Bug Reports

I haven't been able to use Adobe Express Animate characters for a week or so. It is always returning an error: 'Submission Error'. I have tried using Mobile app and changed browsers but of no use.Please help.

Hi Adobe team, Whenever we add an SVG to the document in Adobe Express, the SVG width and height properties are being ignored, and it always pastes it with the same sizes.Our SVG has both width and height as 24px + viewBox as "0 0 24 24". So we expect it to be pasted with 24px. This behavior works properly for other image formats such as png. So it seems like a bug to me!We're using the latest Adobe Express web version on MacOS Sonoma Version 14.6.1SVG and PNG examples containing 24px width and height is in the attachment.

Bonjour, je suis dans l'incapacité de connecter mes comptes instagram et facebook à Adobe Express.J'ai pourtant suivi toute les recommandations et les étapes précisées par Adobe.J'ai créé un compte facebook mais impossible de le connecter, chaque fois j'ai le message d'erreur impossible de connecter (blablabla).Même problème avec mon compte instagram alors que celui-ci est bien un compte pro.J'ai même été jusqu'a créer tout ce qu'il faut dans l'écosysteme Meta Business Suite, ou j'y ai même connecter mon compte instagram à mon compte facebook etc...Bref tout ce qui est préconisé par Adobe mais toujours impossible de connecter mes comptes.Je trouve cela dingue que ce sujet soit récurent depuis de nombreuses années et que rien n'ai été fait pour améliorer / simplifier les procédures.A croire qu'Adobe n'écoute pas ses retours utilisateurs.Quelqu'un aurait-il des solutions a ce problèmes parce que la je commence a devenir dingue.

As soon as I upload any video, it keeps loading endlessly and shows this error. I just can’t get the video to upload — it never finishes loading. I’m unable to work because the video simply won’t upload to Adobe.

The Bulk Create and Generate Addon is currently bugging out. It starts to Generate assets and then stops and shows an error popup with UUID. It was working at the beginning of last week, and stopped functioning around Wednesday/Thursday last week. I've checked previous guidance around checking firewalls, browser extensions etc. None of which appear to be the issue. I've also setup a completely new account and tested on a different machine, and the issue still persists. Have additionally tested with a blank file as well as a template file. Can anyone confirm if there are currently issues with the add-on, and potential solutions for a fix?

Hi,One of the templates I have created is causing issues when a user duplicates it. The locks and lock with ability to replace are all applied and working fine but as soon as the file is duplicated, the image in this version becomes locked and is unable to be "reframed" the image can be changed but the reframe option becomes locked for some reason.Is anyone else having this issue or knows how to fix it?Thanks,R

When clicking on the "show More" button in the projects folder that houses all the brand templates for the entire team it simply disappears and no more templates are visible. Meaning most of the templates we use daily are not accessible? Is anyone else having this issue? I am the template owner and have tried signing in and out but nothing is working and the whole team can't see the full list of templates.Tried contacting support but they are "out of office hours" which isn't helpful.

Hello. I cannot open my files from the Your Stuff folder. I also cannot open templates in the app, and I cannot create files using design assets (including but not limited to photos, elements, illustrations, etc.) .The Adobe Express version is 29.2.0. The iOS version is 18.7.2. Thanks!

I am trying to upload SVG files of my logos to adobe express to be able to quickly change the colors. However, when I use the effects tool to change the color it doesn't truly change the color, just the hue....  sos fix this please

Despite the video itself being high quality, when I try to upload it through adobe express it turns low quality. Here is the path I go through (in case you need it): -I start on the home page and click the blue "+" button-Under the "create" menu I click "upload media"-I select the video I want to edit-I click "create new" then "youtube video"-It comes out blurry/low quality Any help would be appreciated.

The most recent update (or at least it's recent that I noticed) created this "edit page" or sometimes "rewrite" menu bar that lies directly onto the project. At first, no worries, I will just zoom my project out for the time being so it is not overlapping with this new menu. However, there seems to be some bug that prevents me from zooming out past 30% without it readjusting back. So, I try to zoom out and edit something that is being covered by this new menu pop-up, which already horribily placed, and after 2-3 click it reverts to being annoyinging covered again. Example attached. Please, fix this.

Hello,Adobe Express in last months is very buggy!Now lag and slow motion when selectiong objects, object moving on free will when operating!  Centering or any other stuff related when moving objects is with lag and not precise.Please solve this.

I am trying to allow users to see my templates in their Express interface and use them, but not edit. I have a group of users with comment-only permissions to view and comment on templates in my project folder. In testing, I have found that they can choose "copy to" on my templates and, in the copied version which now lives in their space, can choose "edit template" and change anything they want on my template. Any ideas about why this is happening? My templates have "no users can unlock layers" option and the user permissions on the folder are comment only. MacOSDesktop Web

I am creating a post in Calendar to post to Instagram, and a duplicate post for Facebook, and the social mention feature (@mention) is not able to find all profiles. I was able to add two profiles ('@curtthompsonmd' and '@markbatterson') and mention them successfully. But when I tried others, the autocomplete/search dialog was not able to locate the profile, even though the profile exists and the handle was typed correctly. Example: '@iamjillphillips' on Instagram and '@michaeljohncusick' on FacebookSince there is no other way to add mentions, the function fails, and it cannot be completed successfully, so it must be abandonedGoal: It is important to credit and mention all people featured in a post and connect to their social profiles, when possibleUsing: Mac OS, Adobe Express in Chrome browser

I can’t believe this iPhone app shipped like this. It’s riddled with fundamental usability failures: 1. Loses connection = total lockup. Instead of allowing offline editing, the app freezes with a “no connection” screen. That’s lazy and inexcusable. Every iPhone app should handle dropped connections gracefully.2. Work constantly lost. When the connection returns, my edits are often gone. The app clearly doesn’t save state locally—only syncs to the cloud. That’s insane for mobile use. On public transit, I’m blocked from working and forced to redo lost work.3. Typing is a disaster. Adobe replaced native iOS text controls with clunky custom ones that break basic typing behavior. Input lags, the doubled paste menu hurdle, and the cursor jumping around unpredictably while typing, inserting text in the wrong location. This is amateur-hour stuff, not what I expect from an Adobe app. Does anyone at Adobe actually use this thing? It’s shocking this product ever made it out the door.

Hi, I spent hours editing a template on Adobe Express Web version, then it said "Download", when clicking it goes to authentication, and using my account to login, it simply throws an error and that's it. Everything's gone. You navigate back in the browser and what you get is the unedited template you stared working from. This is hugely frustrating because 3 or 4 hours of my life just went to the bin. I got this code in case it helps: UUID: 1f3e077f-ce01-4ba4-a10b-efb204d02f5c Regards,Rui

Our company has largue format images and the adobe libaries sometimes don't work, so it defeats the purpose of a quick turnaround project when I have to change the format on Photoshop. Maryorie Pavon

tenho a fonte inter na adicionada a minha biblioteca adobe, mas por algum motivo ela não aparece no adobe express, inter variable e inter tight variable. Problema durando por varios dias... 

Hola buenas noches queria informar que desde el dia 26/octubre/2025 la web para crear subtitulos parece tener problemas, pues me sale este error UUID: d5786b89-1552-452d-9c04-17aafb44b2f6 Agradezco cualquier tipo de ayuda para una solucion a este problema. 

Adobe expres deleted my created folders, can anyone help me to know how to recover my folders?

this is what  happens when i try to crete a pic 

I worked for an hour or more on an Adobe Express project and now i cannot download it OR share.  A window comes up saying "We're working on your file.  You'll be able to download it soon".  I'm using Adobe Express on  an HP All-In-One Desktop PC 27-cr0000a.  Windows 11 Home - 64 bit - 16GB. And while we're here.., why do you keep changing things.., every day I am struggling to find things that I've been using since I got this program that seem to have been randonly changed.  

Moving assests and designs between apps is very complicated and needs a very high level of product knowledge. Is there a way we can make the workflow easier for new users? or have some sort of step approach where you can manage to do simple transfers first. Express to PS is super tiring. - Ashley and Emma

Hi, my Adobe Spark page  https://express.adobe.com/page/w9vgzy7nCp7h0/ gives a "Page not found" error. I have not deleted or otherwise edited the page. Thank you for your assistance. Toby Howard

This seems rather ridiculous but how is it possible to not be able to download a PDF version of your project on Adobe Express. It doesnt make any sense.