Questions

This feature was reintroduced in the latest update 30.8. I updated this morning and was looking forward to this and it is not working (unless I’m missing something) There is no checkbox in finder when relinking a photo and it does not happen automatically. I’m on MacOs and set up a test file structure to see if it automatically worked and it did not. Am I missing something?

How can I make a seamless wave pattern in Adobe Illustrator that connects perfectly when wrapped around a cylindrical jar?I’m working on a packaging/label design in Adobe Illustrator for a cylindrical jar. I created several custom wave patterns using Bezier curves, similar to the attached image.The problem occurs when I place the artwork on a horizontal label and wrap the label around the jar.The left and right edges of the label need to meet, but the waves don't continue seamlessly from one edge to the other. At the joining point, there is a visible break/kink because the wave curves at the right edge don't naturally continue from the curves at the left edge.I want the final result to look like the wave pattern is one continuous piece of artwork, with no visible seam when the label wraps around the jar.I'm specifically looking for an Illustrator workflow that would allow me to:Make the wave artwork seamlessly repeat horizontally Ensure the curves at the right edge continue perfectly f

I used to be a heavy Iluustrator user but haven't touched the program for about 20 years. I'm trying to draw over a map with the pen tool. When I last did this I created a new layer for each segment but now it looks like it wants me to create a new path. I'm sure this is a much more efficient way of doing things but I'm a bit lost, can anyone point this Illustrtor oldie/newbie to to turorial on this? Basically I want to draw lots of paths and be able to independently style them.

Every time I type the dimensions I want to use for my new document, the values constantly reset to default as I'm typing. Every time there's an update, my shortcuts get reset to default. At work, my colors degrade over time in my working file becoming less saturated. So many other issues. None of those issues exist in Figma, where I'll be taking my patronage. In the next few months I'll be done using Adobe for good. I've used it for the past 20 years, and never have I experienced as many bugs and failure to fix bugs as I have in the past two years. That along with the constant push of AI and using our data to train it has shown that Adobe is more about profits than it is making a good user experience. 

I am having the issue where the mouse wheel scroll to zoom is causing Illustrator to lock up. Deleting preferences and starting from scratch worked for a time but the issue comes back after a few days.  OS: Windows 11CPU: 13th Gen Intel(R) Core(TM) i7-13700RAM: 64 GBGPU: Nvidia RTX 4060 (studio drivers)Mouse: Logitech wired mouseThe same issue that is in these links. Illustrator 30.0 Mouse wheel scroll causes lockup/crash/freeze | CommunityIllustrator (Beta v30.1) frequently freezes and shows “Not Responding” while editing files | Community

I am posting this here because I have now tried twice through Adobe Customer Support chat to formally escalate a complaint, and I am still unable to obtain any meaningful response, complaint reference, escalation confirmation, or access to someone responsible for reviewing the way my case was handled.At this point, I am no longer asking Adobe to troubleshoot the original technical problem. The technical issue has already been resolved. I am trying to submit a formal complaint about Adobe's handling of the case.The situation began with a serious Adobe Fonts/Creative Cloud failure affecting several fonts that I use professionally in Adobe Illustrator, including Basic Sans, Daith, Futura PT, Futura 100 and Span.Some fonts appeared as active on the Adobe Fonts website but were not synchronising, installing or becoming available correctly in Illustrator.This directly affected my professional work.Multiple Adobe remote-support interventionsThis problem resulted in more than one remote-suppor

Since updating to the latest version of Illustrator (Regular version) I have not been able to use freeform gradients, I have a client document with multiple versions and use of freeform gradients within it and since the update either I don’t see any fill in the gradient or the app crashes altogether. i have installed a previous version of illustrator and the problem is fixed, I guess this post is just for anyone who is experiencing a similar issue and to flag it for adobe.

After the last update of the application, the following pop-up appears every time after launching:  How can I stop it?Thanks in advance.

Hello,I am working in Illustrator and downloaded an icon set (#2083553118) from Adobe Stock. When prompted to download it as a JPG or EPS/SVG vector file for Illustrator, I chose the vector file. However, when I open the file in Illustrator, the icon set is an image, not an editable vector file. I don’t want to trace the image, as the results are often not as good as the original.Is this normal? If not, how can I fix it?Thanks.

Hello allI would like the image dimensions in the Links panel to be listed in mm.Is this possible?I have changed the ruler settings to mm and checked that the Units and Increments are set to mm.But still the links panel listed as pixels. 

Hello, I am working on a project that contains variable data. I have a CSV setup with 5 text variables and an image link. When I run the import into illustrator everything works as it should on the art board, however the i can't get the data set name listed in the variables window to reflect the name of the field in the CSV "dataset". I have tried this with a quick XML, and it works, however all the data going to our graphics department real time is in CSV. Does anyone know if I have to call out the dataset name in the CSV differently from CSV, or bind it somehow?See images to show XML vs CSV import.Thanks in advance,Jason

I am currently using the beta Illustrator on the web (unable to download apps on the computer I am temporarily borrowing). I am trying to select colors for a brand but every time I click off a shape and back on to it the color has changed. I cannot visually see the difference but whether I enter a HEX code, RGB or CMYK values in the color window it will change when I click back on a box. For example, I set a shape to be #95B2CE but when I click back on the shape the color is now #95B3CD. The colors look the same, but I am creating a brand guidelines so if the same shape throughout the document is in different colors the brand guidelines are going to be useless. I was trying to reference colors on Pantone’s website but the Pantone color books don’t seem to be included in Illustrator Web, so I was copying the HEX from Pantone’s website to Illustrator but since Illustrator keeps changing the codes so I cannot properly tell which colors I am comparing. I tried entering the RGB and CMYK val

Hello, I've been using the smooth tool quick key ALT(OPTION)+N since the tool came out. I got a new computer with the same version of Illustrator as my other computer and now the quick key I was using is to make a straight line for the pencil. Is there any way to fix this??? I tried updating the shortcode but it says Option/alt can't be used as a shortcode. Thanks for your helpFelicia

When using the recolor tool, regardless of which swatch group I choose, it is not finding a close match, it is changing the colors to greyscale.  The document is CMYK color mode. This started doing this after the most recent update.  

I’ve downloaded Illustrator desktop and it doesn’t install, I’ve tried to run as administrator but when I do all it does is open creative cloud and doesn’t install. I’ve followed all the advice on here and in help but still nothing.  windows 11 pro version 25H2

hello everyone, James here, im trying to run an FC-7000MK2 is a legacy plotter and its driver or plugin software doesnt have native support for Apple Silicon or modem macOS on my M1 MacBook Air,, is parrallels desktop (windows) the best option? if anyone can help me with this issue I would really appreciate it.

I work with supplied files a lot and not infrequently will I get files like the screenshots. Version after version is placed on top of the old and end up hidden underneath white solids or in clipping masks. The issue is that these are all live type in the same fill. Are there any solutions to removing everything except what is visible? If possible I'd also like to maintain the live text I can see so that I can continue to make changes in the future.GPU PreviewOutline Preview 

When printing, the image is being reduced by 1-2%. Gone through the print/page setups and it’s all set for 100%. I’ve used 3 different printers, 2 other computers, updated all the print drivers, uninstalled/reinstalled Illustrator and got the same result. To check the printers, used a different program and got a perfect result. Any help will be greatly appreciated. 

Every time I click remove background it won't do it and says it's in high demand and to wait and try the prompt soon. Is anybody else experiencing this or is it just my computer? Is there something I can do?

I’m having a persistent issue with the Archivo font family in Illustrator 30.8.Archivo works correctly in Microsoft Word and InDesign, including all weights. InDesign identifies it as a System Font, but no physical path is shown. In Illustrator 30.8, Archivo is missing or behaves incorrectly, even in new files. Creative Cloud is fully updated, and Archivo has been removed/re-added through Adobe Fonts. Local/duplicate Archivo files and relevant font caches have been removed. Creative Cloud has also shown font conflict warnings for Archivo.At this point, the same font family works correctly in Word and InDesign on the same computer, but Illustrator still cannot use it properly.Has anyone encountered this specifically in Illustrator 30.x?Is there an Illustrator-specific font database, cache, preference file, or service that can be completely rebuilt without reinstalling Windows or continuing to remove/reinstall the font family?I’m looking for a reliable fix that will make Illustrator reco

Just updated to 29.8.1 and I can no longer copy and paste a vector direct from Illustrator into PowerPoint. I can normally just grab an illustration from Illustrator and copy/paste into PPT, but since the update it's pasting nothing. I'm on Windows 11 and have tried copying from different Illustrator files and also tried restarting computer but still the same. Perhaps someone could have a go and see if this is working for them or not. Thanks

 I’m experiencing a GPU detection issue in Adobe Illustrator 2026 version 30.7.0 on Windows 11.My GPU is an AMD Radeon RX 570 4GB, with the following configuration: GPU: AMD Radeon RX 570 Series VRAM: 4 GB AMD Driver: 31.0.21925.1001 AMD Adrenalin Driver: 23.19.25.01 Windows 11 Pro 25H2 WDDM 3.1 Direct3D DDI: 12 DirectX Feature Level: 12_0 OpenGL: 4.6 System RAM: 32 GB Windows and AMD Software detect the GPU correctly, and Adobe Photoshop 2026 also detects and uses the GPU normally.However, in Illustrator 30.7.0, GPU Performance is disabled and Preferences shows:Compatible GPU: Not AvailableThe Illustrator system report also shows:GPU Info: [empty]The AiSniffer log detects the RX 570 correctly, but reports:<RendererType>DirectXRenderer</RendererType><Name>Radeon RX 570 Series</Name><AdapterRAM>4095</AdapterRAM><DriverVersion>31.0.21925.1001</DriverVersion><EnableGPU>true</EnableGPU><DriverSupportsDirectX&g

I use Illustrator 30.7 on a Macbook Pro 2026. The library just freezes into an image and does not allow any interaction with its component. Due to this I'm unable to select assets such as colours from my library, hindering work. Adobe team please resolve this. This issue has been persisting for about more than a month atleast.

As of 3 days ago, Share for reivew from only illustrator not working. Indesign still functions as normal.I can update existing links, but not create new ones.Lastest ai, OS.I cna logged out of CC, rebooted, logged in several times.

Some previously activated/added Adobe Fonts are not loading in the font menu when Illustrator loads. The fonts appear to be available to add in the "Find More" tab. When clicking the add icon, the double arrow icon shows as if the font is installing, yet it never does install. I have taken the following actions: Restarted IllustratorUpdated IllustratorRestarted PCSigned out and back inOpened and quit and reopened the Adobe Creative Cloud app I am on Windows 11 with Illustrator 29.4