Substance 3D Sampler

I don't really know how to describe this correctly but basically after opening an image to be converted to a material using AI I can see it loading but once it's done I'm just left with a black mesh and no textures whatsoever 😕😕 This is on windows 10, RTX 3070ti laptop

 So I recently tried out the 3D Sampler free trial Adobe was offering and I tried it once and now I want to get rid of my free trial before it starts charging money. Whenever I try to cancel it, it keeps giving me an error. Look at the image to see what it says.

I am creating a material from an image of a megascans rock, then exporting Unity HD Standard material maps.  For some reasons, the basecolor map is much darker than the original image and is unsuble in unity for that reason.  The weird thing is that out of about 10 images, this is happening to 6 of them and the other 4 Re exporting with the normal color vibrance as the original.  What would make a basecolor/diffuse/albedo map export darker?  I tried numerous export settings of PNG, Targa and JPEG and every preset exports these dark basecolor images.  Any help would be greatly appreciated!  Thanks.

Hello, Thanks in advance for any quick steps on how to make a wood floor cheveron pattern in sampler? Please note that I downloaded a non pattern .sbsar wood from substance source, and I want to make that into a Cheveron Wood Pattern.  Attached in an example of the chevron pattern. Thanks,Sandra

Hello,After updating to Substance 3D Sampler 5.1, I noticed that the 3D Capture feature is now disabled with the message “The 3D capture feature is no longer supported.” What makes this even more confusing is that the Creative Cloud product page for Sampler still lists 3D Capture as a main use case, complete with description and promotional images — which suggests it’s still available in the latest version, while it’s not. To make things worse, there’s currently no official way to install version 5.0 (or earlier) anymore:The “Other Versions” option in Creative Cloud doesn’t list it.The Help Center has no download links for older installers. Why the 3D Capture feature has been disabled?Can you provide an official way for users to install Sampler 5.0 (or earlier) if they still need 3D Capture? This would help a lot of users who rely on this workflow. I already posted a short comment under the “Substance 3D Sampler 5.1 has just been released!”

Align matterials patterns by painting is created.  Get error after adding Auto Tilling. What is going wrong? Do i need to use it after importing Material?   Also how this work? If you're planning to create a tiling material from an image, it's better to use the Auto Tiling filter first, and then use the Image to Material filter.    

hello, ive come across an issue regarding importing/viewing materials inside of sampler, like others i too was also effected by the nvidia driver problem, im wondering if its still because of that? ive tried exporting the material to see if anything got exported and only got a roughness mapthxs 

Hello, I have a problem with the visibility of the mesh. Every time I create a new project I can't see the mesh and materials on the viewport, everything is black, both in the 2d and 3d view, the only thing I see is the grid.The version of Sampler is the latest available and I use windows. The problem occurs with both New Project and Empty Project

Hi everyone, I just downloaded this program after several years of not using it, and everything I added is constantly black. What's going on? Is it my drivers? Is there an incompatibility issue?Thanks!  

Is it possible to create translucent materials in Sampler? I have set the translucency slider to 1 with path tracing enabled but nothing happens? 

I am trying to use the API to automate processing of a directory containing some images. I need to set the category under the "basic parameters" section. How can this be accomplished?  

HiI can't save new values for Ambient Occlusion Strength and Delighting Intensity.Everytime I change the value und save the file, the value jumps back to the default 0.5 and 1.It literally jumps back to Default, if I hit strg + s or change the filter.It doesn't work in a complete new File as well and the actual reset button doesn't even work for the values.Something seems really off at this point. Adobe Substance 3D Sampler V 5.0.3GPU: RTX5000 Ada + actual DriverCPU: i9 14900KFRAM: 64GBWindows 11, newest Version 

Hey,GPU acceleration doesn't work anymore in Substance 3D Sampler. I have to deactivate GPU accelerated Neural Networks or 3D Sampler crashes because of the Image to texture (AI) tool.PC Setup:Intel Core i9 14900KF64GB RAMNVIDIA RTX 5000 Ada (newest Driver included) I already deleted the App/Roaming/Adobe/... etc folder and restarted everything, but still doesn't work.Old files don't work either when updating the file.I'm clueless. 

Is it too much to ask to have some updated tutorials to help learn this software? There seems to be so many differences (and bugs) between those from 2 years ago now. I'm trying to follow along to the 'official' tutorials on the Adobe channel - I can figure my way around some of the changes but not others. For example - this tutorial that uses the pattern filter - the filter looks completely different with none of the options shown available. I realise I can use the texture generators but they are not giving the same results. Honestly, this could be brilliant software but it's being let down because of out of date resources. What version of Sampler was used for these videos? https://www.youtube.com/watch?v=LXm6e6l5vhw

HiI finally got around to taking a deeper dive into Sampler - first impressions were it looked amazing, fairly simple just what I needed for my 3d work. So far it's been pretty dissapointing!A major problem I have is that the texture generators are just so buggy - for example: I create a parquet floor, the default pattern shows up fine but when I select Herringbone I get nothing, the maps are blank. Every time I try to select a generator for either a mask, roughness map, normal map etc. I just get nothing - what gives???!!!I've got the latest Sampler version and I'm using 2 different computers. I decent spec PC and a 2023 Mac Mini M2 Pro. Same problem on both. Any help greatly appreciated, thanks Steve

I'm using the default brickwall layer and terracotta. The height map is not displaying correctly on a plane but somehow is correct on the shirt mesh. Is there any way to fix this? I've already had to uninstall and reinstall because the different concrete textures were not displaying correctly

Where did I find a course that taught me how to use Substance Sampler properly?The scarce (and often old) tutorials from ADOBE alone are not enough.

All my drivers are up to date on my computer and this machine has a very fast CPU and graphics card with 128 GB of RAM so there is no way it's a performance issue. I have tried uninstalling the program and reinstalling it with no success. Any help to resolve this issue would be greatly appreciated! I also went ahead and attached the crash log.

I am trying to reproduce the jockey in the image in 3D. I managed to get her into 3D form, I even got her boots and pants done, I've run into problems trying to get her silks done. I found the fabric jockey silks are made of - the lyrca - and even created the pattern I want with the colors I want, but I cannot figure out how to get that pattern onto the lycra and the lycra into the silks without the squares becoming all distorted. Any help would be MUCH appreciated. Im very new to this and Adobe has been no help at all. Support has disconnected me three times now and never delivered a promised return phone call. 

Hello, so my Substance 3D Sampler is saying "Hardware Incompatibility detected" Even though my pc passes all the requirements. Aswell as i have my Nvidia GPU updated to the latest version (576.52) 

Hello, I am a fashion designer. When i import my obj file, the file doesn't open and show the that'ss line. ). How can I solve the issue? Please answer the issue

I had an issue with the substance sampler while creating various patterns of wooden flooring. When I started editing a wooden material, I have added wood finish and Parquet options to try many patterns, but expect the english named pattern none of them are working. In the tutorials provided by adobe is showing some preset but which is not showing in the current version instead it shows pattern mask and none are working please let me know the issue.

MACBOOK PRO M1 MAX64 G0MACOS SEQUOIA 15.5 Hi,I am trying to install Substance 3D Sampler 5.0.3 on my MacBook Pro M1 MAX, but the app automatically crashes when I try to launch it. The only report I can get is from MacOS and I have copied the info in the attached file. Can you please help me solve this issue? Thanks a lot