Questions

I uploaded 5 videos, all normal. All of a sudden, the audio is completely out of sync. I just bought this 30 minutes ago, I haven’t touched anything. 

I'm simply lost... I'd like to make a color scheme for my kids bedroom, but I can't find the functionality in Adobe Express..  Please forgive me the random use of tags.. I'm not sure which one actually fits..

For brand control is there any future plans to be able to force the case you want to use in locked templates. For example if a sentence should be ALL CAPS or Sentence Case theres no way to ensure this and so many template users don’t look at whats provided and start adding everything in CAPS or lowercase and its looks badly produced and off brand.Let me know if this is somewhere to upvote as I feel like its something pretty standard for brand templates.

I received an Adobe Illustrator material that I need to upload in Adobe Express and work on it. The font used is customized, but I have it already uploaded in Adobe Express. Still the fonts are not being recognized and the text shows strange characters . Any way I can fix it? I could rewrite again in the material, but the design get slightly broken. 

This is a new brand that has been shared with me. I’m listed as an Editor. But then when I go to use any of the Graphics or Logos, I can’t see the images available. They’re visible on the other person’s side. I’ve logged out of Adobe entirely, logged back in, checked apps for updates, etc. This is the only brand it’s happened to. You can see that even when I try to add the logo/graphic, it has an error saying it can’t be applied?  

Hi everyone,I want to create professional promotional flyers and marketing graphics for Si Australian Website. I'm looking for advice on which Adobe tool would be the best option for this.I’m open to using a free tool or a paid Adobe plan, depending on which offers the best value and features for creating high-quality flyers.Could you please recommend:Which Adobe tool is best for designing professional flyers? Is Adobe Express enough, or should I use Photoshop or Illustrator? Which Adobe paid plan would be the most suitable and cost-effective for my needs?I mainly want something easy to use but capable of producing professional-quality designs.Thanks in advance for your recommendations!

My account shows different persons name

I am a user of Adobe Express from Tamil Nadu, India, and I create content for my professional Astrology channel.I highly appreciate the "Animate from Audio" feature. However, in the current character list, there are no characters suited for traditional spiritual or astrology-based programs, which have a massive audience worldwide.Please consider adding 2 or 3 general Astrology / Traditional Indian avatars to your standard character library. This would be incredibly helpful for creators who produce astrology and cultural content daily.Thank you for listening to creator feedback.Warm regards, Ramesh

Hi everyone,I am working on a project using Adobe Express, and I'm facing an issue with image quality after editing and exporting the final design. The visuals look clear inside Adobe Express during editing, but once exported, the image appears slightly pixelated or lower in resolution.I have already tried:Exporting in both PNG and JPG formatsUsing high-quality download settingsChecking internet speed (since it's an online editor)Re-uploading the image in higher resolution before editingDespite that, there’s still a noticeable drop in quality, especially when using the design on larger screens and social media platforms.Is there any recommended export setting or step to maintain original resolution quality? Also, does resizing images inside Adobe Express affect the final clarity?Any guidance or best practices would be appreciated.Website link for reference (if needed).

As of this week my Background remover stopped working and keeps indicate an error message “failed to load asset try to reload again”. I reached out to Customer Support on three occasions and they were less than worthless due to the “did you clear cache”  over and over again attempt. Is anyone else experiencing this issue? How can this be fixed? I am not paying Adobe just to be friends, I am at a work stoppage due to this error. Please can we get a fix? 

I am confused by Clip Maker. When I upload a long form video, Clip Maker says I can close Clip Maker and will be notified when clips are ready. I do not always get a notification.Today, I got a notification for only 1 of 3 videos that I uploaded. When I clicked the notification, it opened the clips for me to review. I tried downloading the first clip and got an error message that the download failed. That kicked me out of the clips review screen. Now I cannot figure out how to navigate back to that page. Under the notification bell, there are no notifications anymore.Checking under my stuff, I see the long form clips that I uploaded but cannot find any clips.Where to generated clips go?

I am missing multiple hockey programs and a senior night program within Adobe Express.  They do not appear in Creative Cloud. The folder I had created for them is there, but nothing within. How can I get them back?

My generative credits are over itseems and its asking to request for unlimited, when i am trying to request, it isnt taking it.

when I try to login - it doesn’t recognize my account email.  I tried every email I had, but, it is saved in my log ins, so, I know I have the right one.  It forced me to create a new account.  I paid for software.  Now I have no access to my software or my saved projects.  Anyone else having this issue?  I emptied all cache, I restarted computer - I have done everything I can find on line as a possible solve.

When Resizing a file, Why am I being asked to pay, I have a paid account?

Hi all, I am trying to import some videos to play around with editing in Adobe Express, and each time I upload one, it says it is unable to process it and to try again later. The videos are 4K MP4. If I just link them together, I can download something that looks just fine, but actually playing it in real time does not work, as it is incredibly choppy and blurry. So it makes editing untenable to trim/clip the edges of the clips, as I can’t see how that affects it. What could cause Express not to be able to process the video?

Hey everyone, how's it going? I'm having an issue exporting an MP4 video in Adobe Express. This is the video quality in my browser. And this is the exported video in 4K. The export process significantly lowers the resolution of the PNG image of my face in the left corner. I tried to change the resolution to a way higher aspect ratio, but it didn't work.What could be going on here?I wonder if it has anything to do with the Background Removal tool (I used it on this image)

Mon compte Adobe est lié à une adresse mail étudiante et à un compte étudiant (gratuit lors des études), j’ai utilisé ce compte pour créer des modèles, modèles de marque et des visuels alors que le compte était actif. je n’ai pas effectué la migration de ces visuels sur un autre compte adobe avant le terme de la licence étudiante et je ne peux donc plus accéder à ces fichiers, comment les récupérer, les envoyer à un autre compte adobe pour pouvoir m’en servir depuis ce nouveau compte même si l’ancien n’est plus actif ?