Download & Install

Hi, i renewed the sub. for the illustrator annual plan 24 hrs. ago, and yet the app. wont start, i received an order confirmation as well.and the support time has no clue.

Whenever i try and download photoshop it just gives me an error code. I have the latest model Macbook with 32 GB RAM so i genuienly dont understand why it wont let me download photoshop. 

My Imac 10.14.6 Mojave is not compatible with the creative cloud which I bought. Could I download another version earlier version of Adobe Premier Pro (CS6 or CC?) Any ideas?Thank youYury

I have cancelled my plan by mistake, I just want to change my plan from adobe stock to Just Adobe for one year. So what should I do right now?

Does anyone know how I can find a phone number to speak with a real live human being about a software purchase which I've paid for but can't download because they say I haven't provided proof that I'm a teacher (which I have already uploaded twice). I'm so frustrated!!! Trying to be nice and reasonable is getting harder and harder.Thank you for ordering your Student and Teacher Edition product from Adobe.Note: In order to process your order, academic verification is required. Please follow these instructions to submit your proof of eligibility.1. Go to the Customer Support Portal (http://www.adobe.com/go/edu_verify_ecomm_us) and log in using your Adobe ID (usually your email address) and password. (gone there)2. Enter the following order number: (entered it)3. Attach an electronic copy of your proof of eligibility. (done it)We will review your identification within one to two business days of receipt. You will be notified when your identification is approved or if there is an issue wit

 Good morning, just wanted to make sure. I had a Photoshop trial period. I forgot I didn't unsubscribe and it took me $25 I canceled my subscription right away. It said I would get a refund, is that true?

OK - so as a User of several Adobe Apps (and using the latest Creative Cloud Desktop App) I am only able to load the latest and one previous version of Apps on my new PC Hardware Platform that I am building.From time to time it is necessary to completely renew a Hardware Platform for faster processor, hard drive etc. This means it creates a big headache for uers as it is necessary to download all 'old versions' manually (via Support Links) even though I have them today on my current machine.The only links I could get from support were the 2021 versions. They did not have 2020 versions or older.Some 2018 and 2019 versions are available via ProDesign Tools. This is all time consuming and inconvenient !!! Can't Adobe make this easier for users who want to change/upgrade hardware and provide an option in the latest Creative Cloud Desktop to allow the user to pull down older versions - as long as you tick a box to accept the older versions are out of support.All this does is restore an

Hi all.I keep getting the error for LRC and LR mf140.dll not found.I have unistalled  reinstalled as someone suggested also followed the steps for the reinstalling the CC++ prgrams, and reinstalled.help please?I can't get any work done and everything was working fine 2 days ago. 

I just got a new hard drive in my MacBook Pro and it says I need to reinstall my Photoshop and InDesign CS5, but I no longer have the CD.  If I have my serial number, is there another way I can reinstall it?

Hallo zusammen,die Creative Cloud App ist auf meinem PC mit meinem privaten Konto verknüpft. Jetzt möchte ich allerdings die App aus dem zweiten Konto herunterladen und nutzen. Beim Download öffnet sich aber immer die App mit dem privaten Konto. Wie kann ich auf dem PC zwei Konten nutzen? Ein "Wechsel" zum anderen Konto kann ich in der App nicht finden.

Ich habe ein neues Gerät, weil das alte leider zerstört ist und möchte mit meinem Code aus 2015 Adobe DC herunterladen, was nicht mehr geht über https://scansnap.fujitsu.com/acrobat/ und https://redeem.licenses.adobe.com/getserial# Wieso ist der Download nicht möglich? Ich benutze weiterhin Scansnap problemlos und hätte gern das dazu gehörige Adobe DC. Wie kann ich es jetzt bekommen - es ist nicht zeitlich limitiert, so dass es keinen Grund gibt, es zu verweigern Thomas Schmidt

I am trying to install lightroom on my macbook pro. I bought a card with a serial number on it, and downloaded it from the website.  When I try and install the software it says there is a problem and I should download the support app, but I can't find anything.  Any advice would help.

So Gods of Adobe do you want to explain why you say "Creative Cloud All Apps + Adobe StockGet 20+ creative apps including Photoshop, Illustrator, Acrobat Pro, and Adobe Stock." I'll say again "ALL APPS" paying almost 70€ every month for everything and now you say that all the Substance 3D is paid even more than the monthly payment Im doing?  

I'm changing from windows to mac studio M1 Ultra.  I have been reading a lot about adobe apps that don't yet work well with M1 Ultra, and would like to know wich of them are on beta version. I know that if you go to the creative cloud app you can see for yourself, but since I'm still in windows I can't. If anybody knows about this or could do me the favor of looking into it if you have a mac studio M1 Ultra I would really appreciate it. thanks!

They need to fix this issue and make it compatible with Windows 10 21H2 immediatly 

Received update prompt today (16Jun16) but didn't work. What to do? Don't even know what its for...Error message received : Creative Cloud desktop failed to update.(Error code: 72) Contact Customer Support

Hello, I'm hoping one  you nice folk can help a newie out. My friend recommended Fresco and downloaded it onto my computer for me. I realised it was a pirate copy when I tried to download brushes and it would not connect so I immediately removed it from my computer and signed up for the paid plan. When downloaded it appears to install and then tries to launch the Creative Cloud app, but I just get a spinning cirle, I did not a bit of investigation myself and was advised to delete a hosts file and run an app call Adobe Cleaner. I have done this, but I'm still getting the spinning circle. The app installs fine on another laptop I have, but it's useless to me on there as it is not a touchscreen like my surface. I've tried for an hour to find a way to speak to someone at Adobe, but cannot find a way. The instructions in this thread Solved: Re: Evasive customer help - Contact number (UK) - Adobe Support Community - 9033209 do not work - there is no blue button

hi, I have a problem with photoshop.I tell me that I have no subscription on my account but they are already two months without pay photoshop use after. Now I have finished the trial. I would like to unsubscribe. thank you

Premiere_Pro_Set-Up.exe file not open in Windowes 11 please hel me 

My creative cloud apps suddenly do not work/open and I get a prompt saying "the code execution cannot proceed because MSVCP140 / VCRUNTIME140 was not found".To add salt to the wound, I cannot even uninstall the creative cloud app because "you still have creative cloud applications installed on your computer that require it" and for some reason the Premier Pro app and others will not uninstall either and just sit there despite my actions to uninstall them.

No puedo descargar los programas de Adobe Creative Cloud en la PC de mi oficina

I have been using Photoshop Elements 2018 since 2017 with no issues.  I have a Windows 10 HP laptop.  Today when I tried to open PSE2018, it would not open.  I uninstalled it, restarted it, and reinstalled.  However, I tried three times, but it would not install because of error codes.  I saved the logs in a Creative Cloud log, but have no idea what to do now.  The error codes are DW003 and DW071.I looked up the error code, but all it said was that user canceled the install, which I did not do.  How do I resolve this? 

Hello,I've got a problem. I was an adobe user who decided to finish my subscription. Now I want to log in to another subscription, which my company paid for.Unfortunately, I can't log in to the new account; a log-out option is deactivated.How can I login to the new account?

bonjour,   je viens de souscire à la creative cloud. Tout se passe bien sauf avec Photoshop : le téléchargement de l'application échoue à 89%.  Je clique sur le bouton réessayer mais le même scénario se reproduit. J'ai essayé de déinstaller l'appli sur le disque dur mais rien de marche.   Configuration :  MacBook Pro Apple M1 Pro 13.2.1   Help please

Hi there, I am unable to update the photoshop using the creative cloud. All other apps are being updated normally but there's an issue with the photoshop. Kindly suggest how to sort this out. Cheers.