Download & Install

I am using Macbook Pro M1 12.1.  I recently noticed my LR desktop was not log in / sync to LR mobile. I seek assistance from adobe technician, he remote my computer and did lots of things (change language of my mac, delete my anti virus program, shut down my firewall, restart my computer for nearly 10 times), but the final result is he could not solve my problem and create a new problem that I could not ascess to the internet through either Chrome or Safari.  The only thing he did is let me know not just the LR desktop, but also the Photoshop was under log out status (I did not realise it as I did not use it for some times). I reinstall the whole mac but now I could not install creative cloud, photoshop... or even I could not log in to the LR desktop (I download it from the app store). Did anyone face the same problem in installing creative cloud to Mac M1 ?  Thanks a lot !

In the Preferences for Creative Cloud Desktop, there are settings for each app to control auto-update. I've got auto-update turned on for all my Creative Cloud apps, but none of them get updates automatically. I receive multiple notifications on my Windows Desktop telling me that app updates are available- but why isn't Creative Cloud automatically updating them??

Using macOS Big Sur.The installer works perfectly and I can download apps through the Creative Cloud just fine and they remain on my computer. However, Creative Cloud itself won't install directly to my hard drive and is only accessible by opening/installing/re-installing through the installer. If I remove the installer, I can't access CC, and it does not show up as an application on my computer.

I have downloaded Photoshop more than once, then I double click the installer and all it does is flash, then nothing.

Dear all,I have a standard CS4 pack - which I want to install on the new pc - but the activation number (present on the box) does not work (red x) I am afraid that CS4 can no longer be activated - correct? Thank you Ale

Getting the following errors: The file archive part of Adobe CS6 Master Collection is missing you need all parts in the same folder to extract Adobe CS6 Master Collection. Please download all parts.I have downloaded both files and when trying to open the 2nd file I get this error: My computer will not read a .7z file I have a HP touchsmart, ample room. What am I lacking here to get my CS6 reinstalled on my new computer!

My CS 5 32 bit was working but I accidentally changed some folders in the program folders trying to add a plug in. Now it won't link to my scanner. Can I repair it using the install CD? 

Hi!I just registered to Adobe Creative Cloud. I work on mac with system version macOS High Sierra 10.13.6, it is impossible to update it because the computer can't take it. Therefore, a lot of softwares in the actual AdobeCC collection are not compatible.I would like to know if it is possible to install a previous version of some softwares that would be compatible with this OS? If so, how can I do it?Some of the softwares I am interested in: Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, etc.Thanks in advancePierre

Agent!!möchte mit cs 6 auf einen neuen Computer umziehen. Es wird bei meinen produkten nicht mehr angezeigt.Brauche die Anwendungsdatei (exe) zur Installation.

Bonjour, Depuis hier je n'arrive plus à lancer indesign CS6 sur mon PC. J'ai comme message à l'ouverture : Renouveler votre abonnement. Or, mon abonnement est renouvelé automatiquement et je suis débitée chaque mois. Je n'ai pas de problème de paiement. Lorsque je clique sur le service clientèle, j'ai le message suivant : Votre numéro de série a expiré ou est incorrect ??? Je ne sais pas quoi faire. Je suis complètement bloquée.Est-ce que quelqu'un a déjà eu le problème et peut m'aider ?Merci

Subscribed to full Adobe CC and having major problem with frequent app updates...My MacOS update to Monterey was able to download the installer package to my iPad Pro direct from Apple servers! Then Airdrop the file to my Mac. This takes under an hour a 12.13Gb file, whereas using the native MacOS updater in Preferences would take literally days to complete. I like many today do not use a dedicated landline and so am limited to mobile broadband, which works relatively well for pretty much everything but nosey data sharing download managers, like Adobe CC. It's wasting my valuable time waiting for updates to download to several Adobe CC apps, each taking hours or days to complete, sometimes restarting from 0% if the connection is temporarily dropped... I'm sorry but this kind of data collection paired with app downloads and updates is no longer viable with the era of mobile broadband replacing many traditional network connectivity solutions. Adobe has available for some older apps direc

I purchased LR 6 in 2015 but it no longer appears on my account. I have just got a new pc and need to install it.   However Adobe say that I must disable the programme on my previous pc which is now in pieces. I therefore need  guidance on how to diable LR to enable it to be  activated on my new pc.   Thank you for any help you can provide  

The Help Manual tells me the following, but there is no place to contact adobe. Please unregister all my old computer. Thank you. Have you lost access to your previous computer?If you cannot access the previous computer on which you installed the app—whether it was stolen, was lost, crashed, or locked—you need to contact Adobe to deactivate the app.If you upgraded your computer’s hardware, replaced a hard drive, upgraded your operating system, or reformatted your computer before deactivating your software, you may have disrupted the activation connection.

Recentemente instalei o Win11 Pro na minha maquina e ao tentar instalar qualquer programa da adobe me deparo com a seguinte mensagem, alguém consegue me ajudar a resolver esse problema?

When I downloaded the Premiere and Photoshop apps to my computer two "Installer" drive icons appeared on my desktop and I cannot remove them. Will these icons disapear? Are they vital to the apps function now that they are both downloaded? I really just want them to be removed from my desktop but also curious if they take up space on the computer. 

Just how many voices do you guys need to hear to finally start making money by providing users of Linux based distros with your software?The market share of Linux is small, true. But it's small also "thanks" to you who are not providing users with professional software so they could finally start doing their jobs without dual-booting/installing VMs. Provide the tools and you'll see market share growing. For the god's sake, there is no even an Adobe Reader available - can you provide at least that?

hi photoshop wont download for me, the installer keeps getting stuck 

Anyone in the community confirming that the new Monterey update is compatible with Adobe suite on Macbookpro 16 "- 2020- Intel ?Many thanks Yky

i cannot install, uninstall, sync or update and app on my pc. just says error 306 

i can not install, uninstall, sync or update and app on my pc. just says error 306. would you please tell me.

Bonjour,j'aimerais savoir comment retrouver son numéro ID ADOBE ?merci de votre aidenathalie

All I see when I set up is just a text box. Also when I put my website offline and type in the URL, all it is just a page with huge text.      

I'm yet another victim of Adobe's cancellation policy. I signed up for this as a trainee teacher and was forced to get the package because of schools using it. I kept the package till the introductory price and until I noticed my bills shoot up to $73 a month. Before cancelling I spoke to a customer service representative who I asked about to see if they could put together a price package for me. I decided to cancel and was told I owed cancellation fees!!!!! I have cancelled and now I owe 10 months worth of cancellation fees!!!!!!!!!! Its outrageous. A 50% cancellation on six months would still be bearable.I'd been with Adobe for over 3 years!!!!!!!!!!!I intend to lobby both my school and my university on this matter. Thankfully I'm a recent graduate and I know exactly who to contact in the various departments as well as my recent fellow graduate teachers. In short, tedious as it is sadly read the fine print. I will however refuse to teach my students using Adobe. I will encourage my f

I am getting an error code 306 when updating Photoshop 23.02, Lightroom Classic 11.01 and Camera RAW 14.01. I have Creative Cloud Desktop 5.6.0.788

Download gets to 10% and stops.  What a fun day so far.  Done it 5 times already and 6 hours on the computer.Adobe says to uninstall Creative Cloud and reinstall.  Yeah, uninstalled and then it wouldn't let me reinstall.  Does it get any better?     Now it says that I can't try to install anything as something is trying to install, but nothing is installing.  Love