Account, Payment, & Plan

Je veux annuler mon abonnement 

 I want to finish the contract for photoshop, but whenever I send the application, it always says that for early termination of the contract I have to pay 1500 SEK. Write to me when I have to send the application, so that you do not classify it as early? You look like robbers.      It is very difficult to contact you. Write me a reply to email. I do not have time to navigate your forums.Thank you.Maya.

Não estou conseguindo acesso a minha conta, pode me ajudar

Trail is over and I want a refund and to cancel subscription 

Hi everyone,My bank card has expired, and I have not requested a new one. Due to the nature of my work, I no longer use banking services.Despite this, my Adobe subscription is still active, even though the monthly payment cannot be processed anymore.I would like the subscription to be cancelled, but it hasn’t happened automatically. What should I do to officially cancel my subscription or close my account?I can still log into my Adobe account if needed.Thanks in advance for your help!Kornél

Is this how adobe bills you?PAYPAL/INST XFER ADOBE INC ADOBE LYNN PEARSON

Hi,I recieved the below email and am concerned about the security of my account. I have never purchased Cryptocurrency. Email:Paypal INC. requests your signature onthe document outlining your new account termsReview and sign We are thrilled to welcome you to PayPal and sincerely thank you for entrusting us with your banking needs!To finalize the setup of your new account, kindly review and electronically sign the attached document. Your payment method has been charged USD 350.00 for the following transaction:Cryptocurrency Purchased: Ethereum (ETH)ETH Rate: USD 2,699.18Amount Purchased: 0.13 ETHTotal Amount: $885.93If you did not authorize the creation of this account, please get in touch with our Cancellation Department immediately at +1 (888) 927-9951.We’re grateful to have you as part of the PayPal community and are here to assist you at any time.Warm regards,PayPal Customer SupportSupport Line: +1 (888) 927-9951.  Don't forward this emai

Como es eso que llevan semanas tratando de cobrar 22.99 por un producto que ni siquiera descargué y lo descabellador es que al ver que no habia dinero en la cuenta hicieron intentos de cobrar una cantidad menos 3.50 para ver si era posible el descuento, ahora hoy hicieron denuevo el cobra de una forma de credito osea q cuando entre dinero a mi cuenta el banco lo va a descontar, por un producto que no me han facturado, una suscripcion que no existe porque entonces no me dejan hablar con nadie si no tengo ningun producto pago y el bot arroja un mensaje que no tengo productos  activos con ustedes entonces como cobran 22.99 sin factura? EXIJO EL REEMBOLSO DE LOS 22.99 Y DEJEN EL ACOSO Y COBRO ILEGAL A MI TARJETA DE DEBITO

I accidentally canceled two of my subscriptions. Can someone please direct me on how to reactivate it? 

Trial period is over I do not want to subscribe If a subscription has been made, I request that it be canceled I could not make a transaction from your site It says that payment has not been made first It is a very unfair payment I definitely do not accept it Av. Nihal İbis

Is there no plan for only PS? I've never used or intended to use any other "apps" or cloud storage - and missing one E-mail got me locked in another year of yet again hightened prices. Any only photoshop plan that hurts my wallet less?  

Hi! I just got this email from mail@email.adobe.com, and I'm not sure if it's a scam. Anyone have any input? I have NOT clicked the link in the body of the email.

fiz uma solicitação de pagamento por boleto que deveria chegar por email mas não chegou.

Hello, everyone! I want to return my money, because I've got email that I need to upgrade my payment details due to my card validation date went out. and I think that adobe wouldn't write off money. In addition, 11,19 US dollars for me is big money. And before I've tried trial

Hello! I want to cancel my subscription, but my account shows an error with my payment details and I can't access my plan management. The cancel button is unavailable. I don't plan to update my payment details, what should I do?Thank you!

Did you find out how you got charged? 

Hola, necesito cambiar mi plan de Creative Cloud a uno más económico, y al seleccionarlo me indica error. Necesito cambiarlo de manera urgente. Alguien sabe? Gracias.   [Mod: Moved to the appropriate Account, Payment & Plan forum]  

Hello, I Just saw that Adobe took payment (36 Eur) from my credit card. I want my money back because I do not use additional photos. I only used the free version and when I canceled my membership it was said that my money will be returned. I want to ask what should I do? Best wishes Kamilė Džiaugytė

Buenas noches, disculpe lo que pasa es que quiero solicitar mi rembolso, es que pasaron los 7 días de prueba gratis y ya no alcance a cancelar la suscripción porque en realidad no la voy a utilizar, sñentonces la cancele hoy el mero día que me hizo el cargo a mi tarjeta por 299.01 le pido de favor que me me haga el rembolso, cuánto tarda?

Hello, I need help to delete/end an active subscription which is linked to my personal payment card but under a mail/account that I do no longer have access to - and hence cannot log into since password reset goes to that mail. Please assist. Many thanks

Hello,For unknown reasons I recieved 2 billings on 5th of may. The amount of these 2 bills are way higher than usual.Currently I only own the following subscriptions:- Photography membership- Premiere Pro MembershipThese memberships have always been billed on a monthly base of 17 and 18th of the month with a total of around €39. I have not taken any other memberships since these 2Now where did this billing of 5th may come from and why did I suddenly pay over 100 euros for it?

Appears my credit card has been charged 2 different amounts each month but I can't find that I'm paying for anything different and should only have the one charge. Who can I reach out to? 

Hi there, I recently cancelled Adobe before the 14 days. Instead of giving me a refund like they said they would money was taken from my account.Now one thing is when I bought the After Effects they did not charge my account originally I'm a little confused on why they took money from my account now instead of doing that beforeBecause right now they just stole money when they said you'd get refunded before the 14 days are up (in which, I cancelled before so my money in my account should've stayed the same since it was never taken out)

Hello! I am graduating this summer, but would like to get an Adobe subscription. I know that I can get a student account with my SurfSpot account, but I am wondering if I can still login after I graduated. Or can I still use it because it's a year subscription?

<removed-kglad> HelloI'm from Ukraine. My wife and I and three small children (7 months, 2 years old and 7 years old) left from the horror of the war and went into the unknown. But even in this difficult time, I need to work. And your resource now could help me a lot. In Ukraine I had an agency   Linnikov.agency  website [Link disabled by Mod]   But now everything is stopped and I took only one computer with me and try to work on it. I will ask for your help to give me free access to your resources, it would be an invaluable service at this time for me and my family. I need all Addobe programs as well as access to https://stock.adobe.com/ My nickname is [Personal information removed by Mod] Sincerely, Dmytro