Bug Reports

Videos failed to render in media encoder (same thing happens when trying in premiere). According to my logs, this first started happening in February. This time, it happened on 3 different renders, using two seperate video files. I swear I reported this bug before. Of course it's not fixed. Here is exactly what media encoder says." - Preset Used:- Video: 3840x2160 (1.0), 29.97 fps, Progressive, Rec. 709, 203 (75% HLG, 58% PQ), Hardware Encoding, Nvidia Codec, 00:25:02:17- Audio: AAC, 320 kbps, 48 kHz, Stereo- Bitrate: VBR, 1 pass, Target 35.00 Mbps- Encoding Time: 00:10:1310/19/2025 03:12:36 PM : Encoding Failed------------------------------------------------------------Error retrieving frame 82549 at time 06;50;29;12 from the file: E:\Temp\Tyler Smith\RAW\MVI_9710.MP4, substituting frame 82548"  The workaround for this was just chop about 20 frames off and render in premiere, not encoder. I'm going to attempt my workaround this time. Please fix this bug, it has gone on far t

Bilde hakker og lyd forsvinner ved gjennomsyn. Dette gjelder i begge vinduer selv om oppløsning reduserers.  Premiere Pro reagerer ikke eller svært forsinket på kommandoer fra tastaturet. Jeg bruker en kraftig workstation fra 2019 som er bygd for videoredigering.

Title just about sums up the issue I'm having. I can't scrub, drop videos into, play, or do just about anything in Premiere Pro without the screen going completely black for a few seconds.I've tried the following fixes- Updating Premiere Pro- Rolling Back Drivers- Updating Windows- Turning on GPU Acceleration I'm stumped, and seriously need to get back to work on a few projects. Here are my PC's specs:GPU: Nvidia GeForce RTX 3090CPU: 12th Gen Intel Core i9-12900KRAM: 64GB DDR4 at 2400mhz

Bonjour, je rencontre un problème très gaacant dont je ne trouve la solution. Je suis sur Adobe Premiere PRO 2025, sur macstudio 2022 - système SONOMA 14.7.5 Dnas ma timeline, lorsque je déplace une image clé (OPACITÉ par exemple) , celle-ci ne se fixe pas là où je déplace mon curseur, mais un peu avant ou après (ou au-dessous / au-dessous), parfois très loin, forcée par un magnétisme que je ne parviens à désactiver.  Une idée pour résoudre ce probleme ? J'ai tenté de décocher les options "magnétisme" dans le menu de la fenetre "Options d'effet", sans résultat. MERCI !!! 

When switching from one custom workspace without Audio Mixer window to another with Audio Mixer window, the Audio Mixer window remains empty, even though a sequence is open. Only when this sequence is reloaded from the Project window does it appear in the Audio Mixer window. We're using the latest Premiere version 25.5. This worked fine in version 24.x. OS= Win11 Pro , Version 24H2

While editing with ripple cut on pp timeline 4k video it always stucks and try to update thumbnails in real time and when I press play it lag for 3-6 seconds while updating new thumbnails on timeline that I have just cut.the same footage plays well found the same editing in davinci and Final Cut 

Hello,I have problems when trying to duplicate or copy/paste a sequence in the project window. It takes up to 5 minutes for the window to appear after right clicking. Then another 5 minutes after clicking „duplicate“. Same when using shortcuts cmd c/v. Working in the timeline seems to be ok, sometimes a bit laggy.I didn’t have the problem when starting the project. I started editing in shorter sequences and then adding them  for a 30 minutes film and its that master timeline that takes forever or crashes when duplicating.Footage is from a Sony FX9 in 4k 50p Sony FX2 50p and GoPros 50p but im editing in a 1080p timeline. What I’ve tried so far:Deleting media cache, Resetting workspace, copying into new project (what caused a crash, so I couldn’t really finish that attempt)I’m using the latest Premiere Pro 25.5. on MacOS Sequoia 15.6.1.(updated to MacOS Sequoia 15.7.1 today but haven’t worked on that yet)System is a Mac Studio M4 Max 64GB 16C CPU 40C GPU Thank you for your

Hello,I'm experiencing a frustrating issue with Premiere Pro after the latest update. After about five minutes of use, the timeline playback completely freezes. I can still click around the interface and open menus, but the playback controls and scrub bar are unresponsive. After a short period of this, the application eventually crashes.I've already tried several troubleshooting steps, including:Restarting the application and my computer.Clearing the media cache.Updating my graphics drivers (which is managed by macOS).Checking for any known issues on the Adobe Help Center.I know the M1 chip's hardware acceleration is very efficient, but it seems something in this new update is causing a conflict.Has anyone else with a similar setup experienced this? Any guidance on a fix would be greatly appreciated.My system specs:Adobe Premiere Pro version: 25.5.0 (build 13)Computer: Mac Studio (2022)Processor: Apple M1 MaxThank you for your help. 

Issue - At the beginning and end of the inserted videos, 1-2 frames began to disappear. This didn't happen before. This happens even with videos recorded several years ago (with I worked before and they were perfectly fine). Two videos that should play seamlessly as one now lose several frames at the point where they join, creating a visible gap between them.Steps to reproduce - I'm creating a new project. I add two videos recorded with NVIDIA Overlay then drag them to the timeline.Actual result - They should play as one continuous video. (with videos recorded from OBS the same)(I completely reinstalled Windows 11 and reinstalled Premiere Pro. I didn't change anything, all the settings were default. And there were still frame drops. Even in old videos. Before this, I hadn't changed any settings in Premiere Pro either, and everything was always fine.)My setup: Adobe Premiere Pro 25.5.0 (build 13). Win11 25H2, 16GB RAM, AMD Ryzen 5 3600, NVIDIA RTX 2070. M.2 SSD 500gb SamsungEvery projec

Hello! I'm running into a problem where after using the Auto Transcription feature in the Text window, my clips source timecode is "changed." I believe it to be a visual bug: For example, my audio clip's start TC is 10:34:34:00, yet after transcribing, it shows incorrectly as 13:13:16:06 in both the Media Start column of the project panel and in the Source panel. However, it shows correctly 10:34:34:00 when hovering over the same clip in a sequence. This happens in both Premiere v24.6.5 (Build 3) and in v25.2.3 (Build 4). Saving and closing the project fixes this visual bug in v24, but not in v25. I'm currently transcribing clips in v24, converting the project to v25 to have clips show the correct source TC in v25.

Hi there,   Has there been a way to get OpenSSL to be updated?We have been advised of a vulnerability as the OpenSSL files are not atleast version 3.0.16.The OpenSSL files in question:c:\program files\adobe\adobe premiere pro 2025\libcrypto-3-x64.dllc:\program files\adobe\adobe premiere pro 2025\libssl-3-x64.dll   Both are still 3.0.14.   We have updated to the latest version of Premiere Pro.

For some unknown reason, the 'Label' metadisplay appears 12 times in my Project window and cannot be turned off. I've unchecked it in the metadisplay option, but it turns back on automatically. I've tried setting a new scheme. I've tried turning off 'Premiere Pro Project Metadata' completely. In some projects, it doesn't appear 12 times. In some there are only 3 or 4 of them. In one project, the "Name" metadisplay appears 4 times. There is no rhyme or reason that I can find. Nothing gets rid of it and I found no one else on this forum with this issue. Thoughts? 

It is neccessary to manually alter the language for Transcriptions every time when attempting to transcribe a sequence. Within Media Analysis & Transcrption Settings language is set to English (UK)Select a sequence with Voice included and choose Transcribe from the Text panelExpand the view from the 'Generate static transcript'Language set as incorrect English When attempting to transcribe source media, on the other hand, the correct set language (English UK) is selected.  Additionally, after opening the 'Create transcription for source media', if you cancel this view, select the sequence and then choose to Transcribe, the language is now selected as English (UK). If you subsequently create a transcript with the chosen language, English (UK), close Premiere Pro and re-open it, attempting to re-transcribe the sequence is back as the incorrect English again. The same occurs when attempting to use the Auto Language option.  OS Locale is only obeyed when a

Hello - I've just built a new PC for the purpose of learning video editing with Premiere Pro & After Effects. So far, I've downloaded PP and started a new project with the default settings enabled and dragged some image files into the timeline. The playback was fine until I dragged the turbulent displacement effect onto one of the files - the preview window glitched out during playback and then everything went black. Tried restarting the program but everything is still blacked out. Under Project Settings > General > Renderer there are only 2 options (CUDA) and (OpenCL). Neither one seems to solve the issue... Any ideas? Hardware I'm using:Gigabyte NVIDIA GeForce RTX 5080 WINDFORCEIntel Core Ultra 9 285K Arrow Lake Twenty Four-Core LGA 1851VENGEANCE RGB 128GB 2 x 64GB) DDR5-6400Z890 MAG Tomahawk WiFi Intel LGA 1851 ATX Motherboard

I am having an issue that I encountered while prepping a premier timeline for a professional mix.I have been editing using camera audio from my proxy files. When I want to bring in the full production audio to match my timeline, the timecodes on the production .wavs are all shifting by the same amount. The production audio has baked in timecodes, and so I have no idea where the shift is coming from.What makes me believe this is a bug is that when I try to manually modify the timecodes, I am seeing the correct timecode. If I shift the "orininal timecode" by a frame, the false timecode will mirror the shift in the same direction.

Creating a video to advertise a car for sale. Stupidly forgot to obscure the licence plate whilst taking the footage.But figured it was easy enough (in previous versions) to add a gaussian blur and crop or opacity effect to mask the required area. That bit was easy problem came when I tried to track the mask forward keyframes - it would silently fail everytime with the annoying exclamation mark.ChatGPT gave me numerous methods to fix this but nothing worked. So for my final fix I reversed the sequence and tried tracking the mask backwards and it worked everytime. So I don't know if this is a bug or the new Premiere philosophy; Broken when stepping forwardStable when stepping backward But in all seriousness 2025 is the worst version I've ever used, frequent crashes, hangs, unexpected behaviour, keyboard commands not working, effects not working - it's been genuinely horrible to use. As soon as this project is finished I will downgrade to 24 and see if thats bett

Every time I start typing, the font changes from whatever I've set it to, back to "Montserrat Light", which is also not my default font in preferences.Here is a screenshot showing the font I've set a text box to above, and then what happens when I start typing again. It happens across the board, no matter what kind of text and what font I initially use.

Hi everyone,I’m experiencing a strange issue when exporting through Adobe Media Encoder.When I export directly from Premiere Pro, everything looks perfect — but when I send the same sequence to Media Encoder via Queue, I get random visual glitches (broken frames, artifacts, or flickers).Here’s what I’ve already tried:Updated both Premiere Pro and Media Encoder to the latest version.Deleted Media Cache and Media Cache Files.Reset Media Encoder preferences (Ctrl+Alt+Shift on launch).Tried both Hardware Encoding and Software Encoding — same result.Exporting directly from Premiere works perfectly, so the problem seems to be on the Media Encoder side.System details:Device name: DESKTOP-KSKHTV7Processor: Intel(R) Core(TM) i9-14900HX @ 2.20 GHzInstalled RAM: 32.0 GB (31.6 GB usable)Device ID: 3AC5D6EC-ECB2-410A-BA30-FA75179D5FD5Product ID: 00342-21183-14825-AAOEMSystem type: 64-bit operating system, x64-based processorPen and touch: No pen or touch input is available for this displayGPU: NVID

Product/version: Adobe Premiere Pro 25.4 and 25.4.1 (buggy). All earlier versions (≤25.3) work correctly.OS/Hardware: macOS Sonoma (Apple Silicon/Intel), RAM [ ], GPU [ ]. Issue:In 25.4 and 25.4.1, dragging media into Essential Graphics media placeholders no longer works. Expected behavior:Dragging a file from Finder or the Project panel onto a placeholder should replace the media. Actual behavior (25.4/25.4.1): Drag-and-drop: Fails silently (ignored).Replace from Finder (right-click → “Replace with Clip” / or using the file picker): ✅ Still works normally.  Steps to reproduce: Open a project with a MOGRT that has a media placeholder.Select the graphic in the timeline so the placeholder shows in Essential Graphics.Drag a PNG, JPG, or MP4 from Finder or Project panel into the placeholder.Nothing happens (in 25.4/25.4.1).Roll back to ≤25.3 → drag-and-drop works normally.  Notes: Regression introduced in 25.4.Verified on multiple fil

Hello everyone! Been having this problem for a while, and because of that I can't update to the newest version of Premiere since they disabled choosing to work with "Mercury Playback Engine Software Only" My workflow have been creating proxies and storing them in a external sd (Samsung T7 Shield - 2TB), while I keep my footage in an internal fast SSD. My footage is in 4k, my cliente records in OBS and then send it to me. If I use "Mercury Playback Engine Software Only", the playback is smooth, no problem at all, both in my proxies and in my timeline. But if I change to GPU Acceleration the playback becomes horrible. Anyone know why that might be happening? Usually I have to edit the project using "Mercury Playback Engine Software Only" and then when its time to render I change to CUDA because it's faster Every new Premiere update I try updating to see if something fixed, but so far nothing. I have been using version 25.1 Any help would be appreciated 

estou tentanto usar a extençao generativa no Premiere Pro, ao aplica-lo o programa abre uma janela querendo vender creditos, dizendo que nao possuo nenhum. praticamente nao uso, pelo site diz que tenho 500/500. alguem sabe como resolvo isso?

Like the screenshots show and the title says. I opened up PPro after a windows update and now i get a load of errors. I even get a "membership" kind of error which is a bit out of left field. I tried renaming the Public Documents folder to 'Documents' that seemed to work only for eliminate the first screenshot but Im still getting a generic error which doesnt help at all. I have a client waiting on footage and need to fix this ASAP. Any work arounds?  

Desde el 2 de octubre del presente año me comenzo ha salir un error: " ABODE PREMIER.EXE HA ENCONTRADO UN PROBLEMA Y DEBE CERRAR ". Lo que ya he realizado es dar mantenimiento al sistema operativo win11 pro, actualizarlo a la ultima versión.desinstalar e instalar nuevamente el ado premir pro, pero sigue dando el error y no puedo utilizarlo. me di cuenta que si abro el adobe premier pro y no creo  o abro algun proyecto no da error pero si creo o abro un proyecto que tengo guardado me da el error antes mencionado.  

Following an updatete to Pr Pro 2025 the sequence playback freezes or advances erratically. The playback head continues as does the timecode. A downgrade to the last version of Pr Pro 2024 solved the probblem. Please fix this issue. Mac Studio M4 with 128 GB of Memory1TB NVME scratch disk8TB NVME project disk 

Hello Friends,  When I import a .mp4 video file into my project and place it on the time line the audio doesnot come with the video.  If I double click on the file it will open in the preview window and I can play it with the audio.   If I try and place it in the time line the audio will still not come in.  I tried the clip in my 24.0 version of Premiere and didnt have a problem with the video clip with the audio loading on the time line.  Any suggestions?  Thanks. Tyler