would help me retrieve my serial number to the CS2 download I purchased.. Thank you

저번주에 어도비 결제를 했어야 했는데 카드에 돈이 없어서 결제를 못했어요. 근데 오늘 어도비 결제를 했습니다. 그런데 플랜관리로 들어가니깐 결제 세부사항과 관련된 문제를 해결해야 한다고 조치를 취하지 않으면 플랜이 중단된다고 뜹니다. 밑에 결제 업데이트를 눌러도 안됩니다. 왜 그러죠..? 돈 냈는데 ㅠㅠㅠ

환불 신청이 된거같은데요 환불이 정확히 된건지 궁금합니다 환불처리 됐을때 메일이 오나요??   * 모더레이터에 의해 삭제되었습니다.

6월 3일에 프리미어 프로를 결제하고 잘 쓰고 있다가 금일 6월 26일부터 갑자기 로그인이 안 되고 결제한 내역이 없다고 뜹니다. 조속한 해결 요청합니다. 돈을 냈는데도 앱을 쓸 수 없으니 무척이나 답답하네요...

지난달 5월 26일에 어도비 파이어플라이와 어도비 스톡 같이 묶여있는 39,800원의 플랜을 구독했었나봅니다.잊고 있다가 보니 6/26일 18시 56분에 입력되어있던 결제수단으로 자동이체가 되어있었습니다.5/26일 이후 저는 이 플랜을 사용할 생각이 없으며 구독해지를 잊고 자동으로 결제가 된 점에서 환불 받고 싶은데 알고보니 연간결제여서 취소 수수료가 붙고, 6/27일 기준 취소 후에도 이미 결제된 내역까지는 이용가능하며 7/20일 이후부터 결제 해지가 되는 것으로 고지되어있더라고요.저는 결제 시점으로 24시간이 지나지 않은 점과, 앞으로의 이용의사가 없다는 점에서 6/26일 결제도 환불받고 취소 수수료도 왜 지불해야하는지 모르겠습니다. 방법이 없을까요?

Hi, I would like to ask expirienced Mac user for help.I'v just got new Mini M4, my first mac, and one of few functionality I'm missing is checking boxes in dialog windows without mouse, for example Resample checkbox in Image size dialog. In Windows they are accsesible with Alt+letter keyboard, so I dont have to touch mouse too mucha, but I still couldn't find a way how to check/uncheck them with keyboard only on MacOS.For me it is big workflow slowdown. Is it possible somehow? Thanks.

I updated Animate for the first time in a while, and I noticed that the text sizing is finally adapting to very high-res monitors, which is great! But... I had my Actions window stretched to the full Windows height, and after the update, the window got even bigger.  The bottom edge is now past my screen and I can't grab the bottom to re-size it.   I noticed if I change my Workspace to a different setting, the re-sizes it but.. I like my custom workspace setting.  Seems like there should be a better solution than creating a Workspace from scratch?

取り敢えず1週間試験的に使ってみて、本格的に購入するかの判断をしますが、ダウンロードまでの手順を教えて下さい。クラウドからの利用はしたことがないので、御社のシステムを全く知りませんから、ガイドのほど宜しくお願いします。　　　by[Remobed Personal info by MOD]

Cuando intento arrastrar un video a la linea de tiempo o al explorador de archvios, no me permite insertarlo. Ni siquiera activando y desactivando las pistas. La unica manera de insertar los contenido es haciendo doble click en el explorador, lo que me resta eficiencia.

Eu assinei o teste grátis por 14 dias e quando ia cancelar hoje apareceu que tenho mais 336 dias de teste grátis restante, eu vou ser cobrado por isso? Ou eu ganhei? Não entendi o q aconteceu 

Did anyone managed to change lenguage in new version? I cannot find this option in consolem anymore.

What Camera/Objective were usedfor the example Videos from the afrikan skater girl ?

I have recently installed another external drive and copied the Lightroom folder onto it from the current external drive.Whether this is coincidence or not I am not sure.  But when I have now finished editing a file I save it to file as a PSD document, as I have always done. However when previously it would re-open with the history of changes it not longer does. I can see the edited image in the catalogue with the history, so this issue only occurs when i export the inage as a PSD file renamed into the relevant folder and then open it back into LrC.I also retied making a Virtual copy of the image with its history that shows the masks, but again when it is exported out and comes back into LrC it simply shows as the first time it has been opened.Any thoughts or assitance welcome pleaseThanks

I know that it is possible to set a specific pixel size and resolution when using the crop tool. The crop border will then be constrained to the aspect ratio of your chosen dimensions as you drag and move etc. Then when you commit the crop it will resize the image to the specific pixel dimensions you have given. But, that is not what I want to do. Importantly, setting the dimensions does nothing to the crop border. If I have a 1000x1000 px image and specify a 100x100 px crop, the border remains at 1000x1000 px and I have to drag the handles to 100x100 px if I want to crop to a specific 100x100 px region. This is an absurd pain the backside when working with a trackpad, trying to hit the exact size takes way too long. I want to be able to set a specific size in pixels and for the crop border to assume that size. Then I can drag the crop around and get those exact pixel dimensions from the region I want.  I was a long time user of PaintShop Pro prior to Photoshop

'ai acheté sur le net lightroom 5.7.1 mais impossible de l'installer windows 11

Before upgrading, LR correctly reported over 100K photos next to "All Photos" in the left sidebar. I keep originals on this Mac Studio M1 and can confirm there are still 106,130 photo files on disc. However, after upgrading, LR now reports my library has only 50,732 photos. And many folders seem to be "messed up" in almost an opposite sense: they report having photos, as they should, but the grid view is empty (no filters enabled—screenshot attached). This is a serious problem.  

Al ingresarlo junto con mi forma de pago me dice "ID de IVA con errores". La verdad es que llevo años pagando y nunca me han podído facturar. El código o RFC como le llamamos en México es muy estandarizado y tendria que poder ingresarse, ademas de que para facturar correctamente necesitan mas datos. Pasan los años y y no no eh podido deducir ya decenas de pagos a Adobe. Trate de ponerme en contacto con ellos pero me dice un mensaje "estamos cerrados" pregunta en las comunidades. 

 Hi everyone,I recently submitted an image to Adobe Stock that was generated using Adobe Firefly (Image 4) and then upscaled using an AI upscaling tool. Unfortunately, it was rejected with the message:"Thanks for giving us the chance to consider your image. Unfortunately, this image doesn't meet our quality standards so we can’t accept it into our collection."I’m trying to understand exactly what quality issue might have caused the rejection — whether it’s something related to sharpness, detail, artifacts, or something else.I'd really appreciate if some experienced contributors could take a look and give me constructive feedback. Here's the image:📷 (Insert image preview or upload link if allowed)Also, if anyone has tips on:How to prepare AI-generated images for Adobe StockRecommended tools or settings for proper upscalingWhat specific quality standards to look out for...please share your insights! I'm hoping to improve my submissions and learn from this.Thanks in advance,Pixela

I have already disabled the default CMD+M shortcut on Photoshop, still the app wont minimize using it. I can do it on InDesign, but not on Photoshop. 

When I accidently click "Remove Background" Photoshop pops up a dialog to offer to remove the background. After clicking the X on the top right corner of the dialog, you would expect PS to follow commands and cancel the process. Oh no, it doesnt want to give up that easy. It wants to create frustration and heartache for you as much as it can due to bad coding. In proceeds to tell me that its "Removing Background" and when I click cancel, it does nothing except showing that its still doing something?? I had to wait until it looked like it was done. Cancel button does nothing even when its done? I clicked the X and this time it told me there was an error. Well, I knew that.    

Running Photoshop 24.1.0 on Windows 11 64 bit.Suddenly, my Plugins sub menu has gone gray. Plugins Panel,  Browse Plugins, and Manage Plugins sub-menu items are all gray.My plugins stopped appearing in the now missing Plugins Panel. My Adobe Creative Cloud shows the missing plugins as installed. None of the plugins have been updated by their authors lately. I tried uninstalling and re-installing the plugins and get a message that they were successfully installed. I tried uninstalling and re-installing PS with same results.The Plugins that were actually legacy extensions are showing up in the extension window. All other plugins are unavailable because the plugin menue is all gray. Any help appreciated.

Hi I have a doubt with the styles. For example, I have several paragraphs with a style that sets the font to 10pt. If I modify a couple of lines and set the font to 11pt without modifying the style, I will get the symbol (+) next to the style name when I select that part of the text. But that modification can be easy to see. Let's suppose that now there are many modifications and maybe not all so obvious, color change but very subtle, or modification of values in the hyphenation... Is there a way to know which are the modifications made outside of the style and which generate the (+). I had the idea that it was somehow shown in the summary of the style settings that comes out in the “general” option of the “paragraph style options” menu but it doesn't seem to be so. Thank you very much.