Acrobat Reader

Have a couple of end users who's Adobe Reader DC auto updates and keeps crashing when opening PDF or opening Adobe, version  25.1.21111.0. Got the below from Event Viewer as Adobe doesn't give a crash report after crashing.  Faulting application name: AcroRd32.exe, version: 25.1.21111.0, time stamp: 0x696ea0f5Faulting module name: ucrtbase.dll, version: 10.0.26100.7019, time stamp: 0xafb62d66Exception code: 0xc0000409Fault offset: 0x0002da51Faulting process id: 0x3A60Faulting application start time: 0x1DC91D515740F25Faulting application path: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exeFaulting module path: C:\windows\System32\ucrtbase.dllReport Id: d8cabddd-9656-49bc-8e91-8c34b3b084e9Faulting package full name: Faulting package-relative application ID:  Has anyone else got this or is there a way to fix the issue, I've uninstalled and reinstalled but Adobe just auto updates again to that version.

I have a question how to download multiple pdf files on a website in chrome browser? I don’t know much about coding so kindly help me find the solution. 

I opened Preferences > Generative AI, and deselected Enable generative AI features. I also disabled new Acrobat Reader and restarted the program and restarted my computer, but the AI comments are still there. So frustrating.  My MACOS is Tahoe 26.2 and Acrobat version is 2025.001.21145

In Adobat Acrobat DC I would like, as in previous versions, to be able to open a document at its table of contents and add the same document in a tab opened to the page I choose.Here’s how I used to do it: Menu > Window > New Window, then I dragged the new window to the taskbar and a new tab would appear there. Now it no longer works — how can I get the same result?  

New installation of Adobe Pro and cannot print.  I can open in a browser and print with no issues, but not from the desktop version.  IT has run a repair, with no resolution to the problem.  Have also tried a full reinstall through Creative Cloud.  Cloud says my version is up to date.Another coworker is having the same issue.  I have reviewed many of the posts, related to similar issues, but none of the fixes work.

Hey Adobe Support, As of today (Jan 26) Mac with Apple Silicon Acrobat is still not opening password protected pdfs with a hyphen.This issue exists since a couple of years, my tax accountant always sends me pdfs with his default password which, unfortunately, includes a hyphen.Opening this with Mac OS Preview works without any hassle, System: MacOS 26.2, M1Acrobat: 2025.001.21145As it works in mac preview I still can narrow this down to Acrobat.Preferences reset did not help.Any ideas?

Hi, Since the initial topic is still unavailable in the new Adobe Community.  Could ​@AnandSri confirm that the latest update fixes the reported issue ? 25.001.211xx Planned update, Feb 02, 2026 — Acrobat-Acrobat Reader Release Notes Bug fixesPerformance 4549331: Acrobat hangs on scrolling through pdf after launch 4548396: Acrobat crashes on launch Thanks!

We need help urgently about Adobe regarding an issue with Adobe Reader after a monthly Microsoft Patch.We are attaching a thread that describes the exact problem:https://community.adobe.com/questions-12/adobe-acrobat-reader-shows-a-grey-screen-after-installing-kb5074109-when-utilising-the-webbrowser-component-in-windows-1546977Since we understand that there are more people who have the same problem, we wonder what solution or workaround Adobe can provide?

When filling in the document, the program uses a font with the Greek alphabet, only when I use a Polish diacritic mark, the font changes to the correct one. Please help me because I have already searched half of the internet.  Adobe Reader DC 2021.005.20048Windows 10 x64 

HelloI am unable to start Adobe Acrobat Reader.The application closes immediately at launch and generates a crash report.The crash report shows the following error: EXCEPTION_STACK_OVERFLOW (0xc00000fd)The recurring function calls seem to originate from the plug-in "Annots.api" (version 25.1.21111.0), which appears to enter a recursive loop inside PlugInMain.System information:- Adobe Acrobat Reader version: 25.001.21111- OS: Windows 11 Pro, build 26200- CPU: Intel i5-10500 - GPU: Intel UHD 630- RAM: 8 GBI have already tried:- Rebooting the PC- Reinstalling Acrobat Reader- Removing leftover folders after uninstall- Checking for OS and driver updates The issue persists.Could you please help me resolve this problem or provide guidance on how to repair or replace the Annots.api plug‑in? Thanks

Hi all, hope you can help me!So I have this PDF signed with a EU qualified certificate. In my Mac, Reader will confirm the validity fine, but when I made an update on one of the PC:s it will not validate. It seems it wont even validate against EUTL anymore? Pic:                    The other PC is still fine, even after update. Both are about a year old and have the same settings as far as I can tell: What is wrong? I know the certificate is valid, why wont Reader validate agains EUTL all of a sudden? 😞

We’re on the latest reader version that I’m aware of and still have Windows Defender showing the following:openssl 3.0.18.0 'c:\program files (x86)\adobe\acrobat reader dc\reader\rdrtools\libcrypto-3.dll'openssl 3.4.3.0 'c:\program files (x86)\adobe\acrobat reader dc\reader\plug_ins\libcrypto-3.dll', 'c:\program files (x86)\adobe\acrobat reader dc\reader\plug_ins\libssl-3.dll'Do you have a way of fixing these vulnerabilities in the program that is using older OpenSSL libraries?

Hello everyone,, It's considered the premiere pdf software, but it has trouble just opening files, let alone more than one. Scrolling leads to system hangs. The program crashes periodically even when you're not really doing much that stresses it [Spam link removed by moderator.] Is the issue a simple bit of code that IT pros are familiar with, or is it just buggy for no good reason???

How do you print double sided from Adobe Reader?I have tried 'File >> Print' which brings up the print dialogue box.There are no options for double sided/duplex on the basic view. I have two options: 'Properties' and 'Advanced'. Properties also has an 'Advanced' option. The double sided/duplex option does not appear on any of these forms, even after I have expanded all the menus.I have been searching the internet for days and I can't find an answer to this (what I though would be very simple) question.My printer is capable of printing double sided so it is a setting in Adobe that is not showing up.

Acrobat Readerを使用しています。スタンプ機能があるのですが、私のは「承認済」とか数少ないのですが、別の社内の者は「納品書」「請求書」等色々種類があります。このようなスタンプはどこかからダウンロードするのでしょうか

Does anyone have any help on this matter, i have done the registry edits, i have downloaded the new reader, i have went by their AI instructions as well as Adobe Support Instructions. i can clear remembered account info, there is no check box there for me to enable.

My client initiated a trial of Acrobat Pro, adding their credit details. They then wanted to cancel and revert to the free version. The app on re-install immediately starts “Upgrading key features” and cannot be opened again without logging into a licenced account. On start-up of the app it would prompt to open the browser to authenticate but didn’t do so.I have tried uninstalling with Revo uninstaller, Creative Cloud Cleaner tool, AcroCleaner, and running all 3 in different orders. Manually clearing all registry entries I could find. Deleting all possible files containing Acrobat or Adobe in the name via a file indexer. Logged back into his Adobe account in browser to see the trial had been re-enabled without his consent and was about to expire and start billing him. Cancelled the trial again, deactivated the device via account management, deleted all cookies/cache for Adobe websites, re-installed Chrome after clearing registry entries. Installed Windows 11 32 bit version Acrobat. Add

3-4 weeks ago, I got a glitch in my Adobe Acrobat Reader on my Windows 11. As it can be seen in the attached image, my opened PDF documents get duplicated. I open them, wait for a few seconds to pass while using another application, and when I return to Reader, everything is duplicated in the same order it was opened. If I try to close the duplicate, it will close the original tab. I have been using Reader for more than 10 years, and on this specific computer, I am using it for almost 2 years without any glitches ever. I tried updating both Windows and Reader, and it didn't help. I also tried fixing the installation, but it didn't work either. I hope I can get a solution to this. Thank You in advance.

Leider ist mein Eintrag bei Adobe verschwunden, mit der Umstellung auf das neue Portal.Bei Google findet sich noch der Eintrag aber zeigt ins LeereDaher erneut:Wenn die Miniaturvorschau aktiviert ist und über ein gemapptes Laufwerk über RDP eine PDF Datei verschoben wird, blockt der Adobe das aus. Mit anderen PDF Programmen funktioniert es. Die User möchten die Datei mit angezeigter Vorschau verschieben können. Bisher gab es dazu keine Lösung seitens Adobe. Wie ist der aktuelle Status? Infos von bisherigem When Windows Explorer displays a PDF preview (or thumbnail), the AcroRdr.exe or AcroCEF.exe process temporarily opens the PDF file to render the preview.In a remote session (RDP/Citrix), this handle isn’t released quickly, so the file remains locked — preventing you from moving, renaming, or deleting it. No effect if enabled or disabled Protected Mode. The other Setting is required "Enable PDF thumbnail previews in Windows Explorer” since users wants to see the preview and then move

First of all, I created a post about this last month which was suspiciously deleted with no resolution: https://community.adobe.com/t5/acrobat-reader-discussions/free-adobe-reader-asks-me-to-login-and-then-crashes-when-i-don-t/m-p/15626257 The problem started happening again today. MacOs. Adobe Reader Free Version 2025.001.21111.I try to open any PDF and the app opens a window asking me to login to Adobe. I click the X to close the window and the entire program crashes. The only workaround is to uninstall the program and reinstall it from scratch. Then it works for a few days or weeks, but the problem eventually comes back. Might be tied to auto-updating, but I’m not sure. This time I took a screen recording so you guys can see it for yourself. See attached file.The problem needs to be fixed, it’s been present since around June 2025 and I believe is affecting all MacOS users just trying to use the Free version of Adobe Reader.1 Attachment

As the title stats, i want to install MUI with English and french silently. Deploying it with PSADT.  So i first downloaded the MUI from Adobe - Adobe Acrobat Reader DistributionJosh183_0-1768322181642.png Now if i install this by simply clicking on the exe, it will extra and launch installer. You get to the menu where you can customize the setup. At this stage, you can choose the language. So i chose the ones i want and it installs. Josh183_2-1768322925796.pngWhen holding CTRL and clicking on the EXE, you can trigger the language section ONLY IF THERE IS ANOTHER LANGUAGE TO SELECTJosh183_3-1768323180130.pngSo great. It works...Now i download Welcome to the Wizard — Acrobat Customization Wizard for WindowsI extract the content of the exe using 7Zip and load it up in the Wizard.Josh183_4-1768323597119.pngSo first thing i see is that i only have access to English under the Features..Where are all the languages!?Josh183_5-1768323764735.pngThen installation Option

Hi,we have an ECR approval pdf set up with fields that contain text. If the field contains more text then the field size, a scroll object is visible near the text field.  Here is the problem: when I have uploaded it (request for e-signatures) , only those with a Acrobat Pro version have the option to scroll in that field, not those with a standard Reader version. And most of my colleagues have the standard Reader version.Once everyone has signed the document, and has received a copy in the mailbox, the scroll function is active again for those with the Reader version. OS: Windows 11  

Bonjour, un de mes clients à besoin d'utiliser la visionneuse gratuite Adobe mais l'installation bloque elle fonctionne jusqu'à la fin et au moment d'ouvrir les documents il est demandé d'installer la dernière version d'adobe. Quand on va dans programmes en effet elle n'apparait pas. On a relancé plusieurs fois sans succès. Chat GPT à indiqué que cette visionneuse n'était pas compatible avec Windows 11 ARM. Avez-vous une solution pour pouvoir installer cette visionneuse sur son PC? Merci pour votre aide

we are wanting to setup purview labels for our PDF's in adobe it says under preference--> security check the box for purview information, but there is no box just a clear remembered account button. i have added the registry keys multiple times to make sure they are correct, per Adobe knowledge base, as well as repaired and reinstalled the newest reader. any help would be greatly appreciated.

Hi, Few days ago I have received reports that Adobe Reader is crashing while viewing any type of PDF documents. The document would load fine and after a few minutes the Reader window would stop responding. OS - Windows 11 24H2 (26100.7462), on-premises domain joined with Microsoft Security Baseline policies applied. Attached is the Sysinfo. Crash dump - https://we.tl/t-xXPZo4v846 WinDbg shows the following information:************* Preparing the environment for Debugger Extensions Gallery repositories ************** ExtensionRepository : Implicit UseExperimentalFeatureForNugetShare : true AllowNugetExeUpdate : true NonInteractiveNuget : true AllowNugetMSCredentialProviderInstall : true AllowParallelInitializationOfLocalRepositories : true EnableRedirectToChakraJsProvider : false -- Configuring repositories ----> Repository : LocalInstalled, Enabled: true ----> Repository : UserExtensions, Enabled: true >>>&gt