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Hello, I have been trying for about a week to download the free version of Adobe Acrobat Reader. I have a brand new desktop computer with Windows 11. It meets the system requirements for the download. I open the Reader_en_install from my downloads and double click on it. It starts downloading but once it gets to about 80 or 90% downloaded, it stops and says there is an error. This has happened at least a dozen times. It doesn't say what type of error. I shut down my computer and turn it back on. I restart it. I have gone to the troubleshooting pages and tried the suggestions, including trying to download with different browsers, but nothing works. I'm not sure what is going on. It should be easy. Does anyone else have this issue? Can anyone out there help? 

안녕하세요. 저는 포토샵을 한 달만 사용하려고 했습니다.결제할 때 "월 21,560원"이라고 표시되어 있어서 당연히 월 단위 결제인 줄 알았는데,알고 보니 연간 약정이더라고요.저는 처음부터 한 달만 쓰려고 했고, 카카오페이 정기결제도 해지해 두었습니다.약정 조건에 대해서는 제대로 안내를 받지 못했고, 그래서 지금 상황이 너무 억울합니다.혹시 위약금 없이 해지할 수 있도록 도와주실 수 있을까요? 추가로, 플랜 취소를 하려다가 21560원이 추가로 결제 되었고 일단 플랜 취소를 해놓은 상태입니다. 문제해결뷰탁드립니다 너무 화납니다

학생 플랜 사용중이라 할인가인 4만원 정도가 결제 되어야 하는데 갑자기 7만원 정도 결제 되었습니다. 차액 환불 빋을 수 있나요?   * 모더레이터에 이해 개인 정보가 삭제 되었습니다.

몇일전에 학생할인으로 결제했었는데 갑자기 실행리 안되어서 학생할인으로 결제다시 했는데도 실행이 되지 않았습니다. 그래서 정기구독으로 하여서 실행이되었지만 이전에 결제했던 돈을 환불받지 못했습니다.

5월 5일에 플랜  취소했는데 갑자기 추가로 동일 금액이 결제되었습니다플랜을 사용한지 1년이 지나 위약금도 없는 걸로 알고있는데 뭔가요? 환불받고 싶습니다   

I created a webform that requires a signature and I created a shareable link and QR link to distribute publicly. Upon signing the form, it reaches my Adobe Sign account and is shown as completed. As the author, I get an email from Acrobat that the form has been signed.Is there a way for the completed and signed form to be sent to a distribution list and not just me?  Thank you,Tim

How do I stop an e-sign request I have sent out? It is no longer needed, but adobe keeps reminding the receiver, which they find irritating. 

Hi where do I find the menu you are referring to above?  thanks 

Hi, I can't open the cross-reference panel...I updated the app to the 17.0.7 version, every time I try to click or create a new cross-reference I can't, it's not clickable and the classic panel doesn't open.  

Problem:In Illustrator, the logo appears with a white background.When exporting to a PNG with transparency, the white background disappears and only the colored logo remains.In PDF, the white appears normally.You want the white to remain visible in the PNG, but it becomes transparent.

I have a product catalogue that has hyperlinks applied to each product name so the respective webpage for the product will load if the product name is clicked when viewing the exported pdf. Unfortunately the url's have a strange hidden character that isn't always visible - I have found "^p" sometimes when i copy and paste the url back and forth from notepad - so this may be the character I am looking for. But in acrobat pro when I go in the edit url menu there is a visible space that appears after the product number in the URL.Does anyone know a script that I can run in either indesign or acrobat to search for the character in every single hyperlink in the document to remove the character, The document has several thousand hyperlinks so it's a very tedious job to do one by one.

This has been a known issue for at least three years.I swear you guys seem to change the things that no one cares about (rearanging the tools pallets for the umpteenth time)  but you won't fix any actual bugs?If I didn't need your products for work I would happily drop them.  Fix your bugs.

５年間サブスクでイラレ（25.4.8）を使用していました。会社勤めする事になり個人契約のサブスクが不要になったので、昔から使用していたCDのCS4で作業しようと思っています。なので（25.4.8）で保存していたファイルを（25.4.8）で開き、CS4に保存しなおす作業をしています。概ね問題なく保存できているのですが、10％ほど「ファイルが見つかりません。」という表示が出て開く事ができません。（25.4.8）ではもちろん開きます。この問題が解決しないとサブスク解約ができないので困っています。なお、知識は素人に近いため、素人でもわかる説明をしていただけたらとっても助かります。お知恵をくださいませ。エディション　Windows 10 Homeバージョン　22H2インストール日　2021/05/14春くらいにWindows 11へ更新したのですが、少し不具合が出たので、Windows 10に戻しました。   

A too large number of files imported into LRc are grey-ed out with the message that preview could not be created .A significant number of them are of images of documents.  So, I considered that as a source of the problem,but I have plenty of other documents imported into LR and the preveiw process worked as advertised.I tried importing just the problem images (the previous import were part of a bunch of images importedat the sae time. Still could not get previews.  I tried forcing the ffiles to convert using "Build Previews"  No luck there. Could not find a solution in the posts. I did not start deleting catalogs and then re-importing the files as someone on another post suggested (!?)  Do you have anything to suggest I should consider doing to correct this?I am running an Apple M3 with whatever is the latest and greatest OS.  All images are Tiff.Thanks in advance for any help you can spare.

This is something Ive always wondered about but never actually looked into it till I had to put together a 400 page booklet that my client kept rearranging the pages on me which became a nightmare. So I have a PDF booklet in single 8.5x11 pages + .125" bleeds and crop marks.  I drop the pages into a facing pages InDesign booklet 8.5x11 layout with .125" bleeds so they fit perfectly into the bleed margins.  Generally when doing this, I crop down the inside spine bleed so it doesnt overlay on top of the page next to it.  If you rearrange pages, it throws everything out of wack and you have to go back and fix a ton of bleeds on most other pages.  Is there any way to have InDesign to just know not to bleed one page over to the page next to it if it overlaps the inside spine? I figure that if there is a way to have a facing pages layout but have the spreads spaced apart about a half inch instead of the left and right pages being directly butted up againt each o

Hi there, I just opened Lightroom. There was some sort of update, and now the images in my book module are showing, but when I press develop mode it says the photo cannot be found. None of these photos can be found. They were all on my external hard drive which is plugged in, and I can plainly see them on the hard drive separately, so I know that they're there. Can someone please assist with this? I have no idea how to fix this, but I'm pretty sure it can be fixed, right? That book took me a long time to put together I cannot start it over again. Thank you in advance to anyone with any suggestions!Sarah

Hello all! So I need this logo to be white on the inside with no background, and I'm just wondering the easiest way to go about it. I've tried googling, etc.... so please, anything would be helpful!

Hello all.  I have what appears to be recursion in my published help.  I see the help within the help (but only the TOC) I am never able to get the help topics to load. Its like one version of the same help is embedded within the other.  And the right frame which would normally load the starting topic never loads, it just spins.  I figure I set something up wrong in my project but for the life of me can't figure it ou.  I'm on Robohelp 2019.  Thanks in advance for any assist.

Hey, so i got a problem. Few days ago i accidentally pressed some keyboard shortcut and i dont know which, and it made everything pixelated (as shown on picture), before i pressed the unknown shortcut, everything was smooth. Please help, i would appreaciate if somebody knew the shortcut or setting. Thanks to everyone who will help in some way.     {Reanmed by MOD}

Hi all, I think this is probably a simple solution but I can't find an answer anywhere.I'm using indesign to size photos for our training module which has very specific dimensions and images will not dislplay correctly if they are not, for example 800x800.  I have my page set to the correct dimensions but when exporting as JPEG or PNG the final output dimensions are 1067x1067. The file size is also 3.2mb which seems large for a single image at 96dpi. As a result I've been having to open all of my exports in photoshop and resize and compress which is pretty inefficiant. Is it a settings issue? I'm on Windows 10 if that matters. Export Settings Page Size  Export size/dimensions 

I've tried all the of these solutions and still the same :- Uninstall CC and Reinstall it.- Clear OOBE files.- Clear CC files.- Trying to update it.- Using the cleaner tool.PLEASE I NEED YOUR HELP !!

I can see the option to adjust the input sensitivity, but the range isn't variable enough. In other drawing apps, I can adjust the sensitivity to be extremely light, and get expected results – but in Fresco, at the lightest setting, I have to really push the pencil against the screen to use many brushes. My finger seems to be better, but this isn't suitable for accuracy.  Has anyone else experienced this? Hoping that more advanced settings will become available?

An issue selecting a printer PPD in Illustrator is preventing PostScript printing. The printer is a Ricoh IM C4500 with PostScript Level 3 RIP built-in. macOS Monterey with Ricoh drivers install and print correctly except from within Illustrator (26.0.1).PPD is not selectable and Print as Bitmap is selected and deselecting does not change the setting.Choosing Adobe PostScript file activates the PPDIllustrator is not seeing the Ricoh as a PostScript printer and I haven't figured out a workaround.I know this is most likely a Ricoh/Monterey issue but I appreciate any suggestions.

I’m thrilled about the new organization in the Adobe Express UI, especially moving all templates to Projects. This is a game-changer for teamwork and file sharing—no more duplicating files because they weren’t saved where my team could access them! However, there’s a small hiccup that could use some love.The IssueWhen using the "+" button to start a new file, "Projects" isn’t listed as an option. This creates orphaned projects, which is fine for quick work on the go but becomes a nightmare later. A week from now, I’m stuck scrolling through hundreds of "Untitled" projects in the "My Stuff" folder, hoping I saved the final version as page one so the thumbnail helps me find it.Feature RequestPlease add "Projects" as an option in the left toolbar’s "+" widget. Since the Brand section now directs users to Projects (with a note saying, "Hey, your stuff is in Projects now"), including Projects in the "+" menu would streamline the process and eliminate the scavenger hunt for files.Additional

When trying to update Creative Cloud Apps it works for most of them except Audition, After Effects and Media Encoder. I get an Error Code 108 claiming "other instances of creative cloud running" which is not the case.What is the solution to this problem?(I already checked all permissions)