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I have deleted photos in Lightroom and then deleted them from the deleted photos folder. I really need them back. Is there any way to recover them?

Hi, Why am I being charged every month if I cancelled my account in March already and you confirmed my cancellation by email.  Please refund the amounts you have billed me with in the last 7 months.  I have again requested cancellation of my account plan today just in case.  I expect this is enough to stop the automatic billing.  ThanksIvana

Bonjour je viens de prendre un abonnement pour indesign et je n'arrive pas à rentrer dedans il me dise "Votre version de InDesign (Beta) a expiré." alors que je viens de payer 62.20 €

 Can't use premium credit and it shwoing in photoshop that 'We've encountered an issue and can't complete your request'

Me ha llegado la factura pero no tiene el formato oficial exigido en España, ¿como puedo solicitar una factura que lleve nombre de la empresa, direccción y CIF?

I cancelled my plan 2 days ago and received a cancellation confirmation (Attached). Today I was issued an invoice [invoice number: 3597366913] for 16.4 USD (Attached). I Checked my account and it shows no active plans, and there is no option to manage or cancel anything. Why is this happening and how can I refund my money and ensure this NEVER happens again? 

Hi, I need an Adobe Staff member to manually cancel my Acrobat Pro free trial immediately.My trial is expiring, but when I log into the Adobe Account Portal under "Plans and payment," the dashboard is bugged. It only says "access your apps and services" and completely lacks the "Manage Plan" or cancellation buttons.I have already tried:Logging in via an incognito window. Switching to a completely different web browser. Accessing the portal via a mobile browser. Using the Virtual Assistant Chat (which automatically times out and closes the session before and after linking me to a live representative saying "conversation has ended" before connecting) + a VAC to give me a cancelation link which when clicked on says “We are unable to process your request” Since the user interface is completely broken on Adobe's end and the chat system is failing, I cannot cancel this online. Please have an employee review my account backend and cancel this trial before I am wrongfully billed. Thank you.

Please contact (personal information removed by moderator) i want my refund back 

Hi,I have my character working and everything is set but I want to live stream now. (I'm on Mac OS btw)I have OBS but it turns out there's more to it.I've recently seen Okay Samurai's video on live streaming but it's from 5 years ago and the NewTek NDI Software and plugins are completely different all I could download was NDI Tools pkg.Now I have NDI Output but seems like I need a github download too called palakis/obs-ndi. However I can't find this.Is there any other easier solution? It's been 5 years can't I just straight stream my character from Character Animator to OBS?

Hello friends, I need some help. I created an application using ActionScript 3.0, and I want to generate an .apk file. However, I’m unable to publish the apk, and I’m getting this error message as shown in the attached image. I believe I followed the same steps I usually do, but this time something went wrong. Why is this happening? 

Hello, I recently noticed that my bank account was charged for an annual Adobe Scan subscription. This purchase was not made by me — a friend used a different email address but my payment method was charged without my permission. I do not use Adobe Scan and did not authorize this subscription. I kindly request a full refund for this transaction and the immediate cancellation of the subscription. Here are the details: Date of charge: 29th July, 2025 Amount charged: Twenty nine thousand naira Bank name: Guaranty Trust Bank  Email used for the subscription: [P.I removed by Moderator] Please advise on the next steps to process my refund. Thank you for your assistance.

Currently in illustrator you have the option to align objects to Selction, Key Object, and Artboard. Since I've been using the software, and working heavily for print, I the need to align to bleed has always been necessary. My request is to add a fourth option to align to bleed. 

Hi Hi, my GPU is NVIDIA GeForce GT 710 which only supports legacy driver v474. I cannot install Illustrator v29/v30 (Error 190). Please provide a direct download link / offline installer for Illustrator 2022 (v26) or 2021 (v25)."

This screenshot of relevant parts of the CC Desktop shows that, despite having selected ‘Remove older versions’ from the advanced settings of ‘Manage auto-updates’ two version of some apps are kept and updated too. Manual uninstallation is a temporary fix until the release of the next major version update. Is this how it is supposed to behave? Can I set it to retain only one copy of each app at a time? 🤔 

How can I get the archived versions from 2021 to 2024 right now? Support kinda brushed me off, and working on the current versions is hard even with high-end design hardware,I really need the old version

Today unexpectedly Acrobat presented me with a prompt to “Upgrade Now” in order to continue using the edit and print production tools (and presumably many other core tools).It took me to a plans and pricing page for: “Acrobat PRO + AI Assistant Plus Reactivate a plan to keep being productive.”Apparently, I’m now expected to pay A$40-A$60 per month in addition to my already paid for in advance annual Creative Cloud Pro subscription!What the hell Adobe?! This is absolutely disgusting behaviour, and frankly illegal. I paid for a service and it needs to be honoured. Adobe will certainly be in breach of Australian consumer law otherwise.If Adobe want to restructure their plans so that Adobe is an overpriced AI-bloated thing that no-one asked for, that’s their prerogative. But for users of the core existing tools present when you disable the awful “New Acrobat”, just leave it alone. It has for years been a professionals-focused powerhouse for pre-press production work. Please leave that func

I'm using photoshop for windows 11, version 25.3.1 I experimented with Adobe Firefly inside a file I am working on, but it was garbage and so I ended up deleting the entirety of the output. My file is still displaying content credentials saying "At least one of the pieces was generated with AI". That's frustrating because no remaining layer was generated by AI and none of the remaining layers have any dependencies or relationship with the deleted AI layer.  How do I remove that content credential? Also, what is the ridiculous mouse cursor we're forced to use on this site? Obnoxious. 

 I was recently let go from my job. I had to use my own computer when I worked from home and have a copy of Adobe Cloud installed. I am the admin of the account. I purchased my own subscription to Photoshop yesterday. I went to uninstall Cloud but it won’t let me because it says I still have programs on my computer. I’ve uninstalled everything but the new Photoshop but it still won’t let me uninstall Cloud.

I’ve been using Photoshop Creative Suite 6 for over a decade. 6 or 7 years ago, I started a subscription to Creative Cloud Photography and for a year or so I used Lightroom as well as the CS6 app.Recently, I realized I haven’t used anything but CS6 for several years, so I cancelled the Creative Cloud subsctiption. CS6 immediately stopped working.While trying to get it working again, I uninstalled it, restarted my computer, and reinstalled it. Now it says I have too many activations and I need to deactivate one of my computers. The problem is, I only have one computer. A few years ago, my previous computer died and I replaced it. I guess that computer is one activation and this one was two.So, now that I’ve had one computer die, and then uninstalled CS6 from the replacement computer without deactivating first, where do I go from here? I only use Photoshop for a few basic editing jobs, nothing fancy, and I **really** don’t like the CC version.Am just hosed?

I have a question about the software used to create Adobe Stock content.If a contributor creates completely original artwork using an unlicensed or pirated copy of Adobe Illustrator, could this affect their Adobe Stock contributor account?For example, if the artwork itself is original and does not contain any copyrighted or third-party material, could Adobe still take action against the contributor account because the software used to create the artwork was not properly licensed?Could this result in content removal, account suspension, account termination, or other restrictions?I would appreciate clarification on whether Adobe Stock contributors are required to use properly licensed software when creating and submitting content, and what the potential account risks are if they do not.

I just upgraded to the latest version of Lightroom. Now I cannot see or access any of the photos in my catalog. When the catalog is loaded on LR Classic it says there are “0” photos.

I can't use the button "keyboard shortcuts" in premiere pro 2026 on a Mac.Also the shortcut keys, option command k, didn’t work.  

Tengo el TK9 sin embargo en mi nuevo portatil no esta funcionando la opcion Plugin, es decir no aparece pero al querer agregar el TK9 me dice que no es compatible con ARM64, por lo cual me gustaria conocer que solucion tuvieron.

A too large number of files imported into LRc are grey-ed out with the message that preview could not be created .A significant number of them are of images of documents.  So, I considered that as a source of the problem,but I have plenty of other documents imported into LR and the preveiw process worked as advertised.I tried importing just the problem images (the previous import were part of a bunch of images importedat the sae time. Still could not get previews.  I tried forcing the ffiles to convert using "Build Previews"  No luck there. Could not find a solution in the posts. I did not start deleting catalogs and then re-importing the files as someone on another post suggested (!?)  Do you have anything to suggest I should consider doing to correct this?I am running an Apple M3 with whatever is the latest and greatest OS.  All images are Tiff.Thanks in advance for any help you can spare.