Using the Community

I know this is  a pointless excercise, since Adobe doesn't participate here, but I'll document this in any case: The search tool on the new Gainsight platform reports wildly different numbers of results for the same query. For example:https://community.adobe.com/search?q=sync%20colour%20labels&category=Lightroom%20Classicreports 130, 274, 180, etc. as the number of result posts. When I scroll to the very end of the search results by hitting the Page Down button (with auto-repeat), the actual number of results displayed is many times the original number: 1543, 529, 838, etc. (I counted by copying the page’s DOM tree from Chrome into a text file and searching that text file.) But then the summary at the top always changes to "100 Posts". And the displayed results include a large number of duplicates, e.g.   43 <h2 class="search-result-title">🔎 Quick Tips: How to give Full Disk  43 <h2 class="search-result-title">Detecção de Pessoas e correção de  43 <h2 class="search-

Hello.I have an old licence for CS6: Design and Web Premium. It still suits me for the needs I have.But since Feb 2026 it's just marked as “Trial” and working time is running out.I still see this product in my Adobe account in the list of my products with a valid serial number, but when I launch any CS6 product it states that I reached the max number of activated devices even though it’s not true.On the devices tab I cannot do anything, as this tab is empty… I’m totally sure it worked fine few months back when I reinstalled CS6 to my laptop. How can it be solved?For me it’s 100% on the Adobe side. No devices = no verificiation.  

I have a table in InDesign which I created in a frame. I struggled to thread the table into another frame but somehow managed to do it though I don’t know how - it was a nightmare. Threading works fine through these two frames but now I want to extend to a further frame. I have tried every which-way and it just won’t work - similar to when I first tried to link the first frame to the second. When I try to add rows at the bottom of the table I don’t get an overset text indicator, the new rows appear OVER THE TOP of the existing table. By enlarging the frame widthways the new rows then space out to the side within the enlarged frame which is not what I want.I have tried creating a new frame first and then linking the frames by clicking the out point of the first frame to load content and then placing into the new frame. This links the frames but does not load any of the table or text.If I load the content and then just place on the blank page a new linked frame is created but again no ta

My author has decided that he does not want to use the convention where, within a sentence a character might be thinking and the thought is shown with an initial cap. Something like: Joseph thought to himself, What am I doing.He would like to make the W a w!Thanks for any help!!

We realize the tag is no longer being recognized but why in some customers and not for others?  Is anyone else having this issue? We have 10 customers who we integrate with and send document through their Adobe accounts for signature. Half of them no longer recognize the signature tag while the others are still working fine. Trying to understand what in the new release may be causing this.

​@Sameer K ​@Rikk Flohr_Photography, if you copy the following text from Lightroom Classic’s Help > System Info into a post or reply:the forum will reliably mark the post for moderation: 

The new user interface for the Adobe forums (on the Gainsight platform) is even worse than the old Khoros platform. The interface is determined not to show you information, collapsing nested replies, showing you just seven lines of the reply you're composing, showing top-level replies in newest-first order, and providing no page index for accessing long threads. To ameliorate these inanities, I wrote a free browser userscript that automatically expands nested replies, expands the input box of new replies to fill the window, changes the initial reply ordering to oldest first, and shows up to 30 top-level replies at once.  To install the script: 1. Install the free, widely used Tampermonkey browser extension. 2. Visit the script's page and click Install:https://greasyfork.org/en/scripts/564953-automatically-expand-replies-in-adobe-forums/ * * *I've tested this mostly in Chrome on Mac, with cursory testing with Firefox and Safari on Mac and Safari on Iphone, but Tampermonkey is also avail

For some reason, the search bar no longer works within my folders, if I get there through the CTRL+D (place tool) through InDesign. For instance, I am searching through our company logos, and typed in “Walmart” and it doesn’t search for our Walmart logos, when it should. Even when I click within the logo box and type W, nothing happens. The only way for me to bypass this, is to open my windows folder separately (not within InDesign) and then drag it on to my InDesign file. This is super inconvenient, especially when working with effects. Anyone know why my InDesign is having this glitch and how I can get my search bar to work again?  

I have several video with 6 channels of audio but only one can be imported to a sequence the next video import only audio but in the wrong order. This happends in Windows 11 because it don’t handle Dolby Digital.

Adobe Acrobat Sign 프로그램을 사용하고 있습니다. 해당 프로그램을 통해 전자 서명을 진행하고 있는데 앱을 통해서 전자 서명을 요청하다보면 좌측 하단에 [탬플릿으로 저장] 하기 버튼이 활성화 되어있는것을 확인할 수 있는데 이렇게 저장된 탬플릿은 어떻게 사용하는 것인가요? 

I’m unable to use Adobe Fresco currently because it keeps giving me a pop up saying “Adobe Fresco requires an additional 0.2 GB of free storage”. I have 130 GB of storage free on my computer and I still have 80 GB of space on my cloud storage. I have tried restarting the app and reinstalling it several times. I have even tried deleting some files but nothing has worked at all. 

I need a refund for Adobe Acrobat Pro.  I cancelled during the trial period but somehow it didn’t take.thanksRodney

Firefly and the other AI video tools do not work as intended at all.  I have been paying extra for credits thinking that it’s going to improve, but it really does not.  It simply does what it wants in a very weird way despite following the structure it is supposed to expect.  I’m simply asking the following after many tries, and each with the attempt to teach it what to do.  The modify feature does not work either.  It’s a mess and it’s not worth charging for such an imperfect product.  You really need to wait until the product is improved before charging.  I’m tempted to report to BBB, but I don’t like doing that.   “A fixed high-altitude aerial surveillance shot, with the camera remaining completely static and stable, showing several small human figures as distant dark silhouettes on a tan desert floor. The figures are positioned near scattered rock formations, and as the shot progresses, most of the figures run toward the nearby rocks for cover and most hide behind them, while one s

I've been using 2021 Premier Elements for years, now trying Elements 2025, want to get newly saved mp4(2025) files to match parameters of older mp4(2021) files, close enough for high-speed lossless merging in Bandicut. I've matched frame size, frame rate, constant bitrate numbers, keyframe rate, and audio traits, but that is not good enough for Bandicut, which is saying, “no, if you want to merge those two mp4 files together, you will have to use slow frame-by-frame encoding.” How many more parameters do I need to align, and what are they? I’m using a Windows 10 system, to create 1080p files, CBR with target bitrate of 11 Mbps. 

my god where do i go to even post a bug report literally see nothing to POST [abuse removed by moderator]

I have a current plan and I request a discount. I am a professor at the university in Turkey and my payment is tripled this month. I use indesign, photoshop and acrobat pro with ai. The rest is not mandatory for me.

How do I move an item from one design to another.  Click on it doesn’t work.

c'è qualcuno attivo nei dintorni di Chioggia per suite Adobe e C4D?

I have an Adobe Illustrator document that contains two separate PSD files.One PSD is used as the background, and the other PSD contains a visual with a shadow underneath set to Multiply blending mode. In Photoshop, the shadow correctly interacts with the background. However, when these two PSD files are placed separately in Illustrator, the Multiply shadow does not interact with the background PSD and does not darken it. The layer order is correct, and there are no issues in Photoshop. The problem only occurs in Illustrator when the PSD files are placed separately. I would like to know whether this is a known limitation or a bug related to how Illustrator handles transparency and blending between separate PSD files. If there is a recommended workflow to preserve correct Multiply blending, I would appreciate your guidance. Thank you,Özge

When i cancel my plan not working to let me request refund 

Does anyone encounter the same issue?The “create a post” button is shown in all forums but not in the Premiere forum for me. So I can create bug reports and feature requests everywhere but not in Premiere (which I was able to do before, also in the new community after the update)

Bilgisayarıma Adobe reader yüklemek isterken hep şu hatayı alıyorum neden olabilir

Hello Adobe Community, I am looking for assistance with successfully converting and importing a .vtt transcript from Zoom’s website, recorded from a conference call along with video and audio files from the call. The call covers training topics covered by a department of my employer and I edit them for, for lack of a better word, conciseness, for people that weren’t able to participate in the call, then the edited video used to create a Storylines-based module. Currently, I will transcribe the source video in premier pro, then I will make edits to the conference call’s video by removing filler words, long silences, repeated words, and conference call housekeeping mostly from the transcript.I have tried converting the .vtt file to JSON, but it doesn’t seem to work. I want use Zoom’s version of the transcript because it includes speaker names and is bit more accurate than Premier Pro’s own transcription for transcribing words, less common names and acronyms. I don’t want to use .srt beca