Download & Install

This feels a bit of a crazy post to write as I have just bought an M3 Ultra Mac Studio, I went to install adobe creative cloud and apps and it is saying that I am not on the latest OS and as a result can't install the apps.  Is this an issue with the Mac? I find it hard to believe as it is literally just out of the box.  Or is it an issue with Adobe?  And if so, WTF am I not able to install these apps?  This is why I bought the machine to have the latest and most powerful machine with the latest apps.  Any help would be great as I am stuck at the moment. 

Norton AntiVir found a pissible trojaner "SNH-gen(Trj)" in the installation (fresh and new install) of PP 2025 and Media Encoder 2025 in the russian language data:Path: "Application/Premiere Pro 2025/Premiere Pro 2025.app/Contents/Dictionaries/ru_RU/ame.app.ru_RU.dat".The same in the Media Coder 2025 folder. 

I am in the USA with ENglish selected as my first language and I have a Surface Pro 11 with Snapdragon(R) X 12-core X1E80100 @ 3.40 GHz 3.42 GHz . Is there a reason I cannot access the regular Adobe Illustrator? Beta is very limited and preventing me from completing my school assignments. My laptop also meets the requirement of having 64-bit operating system, ARM-based processor. 

Hello, I'm trying to activate an old CS6 product code on the website but it's saying the format of the code is invalid.  Is there any way to get it to accept it, or is CS6 simply abandonware at this point? Thank you.

Is it required by CreativeCloud however? If I currently have no CC apps installed, do I really need Adobe Application Manager in my utilities folder? Would it not just get reinstalled the next time I to a trial version or get a CC subscription and install Adobe applications.

Hello, both the update function (no matter which adobe program) and the full version download no longer work.I have changed the download location in the adobe cloud applicationto make sure that the destination folder is not corrupt. Didn't help either.Thanks for any Ideas

Hi allerseits,ich bitte dringend um Hilfe bei folgendem Problem: Ich habe auf einem 2012er MacPro mit OS X Yosemite (10.10.5) die Creative Suite 6 installiert.Aufgrund seines Alters ist der Mac ausschließlich im Offlinebetrieb.Nun wurde ich per Dialogbox von der Creative Suite aufgefordert, mein Produkt mit der Seriennummer neu zu aktivieren.Da keine Internetverbindung besteht, wählte ich zwangsläufig den Weg der “Offlineregistrierung“.Mit einem aktuellen Mac wählte ich den Link bei Adobe, bei dem ich den “Antwortcode“ für die Offlineaktivierung erzeugen können sollte:www.adobe.com/go/getactivated_de (Error404 Seite existiert nicht)Leider existiert diese Seite nicht, meine Suche nach einem Ersatz blieb erfolglos, einen anderen Link habe ich nicht gefunden. Kennt irgend jemand den aktuellen Link zu der Seite, auf der ich den Antwortcode erzeugen kann?Ich bin beruflich dringend auf diese Software angewiesen und zeitlich sehr unter Druck! Vielen Dank!Bernd

Can you help me i have more 3 months on my license and I can't download any apps on my pc idk why it happens.

The IssueAs a Windows 7 User with the cut off of continued support, I've had to use older versions of Adobe Products to continue use of my subscription like many other Windows 7 users. However, if you have an accidental update creative cloud or unknown software glitch, you can end up with the error "Unable to Reach Adobe Server" which loops infinitely no matter how many times you try to retry the connection. Even after uninstalling and trying to reinstall, the exe install files couldn't connect to the server in order to properly install. This almost made me cancel my subscription and was extremely frusterating and resulting in hours long searches through the forums to find some clarity on the issue. Here are my recommended solutions after hours of searching and talking with Tech Support about this issue on my Windows 7 machine.  First StepsMy recommendation is to start with the forum recommended solutions before reading the second part of this post which details the solution

my 2024 version of photoshop on creative cloud is not getting uninstalled cant see it on cretaive cloud but can see it in my control panel can someone help uninstalling it 

Hey all,I just upgraded my Mac OS to Sequoia 15.3.2 and after doing this launched Creative Cloud and saw that I needed to update my Adobe Programs, which I did. My question is, after going into my Applications folder I see that I have older versions (2021) of Illustrator (25.4.8) , InDesign (16.4.3), and Photoshop (22.5.9). I would think I should get rid of these, as I now have 2025 versions of them in my Applications folder. What should I do?

I had both CS6 and CC installed for quite a while on my PC but today for some reason the license for my CS6 programs disappeared. When I launch any of them I get a prompt that asks either to buy a license key or to start a 30 day trial. It happened on it's own since it worked the day before and nobody had access to the computer inbetween when I turned off the pc after work yesterday and today when I tried launching InDesign.

I'm trying to make as much disk space as I can through add or remove programs from the system settings  but I'm unable to unstall Adobe Photoshop 2022 (23.0.2.101) which is taking up 3.7 GB. Whenever I try to uninstall it says "Specified product is not installed on this machine. Please quit the installer and start over." I've already tried using the Creative Cloud Cleaner Tool to clean it all up but that program is still there & I'm unable to uninstall it. I'd really appreciate some help. Many thanks!

I know that Acrobat X is no longer supported but I am trying to find a way to use it. I switched computers and would really like to get Acrobat X working on new computer. It says it is already installed on two computers. I have one of the old computers but it won't deactivate. Is there a registry key or something I can do to get this working? I just need it for a short time and am not in a position where I want to purchase a new subscription. I can understand that I can't get support for old program but I should be able to deactivate/activate if I have the download and the serial number. Any way????

PS po nekaj zadnjih posodobitvah vedno javlja to sporočilo!Poskusil sem že vse mogoče a brez uspeha.Procesor Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz 3.40 GHzNameščeni pomnilnik RAM 16,0 GB (uporabno 15,7 GB)Pero in dotik Vnašanje s peresom ali vnašanje na dotik za ta zaslon ni na voljoIzdaja Windows 10 EnterpriseRazličica 22H2Nameščeno dne ‎19. ‎07. ‎2020Graditev operacijskega sistema 19045.5608Izkušnja Windows Feature Experience Pack 1000.19061.1000.0Kaj lahko še naredim?

How can I download older versions of Adobe software that are no longer listed on the website? In the past over the past 2 decades, I have spoken to Adobe customer service and they would just email me a link to the specific .DMG installer file I needed for the specific version I requested. Why is this no longer possible?

Je souhaiterais résilier mon abonnement.

I'm experiencing the same thing. I just bought a new MacBook Pro and trying to install Photoshop, which I have had for many years. It's been more than an hour and the installation is still at 9 percent and seems to have stopped. Would it be better to try to transfer this from my old MacBook Pro? I don't even know if that's possible. Thanks. 

Hace algunos días que instalé creative cloud en mi Mac y me sale este error de "no tiene acceso a la gestión de aplicaciones sale que necesito permiso del administrador de TI. como puedo arreglar eso?

needing to download photo shop starts 1% then does this ive reset my firewall and turned them off etc never had other big problems    Exit Code: 120 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 1 error(s), 10 warnings(s) FATAL: Fatal Error '120' occurred while download FATAL: Error occurred in download of package (Name: AdobePhotoshop25-Core_x64 Version: 25.9.0.573). Error code: '120' ERROR: Path:D:\adobeTemp already exists WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo

Hey Guys, I need some assistance    I subscribed for the Yearly Premium Plan a week ago, but I keep getting the prompt to subscribe again and when I click the subscription button, it shows that I'm already subscribed. It doesn't grant me access to Premium tools, and the app hole back and forth is really stressing me out. What can I do to stop this?

Hello, I have the problem with installing the Adobe apps on my external hard drive on Mac. I have created the folder in a connected hard drive, but I get the error message back: UNABLE TO INSTAL AT THIS LOCATION.What is a difference between a root and folder? I don't know what I am doing wrong. How to create it? Thank you, 

Hello,  I have a license for Adobe Web Premium that I paid more than €2,000 for, which gives me the right to two installations. A few years ago, my laptop broke down with one of the licenses installed, and recently, I changed some components on my computer. When I tried to reinstall Photoshop on my computer, the application told me that I must first uninstall a license, which is of course impossible since I no longer have access to the previous installations. How can I proceed to install my license on my computer ?  The products appear on my Adobe account, but it doesn't show any activated products in the list of activated products. I also tried Adobe AI chat and Adobe on Twitter, but without success. Thank you. Kind regards

My account was auto renewed a few days ago. I was not informed about this. I do not use nor want a subscription for Adobe products. when I tried to cancel I was faced with a massive cancellation fee. This is against UK trading laws! Cancel my account with no charges and refund the payment taken for renewal!

Bonjour , j'ai installé Adobe Première Pro version 2025 , l'installation à finaliser mais lors de l'ouverture du logiciel un code Erreur 111 est apparut que faire ?