Bug Reports

All the videos on the timeline are accelerated, only the videos, the audio is normal but I don't know how to fix it, some videos mentioned that it was a mistake in the audio hardware that was causing the problem but I don't know what to do. HELP

In Adobe CC app I installed the Poppins font family (18 fonts). Also set it to be available for other apps. All my apps on my computer (Adobe ánd non-Adobe apps) see all 18 Poppins fonts. Except Premiere Pro (25.5.0 (Build 13)): 5 of the 18 fonts just dont want to show up in the Font Style list. What I tried (all steps with several restart, and closing all Adobe apps):uninstall, reinstall in CC, first only for Adobe apps > no resultUninstall, downloaded Poppins font online, installed in Windows itself > then Premiere Pro does not see ány font. reset Windows font cache > no resultsign out and back in to CC cloud app > no resultclear preferences Premiere Pro > no resultUninstalled some Poppins font > no result, the same 5 font styles keep missing in Premiere Pro. Does anyone know how I could resolve this issue?

Hola.Estamos teniendo el siguiente error:Repentinamente la pantalla se nos pone de color lila y el equipo se reinicia.Estamos trabajando con un proyecto que creemos no debería sobrecargar para nada el ordenador.La estación es un Mac Studio M3 Ultra 64 Mb de Ram.  S.O Sequoia 14.7.4 (23H420)Premiere Pro actualizado a su última version 25.5Adjuntamos informe del error. Saludos. 

Hi everyone,I’m running into an issue in Premiere Pro 25.5.0 and wondering if others have experienced the same. My footage is shot in S-Log3, S-Gamut3.Cine. Sequence is Rec.709 (SDR).For each clip, I manually set Sequence Clip → Input Tone Mapping to By Channel. However, after saving, closing, and reopening the project, some clips automatically revert back to the default Hue Preservation setting. It’s inconsistent – some clips keep the setting, others switch back. Has anyone else seen this behavior?Any known workarounds to keep the Input Tone Mapping stable? Thanks,Richard (richardk46685728)

I've had an issue for years, and that only became worse and worse over time.While working on my project, at some random point in time my timeline speeds up, preview play speed is too fast. The only workaround I've found to correct this is to select the input audio hardware to "none", and then the speed is correct again. Only problem is: 50% of my job in Premiere consists in recording a speech while editing the images, I cannot work without audio input, It's the whole point of working with Premiere for me. And while in this glitched sped-up state with the mic on, recording does not work anyways.I've check that both audio input and outputs share the same frequency (44100 Hz in my case), and closing/reopening Premiere does not correct it. Only solution: rebooting the computer to have everything working again: normal timeline speed and the possibility to record audio.But nowadays I'm now rebooting my PC like 5 times a day to correct this issue, it's getting ridiculous.Do you guys have any

I got the corrected Premiere Pro transcript from my client - it retains all the original formatting done when I exported it from Premiere Pro. Now I import it back via the Import corrected transcript command and I see a total discrepancy between what I see in the text document and what Premiere Pro shows me:As if Premiere Pro messes up all the original text structure after import.. So I decided to check it and exported the transcript in another project and imported it back immediatelly as a "corrected" version. See this. Even the timecodes differ:I checked the english transcribation and it's fine, all the timecodes correspond even after you translate the text to a different language via an AI translator. But the chinese language gets all the timecodes messed up even if nothing is done to the text - literally export > import > messed up.Since I do the translation from\to different languages, it's crucial for me to have this tool working perfectly, because I cannot afford wast

I can't search for anything in the filter bin content. There is a file in the folder but when I type the name of the file to search it has nothing. To clarify more I attach 2 pictures that i try to search for energy vfx you see there is nothing.but actually there is file name "energy" in the folder   I tried duplicating the project file to see if the bug would persist in the new duplicate project. That fixed the issue for me but just temporary 5 minute later this problem appear again.

I have an issue with the newest version of Premiere.  Lets see if I can explain this---When you grab the playhead and move it back and forth within the actual sequence box it moves at the normal speed (as it did in previous versions) but if you move it off the edge to go further ahead of back in the sequence it goes way too fast.  Like 10x faster now as opposed to just two or three times faster as in previous versions.  And it is aggravating because there doesnt seem to be a sweet spot.  It either moves at a "working speed" that your eyes can keep up with or just jumps to the begginning or end of your time line.  And I didn't change anything, it just started doing that with the new version.  Is there a fix to this?

I'm using PR 25.5.0, and it crashes whenever I open the recent project, either from the welcome screen or from the File menu.Here's the screen recording.https://youtu.be/9EpUCXiRkQw Now, I tried resetting app preferences, trashing the media cache, plugin loading cache all that... did it many times but still the problem isn't resolved.I'm wondering if it's because of any presets or plugins I'm using?

Caption encoded file used in a sequence sent to Media Encoder, Encoder present a status warning that "offline media is detected and will be encoded with the offline media graphic" When I create the same file that is not caption encoded and replace the encoded one with it in the sequence, the warning status goes away in Encoder.   Premiere Pro 25.2.3 (Build 4) Media Encoder 25.2 (Build 141) Mac Sequoia 15.3.2

Hello, I am currently runnning PP 25.5 on MacOs 26. I use Premiere as a professional film editor, and I am having issues when navigating out of my project to import media/check Frame.io comments/emails. When returning to PP the timeline becomes frozen, I can save the project, but not adjust any media. I have tried to strip out any unused media from the project, exported an XML and brought it into a new project, and have also had an hour long screen share with an Adobe Specialist, none of which have worked. I suspect it may be an issue with shared GPU usage, perhaps a conflict between Premiere and the Os. Has anyone else encountered this? And can anyone offer any thoughts on the matter? Thank you!

I can't launch premiere. I recently updated my laptop to Moc OS Tahoe 26. I have only been able to open a few projects and the record screen consistently reads "Media Pending". How do I fix this?

After importing an MP3 file, the timeline appears to be cutting it off the audio file about 3/4 of the way through and truncating the audio to the beginning.

I recently had a laptop upgrade to a dell 5690. After installing CC, and running the current version of Premiere, I got the Intel driver out-of-date prompt, 'continue with known issues or update driver'. I chose the latter, and followed the provided link, and installed that driver. Stopped getting the error message. Then, halfway through an edit, the screen went black, the machine froze and had to be forced shutdown. It would no longer reboot, tried every recovery remedy, and I ultimately had to have IT completely rebuild the OS. Currently running it 'with known issues', not that there is any warning as to what those issues might be...

I’m running into an issue creating a step-and-repeat watermark when working with proxies on 4K footage.My source footage is 4K.The watermark file (a Photoshop PNG) is also 4K.When I render proxies, the watermark appears much smaller and shifts to the lower-left corner instead of covering the entire frame.For reference, here’s the PNG file sized at 4K (with blue added for this discussion). It should overlay across the full frame, but it isn’t rendering that way in the proxies.I can’t just use a single watermark in the lower right, since that area may get cropped out in the final video. That’s why I need the step-and-repeat pattern applied across the whole frame. I also have many files that need this treatment, so I’m looking for a workflow solution.Does anyone know why the proxies are handling the watermark this way, or how I can fix it so the step-and-repeat applies correctly?   

Hi Adobe team, this is a known issue for a long time since RTX 5000 series laptop GPU came out. Creators and professionals can't buy new laptops because of this. I just did a side-by-side comparison between RTX 4060 and 5080 on ASUS G14 and G16. G14 with the lower spec RTX 4060 can cut DJI 4K footage buttery smooth. G16 with RTX 4080 can't. I also just bought a new G14 with the same CPU and RTX 5070 Ti from Best Buy to test this. Confirmed! Both used G-Helper to enable everything correctly, both are on the same NVIDIA Studio Driver, both have CUDA enabled. Both project files are on the local OS drive. Both tested with Adobe Premiere Pro 2025 v25.5 and Beta 26.12. It is proven. RTX 5000 series does have issue cutting DJI footage. Video: We need you to fix this ASAP. This is affecting the film and marketing industry every single day. Plus, starting this week, Best Buy and B&H stopped selling mainstream RTX 4000 series laptops...

Bonjour, Je porte ici un problème que beaucoup d'utilisateurs connaissent et qui met mes nerfs à rude épreuve.En lecture, le curseur n'avance pas. Lorsqu'on fait pause il se place à l'endroit ou la lecture s'est arrété. Entre les deux, aucun mouvement !! J'ai évidemment fait toutes les manip recommandées sur les forums, et je ne travaille pas sur un deuxième écran. Je déplore ce problème qui commence à dater car aucune vraie solution n'est proposée par le support. Pour un logiciel payant, cela devient problématique... Merci a ceux qui ont la solution miracle.Merci au support de proposer une "vraie" solution.Cordialement

I just encountered a weird pesky little bug. When I enable the Global FX Mute, as soon as I move my playhead, all monitors turn black (program and source). The only way to get it working again is by restartring Premiere. Anyone else encountered this bug? I'm on Premiere 25.5.0, Windows 11, working with ProRes Proxies (source media is offline).

I attached a video of the problem in practice, I can't use the eyedropper tool directly through the fill and outline shortcut, this problem applies to all effects that have eyedroppers, such as ultra key, fill, essential graphics panels and external plugins.https://youtu.be/e74V0MvY3qw

On versions 25.4, 25.3, 25.2 (and their fixes) occurs GPU error:Selector 9error code: -1609629695If YOU have experienced simmilar error - drop down any comment so that Adobe would see this error.It happens on random timestamps (sometimes even outside in/out points), at random moments. Only going back to the 25.1 version fixes the problem. New Premiere Pro versions are just UNUSABLE cause you can't render anything. Tried:-clearing cache-reseting preferances-restarting PC-reinstalling Adobe Creative Cloud with Adobe Apps-new GPU drivers (reinstall)Technical:Windows 11 (newest), GPU Nvidia drivers (newest - 580.97)i9 13980HX, 64Gb RAM, 4090 Laptop GPU I would love to use new 25.4 timeline performance cause it works great, BUT I can't render with it anything ://This problem goes from version 25.2 and heared that a lot of people have simmilar issues. Don't know if it's Adobe's problem or Nvidia's problem or both - it just would be nice for things to work as they shouldIn the

App version: Premiere Pro 25.5Platform/OS: Windows 113 Edit-PCs (all Windows 11, using PPro 25.5) connected to a NAS (Grack) over 10GbEBasic Steps: - One of the Edit-PCs can open PPro Project and/or Production (created in 25.5) on the NAS- When they try to open “Scratch Disks” for a Project or Production, Premiere crashes on their machine. - Premiere also crashes if they try opening            - “Project >> General Settings”, or            - “Production >> General Settings”            - Premiere also crashes if a Production is open (no Projects opened yet), and we try to view "General Settings" or "Scratch Disks". - We found they had backed up their “C:/[User]/Documents” (including the “C:/[User]/Documents/Adobe” folder) to OneDrive.- We logged into their OneDrive & told Windows to save the “D

I’ve noticed a consistent problem when trying to create multiple presets for the Transform effect. Every time I save more than a few, the program seems to automatically replace or delete the earlier ones. I can only ever keep three Transform presets before the first one gets overwritten no matter what I do. Transform is one of those effects where it makes sense to have a whole library of presets for different tasks. Zooms, pans, anchor point setups, etc. Instead of being able to build that library, I find myself constantly recreating presets I had already saved, which is really annoying.

Bonjour à tous,Depuis mon passage à Windows 11 et après la dernière mise à jour de Premiere Pro, je n’arrive plus à ouvrir aucun projet.J’ai déjà :remis à jour complètement ma carte graphique RTX 3070,testé avec une version antérieure de Premiere,mais rien n’y fait.Le service d’assistance étant fermé, je suis vraiment en galère…Si quelqu’un a déjà rencontré ce problème ou a une solution, je suis preneur.Merci d’avance 🙏

Issue – scrubbing causes premiere to crash (maybe just when waveforms are displayed).Steps to reproduce – with waveforms displayed use the mouse to scrub a timelineExpected result – curser follows mouse movementActual result – crashAdobe Premiere Pro version – 25.5.0Operating system – Mac OS 14.7.4GPU driver - Apple M1 MaxVideo format – Prores LT (3996x2160)Does it affect all projects or only some projects? - all projectsDoes it affect new projects? yesWhen did the problem begin? After update to 25.5 - I did a clean install of all CC apps, reset prefs, deleted media caches

It seems that if you create a title (text / graphic) track item and change its label color, it will be reset to the default after changing the sequence dimensions.   This happens in both the latest version of Premiere Stable (25.5.0 Build 13) and the latest beta (25.6.0 BETA Build 78).   See screen capture: Steps to Reproduce: In some sequence, in the Properties window click "Create new graphic"  Right click the clip in the timeline, go to Label, and choose any different one than current  Right click the sequence in the Project panel > Sequence Settings > change either of the Frame Size values or both, then click OK Immediately the clip label colors are reverted to their default that they were upon creating the clip   Other Notes: It's not all clip types, and it may even only be text/title clips, but I'm not sure. Adjustment layers, other nested sequences, video clips, and seemingly anything else dropped in the from the project panel don't seem to chan