Welcome to your Firefly Community

I have wasted so many points because the software is adding people who are not there, removing people who should be there and making changes I specifically asked not be done. How do I reclaim points?

I understand that the program isn’t perfect. I just don’t want to pay for it’s mistakes. I haven’t subscribed yet but I am at the point where I need to subscribe because my free points are almost used up. I want to know what will my options be in th

8 minutes ago

kathyf90138977Participant

website won't accept my credit card details - says invalid input

I’m trying to upgrade- the system will not accept my credit details - which are entered correctly error says invalid input and will not work with Paypal says the service is down

Melek26115224Participant

Firefly Generate Video web interface is not working!

When I access the Firefly Generate Video interface (https://firefly.adobe.com/generate/video), none of the buttons work or click. I can't select an image, click on my avatar, or return to the main page. And this problem only occurs with my account! W

CweisbergParticipant

Audio was supposed to be generated in Spanish. It was instead generated in English and poorly at that.

Firefly was supposed to generate audio in Spanish (Latin), but generated in English. Additionally, the audio that was generated is not usable as common words are mispronounced. This cost 75 generative credits, which I would like returned please. Than

Gust_061Participant

O Firefly não está respondendo na geração de vídeos

Ao acessar a parte do site do Firefly para geração ou edição de vídeos, ele não permite acessar nenhuma funcionalidade, desde ver o vídeo da tela principal, acessar minha conta no canto superior direito do site até voltar para tela inicial clicando n

152

Brasil+em+movimentoParticipant

Comprei pacotes de créditos e toda vez que tento gerar um vídeo ele não executa e come o crédito.

Comprei um pacote de créditos e coloquei para gerar vídeos. Só que cada vez que ele vai gerar, ele apresenta problemas. Ele não gera o vídeo e come o crédito. Eu gastei quase todos os créditos que eu tinha achando que ele voltava para a conta e, na v

qsacdafParticipant

seedance2.0用不了

VBofficialParticipant

wrong output in runway alphep

edit video option giving wrong output

m.sub80Participant

i've sign in on the adobe firefly, then when i want to submit an idea i need to sign in again to adobe community. i think it's more efficient to delete this process. please add the history of image in the adobe firefly beta assistance.Open for Voting

WindRoseParticipant

In the section "Generate video" I cannot click anything in the interface - VPN off, browser extensions deleted, cookies/cache cleaned, even with allowed pop-ups it doesn't work.

I cannot click anything, even in the header - buttons don't work. On the 30th of August I started my trial, was able to generate one short video, after that I was not able to click “Edit” and the issues with interface appearted. This is the second da

qsacdafParticipant

seedance2.0用不了

Kate_444Participant

Проживаю в Польше, до этого хорошо работал firefly. Сегодня зашла, а мне пишет, что в моем регионе firefly недоступен. хотелось бы узнать, что случилось, что поменялось?

Kevin StohlmeyerCommunity Expert

Use Adobe Firefly to Generate Your Images and Videos

Welcome to the community support forum!Your post has been merged into this main thread. If you want to create an image or video go to https://firefly.adobe.com and enter your prompt there to generate. Do not prompt here in the Adobe Community forum.

9442532976

6 hours ago

howardzinnParticipant

Firefly bug: Something went wrong

Hi. I’m new here and I’d like to report the infamous “Something went wrong Please try again later” bug in Firefly.Elsewhere, Adobe directed me to post here and share this info, as if it makes any difference.Your browser & OS version: Windows 10

163

6 hours ago

chrisg6688Participant

nothing generates on any model

image generations fail every single model

8 hours ago

elizabeth.w_1776Participant

images turning pink

Has anyone noticed that when using the “edit an image” feature, the first few generations may be accurate and correctly color graded, but on a third or fourth image gen, it starts to have a pink hue to the entire image?I use this feature a lot for pr

192

9 hours ago

Matt NovelloParticipant

I hit cancel and delete in Firefly the moment I realized I had selected the wrong model, but was still charged 400 credits. This is right after buying the extra credits. Can you please refund the 400 credits so I can finish my project? Thank you.

Cross-Product Creative Challenge #14: High End Magazine Ad

Alan Gilbertson and I have put together this Cross Product Creative ChallengeWelcome to a new Cross-Product Creative Challenge! Thanks to everyone who participated with such great creations in the movie poster challenge.This time we’re switching from

58813

15 hours ago

DreamTraceParticipant

Firefly is asking me to buy more credits even though I have 4000

Firefly is saying I have insufficient credits to edit an image but I have 4,000 available credits? I have tried logging out of my Adobe account and logging in again, but nothing helps. I am on a Creative Cloud Pro membership.

121

22 hours ago

andersonsParticipant

Please refund my credits. I received an error message while trying to create, yet the credits were taken from my balance

Hello, I am submitting a bug report to request a refund for my credits. When I tried to create a new item, the system showed an error message and the creation failed. However, the credits were still deducted from my account. Could you please investig

m.sub80Participant

sonia38936621kaxoParticipant

El FIREFLY no me funciona desde hace 4 días... he salido de mi usuario y he vuelto a entrar y sigue sin funcionar. ¿Me podéis ayudar con esto?Open for Voting

El adobe FIREFLY ha dejado de funcionar hace 4 días. Me da el siguiente error: HA HABIDO UN PROBLEMA, INTÉNTELO DE NUEVO MÁS TARDE.Tengo 8000 créditos y me he gastado 6680.Tanto Ilustrator, Photoshop y Indesing siguen funcionando sin problema.

1058

ManuelMarullParticipant

ability to upload multiple frames, not just the starting and ending framesOpen for Voting

I would love to have the ability to upload multiple frames—not just the starting and ending frames. For example, uploading six frames placed along a camera path and having the AI interpolate between all of them while maintaining the exact architectur

111

8 hours ago

Anthony56972Participant

Maybe we can share our credit to our teamOpen for Voting

Maybe we can share our credit to our team

13 hours ago

teacher784567Participant

Исправить что постоянно при генерации появляется текст "произошла ошибка" из-за которой невозможно ничего сгенерироватьOpen for Voting

101

14 hours ago

pablo+bonaParticipant

me a quitado 400 creditos y me a dado pantalla negra verdaderamente muy frustranteOpen for Voting

ME A QUITADO 400 CREDITOS Y ME A DADO DOS VECES PANTALLAS NEGRAS SIN CONTENIDO FRUSTRANTE VERDADERAMENTE

14 hours ago

@Yuri29126345176pParticipant

Não está gerando vídeos.Open for Voting

Não está gerando vídeos.

14 hours ago

Hakan_DuzgunParticipant

I can't create a video. Seedance keeps giving me an error: "Your system is not working."Open for Voting

I can't create a video. Seedance keeps giving me an error: "Your system is not working."I can't create videos. Seedance keeps giving me errors. "Your system isn't working." I'm fed up with these constant errors.

음성생성 기능에서 한국어 등 언어가 추가되었으면 좋겠습니다Open for Voting

음성생성 기능에서 한국어 등 언어가 추가되었으면 좋겠습니다. artlist 처럼 다양한 목소리 디자인이 가능하면 더 훌륭하겠군요

682

1 day ago

鎮偉25017882eezoParticipant

亂弄浪費我幾百點Open for Voting

開始生成前, 應該向 CYBERLINK 一樣, 在顯示一次確認鍵ADOBE 常在我打字時, 不小心, 他就立馬生成ㄝ浪費我一大堆點數!修圖聽懂不到 5% , 理解能力太差, 根本沒用, 上次客訴也不回覆, 下個月我取消訂閱

2 days ago

auntlesleyParticipant

I have wasted so many points because the software is adding people who are not there, removing people who should be there and making changes I specifically asked not be done. How do I reclaim points?

8 minutes ago

kathyf90138977Participant

website won't accept my credit card details - says invalid input

I’m trying to upgrade- the system will not accept my credit details - which are entered correctly error says invalid input and will not work with Paypal says the service is down

Melek26115224Participant

Firefly Generate Video web interface is not working!

CweisbergParticipant

Audio was supposed to be generated in Spanish. It was instead generated in English and poorly at that.

Gust_061Participant

O Firefly não está respondendo na geração de vídeos

152

Brasil+em+movimentoParticipant

Comprei pacotes de créditos e toda vez que tento gerar um vídeo ele não executa e come o crédito.

4 hours ago

VBofficialParticipant

wrong output in runway alphep

edit video option giving wrong output

WindRoseParticipant

In the section "Generate video" I cannot click anything in the interface - VPN off, browser extensions deleted, cookies/cache cleaned, even with allowed pop-ups it doesn't work.

besedkina.iraParticipant

Доброго дня. Є ще 910 кредитів. Не створює картинку. Бо пише що недостатньо кредитів

saurab_nautiyalParticipant

P: The video generation page becomes unresponsive, and buttons are no longer clickable

i cant click on generate, it does not get clicked on genrate or anywhere else on that page, it freeze everything

55250

7 hours ago

Kartika RawatCommunity Manager

New generation and editing experience

Discover the new generation and editing experience in Adobe Firefly (Private Beta), where image and video creation, editing, and asset organization come together in one seamless creative workspace. Creative work rarely happens in a straight line. Yo

4222

17 days ago

Kartika RawatCommunity Manager

Bring Adobe Creativity Straight Into Your AI Chats

New way to create: Adobe Connectors are here.Ever wish you could go from a text prompt to a finished, polished asset without hopping between apps? Now you can. Adobe connectors bring Adobe's creative and productivity tools directly into the AI assis

1830

17 days ago

Mohit GoyalCommunity Manager

Now in Your Creative Cloud Membership – Hootsuite and Free Stock Templates!

As a Creative Cloud member, you have access to a host of membership benefits to keep you ahead of the curve and support your creative work. This month, we've added a powerful new partner perk and a curated collection of free design templates to help

2714

17 days ago

Sameer KCommunity Manager

Introducing the Firefly Community Gallery — Thousands of Free Creations to Remix

The Firefly Community Gallery is here! It's a growing collection of work made by the Adobe Firefly community with inspiring creations to explore and remixable prompts to start from. Explore the Gallery now: Firefly Community Gallery So, why should yo

1450

See the new Firefly workspace in action

Kartika RawatCommunity Manager

The Firefly workspace just got a significant update. Everything you need to create is now in one place, built to help you move faster from idea to finished output.The redesign brings your tools, projects, and inspiration together under a streamlined

1461

Cross-Product Creative Challenge #13: Beauty Magazine Ad

AlanGilbertsonCommunity Expert

Welcome to a new Cross-Product Creative Challenge! Thanks to everyone who participated in the movie poster challenge with such great creations. This time we’re switching from action movies to fashion.(Note: This is not a prompt challenge. There are o

92430

Firefly Custom Models is now available in public beta

Mohit GoyalCommunity Manager

Turn your creative style into a reusable model with Firefly Custom Models (beta) Firefly Custom Models is now available in public beta for all paid individual customers. When you train custom models on your own images, you can explore new concepts

4546