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I edited a large number of videos, then I turned off the device and traveled for two months. Then I came back to open the projects and I couldn't find them!!!!! Note that all the files are on an external hard drive. What should I do to retrieve them? 

Rush became a lot less useful when the cloud sync feature was removed, but, what truly boggles my mind, is that we can still synchronize video clips from Adobe Lightroom mobile to the cloud, but with non-destructive exposure and color adjustments that can't be used outside of Adobe Lightroom mobile.  What I would love to see is the abilty to take those cloud-synced adjusted clips directly into Rush, both on the mobile device (in my case, Android) and on a PC (Windows 11).  It would make those adjustments much more useful, especially because I find I can better match photos and video footage I capture on my smartphone with each other when I use the Lightroom Mobile adjustments (even more so than I could from within Rush).  It would also mean less importing / exporting of clips (because, in my current workflow, I tend to export clips from Lightroom Mobile and import them into Rush just to benefit from the color adjustments I already made there...which is obviously a g

It would be an amazing feature to be able to increase my 30 fps 720p recording to 60fps 4k resolution using artificial intelligence.

I am done with this app that keeps freezing mid way through my work or completely kicks me off the app screen. Now that Ive spend well over 4 hours into to a late night, on a very important educational video. After rendering and loading up to YouTube. I began watching it and got halfway through it, realizing that half of the audio was missing. Don't know where it went or how to recover such a big missing chunk that would not reappear with as many times as I tried resetting my phone. It just never saved after the last time it froze and kicked me off. This has made me super angry and will not deal with this app any longer. I wouldn't recommend nor give it even one star  

with Premiere Rush on the iPhone, is there any way to retrieve Google Photos for uploading into the creation mode of a new project?

When I copy text and numbers from a PDF file to an Excell spreadsheet, the text and numbers appear as wierd characters.I have also used the Export to Excel option and this works okay, has way too many errors that I have to correct.

Hello everyone Can you tell me if you've seen the official description of how to upload an AI video?e only one theme in one download or solyanka, etc.   [Moderator moved the thread to the correct forum]

Hello! I cancelled my Photoshop subscription before the next billing cycle and disabled payment access on my card. I was not aware that cancelling a “monthly” plan would trigger a $120 early termination fee. I never agreed to pay for the full year in advance.Could you please cancel this charge or remove the balance from my account? I had no intent to continue the plan and acted in good faith.

  I'm not sure how to best explain what I'm asking, but i have a drawing similar to the image attached that has a lot of design inside a thick outline. I'm trying to remove everything inside the outline but can't seem to do so "cleanly". I tried to use the eraser but can't get a smooth line. I thought maybe I could remove all of the thinner lines but don't know if that's possible? There are so many paths and anchors that it's too tedious to delete them one at a time. I'm too new to AI and I feel that the answer must be easier than this. Please help, thank you!

In previous versions of Ps, when you opened the program it would display your recent files, you could click on a file and it would open that way. Now the start up just wants to display your cloud saved files. I don't use the cloud. All my files are saved on my local PC. How do I change this to display my local files and not the cloud files that it currently wants to display? 

some months ago, i used well, the gereative fill ai, but nowdays i get an error "please check the internet connection" updated ps to the latest restartplease help methanks

 On the first week of every month, since the beginning of 2025, I've been getting this email. Is this legitimate? I feel like there's no way this could be legitimate. Firstly, they're addressing the wrong organization, I don't know who "Revology Cars" is. Secondly, when I tried checking the message headers, I get the Body Hash did not Verify, Failed DKIM. Lastly, I've responded to them before, and they just end up ghosting me after a few responses, and then the same day the following month, they send me the exact same email again. I tried responding again the exact same way as a joke, and lo and behold, end up with the exact same responses and gets ghosted at the same part of the conversation. I've emailed phishing@adobe.com to no response. I've also reached out to chat support on Adobe and they claim person/email is legitimate. Anyone else getting this? 

Is there any way to make the cursor actually snap to the grid while using the pencil tool? It isn't that big of a deal but it would be pretty helpful and I thought I remembered it doing it before but now it won't

When I log in with my work email, it defaults to personal account and does not give an option to choose a company profile. My company account shows that I have access to Adobe, but it's not connecting to single sign on and just keep prompting to purchase a plan. How do I get the option of choosing company instead of personal?  

I've been using Firefly video for a short time now. I've achieved interesting results, but all of them are 5 seconds long. I haven't found any ways or controls for duration. I've searched a lot in the community, Google, and in the FAQs and haven't found anything. Could someone please help me? Thank you very much in advance!Estou utilizando o Firefly vídeo há pouco tempo. Tenho alcançados resultados interessantes, porém todos com 5 segundos. Não encontrei formas ou controles de duração. Já busquei bastante na comunidade, google, nas dúvidas frequentes e não encontrei nada. Alguém poderia me ajudar, por gentileza? Muito obrigado desde já!

I can't open any of the edits I made using the "Replace Selected Text" tool. I have Adobe Acrobat Pro. I can see the red line over the edited text and the logo at the end of each edit, but I can't figure out how to open any of them. Please help.

Hola! Mi problema es que he comprado el plan de ESTUDIANTES y no me deja instalar ninguna aplicación, solo aparece la opción de comprarlas, cunado en teoría yo ya tengo el plan con las aplicaciones incluidas y aclaro que el dinero si se ha descontado de mi tarjeta   [Mod: Moved to the Account, Payment & Plan forum]  

I recently updated my OS Mojave (2018) to OS Sequoia (2025)...a 7 year leap. I should preface this by saying I have my own collection of Adobe fonts that I have been using for around 20 years, and I had TONS of them. They always loaded and worked with NO problems. I've also been using the Typeface app for font management and never had any problems. Yesterday, I finally got to working on a job and have just found out that the new 2025 Adobe programs will not let me use my old fonts anymore. This is a NIGHTMARE! What's worse is that alot of fonts I was using are not to be found when I use the "browse font" button on CC. For example, my collection of fonts had over 50 styles of Helvetica Neue, and when I search for them on Adobe CC I'm only finding 14. This SUCKS, to put it mildly. I found this on Google:  So my question is, what are people doing about this. Is there a remedy? A fix?HELP!!!!!!

Is there a way to turn off the list of suggestions (using answers previously given) in PDF Fillable Forms. This is totally annoying and I'll probably never want to repeat data entered previously.

Problem:     I was trying to match Linespacing via word or google docs of 1.15 to InDesign. I have googled the conversion between linespacing and Leading and contacted Adobe assistance. It seems the exact number should be 12.65 agreeably. However, if I print the copy on google on white paper and then from Indesign on transparencey  and overlay the two the leading is way off.  There are no over sized texts. The text was copied and pasted perfectly and the font, style, font size, and paragraph indicators are all the same and I ensured the leading would be 12.65 throughout. Target is to get exact print match Bookman oldstyle Regular 11pt font 12.65 LeadingBaseline grid is off Snap to grid is offAll text is the same (selcet all to check)The text is in a text boxText box object paremeters is aligned to topAuto sizing is off Solution:It was determined that by all indications the assumed number 12.65 provided on many platforms was inorrec

I just want to ask the window frame so that I can adjust the color.In the image, you see I have been able to mask out the entire window, but that doesn't do what I wanted to do. How would I get like the white box back into the mask? Also, you used to be able to invert mats by pushing comman+shift+I they're also used to be an option when you're masking that said inverse none of those things work anymore. If anyone can tell me how to in a mask as well that would be helpful too.

Could someone explain ( or post a link) on how to create a graphic where a letter is cutout of a seamless background. I tried doing it as a clipping mask but it doesn't work. Thank you!

Hi,Is it possible to know the status only whether form field actions used or not?No need to complete property. Just know if it used or not.Any suggestions are very helpful to me.ThanksRamesh Munirathinam

Until recently, when I download PDF's in Chrome they would automatically open in Acrobat Pro (which I need).  This is no longer the case. I'm running Acrobat Pro version 2025.001.20435 64 Bit My Chrome is version 135.0.7049.42 (Official Build) (64-bit)   

Hello,I have a newish Macbook Pro M3 Max, 48GB of memory and Sequoia 15.3.2. I have plugged in a Samsung Extreme SSD which has a lot of folders containing images (raw and processed), which has been my Lightroom library on an older Intel based Mac (from end 2019). When I open LCC on the new Mac with the SSD plugged in, Finder can see the contents no problem, but LCC just says 'no photos found', despite having subfolders ticked and the drive visible at the root of the tree view on the left. Anybody any ideas why this is?RegardsAndrew Richards