Account, Payment, & Plan

How do I see if i get the refund? How do I request the refund. I got the free trial on September 9,2026 and i forgot to cancel my trail however I canceled it today (September 17,2026) the same day i was charged $52

Had gotten adobe for school but since graduating I don’t need. Noticed they billed me after I forgot to cancel it in time. I canceled it within the 14 days. Will I get refunded?

Хочу купити кредити, але не працює кнопка Купити кредити, випливає помилка і не перекидує на сторінку купівлі кредитів

確定申告の時にしようしたのみで使っていませんが銀行引き落とされています簡単な解約手続きを教えてください 

I have the following situation:I had trial subscriptions Creative Cloud, and apparantly also Adobe Stock. Before my Creative Cloud subscription renewed, I received a notification and chose to continue it. For Adobe Stock, however, there was no notification and no reminder email.Now Adobe is gradually charging me around €400. I can barely afford Creative Cloud right now. I definitely cannot afford Adobe Stock. I do not even need this service.I understand that Adobe wants to make as much money as possible, but pushing customers into subscriptions like this is not acceptable. I am a student, and I have a payment method linked to an account that currently has no money in it. The 14-day cancellation period has already passed, but there has to be a way to cancel this Adobe Stock subscription without paying a cancellation fee.Under normal circumstances, this would be a different situation. But I went through my emails again, and I honestly cannot describe it any other way than saying that I w

I was charged for the plan on September 15th, even though I had cancelled it several days in advance—having used the free trial only once. It turns out I was just charged 47.7 soles, despite not using the application.

Saya minta pengembalian dana, saya tidak memperpanjang langganan. Langganan sudah saya batalkan dan berakhir di tanggal 14 September 2026, di tanggal 15 September 2026 saldo saya di potong untuk perpanjang langganan tanpa ada konfirmasi.

Hello, my Creative Cloud Pro subscription has been automatically cancelled twice by Adobe Fraud Prevention.The first cancellation happened during my free trial. I then purchased a new legitimate Creative Cloud Pro annual prepaid subscription directly from Adobe for $441.54, and this new subscription has now also been cancelled for the same reason.I am located in Senegal and I am using my legitimate payment method. I would like my account to be manually reviewed by the Fraud Prevention team before attempting another purchase.Please tell me specifically what information or payment/billing issue is triggering these cancellations and confirm whether the $441.54 payment will be fully refunded.

Kredi kartı ile yıllık abone oldum. Fakat kart bilgilerini çıkardım bu sebepten aboneliğimi iptal ediyor. Ben yıllık ödedim. Neden kart bilgisi silince iptal ediliyor. Acil destek. 

I did not realize that my 3 month discounted trial had ended and was converted into a paid subscription on September 16th . I noticed the paypal card charge on Septhember 16th . As I am still within the 14-day refund period, I would like to cancel the subscription and request a full refund otherwise i will never use adobe products agai.  Could you please let me know when customer support for will be available to assist with this request?

I did not realize that my 3 month half off trial had ended and was converted into a paid subscription on September 16thI noticed the credit card charge on September 16thAs I am still within the 14-day refund period, I would like to cancel the subscription and request a full refund.Could you please let me know when customer support will be available to assist with this request?

Ik wil graag tegoed bestellen voor AI videos. Maar dit kan al 2 dagen niet?

So my subscription is auto renewal and I plane to cancel it but I can't because the cancelation button is grey out. How can I fix it? 

I want to cancel my Creative Cloud Pro annual plan, paid monthly. It is showing an early cancellation fee of ₹1,994.97. Please help me cancel my plan and waive the early cancellation fee.

I subscribed to an Adobe Acrobat Pro free trial and cancelled within 30 minutes to an hour of subscribing and was charged a fee on $32.20 USD on September 9th, 2026. Why was I charged a fee and how do I get reimbursed? More Details: Invoice Number: 3574266023, Date: 08-SEP-2026, Order Number: 7278719400, Customer Number: 1282309047 Purchase Order number:  AB08472016922CUS

I can’t purchase credits or subscribe

Hello,I'm having trouble completing my payment for the Student subscription. The system says there is a problem with my payment method, but I've already tried several different cards and devices.Please assist me in resolving this issue so I can finish subscribing.Thanks!

Hello,I recently purchased a one-month subscription to Adobe Firefly for $29.99, which included 7,000 credits. At the time of purchase, it was clearly stated that I could cancel the subscription at any time.Immediately after completing the purchase, I canceled the subscription to make sure I would not be charged again next month, as I might otherwise forget to cancel it later.I purchased the subscription specifically to test whether Firefly would be suitable for my work. However, after canceling the subscription, my access to the service was completely blocked, even though I had already paid for the subscription through October 16 of this year.As a result, it appears that I have been charged $29.99, but my access to the service I paid for has been removed.Could you please restore my access for the remaining paid subscription period? I have already paid for one full month, so I would simply like to be able to use the service until the end of that paid period. If there is anything I need

I forgot to cancel my subscription and I DO NOT HAVE THE money please I need to cancel it

I'm using a trial but trying to cancel my subscription. When I click cancel under manage plans the cancel screen does not load. I have tried different browsers (firefox, chrome, edge), enabling cookings, allowing pop ups/ads, etc. How can I cancel it?

I started an Adobe Acrobat and Creative pron free trial and attempted to cancel the subscription immediately after the trial ended, but the cancellation option was unavailable. The payment has never been successfully processed because there were insufficient funds. My subscription is now suspended and Adobe is repeatedly attempting to collect the payment.I want to cancel the subscription completely and have all further payment attempts stopped. Please also confirm that there is no outstanding balance that will be automatically charged if funds become available.

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