Questions

Often when I am putting together a video project in Premiere Rush, I’ll get to a point when the playback goes black and I cannot see the video anymore.  I can hear the audio just fine, but the screen is black throughout the entire project.A couple of things about this issue:I’ve noticed that this tends to happen once I begin inserting titles and/or overlays to my videos. If I shut everything down and walk away for a long time (12-24 hours) it may work when I come back.  However, it often happens again shortly after I begin working on the project again. The videos that this happens to range anywhere from 30 seconds to 10 minutes.  Right now I have 4 videos that are under a minute each that has this happening.I’m not a professional video or audio anything.  This is just a fun thing that I do on the side.  That said, I don’t always have a lot of time so when this happens and my editing is essentially shut down for a day it is a real bummer. Any thoughts on how to keep this from happening?

Hi!I'd appreciate some help on an issue I keep experiencing for years. The problem is that after every major update to Photoshop, Lightroom and Lightroom Classic, the settings (or should I say "preferences") in these apps get reset to their initial state. It means that after single update I have to manually restore all my settings to the desired state and I must say it takes quite some time to do it for all the apps I use. To take Lightroom Classic for example, it means that after every update I open the app and it looks like it was just freshly installed - all my develop presets, export presets, app settings, interface settings are gone, reset to initial state. It's extremely inconvenient and I'm wondering if I'm the only one experiencing such problems.I would greatly appreciate some feedback from those who may know something about it, because I didn't manage to find a solution for this and at this point I'm just a bit desparate.

Hi,I have a 345.64Mb/s download speed fibre connection, and installing apps is becoming very, very hard due to the speed of Adobe Servers.I've been trying to get Photoshop, but it is taking as long as more than two hours to get 50% done.Network is perfectly working...Thanks!  

I am currently experiencing an issue with downloading Adobe applications through the Creative Cloud. The download progress has been slower than usual, often getting stuck at 1%. The Creative Cloud application also displays a warning message stating, "Progress is slower than usual. We're working on resolving this issue."I have verified that my internet connection is stable and running at normal speeds, so I believe the issue lies with the Creative Cloud downloader itself. Despite multiple attempts to restart the download, the issue persists.Could you please provide any guidance or steps I can take to resolve this? Any assistance in addressing this slow download issue would be greatly appreciated.

I search online and every corner of web is telling me Adobe is not supporting flash player anymore. But why am I seeing Flash Player.app in my computer. I did not install the flash player and it is definitely installed by creative cloud. I cannot find any flash uninstaller in my computer. How can I uninstall it safely. I do have two Flash Player.app on my computer.  

I can't download Neural Filters (Mac mini M4, Tahoe 26.2, PS27.3)... a download icon appears very briefly, but then closes again automatically without any error message.I see that this exact problem has been asked about many times, but I can't find a solution for my case, tried everything. I am the only user of the Mac, so I have all the rights... I have also tried different connections, but it just doesn't work… Has anyone an idea?thank u in advance

I am writing to address Adobe’s recent policy change regarding the Creative Cloud individual subscription, which now limits access to a single device at a time. This change is disruptive, deceptive, and blatantly exploitative.What HappenedFrom Adobe’s chat support:“After the update, the individual subscription can only be used on a single device at a time. Individual subscription is for personal use for the users. To access the subscription on multiple devices at the same time, we have Teams subscriptions.”For years, individual subscriptions allowed users to work on up to two devices simultaneously—a feature many of us relied on for our workflows. This update removes that ability, with no prior warning, and pushes users toward the more expensive Teams subscription.Why This Change is UnacceptableContradicts Adobe’s Past PoliciesAdobe has long marketed individual subscriptions with the ability to install and work on two devices simultaneously. Here’s a quote from previous policy document

Different functions in the neural filters cause a fault and a message that the filter is being disabled. Also the camera raw functions don't work properly and causes my ZZPC to freeze

 I bought my account on a school account; however, my school gives separate licenses for Adobe and doesn't give them for student accounts, so since I bought with my student account, there isn't like an actual admin that controls my account...And I want to get plugins for premier pro and after effects so like how do i remove the restrictions. i tried to change the pimrayr gmail but it didnt really do anything.any way there can be like a change in gmail accounts, even if the price increases like a bit? cuz i cant pay the cnacellation fee i bought the yearly plan

How to resolve it? I have spent more than 2 hours thus far, but nada. Unable to fix it. I'm on a MacBook Pro computer with 16 GB of memory.What gives?Thanks!-Ron 

Adobe error: 206 "Server disconnection" fix   This article explains HOW to fix this and WHY this error occurs. The fix is aimed at Windows (Win10) users, which tried ALL official- and community troubleshootings but none of them worked.   Issue: Adobe is NOT able to connect to its' servers, either in the creative cloud, during log-in or log-out, during startup of an Adobe product.   Result: You are not able to open, un-/install products, sign in/out.   Cause: (according to official Adobe troubleshooting) faulty firewall settings - but this is almost never the case. Real causes m̀ight be: Adobe-IP addresses blocked by network, proxy-settings that block Adobe access, Adobe-IP addresses on a local host blacklist.   You can read the TL;DR directly, or head over to the "Identify the issue" section.     TL;DR   the quick fix: Open the "hosts" file on Windows10 with a text editor (like windows notepad, microsoft word, etc.) under this path:  C:

This year my Intel Imac (really powerfull) started slowing down (adobe only). Ok, it was time to change.I just bought the Mac MINI M4Pro. And yes, it is fast. But my mac is too hot in my first day. I quit the CC app and now it is normal. I dont have any app opened. I is using a lot of memory. I am also facing bugs running Design (It crashes). And the installed apps does not show in LaunchPad (AI, PS, IN).Tested in m1 Imac, with Tahoe. Now i am using Sequoia. So it is not the OS.Come on Adobe. These apps didn`t change that much in the past 10 years. The core is the same, answer the machines are 10X faster. Same files are running smoothly in Affinite in my 2015 Imac.Something is wrong.

Hi everyone,I’m using a Microsoft Surface Laptop 7 with Snapdragon X Elite (Windows 11 ARM 64-bit) and I’ve been running Adobe Creative Cloud, Photoshop, Illustrator (beta), and Lightroom without any issues until last week.Since a recent Windows update or possibly an Adobe update, none of the apps will launch anymore – not even the Creative Cloud Desktop app itself.When I try to start Creative Cloud (or Photoshop), I immediately get the following error message:“The application was unable to start correctly (0xc000007b). Click OK to close the application.”Here’s what I’ve already tried – unfortunately without success:Completely removed all Adobe components using the Creative Cloud Cleaner Tool (option 1 = “Clean All”)Restarted the systemVerified that the correct Microsoft Visual C++ 2022 Redistributable (ARM64) is installed (and removed all x64/x86 versions)Ran sfc /scannow and dism /online /cleanup-image /restorehealth to check system filesRe-downloaded the Creative Cloud installer and

OS version: Windows 11 22H2, using Microsoft Edge (v142.x), Creative Cloud (v6.8x)Launching and signing in to the Creative Cloud desktop app works. Signing in to Creative Cloud via the browser also works.However, when I click “Open Creative Cloud app” from the Adobe Fonts menu, an error message appears.I have tried using Adobe Cleaner, reinstalling, and restarting multiple times, but the app still does not launch. I believe I have allowed the endpoints specified by Adobe, but the app still does not start. Please tell me how to resolve this issue. ■error messge「“The Creative Cloud app could not be launched. To manage fonts, open the app and sign in.”」（I am already logged in to both the browser and the Creative Cloud desktop app） ■Adobe fonts menu

For some reason, when I put in a filter or a gradient, there's these weird lines that appear and it messes with how I want certian images to look. I tried going through all of my settings, but nothing seems to fix this. Can anyone help me? I'll attach the screenshots to show what I mean.

Hola! No puedo reparar Creative Cloud, ni desinstalarlo, aparecen mensajes de error y no puedo solucionarlo. Tengo Imac M4 16gb.Me ayudan?Gracias!

I am trying for days to install Creative Cloud for descktop. I want to use Animate for simple 2d animations. the app installs but when I want to open it the following error appears:Creative Cloud.exe -Application error The application was unable to strt correctly (0xc000007b). Click ok to close the application.  Microsoft Windows 11 ProAsus Vivobook S15ARM64 -based PCSnapdragon(R) X Elite -X1E78100   I have tried everything: Adobe Creative Cloud Cleaner toolVisual C++ Redistributable (x86 and ARM64).NET repair toolProcess monitor for dll  DirectX I don't know what to do anymore. please help!!!if there is nothing I can do , I need to cancel subscription and searc for other software.On install page at adobe they say that my laptop is compatible. I don't understand why does not work    

My account have been suspended supposely for ''SPAM''. And To me it's false and unjustified . I just want to publish my creation here, to use it as a portfolio. My account as been suspended, I reveived an email from adobe and says ''Policy violation : SPAM'' with out explaining anyting. There's no way to contact any help center... so I'm stuck in a dead end. Is there any way to contact Adobe to have an explination...

Anyone able to point me in the correct direction, I'm on 6.8.0.821 in creative cloud on both my mac and windows yet I'm still missing the 15.0 update. Highest I can go up to is 14.5.1. Almost like I'm stuck on 14.5.1Any help would be great! Thanks!

And gives error with "This took longer then usual .....". This happens since yesteday on both on my machines. It may be linked with login incidend for EMEA reported on status.adobe.com, but that is closed now and my problem still persist. 

Ich möchte gerne temporäre Daten löschen, da meine Festplatte C ziemlich voll ist. Ich frage mich, ob C:\AdobeTemp mit C:\Benutzer\[Ihr Benutzername]\AppData\Local\Temp in der vorhergehenden Diskussion verwechselt wird.Im Ordner AdobeTemp ist 4,6 GB groß und es ist sinnvoll ihn zu löschen. Der andere Temp-Ordnern ist nicht so voll und könnte bleiben. Ich habe von den jeweiligen Ordnern einen Screenshot angehängt.Oder sind beide Ordner gemeint?  

I'm about to migrate to a new Windows 11 PC and was planning on using Creative Cloud to transfer my Adobe apps. However, on checking CC only InDesign is showing in Installed Apps. Photoshop, Illustrator and Acrobat are missing. Any help much appreciated.

I'm running Creative Cloud 6.8.0.821 on a mac book Pro M5 with Tahoe 26.1. When I run Etrecheck Pro I see that the applicationAdobeGCClient.app is frequently crashing. Crash report is attached below. Can anyone help me solve this issue? Thanks. Giorgio

As per the subject, I have recently noticed some strange behaviour in the CC app in that it is not launching at login in macOS 26. Going into the app's preferences, unsetting the Run at login option > Close, then setting it again has no effect. Is there a specific file, a plist perhaps, that is governing this through the 'runAtLoad' property? If so, where should I find that file? It is not in ~Library/LaunchAgents.  What can I do? Thank you!

created a profile using color checker passport but I can not see the profile in the profile list, what do I need to do to see it