Account, Payment, & Plan

im also in the same situation kindly guide me how to process futher more  

구독 취소 수수료 없애주실 수 있나요 부탁드립니다. 곧 군대가서 쓸 일도 없고 돈도 없어서 수수료를 낼 수 없습니다

Good evening everyone, i want delete my monthly account subscription, one month ago i called the assistence centre to remove my monthly payment and the company manager said to me it would be ended on November 25th 2025, after that day the monthly subscription go on with the total payment of € 24,90, this afternoon i recalled the assistence centre but nobody answered to me, someone could tell me how to resolve this problem?

i want remove auro payment 

I have/had a subscription that was yearly pre-paid.  I purchased a redemption code for another year (of the exact same plan - CC Photography 1TB) from a 3rd party retailer (Newegg), and like any normal sane person would, expected that when I redeemed the code it would extend my current plan.  Instead however it started a new plan, which created an overlap of about a month between when the old plan ended and new one starts.  So I contacted customer support, and the first rep told me that he/she would cancel the new plan and then send me a new redemption code within 5-7 days that I could then redeem when the previous plan ended. That was on Nov. 20th.  Since then, I have heard nothing.  On Dec. 2nd (nearly 2 weeks later), I checked my account and saw that the new plan was still associated with my account, and that the support case was still showing as active.  So I replied to the support case detailing what the previous CS rep had said would happen, and

Hey, i have been getting charged monthly from Adobe through my PayPal. I have two accounts which i have logged into and checked if there is a plan from them and they both say no. I want to know what account my payment is linked to, so i can cancel it as i'm getting charged £24 a month (am a student so need this cancelled asap or swapped to an account i use). thank you! 

Hello,    After a recent price hike on the Creative Cloud subscription (it doubled from last year), I decided to cancel it 2 days after I received the notification. But at this time, the payment had already been retrieved automatically from my account, even though I didn't want to renew the subscription. I've cancelled my plan (for [Personal information removed by moderator.]), but now I'm not able to request for a refund. How can this be done? I really can't afford to pay this subscription and cancelled 2 days after the notification.    Thanks in advance

Hi does anyone have a support number for Ireland 

I have received an email stating my account as been suspended and that they have tried to contact me. I checked my billing history and all monthly payments have been made on time with the next one not yet due. who do I contact regarding this email? 

So I cancelled my Pro Cloud, since I don't need most of the Apps anymore.I just need Lightroom (Classic). During the cancallation, I got a very good offer for switching to the Lightroom (Desktop, not mobile) Plan, which however only included 40GB storage, which is more than enough for me since I never use cloud storage anyways these days.I wasn't able to select it, clicking on it did nothing and I also wasn't able to read all the terms and conditions. Thinking this would be an offer I would see again afterwards, I cancelled my current plan. Obviously, now I only get the normal plan offered. Contacting the live chat did nothing. They said what the price of the plan usually is, I asked why I couldn't see the offer from earlier again, they answered: Sometimes Adobe shows special offers. They said I can provide a screenshot. I said no, I didn't think I needed one and they immediately asked if I had any other questions, basically closing the conversation. So, is there any mai

I was forced to open a second account for Adobe Acrobat because of some glitch disabling my account when I needed it urgently. It solved the problem but takin out a new account.but I now need to cancel the second 'new' account as all seems to be working correctly. In other words, I want to stop paying twice for Acrobat as it's included on my overall Adobe Account. I'm finding it impossible to do. I continually get put in a loop that won't allow me to cancel. How do I go about this?

I accidentally purchased a subscription to Adobe Acrobat. It stated that it was a free trial, and I clicked on “Agree and Subscribe,” but an error appeared because the free trial had already been used without my knowledge. I then clicked “Subscribe” again and later realised that a payment had been taken from my bank account.Can someone please help me with getting a refund?

Merhaba, şu anda 3 programı aylık ödeme planında kullanıyorum, ancak ödeme sırasında yurtdışı bankası olduğu için sorunlar yaşıyorum. Yıllık ödeme planına geçiş yapmak istiyorum. Nasıl geçiş yapabilirim?

I subsribed to a free trial of Adobe Acrobat and unsubscribed immediately. However, it seems the free trial also included this AI Assistant plan that I have to unsubscribe separately and it's charging me right now. If I fix the billing, will it immediately take my money? Should I ask my bank to not make any payment? I do not see myself using this function at all. 

I am writing this letter with a sense of urgency and desperation, hoping that my situation will be taken seriously and addressed with compassion and responsibility.Due to an unresolved issue with an Adobe subscription that I have repeatedly attempted to cancel, unauthorized charges have continued to be deducted from my account. Despite multiple efforts to resolve this matter through customer support, the subscription was not properly terminated, and the charges persisted without my consent. As a result, my limited financial resources have been severely strained.This situation has now escalated beyond a financial inconvenience. Because of these unexpected and ongoing charges, I am currently unable to afford my prescribed HIV (AIDS) medication. This is not a discretionary expense or something that can be postponed without consequence. Antiretroviral medication is essential for my survival and for preventing the progression of my condition. Missing doses or interrupting treatment places m

Dear Adobe Support Team, I am writing to raise a formal query regarding a charge that was processed on my account after I cancelled my free trial subscription. I cancelled the trial within the trial period and had no intention of continuing into a paid subscription. Despite this, my account was charged, which I believe to be incorrect and unintended.I am requesting a full refund of this charge with immediate effect. I would also like to note my disappointment at the lack of accessible, real time customer support for resolving an issue of this nature. For a company of Adobe’s scale, it is concerning that customers are unable to easily reach active support when billing errors occur. Please confirm:• That my subscription has been fully cancelled• That a full refund will be processed• The expected timeframe for the refund to reflect I look forward to your prompt resolution of this matter. Kind regards,Kyle Bloch

I wanted to try this but it didn't work for me! Help me to leave! I dont want to pay for something I dont usd!

 Hello, can I get a refund for this? I didn't know about this auto debit.. I already cancel my free subscription before it expire. Hope to get an answer.. Thank you. 

Hello,I’m currently subscribed to the Adobe Creative Cloud Student Plan. However, I recently noticed that my monthly fee has increased. At the same time, I’ve learned that some students are being charged a lower price (around 477 TL) for the same plan.Since I am also a verified student, I would like to request clarification about the current student pricing and whether my plan can be adjusted to the updated student rate.I am not including my personal information here for privacy reasons, but I can provide anything needed privately if an Adobe representative responds.I would appreciate guidance from the Adobe team on how to proceed, or who I should contact to resolve this pricing issue. Thank you for your help!Best regards.

I wasn't sure where to put this. Hopefully this is the right place. As I said, under my account, my plans page is blank and just sits and spins on three different browsers. I am unable to make any changes to my plans. I tried reinstalling creative cloud. Cache was cleared. And again, not working on three browswers. Help?

Hello 6 days ago I asked for a refund I never thought this company would delay like this so unfair so disappointing and no communication at all like they don't care

Adobe have cancel my account. I have no idea the reason. The fact is that I can ni longer use LR mobile premium even si I have a subscription paid until next year. Any help/ideas?

I'm having the same issue and the answer should not be to use the mobile app.  The site should load properly. 

Why am I being charged the annual fee for cancellation?? I could see a small fee but $100+ is ridiculous and not fair. My car will continue to be charged if I don't cancel. This is a scam and makes me never want to use Adobe again. Please waive this crazy cancellation fee.

Good day,I am writing to formally request a refund for the amounts charged WHICH YOU DEDUCTED TWICE TODAY on the referenced invoices.I cancelled my subscription within six days of activating the free trial, prior to the scheduled deduction date of 18 December. The upgrade was made in error as I was trying to delete the already existing account, and the subscription was subsequently deleted. As I am still within the 14-day cooling-off period, I respectfully request that the two charged amounts be refunded in full.Please also confirm that my subscription has been fully cancelled and that no further charges will be incurred.I trust this matter can be resolved promptly and look forward to your confirmation.