Bug Reports

Hello,I am currently using Adobe Premiere Pro version 25.2.3.For the past two to three weeks, I have been encountering a recurring issue when exporting videos longer than 15 to 20 minutes.Each time I attempt to export longer videos — whether through Premiere Pro directly or via Media Encoder — the application closes unexpectedly without any error message, and the export process fails.Shorter videos (under 20 minutes) still export successfully.I would like to point out that:Everything was working perfectly before with the same export settings.I primarily produce podcast episodes that typically last between 1.5 to 2.5 hours.I had no export issues prior to the past few weeks.I have not changed my workflow, export presets, or system setup. This issue appeared suddenly and has been consistent since then.Could you please assist me in resolving this problem?Thank you in advance for your help.Best regards,Olivier

Hello, This morning, Adobe automatically updated my Premiere Pro to its newest version (PP 25.0) and I've encountered an audio glitch that's been happening. At first, I thought my headphones were causing the problem, but in Premiere's audio hardware settings - everything is routed to the correct input/output.  The Problem: When I click on the timeline and press play on my video clip with edited audio, the quality is lost compared to what it should sound like. Then when I tested another audio source (from Spotify or a YouTube video in Chrome) the same poor quality is reflecting all of my audio sources on my computer.   I did another test of restarting Premiere Pro, unplugging and plugging my headphones back into my computer, and I got the same result.  Looking for some guidance to see if anyone else has this problem but I'm going to check with my IT department to see if they have any ideas on how to resolve this.  Basic info from Guideli

I just moved to 25.4 after holding back on 25.2 for a while. I've got a couple posts about some of these new program monitor changes, like Toggle Direct Manipulation keyboard shortcut not working UNLESS the Program Monitor is active. But now there's a new issue, the Zoom Program Monitor to Fit keyboard shortcut ONLY works if the Program Monitor is NOT active. Basically, you need to fix these two things. Zoom Program Monitor to Fit keyboard shortcut needs to work when Program Monitor is active panel.Toggle Direct Manipulation needs to be something you can turn on and off WITHOUT needing to have the Program Monitor be the active panel.

This has happened multiple times and I don’t have a fix that isn’t manually aligning.For example, I import a 10 minute talking head segment. When imported, the transcript is automatically created. I bring the video into a sequence and begin removing chunks. When I get down to the details, I ripple edit and remove all pauses. I go to look at the captions and perhaps due to all the fine ripple edits(talking a few frames) all the timecode for the transcript is off and there’s no way to have it reanalyze the transcript, as the re-trascribe is unavailable when the transcript is autocreated when the file was originally imported. This issue compounds when a new sequence is created, or auto reframe is used.The auto transcribe tool needs to have the ability to update within the sequence and update the timecode for the captions, as it currently drifts.I edit off of a MacBook Pro M1 with 16gb of ram

Greetings community, ISSUESince the update to version 25.2, Premiere Pro immediately fails when trying to render any section on the timeline, as well as attempting to export directly from premiere pro with (CUDA) renderer. It will also fail when project is sent to media encoder to for rendering. The only way I can get Premiere Pro and/or media encoder to successfully render is via OpenCL (almost twice the rendering time). TROUBLESHOOTING:Rolled back to version 25.1 (along with Media encoder) and attempted to render same project files via CUDA - this also failed. I suspect its because said project file was saved as 25.2 version....so I tried an old 25.1 project file - and it appears to be working as intended as my render is not failing immediately.  RESULTS:Successful render with CUDA after rolling back to 25.1 of both Premiere Pro and Media encoder. Will attempt to create/render a fresh new project and see if error persist...will circle back...but so far i

Since updating from 25.2 to 25.4, there is some new odd behavior happening with small audio tracks. I detailed everything in my video below, but the highlights are: When small tracks are in your timeline, if you ENABLE Show Audio Clip Header on Small Tracks, you can no longer see the Audio Transition handles. You now have to keep Audio Clip Header turned off, which means that you cannot see audio clip names on small tracks. Please review and revert the behavior back to 25.2, this was okay if you aren't going to fix some of the general UI issues with the way these clip headers work now (which stinks, I have a feature request about that somewhere buried in here). Hope this video helps! https://www.dropbox.com/scl/fi/9zl40v26zt23l84yl8bwr/250902_Audio-Clip-Header-on-Small-Tracks.mov?rlkey=0uyy005w9ml0ktygz0237y915&dl=0

Ich habe ein riesen Problem. Es ist sehr kompliziert zu erklären. Premiere ändert ohne was zu ändern die Einstellungen zu Helligkeit oder Kontrast.  Premiere ist in der aktuellsten Version.GPU ist aktuell und habe die GTX5060ti  Am besten die Beispiel Bilder anschauen dann kann man es besser sehen. Die Einstellung ist 1:1 gleich dennoch ist das Bild unterschiedlich. Nach dem Export kann es sein das es wieder passt aber nicht immer. 

I have a number of videos using the Turbulent Displace effect. Suddenly all my projects have a broken effect, even older ones that rendered successfully just one week ago with version 25.2.3 (build 4).  Basically, applying this Turbulent Displace effect to a clip now causes the clip to jump around and resize as the effect parameters are changed. Also, all the edges of the clip are 100% digital noise/distortion. I tried deleting all the cache files to no effect. Loading old projects now have the bug during scrubbing, not just during render. I reverted to 25.2.3(4) and everything is fine. I'll stick with this version for now. The attached image shows the settings for the clip and the Turbulent Displace effect. Some parts of it are fine, but as the clip progresses thru the keyframes for Amount and Evolution, it starts randomly glitching and misplacing.I did not change my video card (4070 Super) drivers related to when this problem started.

Description:In previous versions of Premiere Pro (such as 2024), using a custom shortcut assigned to the “Send to Adobe Media Encoder” command respected the In and Out points set on the timeline. However, in Premiere Pro 2025, this behavior has changed.Now, when I use that shortcut, Premiere sends the entire work area to Media Encoder — even if the work area is disabled — and completely ignores the In and Out points. This breaks a key part of my workflow, where I quickly mark In/Out and send just that range to export.Currently, I’m forced to use the manual export dialog (Ctrl+M) to ensure the In/Out range is respected, which adds unnecessary steps.Steps to reproduce:Mark In (I) and Out (O) points on a sequence.Use a custom shortcut assigned to “Send to Adobe Media Encoder.”Media Encoder opens with the work area range, ignoring the In/Out points.Expected behavior:The export should respect the In/Out points marked in the sequence — as it did in Premiere Pro 2024.System info:Premiere Pro

I have been racking my brain about this and trying everything I can find. I suddenly cannot export via PP or Media Encoder when using Hardware Encoding. - All drivers up to date- All preferences have been reset- Trying this from a computer restart and doing nothing else on my computer I can disable Hardware encoding in Preferences and export using Software only in Adaptive High just fine. Perhaps this is just a post for others also getting frustrated by the sudden failure of Hardware encoding, but why would it suddenly do this? How would we even find information on why the Hardware encoding would be incompatable? This is all the context I get- Encoding Time: 00:00:2908/29/2025 08:43:35 AM : Encoding Failed------------------------------------------------------------A low-level exception occurred in: H.264 (Exporter:9)Export ErrorError compiling movie.Export ErrorA low-level exception occurred.Writing with exporter: H.264Writing to file: ...-hi-1920.mp4Around timecode

Bonjour, Je suis en train de réaliser une vidéo pour les réseaux sociaux et je dois y ajouter des sous-titres. Jusqu'à présent, tout fonctionne bien (sous-titrage, personnalisation et modification du style, etc.). Cependant, un mot en particulier pose problème : le mot "distance". Dès que j'écris "dist" dans mon sous-titre, celui-ci disparaît instantanément. Je tiens à préciser que c'est uniquement avec ce mot que ce problème se produit. Est-ce que quelqu'un a déjà rencontré ce problème ou quelque chose de similaire ?   Merci par avance !

I currently have an AMD 5800x CPU and a RTX 5060 GPU and trying to edit HEVC/H.265 10-bit 4:2:2 footage from my Canon R6 Mark II. Playback is super smooth for the first 7-8 seconds with premiere pro utilizing about 50-60% of the gpu for playback. However, after the first 7-8 seconds, GPU utilization drops to about 10% or less and the footage becomes incredibly choppy and difficult to navigate. I am not sure why the GPU utilization decides to drop to 10% or less when it was running well before hand. Temperatures seem to be very stable and neither the GPU or CPU or drawing a lot of power.

Adobe premiere pro no abre en mi computador y esta todo cancelado

During playback, I'm sporatically getting an extremely loud screeching/static noise from some clips, even though they've played back normally for weeks.   Example video is attached.  (TURN VOLUME DOWN BEFORE WATCHING)My computer volume was set as low as possible so you can imagine how jarring it is when it happens at full volume.  This is reminiscent of the Adobe/Mac blown speaker issue back in 2019. Troubleshooting -- It does not happen everytime.  But it will happen playing back in both the timeline and the source monitor.- The specific audio file that's causing issues currnetly is a 44khz stereo WAV file, so I've tried replacing it with multiple variations (48khz stereo, 48khz mono, AIFF, etc) and no change.  You can see the audio mixer levels show peaking happening only on one audio channel (in this mono version, it's on the empty one but it happened on the stereo version too). - I emptied my cache/pek files, no luck.  - I went to A

 Issue – After installing Premiere Pro to my new PC, when I try to add any clip to the timeline, it crashes. This is for a new project as well as the previous projects. Kindly note, I've checked and updated all the drivers for GPU and PC.Steps to reproduce – Create a new project, import any video to the project, drag and drop the video to timeline  Expected result – it should not crash after adding the video to the timeline and allow me to work and edit.Actual result – Premiere Pro crashes and when I reopen it the same happens when I try to add a clip to the timelineScreen recording – attached screen recordingAdobe Premiere Pro version – V25.2.3 (Build 4)Operating system – Windows 11 x64GPU driver version (Windows only) – Nvidia GeForce RTX 5090 Laptop GPUVideo format – Mp4 video formatComparative information- all projects, new or old

Premiere Pro 25.4.1, Windows 11, german localisation Premiere Pro doesn't show underscore characters in some parts of the user interface. The underscores are there. They just show up as blank spaces. Affected areas are the File Name field of the Export tab or the Graphics tab in the Text window. In the Graphics tab the underscores are just hidden while editing a text. If the text isn't in edit mode, the underscores show up. Exported files are named correctly including underscore character. And graphics contain all typed underscores. I first noticed this behaviour after upgrading to 25.4.  I tried changing screen resolution and scaling but the problem stayed.

In PrP 25.x, when creating captions using the new social styles - e.g. bold with white background, etc., exports are cutting off portions of characters and punctuation when using custom (non-default) fonts. The captions will display properly in the edit window, but are cut off on export. (examples attached) Workaround seems to be increasing the background expand from the default of 17.4 to 20. Premiere Pro 25.4.1Windows OS 11 Enterprise 23H2Dell XPS Creator / Intel i7 Evo / NVidia RTX-4050 / 32GB / 2TB

This is driving me nuts!  For some reason, video doesn't play in adobe premiere and I can't scrub through it.If I drag the playhead over the sequence video, it doesn't move the video preview, it just sits on the first frame of that video and doesn't move! PC is more than capable of handling video editing. (and, It worked perfectly before). I've cleared the media cache. I've reset the workspace / layout. I've reset the program (via holding shift down upon opening). I've tried deleting the sequence, making a new one, making a new project. Changed the preview quality. (And the paused quality). All drivers are up to date. All adobe programs are up to date. The 'Video Rendering and Playback' is set to / greyed out for 'Mercury Playback Engine GPU Acceleration.I've tried changing the Sequence Settings > Preview File Format (to a few options). I've tried changing the audio hardware to several different options. As well as making s

Have Adobe Premiere Pro 25.4.0 (Build 99) Me & my team have been encountering issues with Premiere in the past few months where if we import clips into our project or the timeline, the audio gets automatically muted on a clip, even if other clips have sound. Not sure if essential sound is the root of this problem. I am attaching an example here (link expires August 31, 2025): https://streamable.com/nbav9v

When I am editting videos now, there is pixilation when I stop in the track to edit. It happens when I pause and then skip back to a previous spot, the images pixilate into one another, or sometimes all I have to do is click the play/stop button. Then it can also happen if I remove or extract a section of video. In some cases, playing back over the footage will clear it and in other cases the artifacts stay and are in the final product. This was happening on an old laptop that I had, with Windows 10 and thought that outdated tech may have been the issue, however I have upgraded to a brand new system and I am still having the problem. I am running Premiere Pro 25.4 on Windows 11. The GPU is Nvdia RTX 5090 with an Intel Core Ultra 9. I have tried going into the Sequence settings and setting to 29.97 fps Non-Drop-Frame and 29.97 Drop-Frame. In the Preferences under Media I have the boxes checked for H264/HVEC hardware accelerated decoding and encoding. My resolution is set 1920x1080.&nbsp

Bonjour,Je suis en train de rencontrer un souci avec Premiere Pro depuis que je l’ai installé sur mon nouvel ordinateur. Lorsque je fais mes imports vidéos, l’image s’importe bien mais la piste audio n’apparaît pas dans la timeline.D’ailleurs, un informaticien a déjà passé plus de deux heures à vérifier la configuration et les paramètres de mon ordinateur, tout semble correct au niveau matériel et système.Pourriez-vous m’indiquer d’où pourrait venir le problème et comment y remédier, s’il vous plait?Evidemment je peux vous donner plus d’information sur ma configuration (version de Premiere Pro ou type de fichiers importés ou config système) si nécessaire.Merci d’avance pour votre aide.Cordialement, 

Hey all, I've been working on an edit that is setup in a production format and have run into some super frustrating issues with slow performance.  I have 5x days of footage from a shoot totaling about 9TB, with all content from each shoot day ingested into its own project.  From there I have an assembly project where I've compiled all of the selects into two primary timelines.  Within these timelines the clips are organized by categories that are identified by adjustment layers.  During the assembly process everything seemed to be working relatively fine however I recently hit a point where it turned a corner and started being extremely slow/non-functional.  I'm wondering if the length of content in the timelines (around 8 hrs per timeline) is too much for the system to handle, however its odd because I was working ok as I was building them out (it basically started acting up once I transitioned into editing the film).  The other factor

Since the update to Premiere Pro V 25.4.1, I’ve been having major audio issues with .wav files. When I first open them, I can hear the content, but as soon as I start editing, there’s no more sound. Same problem with Audition.

I'm having an error with the adjustment layer in the latest Premiere update. Just placing the layer over the video without any effects tells me the effect requires a GPU. Another problem is that many of the Premiere Gal Atom X effects have stopped working or no longer work correctly. My Nvidia driver version is 572.16, and my work graphics card is a 1080. I don't want to mess up the company computer too much to avoid messing things up. Many people use the same computer because they have other programs installed.I hope someone on the forum or at Adobe can give me a solution, as there is an effect I need to use with the adjustment layer.  

Hi, I need urgent help. I have a Premiere Pro Team Project file (.tpr) that is 95 MB in size and located in:C:\Users\Tomorrow\AppData\Roaming\Adobe\Common\Team Projects Local Hub\Auto SavesPremiere Pro 2025 does not allow me to open it. I already tried moving it to "local" or "Projects" folders, but the file is not recognized, and the "Open" button remains disabled. There is no option to convert it either. I really need to recover this project.I have read that in these cases the official **Team Project Converter** tool is required to transform a .tpr into a standard Premiere Pro project (.prproj). Could you please provide me with this tool or help me convert my .tpr file into a usable .prproj?Thank you in advance.