Solved

Hey everyone,I want to make sure I’m following the rules correctly for my programmatic motion graphics.I use Remotion to render videos procedurally from React code. The catch is: I use an AI (like ChatGPT/Claude) to write 100% of the code for me based on my prompts.Even though the AI writes the entire script, the actual video rendering and pixel generation are still done purely by the Remotion engine. I am not using any generative video models (like Sora, Runway, or Firefly). The AI only outputs text/code, and Remotion turns that code into a video.In this specific case, where the underlying code is fully AI-generated but the visual render is procedural, do I need to check the "Created using generative AI tools" box?Appreciate any insights!

The latest version of Firefly and Firefly 5 aren't working. They're giving a connection error, as shown in the image I attached; only "Firefly" 1 is working. 

Hello, I am trying to set up my Adobe Stock Contributor account from Bangladesh.I select Bangladesh (+880) and enter my valid mobile number, but when I click “Add,” I get this error: “An error occurred while performing this action. Please try again later. Could someone please help me resolve this issue?*** Moderator deleted private data ***

I can't use text prompts; an error message appears when I click "Generate".

Change the monkey that comes up when something can’t be loaded. I don’t even care if my picture or video can’t load, the monkey’s appearance just pisses me off. It annoys me so much that I'm more than willing to unsub from my new Pro plan if it isn’t changed because it genuinely enrages me to see the monkey pop up.

hace DOS HORAS que estoy tratando de generar una imagen, y dos tercios de las veces estoy obteniendo ‘No se puede cargar, No podemos mostrar la imagen generada. Edítala e inténtalo de nuevo’.y cada vez que saca una imagen, no solo no hizo lo que quiso sino que encima tengo que reiniciar el navegador para que no vuelva a colgarse!

J'ai une vidéo générée par IA de 8 seconde, j'aimerais quelle passe de 8 seconde à 3 minutes. Ma question est de savoir comment faire que cela se réalise.

IL PROGRAMMA DA IERI SERA NON FUNZIONA PIU, APPARE LA SCRITTA "SI è VERIFICATO UN PROBLEMA, RIPROVA PIU TARDI" CON L'IMMAGINE DI UN CAGNOLINO.

ME APARECÓ ESE ERROS 3 VECES Y IGUAL ME COBRARON LOS CREDITOS 

I have an image of a tattoo design that I've been trying to get through Adobe but Adobe will not let me do anything with it it won't let me edit it and it won't let me use it as a reference to get a new image from Adobe

"Firefly video generation fails even with simple prompts, shows 'Something went wrong' error[PII removed by Mod]

I can’t open the windows correctly

i keep telling it to make the video different so it makes a seamless  looping video with a flower bud opening turning into a mandala and re-budding, its used my credits three times and didn't change what i told it to. it shouldn't charge me credits if its not going to respond to my edit requests!  I  shouldn't have to pay for it doing somethin i dont want or not responding repeatedly. it wont make a seamless looping video. super lames. 

after i click manage plan and cancel free trial, the loading screen doesnt end. what i mean by that is that the roating circle in the middle goes on forever without ant progress. How can i cancel my plan if it doesnt let me progress any further 

Leading up to September 16 I hadn't used any of the 4000 credits on my Firefly account . I did some work up until today, the 17th in Australia and then noticed the account stating that I had used all the August/September credits as well as most of the 4000 for September/October and the next reset is October 16. The work I was doing was mainly on static 2D cartoon images using 40 credits per image. Apart from that, I created 3 x 8-second videos using 400 credits per video. Is it possible to check the activity on my account to ascertain whether I have used 8000 credits in two days or whether I should have 4000 new credits beginning September 16. I was expecting to see 4000 credits arrive in the account today. It doesn’t make sense that 8000 credits could have been used by the type of work I have done over the past couple of days. Possible, perhaps, but I’d like to know if there is a method of checking activity and credits used.

I do not know who this is but this name came up on my postBeauteous_Beekeeper88b7

Adobe Firefly stopped working for me on September 18, 2026, although it was working normally on September 17.My Adobe Account and other Adobe services still work normally. However, when I open Firefly, the page simply keeps loading and never opens. There is no error message or error code displayed.I have already tested multiple VPN locations in supported European countries, as well as a different VPN protocol (VLESS), but the issue persists.There is also a recent Adobe Community report from September 18 describing a similar Firefly regional-access issue from a Belgian IP.Could someone from Adobe please investigate whether this is a Firefly regional-access or backend issue and check my Firefly access/entitlement on the backend?

Warum verweigert Firefly ständig einfache Montagen, von LEGALEM Bild-Material, zum Beispiel in typischer Unterwäsche einer ERWACHSENEN FRAU, wo Retusche auf der Schulter gemacht werden soll, weil die Tropfen der Dusche nicht realistisch genug waren? Auch sonstige völlig harmlose, in DEUTSCHLAND erlaubte Bilder werden abgelehnt? Was soll das, ich bezahle mein ABO und will dann die Möglichkeiten auch im Sinne meiner Arbeit nutzen und nicht wie ein Kleinkind behandelt werden. Schnellfeuergewehre in Rosa bei vierjährigen Kindern sind in der USA erlaubt, aber bei harmloser nackter Haut dreht alles durch. Und es ging nicht einmal um erotische oder sonstige Darstellung nur Unterwäschemodell. Ihr spinnt doch total!!!

Hello Adobe Support Team,I’m currently experiencing an issue with image generation in Adobe Firefly. Every time I try to generate an image, I consistently receive the error message:“Something went wrong.”This happens regardless of which image generation model I select. I have already tried several troubleshooting steps suggested by Adobe, including: Using an incognito/private browser window Deleting multiple generated images Logging out and logging back into my Adobe account Clearing browser data/cache Trying different generation models Retrying the image generation multiple times Unfortunately, none of these steps resolved the issue, and I’m still unable to generate images in Firefly.I have attached a HAR file containing the relevant browser/network activity to help with further investigation. Could you please review the HAR file and check if there is an issue with my account, Firefly service, API/network requests, or anything else that may be causing this error?Since the is

I am on Adobe Premiere Pro 2026, version 26.5, and I cannot get my transcription tool to work. I have uninstalled and reinstalled Premiere all night, I have tried installing prior versions from 2026 (which froze my computer repeatedly), and I am back at the latest version again. I have had this issue intermittently for a month or two. This issue is across projects and started happening after one of the updates.Please let me know what I can do to fix this. I need this to be working for a project I’m doing at work tomorrow.

Hi everyone,I'm interested in learning how people manage their Lightroom libraries when working across multiple devices.I work in medical billing, so I'm usually dealing with documents and computer-based work during the day, but photography is one of the hobbies I use to relax after work. I'm starting to use Lightroom more seriously and like the idea of having photos available across desktop and mobile.For those using the cloud-based Lightroom ecosystem:How do you organize a large photo library? Do you rely mainly on albums, folders, or search? How do you manage cloud storage when your library keeps growing? Do you keep additional local backups of your original photos? What workflow works best when editing photos from both a computer and phone?I'd especially appreciate advice from users who have been using Lightroom cloud storage for a large collection for several years.Thanks for sharing your experience!

This happened to me two weeks ago. My Windows 11 laptop suddenly became unbootable. After restoring the computer from a bootable usb drive and installing windows, I’m unable to fully install and register Photoshop. It says I must first unregister another copy of Photoshop. That is impossible.I’ve tried live chat. Eventually I got a person. They said they would email me with a reply. This never happened.Does anyone have a solution to this problem? It can’t be that rare. Thanks.

If I create a preset on Lr Desktop with something like, say, ‘refine saturation’ in the curves tool, and I want apply that to an image when using Lr Mobile (iPad) which doesn’t have that specific feature, will that edit be applied properly?  The flow would look something like:create preset on my desktop that utilizes refine saturation, the preset syncs to the cloud months later I’m traveling with only my ipad I load images to Lr on my ipad Open an image and apply the preset

Hello Adobe Support Team,I’m currently experiencing an issue with image generation in Adobe Firefly. Every time I try to generate an image, I consistently receive the error message:“Something went wrong.”This happens regardless of which image generation model I select. I have already tried several troubleshooting steps suggested by Adobe, including: Using an incognito/private browser window Deleting multiple generated images Logging out and logging back into my Adobe account Clearing browser data/cache Trying different generation models Retrying the image generation multiple times Unfortunately, none of these steps resolved the issue, and I’m still unable to generate images in Firefly.I have attached a HAR file containing the relevant browser/network activity to help with further investigation. Could you please review the HAR file and check if there is an issue with my account, Firefly service, API/network requests, or anything else that may be causing this error?Since the is

The ios lightroom camera shortcut only sometimes opens the camera in lightroom, other times it only opens the lightroom app, but than I can’t even open the camera from the app itself. Closing and reopening doesn’t fix it either. Latest ios version.