Urgent Complaint – Critical Data Loss After PDF Editing on iPad (Acrobat App) Dear Adobe Team, I am writing to express my deep frustration and disappointment regarding a serious incident with the Adobe Acrobat app on iPad. On April 25, 2025, I spent over two hours carefully filling out a PDF form using various free text fields and annotations while being signed into my Adobe account.. After completing the work, I tapped “Done” and exported the file to my Dropbox. To my shock, I discovered that all my extensive free text inputs – had completely disappeared. Only static fields such as checkboxes remained. Despite being logged in, with active cloud access and automatic sync enabled, none of the data could be recovered. It appears the file was overwritten during export without saving the actual edit state. This is absolutely unacceptable, especially for a professional-grade app. I cannot comprehend how a core product like Adobe Acrobat can suffer from such severe reliability and usability issues, leading to the total loss of critical user input.
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