Enterprise & Teams

셋업 중 아이디 인증 후 창 전환이 될 때, 하얀화면으로 전환이 되어 멈춥니다.확인 부탁드립니다. 

I’m currently the admin on our Adobe account, not the owner.  I pay the bills, and as admin can add as many users as I like. However, I can’t see the actual invoices. Instead, I have to contact the owner to get me a copy. completely inefficient for all parties.  This doesn’t really make logical sense, and I suspect across many organizations, the tech owners and admins are not the ones doing the accounting and budgeting.  I wanted to add this as feedback but of course the feedback button in my account is a dead link...So, again, Adobe, please give admins on accounts the ability to see the invoices that they are paying!!!!

Hello Adobe FriendsI have sent a request as an enterprise user on behalf of my company for the Firefly API access to explore automation development but I have received no response in at least a month now and wondering how long this takes, who I can follow up with to understand more about this process.

“Other Versions” is not available for Photoshop and Illustrator. 

Since AUSST can use Apache or IIS, and run on Mac or Windows, is it possible to run it on a Linux web server that also runs Apache? I don’t have an extra Windows VM that can host this, but I could easily spin up a Debian or openSUSE LEAP Linux server to handle these duties. AlmaLinux would be second choice at this point and something that’s possible too. Thanks, Greg

"My Mac uses an Intel i5 processor and it doesn't support version 26. Version 24 and 25 are not showing up in my Creative Cloud app. Please provide me with a direct installation package for an older compatible version of Photoshop (like v24 or v23)."

On one of our Macs, the Creative Cloud Desktop App “Home” module is stuck at version 1.1.9 instead of 6.9.0.619 like the rest of our Macs. I’ve tried repairing and then uninstalling/reinstalling, but nothing seems to help.Does anyone know how to fix? 

I already wrote this question in another section, but I was directed here to ask for help. I have a question about the subscription cloud version. Until recently, I had a plan with a dozen or so user access points. It expired a few days ago. During that time, I purchased a new plan, but as a new one. It wasn't an extension of the previous one. Several users stored their files in the cloud on the old plan. Is it possible to download these files directly to a user's computer or connect them to the currently active cloud? I tried sharing files through the Admin Console, received a link with the content (.cclibc file) and imported it using something like Photoshop, but I can't see anything. EDIT:  There's some progress. The user is in the deleted section, but I've shared their content with myself as the account admin. I received an email with a link to download the content, but it's 116MB instead of over 500GB. I have the Cloud documents/cloud-content folders (about 120MB) and the adobe-li

I am working with a photographer who has an older Mac and cannot upgrade past Lightroom Classic 13.5.1. I was fine with installing this older version but it’s no longer available through Creative Cloud, which only goes back to v14. We are unable to work together unless I can get a 13.5.1 install. Does anyone have any suggestions on how to get this version of Lightroom Classic?

I have a question about the subscription cloud version. Until recently, I had a plan with a dozen or so user access points. It expired a few days ago. During that time, I purchased a new plan, but as a new one. It wasn't an extension of the previous one. Several users stored their files in the cloud on the old plan. Is it possible to download these files directly to a user's computer or connect them to the currently active cloud? I tried sharing files through the Admin Console, received a link with the content (.cclibc file) and imported it using something like Photoshop, but I can't see anything.

Hello to all Issue is that creative cloud sees the Premiere 2018 app, everything looks fine, enterprise account is alive and well, but when we try to open Premiere we get pushed to Sign In and then, after signing in, we get Trial option.  If we even try trial, we get looped back to sign in.We installed latest Premiere and it works fine.Is there some change in the licensing?  Thank you 

I am trying to transfer files from my school account to my personal before my college shuts my account but I keep on getting this email. I have tried transferring some files before and it worked but since then I haven’t been able to transfer any others. I have enough storage and these files have not been transferred before and I urgently need to transfer these files before my college shuts my account down.

I am trying to transfer files from my school account to my personal before my college shuts my account but I keep on getting this email after I have selected the files to transfer.I have tried transferring some files before and it worked but since then I haven’t been able to transfer any others.The files show up in the file picker and are all saved to the creative cloud none of them have been transfered before.I have tried the steps in the guide that gives the sugestions on what to do but none of those problems work.I have enough storage and these files have not been transferred before and I urgently need to transfer these files before my college shuts my account down.

I have recently been having the same issues across Indesign, Illustrator, and Photoshop: my CC Libraries window is unresponsive. I use this feature a lot to have my company color swatches constantly on hand no matter the platform and to share with vendors and other coworkers but recently its been unusable.Issues:It's the only window to freeze (everything else works in the program),Sometimes when it does work, if I click one color it actually uses another color that I did not clickClosing and reopening the window and/or the program itself does not help.This started in December 2020. I have since updated all of my programs twice but that doesn't seem to have helped. The issue still continues. 

Hi, we need to have our invoices, but they seem to have disappeared from the admin. Can you help us please?

Buongiorno, posso avere il link della chat? Grazie

Hi Everyone,  I'm curious if there are any users out there from Health Care? We currently can't use cloud based systems b/c of privacy concerns. Wondering how others have navigated this with the Adobe Suite?  thanks. 

Hi all,Posting here because I've hit a wall with chat support and I've seen at least one other thread describing the same issue, so I'm hoping a moderator or product team member can weigh in.**The setup:**- I'm the System Administrator on our Adobe Teams (Business) plan.- I'm trying to install the official "Adobe for Creativity" connector inside Claude (the Anthropic/Adobe MCP integration launched April 28, 2026).- When I click Connect in Claude and the Adobe sign-in window opens, it fails immediately with: **"Your organization does not allow access to third party applications."**- The window header shows "Enterprise ID" and the URL is https://adobeid-na1.services.adobe.com/ims/fromSusi.**What I've already verified:**- "Allow users to integrate apps" is enabled in Admin Console > Products > App Integrations.- Claude does not appear in the "Add App Integrations" list and there's no Claude entry under "User-accepted integrations."- Tried multiple browsers, incognito, cleared cache,

Right now Adobe only supports provisioning on enterprise accounts from Azure AD and Google.  You can do SAML SSO with Okta but not assign or remove licenses or create accounts. Many organizations (including mine) have centralized our AAA at Okta and it would be great if Adobe supported provisioning through Okta as well. From what Okta has said, they would need Adobe to submit a SCIM setup to them, this isn't something they can do on their own. I'm sure my organization is not an outlier considering how many orgs use Okta as a login system. Thanks 

I plan to change the payment method for our corporate licensing plan. Bank transfer to credit card.I contacted Adobe and they said it's not possible to change it; I have to cancel the current licenses and purchase new licenses with the desired payment method (credit card).Since I will be using the same licenses and assigning them to existing users, will they have to log in again to continue using Adobe Acrobat Pro?

i use Photoshop in my company ( Primaria Constanta) plan Adobe for Teams.i want to use a free trial of Premiere … i sent a request to my supervisor for Premiere (we don't have Premiere licence … so she can only deny my request …  there is no option for free trial or accept)i log out and loggend in again, but the option for free trial is opening an pop-up window with only option to request for new licenceis there an option to use a free trial of Premiere if my company plan includes only Photoshop ? 

I misused my school email address and set up a personal account. I have not been able to switch it to a business account to access my school files.

The Philippines has a new regulation from the Bureau of Internal Revenue (BIR). This is for companies to only use digital service providers (DSPs), in this case, Adobe, that comply with the regulations. The criteria is as follows:Have a local presence/office in the Philippines, ORAs a non-resident digital service provider (DSP), be registered with the BIR for compliance.Does Adobe check either?Thanks.

I have been trying to install abode apps through the business profile. It keeps failing and display error code 151. Only premiere is able to be installed, Ae, Illustrator and Photoshop failed. I’ve followed the troubleshooting suggestions of reinstalling creative cloud, uninstalling everything then using adobe creative cloud cleaner to delete everything and reinstalling creative cloud. Nothing works. still displaying the same error code. 

Hello Adobe Community,I am from Bangladesh and I am trying to purchase 15–20 Adobe Creative Cloud Pro accounts for different clients. However, I am facing persistent payment failures and I am unable to complete the transactions. I am hoping someone from the community or an Adobe staff member can guide me toward a proper solution.PAYMENT METHODS I HAVE TRIEDHere is a summary of everything I have attempted so far:• BRAC Bank PLC Debit Card (Bangladesh) → Failed• Payoneer Mastercard Physical Card → Failed• Redot Pay Virtual Card → Failed• BRAC Bank PLC Credit Card (via a family member's Adobe account) → 1st account succeeded, 2nd account failed with error• Eastern Bank PLC Credit Card (via a friend's Adobe account) → SucceededI have attached screenshots of the error messages for reference.MY QUESTIONS1. Why is Adobe's payment system blocking multiple sequential purchases from Bangladesh, even when using different cards and accounts?2. Is there an approved method for purchasing 15–20 accou