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The official community for RoboHelp.

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Stephanie268454141c9x
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Attempted_DocumentationInspiring
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Mandar23953890e1jaParticipant
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Olivier Toebosch
Olivier ToeboschInspiring
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RH2026 frameless output. migrating from chm, multiple projects (+/-90) with external links to chm's

hello, i have challenge, nearly completed.I migrated a merged CHM project to merged frameless (with insistance of Peter :-))Everything is OK. happybutis true there is no tool in Robohelp to replace an external link to a chm to a project/contents/pagename.htm?I had to work around using a powershell script. and our IT guy’s didn’t trust my intensions. a lot  of safety barriers (signed is not possible). But I managed with a work around.so all htm files containing an external reference to a chm file have been modified. replacingnameProject.chm://topicname.htmreplaced byRhpj:nameproject/contents/topicname.htmAnd here is my question. those htm’s are all modified externally.I opened up my subprojects and compiled to frameless output. I get a warning list on all modified htm files: warning : Skipped copying external file "C:/RH/613/nl/output/mergedProjects/Gebruikerstabellen/Gebruikerstabellen.htm"it’s warning. But the page acts right, and send the user to the neighbourg sub project (instead o

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Peter Grainge
Community Expert
Peter Grainge
Community Expert
Peter GraingeCommunity Expert
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LonTheWriterInspiring
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titimomotete
titimomoteteInspiring
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Topics titles are missing in PDF output

Hi everybody, I am creating a new webhelp with Robohelp 2022.6.34 for an online database but i am using PDF output too during trainings. I created some topics, generating web ouput and everything fine (until now) but when i tried PDF output, i realize every topic name do not appear.In the topic layout (“disposition de rubrique” in french screenshot), title is displayed thanks to a field :<body>  <div data-region="header">    <h1><span data-field="title">rubrique</span></h1>  </div>That’s the green title in left part of the screenshot. In the frameless output, the title appears (“Description de l’état” in black in the middle of screenshot) But in the PDF output, the title is missing (where is the red arrow), in the topic and in the TOC too. I tried many settings and searched the Internet but found nothing to help. Do any of you have an idea? Thank you. 

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Peter Grainge
Community Expert
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LonTheWriterInspiring
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titimomotete
titimomoteteInspiring
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I do not succeed to create contextual help with map ID

Hi We have a web application (online database) and need to create a webhelp and contextual help for each field of this database.We previously use another autorhing tool (HelpStudio) but we had to change to Robohelp. Unfortunately, in France there is no courses available and i have to train Robohelp by myself.I did not found any help on the web to help me to do this : I already created somes topics in Robohelp and begin a map file to create maps ID. Unfortunatly, whatever ID i try to reach with this url index.htm?rhmapno=ID, i allways land to the same page i createdan introduction topic, two others topics a map file with two ID, 1 and 2, for the two topics i want to reach directlyI build the frameless output and try to reach the second topic with the id but nothing work : i am always redirect to the same topic.What did i miss or forgot to do ?Below the map file :Here the output : https://bases.alienor.org/aide/rh/index.htmbut if i try to reach map 2 by example with this url https://base

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Peter Grainge
Community Expert
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quantixParticipant
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Timothy386187870sd3Known Participant
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Conditional build expressions not being applied after updating to Adobe Robohelp 2026.01.11 version

Upon updating to Adobe Robohelp 2026.01.11 version, the system is no longer applying my conditional build expressions. The condition tags still exist in the project. They still show up in the UI’s author view.  If I use the UI’s Output view and look at the output presets, I can still see the condition expressions. Everything looks as expected.If I use the UI’s preview mode and select either condition tags or condition expressions and then select appropriate options for either selection, the system no longer displays the expected content.If I generate the output (and this is where I noticed the issue), my output includes ALL content, not observing any condition tags.Is anyone else experiencing this?Is there a way for me to roll back this update? I need to publish updates, but I can’t if I am publishing everything when I need to be generating six different versions of the online help.

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dvrvb
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Mandar23953890e1jaParticipant
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mjjhhc
mjjhhcKnown Participant
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Mandar345511767lqrParticipant
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michelle_2106
michelle_2106Participant
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Mini Toc in Frameless output is throwing an Invalid Resource error

I am on RoboHelp R2026.01.11 and experiencing an issue with the Mini Toc in Frameless output, which is throwing an Invalid Resource error. The links work properly when Help is accessed locally, but when accessed via the Azure Storage location, the following error occurs:"<Error> <Code>InvalidResourceName</Code> <Message>The specifed resource name contains invalid characters. RequestId:c038a57b-001e-00cd-7012-95711d000000 Time:2026-02-03T13:41:42.3999397Z</Message> </Error>" I have searched the RH forums, searched AI and the webI have tried: removing illegal characters from headings changing headers to h3 only for mini toc shortening the length of filenamesDoes anyone else have any ideas, please?Thank youM

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Peter Grainge
Community Expert
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Yuri KumaParticipant
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Sleant
SleantInspiring
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Community Manager
Kuldip_S_SagarCommunity Manager
RoboHelp (January 2026 Release) is now available!

Hello everyone,We are pleased to share that RoboHelp (January 2026 Release) is now available.RoboHelp (January 2026 release) introduces support for the new Zendesk authentication method using an API token and email address, replacing the previous username-and-password approach to improve security. This release also adds a Persistent Search Bar feature, configurable from the Layout section in Templates, ensuring the search bar remains visible in the output. In addition, it includes fixes for critical authoring, publishing, and accessibility issues.For details of all fixed issues, refer to the Fixed issues page. Check out this post for the known issues in this release: How to installTo install, please follow the instructions mentioned under Install the update:If you are updating from RoboHelp 2022.1, you must manually download and install RoboHelp (January 2026 release) from Download RoboHelp page. If you are updating from RoboHelp 2022.6 version, click Help > Check for Updates.Thanks

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Community Manager
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Eric J. Technical WriterKnown Participant
 Questions
Doubled search result numbers and displayed results on first search on quoted search (2026.01.11 Responsive HTML5 output)

Issue summarySearch results on live(published) RoboHelp ResponsiveHTML5 outputs display incorrect total result counts and broken pagination behavior. This issue does not occur inside RoboHelp project search or on locally generated output. It reproduces consistently across multiple projects, environments, and hosting configurations once the project has been published.RoboHelp environment RoboHelp version: 2026.01.11(Updated for testing, previous version had it too) Output type: ResponsiveHTML5 Output language: English (US) (same result if unspecified) Search settings Search context: Text around the search term (Have also tried Starting text of topic) Search context character limit: 100 Enable autocomplete in search box AutoCorrect search query Number of results per page: 20 Show definitions from glossary Enable substring search Add special characters for search: ";" Excluded file types: PDF, PowerPoint Projects affected All internal corporate help sites I tested No

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Peter Grainge
Community Expert
Olivier Toebosch
Olivier ToeboschInspiring
 Questions
RH2022 merged project frameless output. how to replace calls to bagagefile (external files)

Hello,when upgrading from rh2019 classis of a merged project originalle with chm output, my links to external project do not work anymore.eg aanvragen01.chm::/Wat_is_objectcreatie_.htm is a link, must be replaced by something else.to which file should I point is my first question…if i choose link to local file and navigate to../../../../output/mergedProjects/Aanvragen01/Wat_is_objectcreatie_.htmI get an error; ‘Your file couldn’t be accessed’, although the preview is shown when determining the linkI also have an error when compiling :Skipped copying external file "C:/RH/output/mergedProjects/Aanvragen01/Wat_is_objectcreatie_.htm"which is a bit strange as it is not needed to be copied, but anyhow the path is not right (rimses in the beginning is missing)...I don’t know where to correct that.when I navigate with a browser to the place, I can open the fileC:\RH\rimses\output\mergedProjects\Aanvragen01 I’m getting the feeling I’m missing somemthing stupid.Hopefully you can shed your light

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Olivier Toebosch
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ktbFLInspiring
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File Path Too Long - error on folders that no longer exist

Hi all,I just took over a nighmare RH project using RH2020.  I have not used RH in a long time, and I'm stumped. This project has 5-6 nested levels in some places... so the paths can be very long.  We are getting errors when trying to extract the source files.  I ended up having to download the project to my C: root.  This path length issue apparently prevents all of the output from compiling (as per previous writer).   I decided the best place to start was just to go thru the project and shorten the folder and file names.  I did this from within RH, NOT via Explorer.  However, when I try to then copy the revised project up to my Documents>My RoboHelp Projects folder, I'm getting the same errors for path length - on folders that I have definitely renamed (from within RH itself).  These folders show up when I search in Explorer, but no where to be found if I search in RH (please see attached image).  I suppose I could d

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annalopezz
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sprite253Known Participant
 Questions
TOC and breadcrumbs disappearing upon publishing using RH's Frameless Studio Template

I have a parent project and several child projects. I generate output using the merged projects feature. Upon publishing the output, the TOC is visible in the left pane only for 2 of the child projects. When I access a topic from subsequent child projects, the TOC and the breadcrumbs disappear. I have customized the Studio template using RH’s UI to change the color settings, some font settings, etc. This issue didn’t occur until 2 weeks ago. I have tried using an unedited Studio frameless template and regenerating the merged output from scratch to a clean folder. I use the Topic Layout globally from the output preset in the parent project. I’ve included images for reference - tocBrdCrmbVisible, chld3TopicClk, and tocBrdCrmbDisappear.

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sprite253Known Participant
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Changing Frameless Studio template settings in RH's 2026.01.11 version

Hello, I am requesting help in resolving issues with output published using RH’s Frameless Studio template.I updated to RH's 2026.01.11 version to publish content using the Frameless Studio template. The Search bar now overlaps the Header title. How can I change the template settings so it doesn't overlap? In the earlier version, the search bar appeared only when the search icon was clicked, and the title would temporarily disappear. I want to replicate this behavior. I’ve attached ‘before’ and ‘after’ update images for reference. I have a parent project and several child projects. I generate output using the merged projects feature. Upon publishing the output, the TOC is visible in the left pane only for 2 of the child projects. When I access a topic from subsequent child projects, the TOC and the breadcrumbs disappear. I have customized the Studio template using RH’s UI to change the color settings, some font settings, etc. This issue didn’t occur until 2 weeks ago. I have tried usin

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Peter Grainge
Community Expert
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Adobe Employee
gautam_3549Adobe Employee
Update 6 of RoboHelp (2022 Release) is now available!

Hello everyone,    We are pleased to share that Update 6 of RoboHelp (September 2022 Release) is now available.   Update 6 of RoboHelp (September 2022 release) brings enhancements to the Review feature through its migration to the new CC-Storage architecture. Additionally, it includes fixes for critical publishing issues and security vulnerabilities.   For details of all fixed issues, refer to the Fixed issues page.    To install Update 6,  please follow the instructions mentioned under Install the update .  If you are updating from RH 2022.1, you must manually download and install Update 6 from Install the update  If you are updating from any other version, click Help > Check for Updates. Thanks, RoboHelp Team

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Adobe Employee

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