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Message: we can't display the generated video. You can edit and try again. It didn't return the 400 credits to my account.

If firefly didn’t generate my video, I want the 400 credits back.

3 minutes ago

adamg83112480Participant

Cannot submit feedback for 'thumbs-down' video on Firefly

My Kling 3.0 video generation charged 375 credits, but did not animate at all. The intention was for the last frame to look the same as the first frame, but I specifically had plenty of animation detail requested in between. When I went to ‘thumbs do

5712

9 minutes ago

Rene+UgarteParticipant

when selecting to bring a selection of animations to Adobe Firefly video editor there is an error message then I'm brought back to the homepage.

After creating animations on boards. Selected them all to create a sequence. When selecting the option to open on Firefly editor or Premiere there is an error message and I’m taken directly back to the homemape as supposed to the video editor.

16 minutes ago

Blissful_makerbce1Participant

My generative credits are over itseems and its asking to request for unlimited, when i am trying to request, it isnt taking it.

25 minutes ago

janetm93040140Participant

I keep trying to generate something and I get "Try again Later" it's been four days now

I put in my text I’m trying to generate a handout and it keeps telling me something went wrong, please try again

253

32 minutes ago

scrat_8294Participant

free foreverOpen for Voting

free forever

42 minutes ago

scrat_8294Participant

a clipboard To copy and paste pictures when generating and generating actual Disney characters and actual Disney picturesOpen for Voting

Copy and paste pictures like a clipboard And generating Disney characters

43 minutes ago

robertm76159629Participant

Un message indique ''something went wrong ', je n'ai pas de video et cela me bouffe mes crédits.

Plus de 4 x et cela me prends des crédit😠

analytical_focuscb44Participant

ta muito ruim a experiencia de gerar som. O feedback em si de report também nem sequer funciona.

ja passei os detalhes suficiente na solicitação.

131

default3e02vuu3k4nzParticipant

no puedo acceder al historial de elementos generados, la pagina se queda cargando y no muestra nada

no puedo acceder a elementos previamente generados. y despues de generar otro proyecto no me muestra nada pero toma mis creditos

analytical_focuscb44Participant

ta muito ruim a experiencia de gerar som. O feedback em si de report também nem sequer funciona.

ja passei os detalhes suficiente na solicitação.

131

Callum262944711fi3Participant

I can't find anywhere to download my storyboard

I can’t see anyway to download the storyboard I’ve created in Firefly

202

2 hours ago

cfjedimasterInspiring

If you are logged in and go to adobe.com, you get redirected to firefly.adobe.com. I literally can't go to adobe.com anymore. (Unless I logout I guess.)

I did in the description.

512

4 hours ago

Spirited_youth8f8eParticipating Frequently

Cant generate image

I’ve been experiencing this issue for over a day now. Image generation fails every time, both with reference images and without reference images. Even a very simple prompt like “make a flower” fails and shows “Something went wrong. Please try again l

212

5 hours ago

Clever_Moon7c83Participant

The project failed exporting. Please try again later." Has anyone been able to fix this?

I have a fairly simple 1-minute drone video that will not export.

111

Ambrosial_Lionheart3804Participant

How to place the AI-model of myself into an UNCHANGED (!) background ?

My beginner prompts are very simple and clear:Set myself into the image ! (which works easily and well with Nano Banana, ChatGPT for example)It’s doesn’t work for me with Adobe FireFly and the Adobe-KI-model of myself.When I try to set myself into a

182

ChungYungParticipant

Why do errors occur every time after using your graphics generation tool for a while? What is causing this?

101

Claudio FabioParticipant

je ne peux générer une image. Message répétitif: réessaigner plus tard

I have three reference images uploaded to generate a new image. Every time I run it, I get a message saying: "An error occurred. Please try again later."

Generous_beauty6afaParticipant

No puedo generar nada en "firefly", todas las generaciones me salen "Ha habido un problema Inténtalo de nuevo más tarde."

Cross-Product Creative Challenge #14: High End Magazine Ad

Alan Gilbertson and I have put together this Cross Product Creative ChallengeWelcome to a new Cross-Product Creative Challenge! Thanks to everyone who participated with such great creations in the movie poster challenge.This time we’re switching from

76516

13 hours ago

scrat_8294Participant

free foreverOpen for Voting

free forever

42 minutes ago

scrat_8294Participant

a clipboard To copy and paste pictures when generating and generating actual Disney characters and actual Disney picturesOpen for Voting

Copy and paste pictures like a clipboard And generating Disney characters

43 minutes ago

Admirable_Forest0e55Participant

Firefly costumes my credits without upscaling my videoOpen for Voting

I uploaded a 1080 video to upscale it to 4K using Firefly, I left the window open for hours and nothing has changed, it just consumed my credits.*CONSUMES

2 hours ago

defaultyzoofn1h0uh6Participant

Merging Firefly Boards with AI AssistantOpen for Voting

It would be absolutely fantastic for productivity if the AI assistant were integrated into Firefly Board and helped with prompting in real time while brainstorming ideas on the board.

2 hours ago

Hugo TorresParticipant

Expose Firefly generation (image + video) via MCP/API so it can be driven from Claude and other AI agentsOpen for Voting

Adobe already ships an MCP connector that lets Claude reach Creative Cloud — asset storage, Lightroom-style adjustments, background removal, vectorise, InDesign merges, video render. It's genuinely good. But the one thing it can't do is the thing Fir

341

4 hours ago

Adept_Star5478Participant

gerei a musica gastei 200 créditos e nao consegui baixar nenhuma delasOpen for Voting

Aqui em https://firefly.adobe.com/generate/music gerei duas vezes consumiu 200 créditos e nao consigo baixar, já tentei de tudo e nada dá certo

7 hours ago

sham_4400Participant

Ha habido un problema Inténtalo de nuevo más tarde.Open for Voting

Esto me pone cuando intento crear en firefly algo con la IA.“Ha habido un problemaInténtalo de nuevo más tarde.”

emeprodParticipant

realicé 3 o 4 intentos de generacion de video en Firefly con el motor de RunWay Gen 4.5 y nunca me generó los videos pero sí me descontó los 600/800 creditos. Informo este error ya que necesito que me devuelvan esos creditos a mi cuentaOpen for Voting

CrevinParticipant

Pedi uma Edição de um vídeo e o vídeo FICOU O MESMO e gastou 500 créditosOpen for Voting

Gerei um vídeo pelo Seedance 2.0 com referência de vídeo e imagem como referência de cor. Foi gerado aparecendo a ponta de um telhado que não sei de onde apareceu. Quanto ao telhado não tem problema, porque o vídeo pode ser ampliado um pouco sem perd

Charismatic_Daisy69cdParticipant

i have always wanted to make people feel happy so i think we coyld make a new program for kidsOpen for Voting

I think there could be drawing music dancing programing and more

detailed_Whirlf11bParticipant

Message: we can't display the generated video. You can edit and try again. It didn't return the 400 credits to my account.

If firefly didn’t generate my video, I want the 400 credits back.

3 minutes ago

adamg83112480Participant

Cannot submit feedback for 'thumbs-down' video on Firefly

5712

9 minutes ago

Rene+UgarteParticipant

when selecting to bring a selection of animations to Adobe Firefly video editor there is an error message then I'm brought back to the homepage.

16 minutes ago

Blissful_makerbce1Participant

My generative credits are over itseems and its asking to request for unlimited, when i am trying to request, it isnt taking it.

25 minutes ago

janetm93040140Participant

I keep trying to generate something and I get "Try again Later" it's been four days now

I put in my text I’m trying to generate a handout and it keeps telling me something went wrong, please try again

253

32 minutes ago

robertm76159629Participant

Un message indique ''something went wrong ', je n'ai pas de video et cela me bouffe mes crédits.

Plus de 4 x et cela me prends des crédit😠

default3e02vuu3k4nzParticipant

no puedo acceder al historial de elementos generados, la pagina se queda cargando y no muestra nada

no puedo acceder a elementos previamente generados. y despues de generar otro proyecto no me muestra nada pero toma mis creditos

different_customerse02eParticipant

1生成视频不用积分，视频生成不了

说我当前设置消耗0积分，然后视频生成就是发生错误

alex_4148Participant

Not following instructions

I’m experiencing a frustrating issue with Adobe Firefly’s AI video tool repeatedly ignoring clear camera movement instructions.The first video was close to the brief, but it added an unwanted zoom-in. I used the edit function and clearly requested NO

141

3 hours ago

stunning_handece6Participant