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We truly appreciate the time you've spent with Acrobat Mobile or Scan. While we’re sad to see you go, our priority is to make cancellation simple, transparent, and respectful of your time. Before you proceed, here’s what you need to know about refunds:If you cancel within 14 days of your original purchase, you’ll get a full refund. If you cancel after 14 days, your subscription will remain active until the end of the current billing period, but no refund will be given. For full details, please review our Subscription Terms & Cancellation Policy. Here’s how to cancel based on your subscription type:On Android: Use our automated cancellation form to submit your request. It only takes a few moments. On iOS (iPhone or iPad): To cancel your subscription, follow the instructions outlined in the help article. On Desktop (Acrobat Pro): You can cancel anytime through your Adobe Account by following the steps in this guide. Wondering about your account, payment, or plan? Ask away right he
Ich habe meine Datei in Adobe gelöscht, und leider wurde sie auch aus dem Speicher meines Handys gelöscht.Kann ich sie jetzt wiederherstellen?
I just paid for my annual subscription, but I still appear as a free-tier user. What should I do?
En junio del 2026 pagué 69.99 por la suscripción de un año y siempre me pone problema para usar la aplicación. Ya me lo han descontado 2 veces y aún así no funciona, dice en la aplicación que tome la prueba gratis pero por qué si ya pagué ? Otras veces dice que está paga la suscripción pero muestra un error. Necesito el reintegro del dinero
Hi, I opted for 7 days free trial subscription and was directed to pay 349 rs. for auto repayment. I wanted to explore the trial version. I humbly request to refund the payment. I cancelled my subscription immediately.
Why its easy to subscribed with any adobe services and very diffucult to unsubscribed, can any body help me to unsubscribed to pro and AI services, when i reached out cancel plan the page not appear at all and make continous loading without appearthis is continous problem , so iam subscribed with monthly plan so its logic when i wanna unsubscribed i can do it easily , i tried different browsers different time private page mobile or web but i cant and if i wanna to add services its so easy
Objet : Formulaires PDF interactifs — absence de synchronisation inter-pages et de JavaScript dans Acrobat Reader pour iPad Bonjour,Nous concevons des formulaires PDF interactifs professionnels (questionnaires de diagnostic) destinés à être remplis au stylet sur iPad, dans Adobe Acrobat Reader.Nous rencontrons une limitation bloquante, spécifique à Acrobat Reader sur iPadOS. Trois mécanismes standard du format PDF, qui fonctionnent parfaitement sur Acrobat pour Mac/Windows et sur le lecteur natif d'Apple (Aperçu / PDFKit), ne sont pas pris en charge sur Acrobat Reader iPad :Champs de formulaire partagés (plusieurs widgets portant le même nom de champ) : lorsqu'une case est cochée sur une page, le widget correspondant situé sur une autre page n'est pas réactualisé. La valeur du champ est pourtant bien enregistrée ; seul l'affichage du widget d'une autre page reste figé. JavaScript de formulaire : les scripts de calcul, les actions de champ (MouseUp), et les scripts d'ouverture de docume
The scanner feature on my app to create new scans no longer works
I am writing to formally dispute and request a full refund for a charge that was deducted from my account after I had already cancelled my subscription via the Adobe application.Despite the successful cancellation, the amount was automatically withdrawn without my authorization, consent, or prior notification. I did not approve this transaction, and therefore consider it an unauthorized charge.Please note that continuing to bill a customer after subscription cancellation constitutes improper billing. As no valid authorization existed at the time of the charge, I am requesting a full and immediate refund of the amount deducted. I expect written confirmation once the refund has been processed. Please let me know if you require any additional information from my side.Sincerely,Ahmed Adel
I have lost all my Adobe pdf files in my mobile phone, can I recover it?
Hello all,Does anyone know how to verify digital signatures in pdf document on android mobile? I am opening the file in Acrobat reader mobile app.Is there any way to do it without using laptop?
When combining files it takes much to long to combine it’s almost been 24 hours. I have off loaded the app, made sure it’s updated, deleted files and ensured I had space, and closed the app on my IPhone. However it still will not complete the combination. What else should I do? Why is this occurring?
I just started the free trial by setting Autopay with free trial, I refreshed the page but now I am not able to find any subscription account even if have logged in with same email, it says to start free trial again but I have already started and the auto pay is also updated now not able to cancel or use the account
I was using the free trial for one day and I forgot to cancel before being charged. I tried canceling my subscription today 7/24/26 which is the day I got charged. It says canceled but plan renewals on 7/24/27. I do not want to continue the plan and would like to cancel and receive a refund. Please advise. Thank you
لا يمكنني الغاء الاشتراك اريد الالغاء الفوري للاشتراك وسحب بطاقتي لعدم وجود ما احتاجه في البرنامج مع العلم انني في ونائيه والغاء اشتراكي في البرنامج الفتره المجانيه ، اريد فقط سحب بطاقتي بصوره فوريه
I cancelled my Adobe acrobat subscription last July 1, 2026 and was approved for refund. And it’s been 16 days but I I still didn’t receive my refund on the Gcash account that I used.Case Number: ADB-45980283-L5K3
I was going to fill a form out so i signed up for year free trail should start straight away. Money taken out of my account 20 cent afzer i give my approval. But i still cant fill in my files. Keep saying have to signe up
I started the free trial for Adobe on my phone today. It was the yearly subscription which came with a 2 week free trial. Why am I being charged for the year 2 weeks before im suppose to
Why was my bank charged when I don't have an account set up for subscription
my issue started with the case number above, which seemed to be an activation issue. The tool, “Request e–signatures” was no longer available to me and I had noticed that under my account when I click my icon in the upper right hand corner, it stated that I was a free user. I have paid a subscription to Acrobat Pro for many many years. The above case was a result of my phone call and waiting hours on the phone and finally speaking with someone that was unable to resolve the issue. Then I get that email above. Tell me the case was closed without resolution.After my own troubleshooting, I discovered that the price of the Acrobat Pro plan went up from $15.99 per month to $19.99 a month. So I upgraded my plan and I had to do that process on both, my iPhone and my iPad. After doing that, they told, “Request e-signatures” Became an option on my iPad; however, it still does not show on the iPhone. I do run beta software on the iPad and I run non-beta software with the latest version on my iPh
Muy buen día, he cancelado la suscripción Premiun al 7mo día del uso gratis, pero no he recibido el reembolso del pago. Me gustaría tener información de que debo hacer y cuando tendré mi dinero de vuelta
Want to cancel, I don’t need this app on my phone, I haven’t used it in months, I want my pending payment refunded
Tutti i miei files sono improvvisamente spariti (tutti con stella, quindi in Cloud) da ogni mio dispositivo (sia tablet che telefono). È come se fosse un glitch ed era tutto okay fino ad appena 20 minuti fa. Ora l'unico file che mi compare (sia nei Recenti che in Con stella) è quello di Benvenuto di quando l'app viene aggiornata (20 luglio ultima volta)
When I try to open and edit, my apps automatically closes the document
la universidad con la que trabajo cambió el dominio y ahora no puedo acceder a los servicios que estoy pagando con ustedes. Cuando entro con el correo me aparece el dominio antiguo que no está vinculado al pago
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