Adobe Acrobat Sign

I’m looking for a way to export a list that shows the next person required to sign each actively routing document. We typically have around 30 documents routing each week, and there are frequent inquiries about who is currently holding up the signatures. While I can manually check each routing agreement to identify the current signer, I would prefer an automated export from Adobe Sign that clearly indicates the next signatory for all routing agreements. If I can export this data into Excel, I can build a Power BI app to automatically update a site with this information. In an older version of Adobe Sign, I recall being able to access this field, but in the newer version, even after selecting all available fields, the current signer’s information does not appear. The export shows all signatories on the agreement but does not specify the person currently holding the agreement for signature. Does anyone have ideas or suggestions on how to extract this specific information?

As mentioned - please advise.  I want to remove the document there as well.  Please advise.  Thank you. 

Hi.  I need to update my login/account e-mail with Adobe acrobat sign - does anyone know how to do this?

I added a custom date field in an Adobe Sign document because I only needed the month and the day. The field isn't marked as an error when I created it and Adobe allowed me to send the document out, but once the signer tries to fill in the date, they get the error message attached and nothing we enter works! What happened?I have also included a snip of how I created the field.

Hi,I recently signed a document via Adobe Acrobat Sign. While I received confirmation for another document I signed around the same time, this particular one is not appearing in my Acrobat Sign dashboard under the "Manage" section or any other tab.I want to make sure:The document was successfully signed and submitted.The sender has received the signed copy.I can retrieve or view the signed version if needed.I’ve already checked my email and tried logging out and back in, but the document is still missing from my dashboard.Any suggestions on how to proceed or confirm delivery with the sender?Thanks in advance!

I have made a fillable PDF form but, when I try to send for signature, it says it can't send because it is an "Unsupported File type".  It gives no guidance at all about what is supported and what is not.  i would have thought a PDF form made in Acrobat DC should be automatically supported.I can't find any useful guidance on this on the web.  What goes on?

Switched to new experience by force 😞 Search for template function not working. We have to scroll the long list to find. -also Radio Buttons on old templates are glitching in New Experience. We are forced to delete and create new ones or it doesn't let us send.- If you're first position in the signing order, your name doesn't auto-populate in the box and you can't select "myself". I'd like to switch back to the Classic Experience. 

I received a signed document from my client with ADOBE verification that it was signed, but there is no written signature on the signature line. It only had a printed stamp of the person's name and date of signature below the line. What could be the problem? Is it truly valid? 

I use Adobe Sign for certain legal documents for our customers. Today, I sent a customer a document to e-sign and got the notice that the email bounced back and was undeliverable. I thought maybe it's because the customer was using a school email so I had her give me her personal email. The same thing happened. I'm not sure what to tell her to have her or I remedy the issue. I can't even access the Adobe Sign support because, as a previous poster mentioned, the Adobe Sign support page is broken.The FAQ that I saw for emails bouncing seemed to be dealing with if you are the recipient and the emails are bouncing. But is there anything the sender can do? Is this purely a recipient problem? Any help or input would be greatly appreciated, thanks.

Where is the official publication that Adobe Sign will be blocked from use for China? What would this mean for existing users within China?

Buenas tardes. En los últimos días las notificaciones de reportes enviados/firmados comenzaron a ser filtrados como spam. Desde nuestro área de seguridad informática nos comentan: "este dominio presenta inconvenientes con la configuración de sus registros SPF, DMARC y DKIM. Debido a esto, nuestro sistema Antispam, al verificar la autenticidad de los correos provenientes de dicho dominio, encuentra errores, Por este motivo, y como medida de seguridad, dichos mails están siendo derivados automáticamente a cuarentena". Adjunto captura de pantalla   

Is there a way to set up a webform on a retail store ipad for in person signature with out the email verification? The email verification is getting lost and we just need a drawn signature on the webform. Is this possible? I feel like this used to be.

I have forgotten my password on the digital signature option in the "fill and sign" section of Acrobat. does anyone know how to recover and/or change it?

I got an email from my company, but unlike all the other e-signature documents, this time there is no option to sign it. I am very confused. Please help me. psa of how I got the document for e-signature  

Spent a lot of time creating a template. Need a second one that requires only minor changes.  Don't want to recreate the who thing.  Is there a way to copy or save as?

Hi everyone,I'm having a problem requesting e-signatures via Acrobat.When I get to the very last stage of review then send I get a file upload failure message.Here's a screenshot of the error message:I'm on MAC OS ver 12.7.2I'm on latest version of AcrobatTried uninstall and reinstallTried creating the document againI've 'tried again later' for 2 daysIs this a central problem with Adobe or something I can fix?Any suggestions?Many thanks

Now my workflow is 3-4 times slower with the new interface of Acrobat Sign.The fact that I need to add one by one multiple recipients’ addresses is absolutely the worst idea ever...But all good things must come to an end, right?Thank you , Adobe! 

Our organization is currently utilizing Adobe Acrobat Sign, and our existing account is registered under the email address sander.eek@hcs-company.com. We would like to update this account to the new email address: sander.eek@eden-akers.com. Approximately 1.5 years ago, Adobe advised against changing the primary email address on an Acrobat Sign account due to the risk of losing access to previously signed documents (which actually happend, even when working with Adobe Support). Does anyone know if changing the account email is now supported without impacting access to historical signed documents? Thank you for your assistance. Kind regards,Sander Eek.

The Drag and Drop Files feature has never worked for me using the "new experience" no matter the browser type. Is there a solution to fixing that before taking away the ability to revert back to the classic version?  Additionally, it would be helpful features to allow edits to the "recipent" fields after previewing fields. Is that in the works for improvements?

Hi, I can not figure out how or where to edit a participants email in an existing web form (eg I want to change an approving managers email address in a 3-person signature leave request form). I can see how to edit the form, but not the partipant email without setting up a new form.Please help!

The support tab is missing in my account of the admin console, it was there when the Admin console was not implemented. I could go to help and create case.

I have a complex form that's been completed by multiple parties in a team and now needs to be sent for approval by others via an Adobe Sign workflow.  Trouble is, Adobe Sign re-examines all the fields and takes the Signer through every fillable field before they get to the Signature page.  Adobe Sign is also flagging format issues with some fields - dates, for example, because it's expecting all dates in US format MMM dd, YY when our fields are set to the Australian standard of dd-MMM-yy.  There's also a mismatch between the way Acrobat formats for fields containing percentages works compared to Adobe Sign.  All of which could be overcome if I could find a way to get existing fields ignored. Is there some way to tell Adobe Sign to ignore existing document fields?  That would save a whole lot of heartache.

I will include pictures. After I digitally sign the document, I click the X in the upper right corner and I get prompted to save Yes No Cancel choices. If I select Yes all is good, but if I select No the document closes. When I open the document again the digital signature is there but the fields changed to read only with javascript in the sign area of the digital signature are not read only. Before Digital Sgnature is appliedThis is where the Javascript is located in the sign area of the signature field. This is after the Digital Sgnature is applied. This is what I get when I close the document.If I select set read only and select the fields I do not get the prompt when I close the file. If I select No the signature is saved, but the fields are not read only. When I open the file there ar no problems with the digital signature and the fields that are now read only

"Send Settings" is missing from my Admin panel. Per support article, this should be the place where I can enable Document Expiration settings. Please help. Thank you

I don't want people to have to fill out the same information multiple times although legally it is required to be in certain places multiple times (usually the beginning and end of a document).I would like to use a cloned field to do this so they fill it out once and yet it appears in all the places it should after filling it out once. Currently, this process sucks - clone, click, drag and drag and drag and drag.  You'd think the developers were fans of Ru Paul with these amounts of field drag.  Welp, I am not a fan of drag.  I want a field within the field (if you know what I mean) --- one that says "Move to page ___" and then when I change that field within the field object (to be a bit more clear) - the object then goes poof off and a way to that page - to which I can easily scroll or navigate to on my own to then click and unfortunately drag to the right position on that page, much lighter lift! Upvote if you hate this too.