The official community for the Creative Cloud desktop app.
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I have used Photoshop RAW for years with my lens and it always detected it in the auto lens profile but now I have to go into the list of lenses and find the make of lens (Tamron) before it will find it and apply corrections.
I've recently been trying to use adobe fonts for a website redesign, but it's just not working. The issue is that whenever I launch Creative Cloud Desktop everything else seems to be working except for adobe fonts, I have a library in my files (located under Files>Your Libraries,) but the fonts just sit there. These fonts are visible in library windows on various apps, but I can’t use them. When I try to get to my Adobe Fonts, only one font is there, and I can’t even install it for use. The font appears to be from my library but it’s just a random out of ~60 fonts so I think it’s just an error. Photos below as explanation:My library with fontsMy fonts pageWhen I try to use, nothing works: hovering over changes the text above, but when I actually click it, it just resets to Myriad Pro. Also none of the fonts are available in my fonts, but the fonts in the library all seem to be added? They have a remove button and everything.Thank you so much for any help I might get.
When editing a photo in Photoshop RAW I set the default zoom to 100% but when using RAW and I use crop tool the zoom defaults to random amounts like 15 or 25%
Some proofs about the reinstallation process (The Set-Up Tool can’t install creative cloud because it can’t access to the adobe servers. Please Consult the Adobe status page to see if there’s any interruption. And try again (206 Error code)Hi!Soo, i was confused why my acc desktop app wasn’t working properly, especially “illustrator”, the reason is illustrator was closing itself when i opened last weekend, i tried to open the creative cloud app to reinstall it but it keeped saying i didn’t have internet connection. even my wifi was stable, so i just tried to uninstall the app, and go to the adobe page to get the installer back, but suddenly when i open the app and gave the uac administrative permissions, this message appeared, it was a 206 error (unable to connect the adobe servers, I tried all of the solutions of the adobe support and they didn’t work, i checked my firewall and nothing about adobe and their apps was listed as blocked, even i turned off my antivirus (iObit Malware Figh
Tengo un archivo de indesing en la nube de adobe cloud el cual no me deja descargar.- Me tira error.- Cuando quiero abrirlo en el programa lo abre y luego lo cierra.- Necesito recuperarlo porque es un archivo en el cual tengo que seguir trabajando!
Not much to describe. Bridge updated, and now I can’t open it to use.
Hello, Before this inevitably gets taken down, allow me to vent about how Adobe is one of the worst companies to exist. When I first got into digtial media design in college, the CCS was pushed to every student so that we could complete projects.. IF you made the mistake of buying any app for a monthly fee, or assuming that you could cancel without paying an early cancellation fee, you're sorely mistaken. AND, AND, Adobe loves to do this thing where, upon trying to cancel your fee, they try to keep you paying for their service, so they offer you a discount price for the next few months, or even just a few months free! How sweet of them! Hey, I have an insane idea haha, why don't you just take the money that you wouldv'e lost giving me a discount/free months, and just [cursing removed] REFUND ME FOR THE TIME I AM NOT USING THE PROGRAM. Anyways, [cursing removed] thank you for the time 🙂
I would like to be able to do the culling process across multiple users. A couple of things would solve this. Having Adobe Cloud Folders with Owner permissions viewable from Lightroom CC via the local folder, or having shared folders retain the metadata shared between Lightroom with a (multiple owner) permission would be great.The goal is to have someone be able to help in the culling process. Lightroom CC is quite nice since the interface is much better than Lightroom Classic, but it’s being hampered by not being able to cull collaboratively. Which is sometimes the hardest work in the process. The AI tools do not work for the workflow we have.In either case having someone be able to Pick Flags, Set Ratings, Set Color Categories, or choose files to delete would be more than nice.For the alternatives, they just don’t work. We have tried likes and the new collaborative proofing tools or liking and commenting, but neither options works particularly well than having native Lightroom CC opt
Creative Cloud Stock & MarketplaceIt is only showing the Manage plugins section, but can’t find new plugins. There is no searchbar to find more. There are searchbar in all other tabs except Plugins.
Hello! I can’t find dynamic stroke menu in my brush settings. As an example I selected Dirt 1 brush. I remember it was present in the Alpha section of the brush settings. I am using Substance Painter 12.1.0
Starting recently, the email notifications I receive when someone comments on a shared PDF review are displaying raw HTML markup instead of clean text. Each comment shows up wrapped in a literal <pre style="font-family:Arial, Helvetica, sans-serif; white-space:pre-line;"> tag, and apostrophes render as the HTML entity ' (so "that's" appears as "that&#39;s").The comments themselves are fine — when I open the review in Creative Cloud / Acrobat on the web, everything displays normally. The problem is only in the notification email body, which suggests the email template is failing to decode/render the HTML before sending (looks like a double-encoding issue introduced on Adobe's side).Details:- This is on comment notifications for a shared PDF review ("You have X new comments on [filename]").- It started recently — it was rendering correctly before.- Nothing changed on my end (same email client, same account).- Affects the email body only; the actual comments and the PDF are unaf
Hi everyone,I’m working on an animation in Photoshop 2026, and I’m having a strange issue when trying to export it.When I go to File > Export > Render Video and click Render Video, the export window never appears.Appears a loading bar but it never ends. There is no error message or warning. Nothing happens, and I can’t access the export settings.I’ve already tried restarting Photoshop, but the issue persists.Has anyone else experienced this?I’m running Photoshop on rosetta and normal way and even not works.If I run Photoshop 2026 on Rosetta mode, I can’t create Video empty layer too...I have to use Photoshop 2021 to work and it’s confusing but in this version all works.Any help or suggestions would be greatly appreciated.Thanks!
Fonts.adobe.com has a great UX. But after installing fonts it is hard to find them in the Creative Cloud desktop app. It would be great to have some of the same features like the website in the app, like: Grid viewThe iOS CC app has this feature but sadly the desktop version doesn't have it yet.Adobe Fonts website also has a text size slider and a sample text input field which would be also great. CategoriesWould be great to be able to categorise fonts by projects, styles, etc. to find them.Thanks you very much for listening!
I have all my clients set up as Libraries in my CC, including the colour schemes for their brand. It would be handy if the colour scheme part actually did something – I can pull the brand up, but double clicking on the colour scheme would ideally bring up the hex codes or some other sort of detailed view, so that I can refer to it outside of Adobe products. Currently I have to open up PS, dig up the Library, and select the colour to get the hex code.
I have been an Adobe user since 1986. Maybe as I ease into retirement, I should get a discount? Yes, as an Adobe customer for 40 years, I should definitely get a discount.
Hi,I have a 345.64Mb/s download speed fibre connection, and installing apps is becoming very, very hard due to the speed of Adobe Servers.I've been trying to get Photoshop, but it is taking as long as more than two hours to get 50% done.Network is perfectly working...Thanks!
Adobe has discontinued a number of products over the years: Animate, Dimension, and some others.In our organization, we would like to restrict our user from using these applications, as they create potential support issues and security concerns. For Single App users, we’ve removed the application profiles for these discontinued apps. But the apps remain available for install by our users with the All Apps license. We deploy Creative Cloud as a Self Service package, so our All Apps users have the ability to install every application, even those that have been discontinued. As an administrator, I would like to have greater control over this, at the product profile level, to select/deselect the list of applications that are available to those All Apps users who have been assigned a given product profile. I can foresee this being useful in a multitude of ways. Not only could we disable specific applications which we do not wish to support, such as the discontinued products as I menti
Right now, Adobe only offers the option to use Adobe Account Access for app-based MFA. I'm sure I'm not alone when I say that I want to keep my logins under one MFA app as much as possible. Adobe should allow users to connect their accounts to third-party authenticator apps like Duo Mobile, Authy, LastPass Authenticator, Google Authenticator, Microsoft Authenticator, etc.
Hallo Adobe, in den bestimmt letzten 6 Monaten läuft kein einziges Update für Applikationen mehr flüssig zu Ende. Immer bei etwa 47% geht nichts mehr und die Meldung "Der Fortschritt ist langsamer als gewöhnlich, eine Lösung des Problems ist in Arbeit". Ich sage euch, dass das in meinem Fall die letzten 6 Monate bei wirklich jedem Programm, besonders bei Photoshop, Photoshop Beta, Premier und Premiere Beta der Fall war und gerade bei Indesign. Das ist dann so langsam, dass die Updates die ganze Nacht laufen. Denn wenn man diese Updates dann abbricht, dann ist das jeweilige Programm nicht funktionsfähig und man muss es komplett neu aus der CC installieren, was zur Folge hat, dass alle Presets und Workspaces ebenfalls weg sind. Entschuldigung, wenn ich das sagen muss, aber das nervt extrem, denn der Mac ist dann blockiert und ich kann nicht arbeiten, weil ich danach auch wieder alle Presets wiederherstellen muss. Bitte findet dafür endlich eine Lösung, an meinem Internet liegt das gewiss
Hi Adobe Support Team,Since July 2nd, I have been encountering a persistent payment error stating, "We couldn't process your payment," even though all my bank cards are legitimate and fully functional.I have already exhausted all possible troubleshooting steps on my end: Tried using different email addresses, networks, and devices. Tried multiple different bank cards. Verified with my bank that all international online transactions are fully enabled. I even went to the bank to open a completely new account and get a brand-new card, but it still resulted in the same error. Attempted to purchase the 1-year prepaid plan instead of the monthly plan, which also failed. I have contacted your support agents multiple times regarding this: I was told to wait 24 hours, but it has been about 3 days with no progress or resolution. I provided my card details through a secure link for an agent to process the purchase on my behalf, but even that failed. Since this happens across all cards (
Once I perform the basic edits to a photo & then begin to add the various masks for further enhancements, the basic masking panel will open fine. If I try to then create new masks or add, subtract, intersect with on my original mask selection, etc, then the panel that contains these options will not open automatically as in previous versions. My workaround thus far has been to step back, click on the mask icon over & over until the secondary panel finally opens. Once it does finally open, it works fine on that one photo. If I begin to edit additional photos & create masks for those, I then have to repeat this process all over again.
It would be very helpful if additional columns could be added to the Admin Console.Within Groups:When viewing the members of a specific group, it would be beneficial to have a column displaying the product(s) each user is assigned. Currently, you have to open each user's profile individually to determine their assigned products.Within Users:It would also be helpful if the Users view included a column showing the group(s) each user belongs to. This would make it much easier to identify user assignments at a glance without opening individual profiles.Having these additional columns would significantly improve visibility, reduce the number of clicks required to find information, and make user and license management much more efficient.
This is something that is really annoying me. Photoshop is now sending me update prompts on my desktop. Even when I close the lightbox window it reappears every day or two. I've tried quitting Photoshop and Creative Cloud and updating my notification preferences on Creative Cloud, yet it continues to appear at the bottom right-hand side of my desktop. It's not even set up in my System Settings notifications so how and why are you doing this? How do I switch it off and, if I can't, please can Adobe switch it off? I don't need further prompts from you suggesting I update my apps - I can see them in Creative Cloud and will decide when I update when I'm good and ready. I'm unhappy that you even have the ability to do this on my desktop. I didn't choose to receive these notifications so please advise on how I remove them or remove completely - you're populating my work screen with unecessary information. The fact the window is still active when I have quite both CC and Photoshop i
Getting "There was a problem loading some of the content" error when launching Creative Cloud Desktop. Have tried closing & relaunching, closing, signing out of account and relaunching. No effect.
I’ve designed two ePubs in the last 48 hours with same error. I design them all of the time, so it’s not me. Images are not center aligned though I’ve selected align center layout and even manually added object export custom alignment center to the image with same result of left alignment.Please advise.Thank you.
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