Download & Install

Nog steeds  Geen oplossing na  nieuwe aankoop Adobe 2026ik  kan aankopen Adobe  niet meer zien Paula Machiels Paula Paula

I own Adobe Pro 20.0.I have it installed on one laptop and want to put it on another.I can see the serial number on my account page. I downloaded the software from there.I have installed it, and now it says that it’s not the serial number for a qualifying product. But I do own 20 and this is the right serial number (number changed to all 9s in screenshot for privacy)Is it that this version is not supported, that I cannot install it any more?Or it thinks this is an upgrade? I’m not trying to upgrade.   

Cannot activate 2013 Acrobat Pro XI after transferring to new laptop. Worked fine before.The standard answers do not work. I get it that it is ‘not supported’. However it can still be downloaded from the website and how much ‘support’ is required. Just allow activation and leave me alone.

Hello,I am trying to move my licensed copy of Adobe Creative Suite 5.5 Design Premium from my old Windows 10 PC to a new Windows 11 PC. I have a valid single-user retail license.Product: Creative Suite 5.5 Design PremiumPlatform: WindowsInstaller used: DesignPremium_CS5_5_LS4 (downloaded fresh from account.adobe.com today)What I have done so far:- Registered the serial number successfully at account.adobe.com – the product was recognized correctly as "Adobe Design Premium 5.5"- Downloaded the official installer from my Adobe account, provided after the registration- Ran the Adobe CS5 Cleaner Tool before installing- Installed as Administrator- Entered the serial number during installationThe problem:I used the LS1 installer (English International) which showed a green checkmark for the serial number during installation, but rejects it at first launch - "This serial number is not valid for this product" immediately when entering the key. The old PC is still running CS5.5 without problems

From my registered products under my account, I'm trying to download the English version of the Adobe Master Collection (English).For that you need to download a “.7z” file and assosiated “.exe” file.On my page, for alle languages both match, except for English.That should give a “MasterCollection_CS6_LS16.7z” and “MasterCollection_CS6_LS16.exe”, but instead the .exe is for another language pack (MasterCollection_CS6_LS4.exe)ANy idea where I can get the correct .exe file ?  

Does anyone out there have or have a link for Indesign 2020 v 15.4 for Mac Os?

I have started a Photoshop free trial. I can't install Photoshop because there is an error on Creative Cloud that cannot be repaired. When I try to reinstall Creative Cloud, it does not recognise my password. I changed the password on my Adobe account, but the Creative Cloud installer doesn’t recognise it. Please help

From my registered products under my account, I'm trying to download the English version of the Adobe Master Collection (English).For that you need to download a “.7z” file and assosiated “.exe” file.On my page, for alle languages both match, except for English.That should give a “MasterCollection_CS6_LS16.7z” and “MasterCollection_CS6_LS16.exe”, but instead the .exe is for another language pack (MasterCollection_CS6_LS4.exe)ANy idea where I can get the correct .exe file ?  

I’m a long-time Adobe user. I bought a new laptop and installed Creative Cloud, Acrobat, and Photoshop. All three ran fine for several weeks, then a few days ago I couldn’t open Creative Cloud or Photoshop (Acrobat is OK). Even when I click directly on the .exe files for either product, I get a message saying Windows can’t find the app. I shut down any running Adobe products in the Task Manager, then I used the Adobe uninstaller and removed both products. Then I reinstalled them. No difference. I run them as Administrator. No difference. I re-ran the uninstaller again and reinstalled both apps. Windows still says it can find them. Acrobat continues to run as usual. Here is the message I see when I try to open Creative Cloud even when I click directly on the file it says it can’t find. 

I am currently using MacBook m3 and its showing "enter and administrator's name and password to allow this" and ive tried every possible username and passwords. And it wont let me install the software without entering the correct username and password 

I have Acrobat Pro 2020 License , but i reinstall my window. the license key cannot activePlease assist this case!

My Adobe Creative Cloud has already been updated, and the version shown is 6.9.1.1.3, but under “Application Details” it still shows 6.9.0.620. After opening the Adobe Creative Cloud folder, I noticed that some files are dated 06/04 (the update date), while others are older files from 04/17. My desktop PC shows the exact same situation as well.At first, I confirmed that the update had completed successfully. However, later I found that a folder named:{F2CC7D04-9BBF-4594-A276-C575E585130B}suddenly appeared inside the C:\Windows\Temp directory, and it contained Adobe Creative Cloud update-related files.Afterward, I used the following command to clean temporary files:del /q /f /s C:\Windows\Temp*As a result, the temporary files created by Adobe Creative Cloud were also deleted (I did not clear them on my desktop PC).Now I’m wondering: could deleting those temp files have affected the update process? Some components and file details still show the old version number. Will they only be full

I don’t see a way to deactivate the version on the crashed laptop -- but certainly Adobe provides a way to do that in situations like this.

Potřebuji deaktivovat Photoshop Elements Sériové číslo <Removed by Moderator> Verze 15. Platforma Windows Datum registrace 2. 8. 2017. Počítač shořel.

Preciso instalar meu photoshor e lightroom para trabalho e nao estou conseguindo 

I have the same experience with all CC apps. Maybe the updater daemon will actually receive Intel-based updates, but they won't run on Apple silicon based machines anymore.

Est-ce possible de réinstaller ma creative suite cs3 Mac, j’ai les dvd d’installation mais je n’arrive pas à activer 

Hat jemand schon einmal ein ähnliches Problem mit Adobe gehabt? Mein Lightroom-Abo ist ausgelaufen. Deshalb habe ich bei Amazon ein neues Jahresabo für Lightroom gekauft. Den Code habe ich bei Adobe eingelöst und sofort eine Bestätigung erhalten, dass der Code erfolgreich angenommen wurde. Beim ersten Kontakt mit dem Adobe-Support wurde mir ausdrücklich bestätigt, dass der Code auf meinem Konto aktiviert worden sei. Zu diesem Zeitpunkt lief mein altes Abo allerdings noch, sodass ich nicht überprüfen konnte, ob alles tatsächlich korrekt hinterlegt war. Nachdem das alte Abo abgelaufen war, stellte ich fest, dass das neue Abo nicht aktiv war und Lightroom nicht mehr funktionierte. Ich kontaktierte den Support erneut. Beim zweiten Kontakt wurde mir bestätigt, dass der Amazon-Code auf meinem Adobe-Konto eingelöst wurde. Gleichzeitig konnte man aber sehen, dass das neue Abo nicht aktiv ist und ich die Software nicht nutzen kann. Ich habe Adobe inzwischen sämtliche Unterlagen, Kaufbelege und

I installed my Adobe softwares only on two computers: One desktop and one MacBook Pro laptop. But I got an email saying that my adobe softwares are being used on more than two computers. I checked my device list under my account and I only see two computers. Earlier this year, I bought a new laptop and I deactivated the Adobe account on my old laptop, so I don’t see this old computer on my device list any more and I have been using the softwares without any problem so far. Was this email an error? I hope it doesn’t affect my work.

Hello Adobe Community!I have been trying to download Photoshop but since I own a Macbook High Sierra 10.13.6 I am not able to do that and the online version does not work either. I cannot upgrade my macbook but I hope that older versions of Photoshop are still available to download legally. Could anyone please assist? Many thanksin advance!Chris

I wanna install Adobe Creative Cloud on a drive that's not my C drive. I know that you can go to prefences and choose a different location for your installed programs like Lightroom and Photoshop but that's not what I'm looking for. I currently have 40GB left on my C drive so whenever I wanna import photo's into Lightroom CC it tells me I need to make space on my C drive before it can import my photo's. My drive where I've got Lightroom and Photoshop installed on have 400GB left.

LR version 9.3.2. I want to download a second copy of LR but I need my serial number. I don’t have my serial number, how can I find it?Following the instructions online take me to a page which asks me for my serial number!!!System info:Lightroom version: 9.3.2 x64 [ 20260526-1830-0f9d875 ] (May 26 2026)NGL Version: 1.43.0.5WF Version: 8.3 5c9a130VF Version: 1.0.164.1HIL Version: 40501CAI Version: c2pa-c/0.6.0 c2pa-rs/0.46.0PH Version: 5.2.3Adobe GSDK Version: 1.4.0.210CR Version: 29.0.0.202506270808_710830cCatalog ID: 59bcc6a692414af699c4a71bddf6adacOperating system: Windows 11OS Version: Windows 11 Home (2009)Application architecture: x64System architecture: x64Computer model: Dell Inc. XPS 13 9300 / Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHzLogical processor count: 8Processor speed: 1.4 GHzReal memory available to Lightroom: 15961.6 MBReal memory used by Lightroom: 1801.9 MB (11.2%)Virtual memory used by Lightroom: 1756.7 MBMemory cache size: 1809.0 MBInternal Camera Raw version: 18.3

So I’ve been having this annoying issue for a long time now where this box pops up saying “Are you the only person using your Adobe account?” and the only option I have is to change my password. Again. But I’m working on 2 machines; my workstation and a macbook pro for capturing footage etc. I’m allowed to use it on 2 machines. I spent a long time with someone from Technical support to try and fix this and they said I should just de-activate my laptop and sign in again. This didn’t work.It’s super annoying. The popup appears at the most in-convenient times. Today I was working on a photo for an hour, cleaning up then this thing pops up and I couldn’t do anything. Couldn’t save my work, nothing. I lost the entire session!More, this popup appears off-window somehow. I can only see it if I click the mission control button, then I see it hovering above my one desktop but I can’t click or touch it. So I have to force-quit Photoshop to be able to do anything.

my old 2012 computer is starting to fail so i migrated my cs6 to anew used computer running mojave apple operating system. how do i keep it running 

Computer broke and Adobe Acrobat Full version / stand alone can’t be used on the new computer.Error message: License activated on too many devices but in my account the list of devices is empty.