Adobe Acrobat Sign

When sending a document for final execution through Adobe, is there a way to prompt the sender to confirm that lender approval (if required) has been obtained? I’ve heard this might be possible with a template setting. If not, is there a workaround that functions as a reminder. For example, adding a placeholder/dummy signatory named “Lender Approval” that must be cleared or removed before sending for signature?

Documents being sent to my ID are not showing up in the Adobe Sign web portal, which is a more conveneit way to sign vs clicking through on an email.  Correct ID is being used, and this is occuring with different senders. Documents never show up online.

I haveca document a will, and poa.Thecaudit trail shows an ip address from the source of thd Adobe acrobatcsign document.The 1st witness shows access and signing with the same ip address.The 2nd witness shows access and signing also with the same ip exect address.According to affidavit with tge document they were remote from each other. Is this possible? Thank you for any insight.   

I have checked boxes in filled forms that I need to get signatures for, but everytime I click request signatures and prepare the document, it either unchecks the boxes or inserts new checkboxes. It does not remove already filled in text nor radio boxes.  I've tried this on the website, adobe.acrobat.com too and that is not a solution because it routinely crashes or cannot finish creating the documents. Any advice on how I can fix this issue in the desktop app? 

I have the Adobe Pro Business license and this comes up for me  

I've been experiencing issues with the Adobe E-Signature process since last week. Although my signees recievd and signed the documents (and provided screenshots to that effect), my agreements do not update and neither do I receive notifications from the process.

For bounced emails, Adobe isn’t generating an AgreementId. Normally, we receive an AgreementId formatted like this: ABCCHBCABCAA9rqx0_yeegrPZ3iD453zW8Tl0-uj4kg-E. However, occasionally we’re just getting "Created" as a response, and we’re unable to track it in the EchoSign management UI.

Hi there- I am receiving the authentication failed error message.  I went back into my admin account and cannot find the "users" to reset or remove and re input.  Can you help me? 

I cannot send any documents out for signatures as its stuck at 72% i have uninstalled reinstalled updated signed out restarted mac my OS is upto date im loosing my mind we need to get these contracts out. any help.

Is anyone else having trouble with e-signatgures - everytime I put the email address in and attempt to click specify where to sign, it does not go to the next page.  I have uninstalled and reinstalled, logged in to creative cloud to access adobe that way - cleared cookies - nothing is working.

I’ve confirmed with Adobe Support that there is currently no way to permanently disable automatic reminders for E-Sign agreements. This is incredibly frustrating. I do not want reminders sent automatically, and I shouldn't have to go into every single agreement to turn them off manually. Please add a feature that allows users to disable reminders globally. It would be a much-needed improvement for those of us managing multiple agreements. If this is available and support was incorrect, please do advise.

Hi, I am trying to make leases for a few of my tenants (Canada, NS). Whenever I send E-signatures the Data Fields are already present in all sections of the 15 page lease and I need to manually delete each one except for the intended sections. How do I stop Adobe from automatically making data fields and I can just manually add my own? I have attached a screenshot for reference. The yellow sections automatically fill up and it takes me so much time trying to get rid of it with every lease. The "Save as a Template" does not work either for future use either. 

I have multiple reports from users being unable to e-sign our agreements. They are pulling the agreement up on ipad and mobile respectively and they will click the "tap to sign" button but there is no response from the document. 

I have multiple users with an Acrobat Pro license that can't request e-signatures from the e-sign tool. They either get the "services are unavailable currently" or the contact your IT team for permissions. When I go into the admin console there is no option to enable signatures for individual users. 

Hello, I'm managing an enterprise implementation of Adobe Sign for my University, and getting a 403 error when attempting to set up the e-signature integration with Jaggaer iBuy. Are there any required permissions settings we'd need to have in place for our service account or group within Adobe Sign? Especially interested to hear from anyone who has implemented this successfully as Jaggaer documentation is scarce to non-existent. Thanks in advance,Scott

i am here thailand, can't get access to support.... how do we get access, tried calling did not work.... how can you get support here, seems very hard 

Hello, I’m using the Acrobat Sign API, and in the signed document I receive, the email address appears below the signature. How can I display the signer’s name instead of the email address? I’d like to achieve this without modifying the original PDF document, and if possible, continue using the automatic placement of the signature field. I actually provide the signers name and e-mail in the json configuration file. How can I do to solve my problem ?    

We have 2 different Adobe contracts in my company.  An existing Business account that stores our Acrobat and other licenses, and a new one for Adobe Sign only.  Our reseller set them up separately, as the original Business account expires soon, so they created a new one for Sign, with the intent that when we renew, all the Acrobat licenses would move over to the new Sign account.  I don't know if that was the correct solution or not, as my users cannot use Sign now, since it is set up with the same email as Acrobat.  When I log into Adobe Sign Admin, I do get an option to pick a "Profile", but I seem to end up in a loop when I try to log into the actual Sign app - it goes back to the original Acrobat sign-in, and Sign is unavailable in that account. Is there a way - other than access Acrobat with one email and Sign with another - to combine the two accounts/identities/profiles so that one login can access both contracts and products?  Here is the

I would like to get out a report of the data from adobe sign where I could see how many signatures we are doing in our company.For some reason I can't see it under reports even though I have the same settings as my collegue who can see it. I can only see my own agreements.Anyone experiencing similare and have a fix for this?

Acrobat Sign just got an upgrade and here is a quick summary of the October 2025 Release Highlights that you should not miss:   Removing friction – User Experience Updates:      Informed by customers, the new Request Signature Experience just evolved into a more frictionless User interface, removing avoidable clicks and helping senders complete the necessary actions in less time - led by a new recipient selection that allows composing the signature flow more efficiently:     Also, Acrobat Sign now supports pasting a list of recipients, such as “user1@example.com, user2@example.com, user3@example.com“ using ctrl+v, which will setup the recipients accordingly:     Further, Acrobat Sign re-introduces the 3 different signature options, if enabled by the administrator, to the top-level form field authoring page. With this, users are no longer required to customize the E-signature field to their preferences.     Find out more here.

I have used the Adobe Reader desktop application to sign two documents.  Adobe generated a URL for them, and I downloaded the signed files from my Document Cloud.  The documents show a status of 'Archived'.  I want to delete those files, but there is no option to do so.  How may I accomplish this?I have attached a screenshot with redacted filenames showing the options that I have to work with.  Thank you for your assistance. 

I need to request electronice signature in Echo Sign- just the signature name but without date and time stamp.  how to do?

i am able to open form but while click on fill and sign on right side its opening new window for authenticate. After validating authentication my page is looks like above. i tried to open in EDGE & Chrome browser. Also tried to open in android phone. Checked with site information in url bar if anything blocking but all are allowed but still getting same screen everytime. Need help asap.

어도비 사인 프로그램을 통해서 전자 서명이 완료된 문서들은  아래 사진과 같이 클라우드에 보관되는것을 알고있습니다. 서명이 완료된 내용 자체를 삭제 하고 싶은데 그 방법이 궁금합니다. 

How can I resend an agreement to a corrected email address without resending the entire agreement to all recipients?  This is for Adobe Acrobat Pro.  I used to be able to select "alternate recipient email address" for the undeliverable email, but I can no longer find this feature.