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Cancelé antes de que pasará la prueba gratuita y hoy que finaliza han intentado cobrarse el plan anual. Lo he vuelto a cancelar y me sale que el plan está activo hasta el año que viene, pero no lo quiero y quiero que no se vuelva a intentar cobrar otra vez.
I was trying to use your free trial but when payment time it charged me before free trial. So now I want my refund.
I do not have an active subscription and you guys tried charging me almost 30$ for one this morning, twice.
Olá, solicitei o cancelamento, mas ainda estão descontando o valor no meu cartão de crédito
I have a pdf with hyperlinks that I need to remove them to block the internet acccess.
Can I get a refund on my subscription I recently cancelled. I do not need the service.
Hola! He cancelado mi suscripción el día 1 del periodo gratuito, recibí el correo confirmando la cancelación y aún así me hicieron el primer cobro del mes. Volví a cancelar y a recibir confirmación de cancelación y a la hora me cobraron de nuevo. Cómo y cuándo podré recibir mis reembolsos y estar segura que no me volverán a cobrar?
Dear Adobe Support Team,I previously requested to cancel my Adobe subscription and was prepared to pay the applicable cancellation fee. However, during the cancellation process, Adobe offered me the option to keep my subscription active with three months free of monthly charges, which I accepted. This offer was subsequently reflected in my account and billing information.However, I have noticed an unexpected charge of AUD 107.97 (AUD 71.98 + AUD 35.99) from Adobe Systems on 24 August. Based on the three-month free period offered to me, I was not expecting any subscription charges during this time.Additionally, I cannot find any corresponding invoice or transaction details for these charges in my Adobe account, so I am unsure what they relate to.I would greatly appreciate it if you could clarify the reason for these charges. If they were made in error, I kindly request that the total amount of AUD 107.97 be refunded to my original payment method.Thank you for your assistance. I look for
It started happening like week or two weeks ago. Until then I was able to use my app as normal.
The mobile / ipad application is not syncing and or not locating historic files in the search. The files are present on the desktop version but I can’t seem to transfer to iPad.Up until 3 days ago I was able to open the iPad, search all historic file and duplicate files. I am unable to do this now.
Ich weiß auch nicht, was unter diesem Abonnenment zu verstehen ist. Und möchte es kündigen.
There is an odd bug when trying to edit highlights/comments on single page view, as shown on this screenshot, it zooms away alot and there is a white box filling the screen.Meanwhile, the same test on continuous view works as intended
I’m on the internet
I just made a subconscious for adobe premium and my bank has been debited but my adobe account is saying no subscription. It is not showing at all that I subscribed and I have been debited.Pls either you open access to premium for me or refund my money
Using iphone unable to open that one document. It showing this error. I try access document online but not working. App is also updated. Sign out and sign back. Offload app. Nothing helps
I have made a interactive pdf by InDesign, but when I try to open it with Acrobat Reader (Mobile version) it doen’t work.Buttons don’t work, same for pop-up windows.How I can fix this problem?
I want to cancel my subscription to adobe how i can do it
Trying to cancel a subscription and instructi9ns available don't work. No option to cancel seems to exist and no contact info other than this forum to seek advice. Please anyone??
Since last update won’t open any document on my iPad. Please solve this problem. I’ve been using it since ever and since last update won’t open any document. Just doesn’t works !!
I signed up with an account but now at a later stage I no longer have access to those details as I'm using a different now and I'm unable to log into the account but now i would like to cancel my subscription because my bank account is still being charged .
I never had a subscription, I always had the free account and I am constantly being charged numerous times for........ something...... I can't even keep money on my card because of it. Make it stop
It is showing me that Adobe has suspended all the new sales of goods in your country. Since when Adobe does this crap to USA?
Too hard?? I have been using Adobe products for 20 years and never had a single problem highlighting a pdf. Today I find I can't highlight a PDF and I really need to. I have spent the entire day, its now 3:30pm, trolling the internet trying to find out how to highlight and Adobe PDF document. Epic fail Adobe.
Hello, I have been having a problem with the application over the past week. The file opens for a split second and then closes immediately. I cannot attach it to an email, nor can I manage to view it in time. Please help me.Best regards,
I bought adobe yearly subscription from Samsung store order # P20260830US27858230, but when I log in I have no access. Please help me as I bought it for a reason
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